Exclusive offer when you book on Barcelo.com

Get a free room upgrade, free Wireless service, room service, access to a private lounge and much more when you book our Royal Level* category rooms on Barcelo.com

*Valid for stays from February 1, 2017 to December 31, 2017. Bookings made during the month of February. Restrictions apply. Cannot be combined with other promotions. Blackout dates and restricted quotas may apply. Promotion valid for Royal Level Luxury and Royal Level Junior Suite rooms.

Hotel Beach Views  Occidental Grand Xcaret Resort

Resort Credit
Up to US$500 per room and per stay in Resort Credit discount vouchers.*
*Resort Credit discounts cannot be accumulated with other discounts, offers or promotions. Additional restrictions may apply. Valid until 12/31/2017

The Unlimited Xcaret Xperience
package is designed exclusively for hotel guests, with which you can enjoy unlimited access to the Xcaret park during your stay.

Royal Level: a boutique hotel within the hotel
Guests will be able to enjoy personalized service, VIP amenities, an exclusive pool and bath, solarium with waiter service and much more. 

*Restrictions apply.

Royal Level at Occidental at Xcaret Destination

Texto: 33397 Admission to the Xcaret Park and an infinite number of other perks are what sets this 5-star resort apart from the rest. Carretera Chetumal Puerto Juárez Km. 282 | 77710 Riviera Maya, Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Royal Level at Occidental at Xcaret Destination Texto: 33397 4 out of 5 based on 11258 ratings. 11258 user reviews.
Royal Level at Occidental at Xcaret Destination reviewed by Maramon on . This place is amazing After two weeks at the Royal Caribbean to the Occidental and it was heaven! It is a large resort and as OVC members have a special checkin. We weren't sure where to go and asked the first employee... Rating: 5
map

Royal Level at Occidental at Xcaret Destination

Carretera Chetumal Puerto Juárez Km. 282   77710 Riviera Maya, Quintana Roo   México  


Points of Interest

39 mi  Cancun International Airport

5 min. Playa del Carmen

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Royal Level at Occidental at Xcaret Destination

4.0/5 Round Indicators
| 11263 Reviews

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GUESTS’ SCORE

Excellent

43% Complete

4918

Very good

32% Complete

3705

Average

12% Complete

1450

Poor

6% Complete

679

Very poor

4% Complete

511

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    Round Indicators
    islandgirlWisconsin Wisconsin. 02/25/2017 Couples

    “Wonderful Vacation Destination”

    We just had a wonderful vacation at this resort just last week. The resort property, dining, and staff were all exceptional. The resort itself is beautiful, carefully laid amidst the Yucatan jungle. Fascinating Mayan and Spanish archaeological ruins are located within the property. The buildings, pools, and gardens are well maintained. Our room was nicely decorated, the bed was very comfortable. There is a beach area with a small cove where you can swim (no lifeguard). There are two tidal pools, one has a large beach area, and the other is a small pool that you can soak in. Bars and snack bars and grills are conveniently located throughout the resort. Wildlife including deer, iguanas, coatamundis, and a small squirrel like animal wander throughout the property and are very tame. We tried all the restaurants, including the main buffet, the seafood grill, Italian, oriental, steak house, and the Mexican restaurants. Our favorite was the seafood grill, El Pescado. It's dining al fresco, with a beautiful sunset view of Cozumel and the large cruise ships that anchor there. The D'Orient restaurant was a 2nd favorite, service there was truly exceptional, and the food was delicious. (Check out our food photos!) The main buffet was our choice for breakfast, it has many varied choices for all taste buds. We typically had 2 meals per day. The drinks at the First Club are made with top shelf liquor, and the bartenders are very generous with their pours. The staff are friendly, warm, and welcoming. We typically tipped $2 for a rounds of drinks, $2-$5 for buffet service, $10 for a meal in the restaurants, and $5 per day for housekeeping. We received exceptional service throughout our vacation. While there is a lot of walking, the resort is handicapped accessible, and offers vegetarian dining choices.
    Round Indicators
    sliwka2017 Ottawa, Canada. 02/25/2017 Couples

    “"Amazing place with first class entertainment!”

