Views from the sun loungers at the Barceló Carmen Granada hotel

Barceló Carmen Granada

Texto: 114159 Emblematic hotel with a beautiful terrace with panoramic swimming pool and a snack bar, perfect for enjoying the atmosphere of the heart of Granada. Calle Acera del Darro 62 | Granada | España
+34 958 258 300 +34 958 256 462
Barceló Carmen Granada Texto: 114159 4 out of 5 based on 1480 ratings. 1480 user reviews.
Barceló Carmen Granada reviewed by David S on . Central location for tourist sites and restaurant Located in the city centre within walking distance of main tourist sites and restaurants. Opposite the large Corte Ingles department store. Has restaurant, cafe, bar and rooftop pool (June-Oct0ber... Rating: 4
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Barceló Carmen Granada

Calle Acera del Darro 62   Granada   España  


Puntos de Interés

20 km Federico García Lorca Airport

1.8 km The Alhambra

60 km Port of Motril

2 km Train station

Guest reviews.

There is no better expert than a traveller.

Barceló Carmen Granada

4.0/5 Round Indicators
| 1484 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

25% Complete

384

Very good

42% Complete

633

Average

20% Complete

304

Poor

7% Complete

113

Very poor

3% Complete

51

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    Round Indicators
    David S York, United Kingdom. 11/15/2017 Family

    “Central location for tourist sites and restaurant”

    Located in the city centre within walking distance of main tourist sites and restaurants. Opposite the large Corte Ingles department store. Has restaurant, cafe, bar and rooftop pool (June-Oct0ber). Bedrooms spacious with free Wifi.
    Round Indicators
    hizonfire Luzon, Philippines. 11/07/2017 Couples

    “A little old, but nicely located.”

    Booked here as part of a tour group and it seems, the hotel survives by partnering with tour companies, as there are other tour groups from different companies booked at the same time as ours. PLUS - It's in the Granada city center, so it's a nice home base to explore the different parts of Granada. The Albaicin is walkable from the hotel. Lots of shops and restaurants around. - Big rooms, comfortable beds - Great breakfast choices MINUS - As mentioned, the hotel is quite old, the decor dated. - Chaotic lobby, especially when the tour groups arrive

    Rosa M, General Manager at Hotel Barcelo Carmen Granada, responded to this review
     Dear Guest, First of all, I would like to thank you for choosing us and for sharing your comments in Tripadvisor because this lets us know your concerns relating to your stay in our hotel and this gives us the opportunity to detect areas which may have improvement. Regarding the decoration of our emblematic hotel, I am really sorry because you didn't like it, we are trying to show our guests a combination of tradition and cutting edge. About the disorder you have mentioned, we always try to organize every group arrival in order to do not colapse our lobby area. I would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests. Finally, I also appreciate reading that the quality and variety of our breakfast have exceed your expectations because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. Thank you again for choosing our hotel and I look forward to having the opportunity to serve you again in the future. Best regards, Miguel Estévez Hotel Manager

    Round Indicators
    deirdre f Donegal. Ireland. 10/20/2017 Couples

    “Great location with a stunning roof top terrace .”

    The Hotel Carmen has a great location with all the main places of interest easily accessible. On our arrival the reception staff were very helpful and allocated us a lovely room on the 7th floor with views out over the city. This hotel has a stunning roof top terrace with a small number of sun loungers. The hotel is used by a large number of tour groups so the buffet breakfast can be quite busy. Our room was very quiet but I did find the air con noisy.
    Round Indicators
    PoetPete2014 Cambridge, United Kingdom. 10/20/2017 Couples

    “A nice hotel”

    Hotel Carmen Granada (Barcelo). Is good for groups, that's why they go. Included dinners are set to a price, Like paella and other dishes with rice, But a starter of Iberian ham Was good - I'm a big fan. Breakfast had good, wide variety Now standard in hotels of this quality. Beds were comfortable - two singles, With a gap to discourage mingles. Rooms are not big with no tourist TV Channels in English of acceptable quality. Wheelchair access is via steep ramps. Illumination good from many small lamps.
    Round Indicators
    iris g portchester. 10/18/2017 Couples

    “Convenient position, but everything else was found lacking”

    We were part of a tour group, and our bus had to drive around the block twice before it could park. The reception area was in total chaos, due to 7 tour groups arriving on the same day. .Room 304 has a view of a brick wall, and was very noisy due to other guests slamming doors late at night. The room smelt of tobacco smoke, the plug in the sink did not work, the shower drained away so slowly that there was a risk of it flooding over the tray. At breakfast we had to clear a table of dirty dishes before we could sit down. The food was average. Our tour was provided with free wine, red by the bottle, but white was rationed to half a glass per person. This is a typical hotel that would not survive without taking in tour groups, and I would certainly not stay there as an individual.

