Hotel Beach Views  Occidental Grand Xcaret Resort

Royal Level at Occidental at Xcaret Destination

Texto: 33397 Admission to the Xcaret Park and an infinite number of other perks are what sets this 5-star resort apart from the rest. Carretera Chetumal Puerto Juárez Km. 282 | 77710 Riviera Maya, Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Royal Level at Occidental at Xcaret Destination Texto: 33397 4 out of 5 based on 11458 ratings. 11458 user reviews.
Royal Level at Occidental at Xcaret Destination reviewed by tbreunig on . Great value for the price! The resort itself is absolutely beautiful, especially the main lobby with the water flowing down the staircase and the river that winds through the property. Our room was well appointed and I found... Rating: 4
map

Royal Level at Occidental at Xcaret Destination

Carretera Chetumal Puerto Juárez Km. 282   77710 Riviera Maya, Quintana Roo   México  


Points of Interest

39 mi  Cancun International Airport

5 min. Playa del Carmen

36 mi Tulum

41 km Xel-Há

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Royal Level at Occidental at Xcaret Destination

4.0/5 Round Indicators
| 11564 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

43% Complete

5075

Very good

32% Complete

3791

Average

12% Complete

1491

Poor

6% Complete

694

Very poor

4% Complete

518

Filter by

Sort by

    Round Indicators
    Ashley A 04/27/2017 Friends getaway

    “Couples getaway”

    Just returned from a couples vacation with some friends and we had a wonderful time! The grounds are beautiful and the rooms are some of the best I have ever stayed in a all inclusive. The grounds are very large but with the availability of the shuttle services it made it so much easier to get around. But on our last day we set up camp out by the water. Our waitress Magaly Osorio de Bores was amazing! She was so helpful and friendly. She made sure our drinks were always full and made sure to bring us water in between those drinks. But she truly made us feel like kings on our last day and it is one we will never forget! Gracias mi amiga! Highly recommend this resort to anyone looking for a relaxing getaway!
    Round Indicators
    Meaghan S 04/27/2017 Couples

    “Royal Club definitely worth it!”

    My husband and I stayed at the royal club for a week and could not have asked for better! From the moment we arrived we truly received the royal treatment. The resort is beautiful and filled with animals and nature trails. It has everything from Mayan Ruins to stunning ocean views. I highly recommend the Royal Club. It has a private pool and a la carte restaurant that is open for breakfast, lunch and dinner; not to mention all day room service and food delivered directly to the poolside. The staff are amazing and really go the extra mile to make your vacation that much better. I promise you will not regret spending the extra money to stay at the Royal Club. A special shout out to Victor who was amazing from the moment we stepped off the bus and kept up smiling the whole trip. To all of the staff at the Royal Club restaurant but especially Delfino and Julian who made dinner every night one to remember. It was truly an amazing trip and we would go back!
    Round Indicators
    Joanne B 04/27/2017

    “Great jungle location for wildlife spotting”

    Lovely hotel in a great jungle location with deer, coati, monkeys and iguanas all regularly spotted on site and only a few minutes walk into xcaret park which has lots of activities suitable for all ages including a great natural water slide and adventure area for kids. Hotel had plenty of food choices for a weeks stay with two buffets for quick and flexible choice plus Mexican and other cuisine options. Staff were all really helpful and friendly putting themselves out when my daughter was sick to change bedding etc ! Beach is small but not crowded due to many large pool areas and some good fish to see without going too far for those new to snorkelling ! Would recommend
    Round Indicators
    Valh101 Richmond Hill, Canada. 04/27/2017 Family

    “Beautiful, staff is friendly but smelly, small beach”

    When arriving, we were greeted with smiles, the lobby is overwhelmingly beautiful! There is a smell of fish that will hit you the closer you get to the lobby fountain. The room was cleaned, the sheets, towels were freshly changed and the fridge was stocked everyday with pop, water, beer, a bag of chips and peanuts. The animals are everywhere. The parrots can get overwhelming in the lobby on how loud they can get. I get the feeling they may have mixed up the pair of birds as their behavior towards each other day to day change. There is plenty to do on the resort grounds without going to the park but the park does not smell like the resort. The smell of sewage coming from the beach was terrible! At first as we settled at the beach, we thought it would go away but realized it was coming from the water! We have two children with us that were swimming in this water! We left for lunch and could not get rid of the smell it was everywhere! We thought ok, tomorrow is another day and maybe it will go away by then. NOPE! We could not stay at the beach, we ended up at the pool for the duration of our trip! The kids, myself and my husband were so disappointed. Even though the beach was small, it would have been nice for the kids to be able to snorkel like the pictures show you on the websites. We had rain off and on for a couple of days that was refreshing from the heat but to be caught walking back to the room from the pool to get ready for dinner as the nights were getting cool, to show up to your room with NO water topped it all. We couldn't take a shower, the room was started to smell like the beach and we were cold, wet and hungry! We did receive a card for a free gift ....this is timeshare people. They don't bother you unless you call them. Strange how the resort smelled like a sewer and the park next door didn't! Oh, if you want a laugh, go to the pasta bar when the woman is working it...ask her a question and she will roll her eyes at you! Can you believe that! I stood there as she did this to two people in front of me! I don't think I would go back to this place unless they cleaned up that terrible smell! My belly is still turning.
    Round Indicators
    atrojas2017 04/26/2017 Family

    “A great & nice place to relax and enjoy the beautiful place”

    Nice location to have an excellent time and is located in the right spot, you can find a lot of activities to do around or you can stay and you always have a place to relax. From the beginning of the day until the end you always have something to do. An excellent place to share with family.