    We went to Riviera Maya mainly to learn and see more of the history and culture of the region. The resort was a base for day trips. It met our expectation for organizing day trips. I read complains about the beach before we went to the resort. The beach is small, but l liked the three levels so you could see the ocean from each. There is a nice adults only beach near the ocean pool fantastic place for relaxing. There were heavy winds during our stay. It was impossible to swim at many of the beaches around the cost because of the waves but at the bay of the Occidental Resort I felt like in a large wave pool it was wonderful. The best of all was the entertainment group if you like good dance and singing preference you will enjoy it. Very professional! We went to the park next door the underground river and the evening show made it worth the money as it is expensive.
    Round Indicators
    veenorthwest london. 02/24/2017 Friends getaway

    “Beauiful Property”

    We spent a week at this beautiful property it’s only a short taxi raid way from Playa del Carmen. where you will find excellent shopping and great restaurants. If you are looking for beach holiday then this is not the place for you. The beach is a small Cove. The staff are extremely friendly and accommodating with the exception of the Seafood restaurant! The property has a good assortment of dining choices but it’s a shame the specialist restaurants don’t serve fresh or hot food. The buffet was by for the best choice. We did not make to the Xcaret Park next door but this hotel has easy access to the park and that is a plus! Overall, this was enjoyable trip and we would stay at this resort again.

    OccidentalatXcaret, Social Media Coordinator at Occidental at Xcaret Destination, responded to this review
     We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

    Round Indicators
    MrsStDunny Bridgend, United Kingdom. 02/24/2017 Couples

    “Amazing hotel, made our Honeymoon perfect!”

    We actually traveled to this hotel in May 2015, but I wasn't able to select that option, this is by far the best hotel we have ever been to, we upgraded to the Royal Club which we felt was definitely worth it, not only do you get your own exclusive area in the resort with pool, poolside food & restaurant you also get priority seating in all the other restaurants. Our room was very spacious & always cleaned to a very high standard, we had the usual flower/towel displays daily which we thought was lovely, but also on one of the nights we had our whole room/bed decorated and a lovely card & balloons saying congratulations on your wedding/Happy honeymoon, it really made us feel like we were special, which is what we'd paid for & what you want from a honeymoon. All the staff were brilliant, and friendly, always willing to help, every restaurant we went to (& we tried them all) the waiting staff & chefs were so friendly & even it was busy made the effort to make you feel like you were a VIP - perfect! We didn't spend a lot of time at the man made beach as it was very busy, but when we did visit it, it was beautiful & the fishes that swim in the lagoon were so beautiful. The resort is quite large so if you're not a fan of walking they have 'landtrains' like golf buggy's with extra carriages, but we like walking so it didn't bother us, plus it meant you got to walk amongst the wildlife, on our first night there we were walking to our room from checking in & a deer ran in front of us, on our morning walks to breakfast you'd see the monkey's swinging through the trees above you, and there are so many lizards of different colours & sizes it's so wonderful. The entertainment is good, the usual 2 week rota of acts, we didn't watch many of these though as we preferred drinking cocktails in the bar by the indoor river/fountain - which are amazing btw, very strong too :) We absolutely loved this holiday, and now we have a family we really want to try and come back to experience it as a family too. BEST HOTEL/HOLIDAY EVER!

    OccidentalatXcaret, Social Media Coordinator. at Occidental at Xcaret Destination, responded to this review
     We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. We are delighted to read, that we were up to par to your standards. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We hope to have the pleasure to host you again.

    Round Indicators
    Maramon Regina. 02/23/2017 Couples

    “This place is amazing”

    After two weeks at the Royal Caribbean to the Occidental and it was heaven! It is a large resort and as OVC members have a special checkin. We weren't sure where to go and asked the first employee we saw. She didn't tell us where to go, we walked us to the club where we registered. This was the first example of the great people they have at this resort. We were lost a few times and every time one of the staff helped without asking. The staff here are fantastic, bartenders, maids, servers, groundskeepers, everyone. Food. We were very happy with the food at the restaurants and buffets. We really like the seafood restaurant, both the food and location by ocean are great. The other restaurants are located together in one building along with Paco Tacos and the pizza shop. My favourite was the Mexican steakhouse. The tacos at Paco's are made fresh and very tasty. The pizza is thin crust and aren't too bad. There is an English looking pub by Paco's sadly you can't get different beers. It has the same selection as the other bars. For breakfasts and lunches we alternated between the two buffet restaurants. The food at both were flavourful and there is good selection. The snack bar was surprising. Most just have burgers, hot dogs and fries. This snack bar is a buffet, fresh fruits, vegetables, hot and cold entrees. All very good. Bars. Alcohol beverages and beer are top notch. The bartenders mix drinks and don't use those slushy type machines. At the First Club (if you are a member) has a wider selection. Great service. Room. Our rooms were well maintained and comfortable. The air conditioning worked great which was very important after staying all day in the sun. There are lots of pictures of the room on TripAdvisor. We didn't have any complaints, but for the picky ... there were some paint drops, some scratches on the furniture, a water stain in one corner in the bathroom and the sink stoppers leaked. None were serious enough to affect our stay. Grounds. Wow! This resort has lush and varied grounds that are groomed along the pathway. You get the sense of being in a rain forest especially with the wildlife and birds. The pathways are wide with lots of room for the trolleys and for pedestrians. Beach. The beach area is small in a man made cove. This makes for a very calm swimming area, perfect for children. You can go snorkelling in the cove. We felt the snorkelling was better by the adult salt water pool. It is tricky to get into the water, but once you are in there is lots to see. Pools. There are three pools, an activity pool, a quiet pool and an adult salt water pool. All are well maintained. The resort was repairing the edge of the quiet pool while we were there. The resort was repairing, replacing a doing new construction. Barcelo is investing in the resort. We can't wait to return to the resort, unfortunately it will have to wait until we go to the Occidental in Punta Cana and Costa Rica.