    EVALUATION

    Round Indicators

    • november 15 2017
    • York, United Kingdom
    • Family

    David S

    “Central location for tourist sites and restaurant”


    Located in the city centre within walking distance of main tourist sites and restaurants. Opposite the large Corte Ingles department store. Has restaurant, cafe, bar and rooftop pool (June-Oct0ber). Bedrooms spacious with free Wifi.


    EVALUATION

    Round Indicators

    • november 7 2017
    • Luzon, Philippines
    • Couples

    hizonfire

    “A little old, but nicely located.”


    Booked here as part of a tour group and it seems, the hotel survives by partnering with tour companies, as there are other tour groups from different companies booked at the same time as ours. PLUS - It's in the Granada city center, so it's a nice home base to explore the different parts of Granada. The Albaicin is walkable from the hotel. Lots of shops and restaurants around. - Big rooms, comfortable beds - Great breakfast choices MINUS - As mentioned, the hotel is quite old, the decor dated. - Chaotic lobby, especially when the tour groups arrive


    Rosa M, General Manager at Hotel Barcelo Carmen Granada, responded to this review
    Dear Guest, First of all, I would like to thank you for choosing us and for sharing your comments in Tripadvisor because this lets us know your concerns relating to your stay in our hotel and this gives us the opportunity to detect areas which may have improvement. Regarding the decoration of our emblematic hotel, I am really sorry because you didn't like it, we are trying to show our guests a combination of tradition and cutting edge. About the disorder you have mentioned, we always try to organize every group arrival in order to do not colapse our lobby area. I would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests. Finally, I also appreciate reading that the quality and variety of our breakfast have exceed your expectations because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. Thank you again for choosing our hotel and I look forward to having the opportunity to serve you again in the future. Best regards, Miguel Estévez Hotel Manager

    EVALUATION

    Round Indicators

    • october 20 2017
    • Donegal. Ireland
    • Couples

    deirdre f

    “Great location with a stunning roof top terrace .”


    The Hotel Carmen has a great location with all the main places of interest easily accessible. On our arrival the reception staff were very helpful and allocated us a lovely room on the 7th floor with views out over the city. This hotel has a stunning roof top terrace with a small number of sun loungers. The hotel is used by a large number of tour groups so the buffet breakfast can be quite busy. Our room was very quiet but I did find the air con noisy.


    EVALUATION

    Round Indicators

    • october 20 2017
    • Cambridge, United Kingdom
    • Couples

    PoetPete2014

    “A nice hotel”


    Hotel Carmen Granada (Barcelo). Is good for groups, that's why they go. Included dinners are set to a price, Like paella and other dishes with rice, But a starter of Iberian ham Was good - I'm a big fan. Breakfast had good, wide variety Now standard in hotels of this quality. Beds were comfortable - two singles, With a gap to discourage mingles. Rooms are not big with no tourist TV Channels in English of acceptable quality. Wheelchair access is via steep ramps. Illumination good from many small lamps.


    EVALUATION

    Round Indicators

    • october 18 2017
    • portchester
    • Couples

    iris g

    “Convenient position, but everything else was found lacking”


    We were part of a tour group, and our bus had to drive around the block twice before it could park. The reception area was in total chaos, due to 7 tour groups arriving on the same day. .Room 304 has a view of a brick wall, and was very noisy due to other guests slamming doors late at night. The room smelt of tobacco smoke, the plug in the sink did not work, the shower drained away so slowly that there was a risk of it flooding over the tray. At breakfast we had to clear a table of dirty dishes before we could sit down. The food was average. Our tour was provided with free wine, red by the bottle, but white was rationed to half a glass per person. This is a typical hotel that would not survive without taking in tour groups, and I would certainly not stay there as an individual.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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