    EVALUATION

    Round Indicators

    • april 27 2017
    • Friends getaway

    Ashley A

    “Couples getaway”


    Just returned from a couples vacation with some friends and we had a wonderful time! The grounds are beautiful and the rooms are some of the best I have ever stayed in a all inclusive. The grounds are very large but with the availability of the shuttle services it made it so much easier to get around. But on our last day we set up camp out by the water. Our waitress Magaly Osorio de Bores was amazing! She was so helpful and friendly. She made sure our drinks were always full and made sure to bring us water in between those drinks. But she truly made us feel like kings on our last day and it is one we will never forget! Gracias mi amiga! Highly recommend this resort to anyone looking for a relaxing getaway!


    EVALUATION

    Round Indicators

    • april 27 2017
    • Couples

    Meaghan S

    “Royal Club definitely worth it!”


    My husband and I stayed at the royal club for a week and could not have asked for better! From the moment we arrived we truly received the royal treatment. The resort is beautiful and filled with animals and nature trails. It has everything from Mayan Ruins to stunning ocean views. I highly recommend the Royal Club. It has a private pool and a la carte restaurant that is open for breakfast, lunch and dinner; not to mention all day room service and food delivered directly to the poolside. The staff are amazing and really go the extra mile to make your vacation that much better. I promise you will not regret spending the extra money to stay at the Royal Club. A special shout out to Victor who was amazing from the moment we stepped off the bus and kept up smiling the whole trip. To all of the staff at the Royal Club restaurant but especially Delfino and Julian who made dinner every night one to remember. It was truly an amazing trip and we would go back!


    EVALUATION

    Round Indicators

    • april 27 2017

    Joanne B

    “Great jungle location for wildlife spotting”


    Lovely hotel in a great jungle location with deer, coati, monkeys and iguanas all regularly spotted on site and only a few minutes walk into xcaret park which has lots of activities suitable for all ages including a great natural water slide and adventure area for kids. Hotel had plenty of food choices for a weeks stay with two buffets for quick and flexible choice plus Mexican and other cuisine options. Staff were all really helpful and friendly putting themselves out when my daughter was sick to change bedding etc ! Beach is small but not crowded due to many large pool areas and some good fish to see without going too far for those new to snorkelling ! Would recommend


    EVALUATION

    Round Indicators

    • april 27 2017
    • Richmond Hill, Canada
    • Family

    Valh101

    “Beautiful, staff is friendly but smelly, small beach”


    When arriving, we were greeted with smiles, the lobby is overwhelmingly beautiful! There is a smell of fish that will hit you the closer you get to the lobby fountain. The room was cleaned, the sheets, towels were freshly changed and the fridge was stocked everyday with pop, water, beer, a bag of chips and peanuts. The animals are everywhere. The parrots can get overwhelming in the lobby on how loud they can get. I get the feeling they may have mixed up the pair of birds as their behavior towards each other day to day change. There is plenty to do on the resort grounds without going to the park but the park does not smell like the resort. The smell of sewage coming from the beach was terrible! At first as we settled at the beach, we thought it would go away but realized it was coming from the water! We have two children with us that were swimming in this water! We left for lunch and could not get rid of the smell it was everywhere! We thought ok, tomorrow is another day and maybe it will go away by then. NOPE! We could not stay at the beach, we ended up at the pool for the duration of our trip! The kids, myself and my husband were so disappointed. Even though the beach was small, it would have been nice for the kids to be able to snorkel like the pictures show you on the websites. We had rain off and on for a couple of days that was refreshing from the heat but to be caught walking back to the room from the pool to get ready for dinner as the nights were getting cool, to show up to your room with NO water topped it all. We couldn't take a shower, the room was started to smell like the beach and we were cold, wet and hungry! We did receive a card for a free gift ....this is timeshare people. They don't bother you unless you call them. Strange how the resort smelled like a sewer and the park next door didn't! Oh, if you want a laugh, go to the pasta bar when the woman is working it...ask her a question and she will roll her eyes at you! Can you believe that! I stood there as she did this to two people in front of me! I don't think I would go back to this place unless they cleaned up that terrible smell! My belly is still turning.


    EVALUATION

    Round Indicators

    • april 26 2017
    • Family

    atrojas2017

    “A great & nice place to relax and enjoy the beautiful place”


    Nice location to have an excellent time and is located in the right spot, you can find a lot of activities to do around or you can stay and you always have a place to relax. From the beginning of the day until the end you always have something to do. An excellent place to share with family.


    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...