    OccidentalatXcaret, Social Media Coordinator at Occidental at Xcaret Destination, responded to this review
     We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. We are delighted to read, that we were up to par to your standards. We hope to have the pleasure to host you again.

    EVALUATION

    Round Indicators

    • february 25 2017
    • Wisconsin
    • Couples

    islandgirlWisconsin

    “Wonderful Vacation Destination”


    We just had a wonderful vacation at this resort just last week. The resort property, dining, and staff were all exceptional. The resort itself is beautiful, carefully laid amidst the Yucatan jungle. Fascinating Mayan and Spanish archaeological ruins are located within the property. The buildings, pools, and gardens are well maintained. Our room was nicely decorated, the bed was very comfortable. There is a beach area with a small cove where you can swim (no lifeguard). There are two tidal pools, one has a large beach area, and the other is a small pool that you can soak in. Bars and snack bars and grills are conveniently located throughout the resort. Wildlife including deer, iguanas, coatamundis, and a small squirrel like animal wander throughout the property and are very tame. We tried all the restaurants, including the main buffet, the seafood grill, Italian, oriental, steak house, and the Mexican restaurants. Our favorite was the seafood grill, El Pescado. It's dining al fresco, with a beautiful sunset view of Cozumel and the large cruise ships that anchor there. The D'Orient restaurant was a 2nd favorite, service there was truly exceptional, and the food was delicious. (Check out our food photos!) The main buffet was our choice for breakfast, it has many varied choices for all taste buds. We typically had 2 meals per day. The drinks at the First Club are made with top shelf liquor, and the bartenders are very generous with their pours. The staff are friendly, warm, and welcoming. We typically tipped $2 for a rounds of drinks, $2-$5 for buffet service, $10 for a meal in the restaurants, and $5 per day for housekeeping. We received exceptional service throughout our vacation. While there is a lot of walking, the resort is handicapped accessible, and offers vegetarian dining choices.


    EVALUATION

    Round Indicators

    • february 25 2017
    • Ottawa, Canada
    • Couples

    sliwka2017

    “"Amazing place with first class entertainment!”


    We went to Riviera Maya mainly to learn and see more of the history and culture of the region. The resort was a base for day trips. It met our expectation for organizing day trips. I read complains about the beach before we went to the resort. The beach is small, but l liked the three levels so you could see the ocean from each. There is a nice adults only beach near the ocean pool fantastic place for relaxing. There were heavy winds during our stay. It was impossible to swim at many of the beaches around the cost because of the waves but at the bay of the Occidental Resort I felt like in a large wave pool it was wonderful. The best of all was the entertainment group if you like good dance and singing preference you will enjoy it. Very professional! We went to the park next door the underground river and the evening show made it worth the money as it is expensive.


    EVALUATION

    Round Indicators

    • february 24 2017
    • london
    • Friends getaway

    veenorthwest

    “Beauiful Property”


    We spent a week at this beautiful property it’s only a short taxi raid way from Playa del Carmen. where you will find excellent shopping and great restaurants. If you are looking for beach holiday then this is not the place for you. The beach is a small Cove. The staff are extremely friendly and accommodating with the exception of the Seafood restaurant! The property has a good assortment of dining choices but it’s a shame the specialist restaurants don’t serve fresh or hot food. The buffet was by for the best choice. We did not make to the Xcaret Park next door but this hotel has easy access to the park and that is a plus! Overall, this was enjoyable trip and we would stay at this resort again.


    OccidentalatXcaret, Social Media Coordinator at Occidental at Xcaret Destination, responded to this review
    We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

    EVALUATION

    Round Indicators

    • february 24 2017
    • Bridgend, United Kingdom
    • Couples

    MrsStDunny

    “Amazing hotel, made our Honeymoon perfect!”


    We actually traveled to this hotel in May 2015, but I wasn't able to select that option, this is by far the best hotel we have ever been to, we upgraded to the Royal Club which we felt was definitely worth it, not only do you get your own exclusive area in the resort with pool, poolside food & restaurant you also get priority seating in all the other restaurants. Our room was very spacious & always cleaned to a very high standard, we had the usual flower/towel displays daily which we thought was lovely, but also on one of the nights we had our whole room/bed decorated and a lovely card & balloons saying congratulations on your wedding/Happy honeymoon, it really made us feel like we were special, which is what we'd paid for & what you want from a honeymoon. All the staff were brilliant, and friendly, always willing to help, every restaurant we went to (& we tried them all) the waiting staff & chefs were so friendly & even it was busy made the effort to make you feel like you were a VIP - perfect! We didn't spend a lot of time at the man made beach as it was very busy, but when we did visit it, it was beautiful & the fishes that swim in the lagoon were so beautiful. The resort is quite large so if you're not a fan of walking they have 'landtrains' like golf buggy's with extra carriages, but we like walking so it didn't bother us, plus it meant you got to walk amongst the wildlife, on our first night there we were walking to our room from checking in & a deer ran in front of us, on our morning walks to breakfast you'd see the monkey's swinging through the trees above you, and there are so many lizards of different colours & sizes it's so wonderful. The entertainment is good, the usual 2 week rota of acts, we didn't watch many of these though as we preferred drinking cocktails in the bar by the indoor river/fountain - which are amazing btw, very strong too :) We absolutely loved this holiday, and now we have a family we really want to try and come back to experience it as a family too. BEST HOTEL/HOLIDAY EVER!


    OccidentalatXcaret, Social Media Coordinator. at Occidental at Xcaret Destination, responded to this review
    We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. We are delighted to read, that we were up to par to your standards. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We hope to have the pleasure to host you again.

    EVALUATION

    Round Indicators

    • february 23 2017
    • Regina
    • Couples

    Maramon

    “This place is amazing”


    After two weeks at the Royal Caribbean to the Occidental and it was heaven! It is a large resort and as OVC members have a special checkin. We weren't sure where to go and asked the first employee we saw. She didn't tell us where to go, we walked us to the club where we registered. This was the first example of the great people they have at this resort. We were lost a few times and every time one of the staff helped without asking. The staff here are fantastic, bartenders, maids, servers, groundskeepers, everyone. Food. We were very happy with the food at the restaurants and buffets. We really like the seafood restaurant, both the food and location by ocean are great. The other restaurants are located together in one building along with Paco Tacos and the pizza shop. My favourite was the Mexican steakhouse. The tacos at Paco's are made fresh and very tasty. The pizza is thin crust and aren't too bad. There is an English looking pub by Paco's sadly you can't get different beers. It has the same selection as the other bars. For breakfasts and lunches we alternated between the two buffet restaurants. The food at both were flavourful and there is good selection. The snack bar was surprising. Most just have burgers, hot dogs and fries. This snack bar is a buffet, fresh fruits, vegetables, hot and cold entrees. All very good. Bars. Alcohol beverages and beer are top notch. The bartenders mix drinks and don't use those slushy type machines. At the First Club (if you are a member) has a wider selection. Great service. Room. Our rooms were well maintained and comfortable. The air conditioning worked great which was very important after staying all day in the sun. There are lots of pictures of the room on TripAdvisor. We didn't have any complaints, but for the picky ... there were some paint drops, some scratches on the furniture, a water stain in one corner in the bathroom and the sink stoppers leaked. None were serious enough to affect our stay. Grounds. Wow! This resort has lush and varied grounds that are groomed along the pathway. You get the sense of being in a rain forest especially with the wildlife and birds. The pathways are wide with lots of room for the trolleys and for pedestrians. Beach. The beach area is small in a man made cove. This makes for a very calm swimming area, perfect for children. You can go snorkelling in the cove. We felt the snorkelling was better by the adult salt water pool. It is tricky to get into the water, but once you are in there is lots to see. Pools. There are three pools, an activity pool, a quiet pool and an adult salt water pool. All are well maintained. The resort was repairing the edge of the quiet pool while we were there. The resort was repairing, replacing a doing new construction. Barcelo is investing in the resort. We can't wait to return to the resort, unfortunately it will have to wait until we go to the Occidental in Punta Cana and Costa Rica.


    OccidentalatXcaret, Social Media Coordinator at Occidental at Xcaret Destination, responded to this review
    We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. We are delighted to read, that we were up to par to your standards. We hope to have the pleasure to host you again.

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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