The hotel has a Kids Club, a kids club where the youngest members of the family can learn while they play.

We offer a large number of scheduled and supervised activities by professional supervisors. The goal is for kids to always have fun and enjoy a fantastic vacation. Their opening hours are 9:00 a.m. to 5:00 p.m., and it is exclusively for children from 4 to 11 years old.

For families who request it, the hotel offers a babysitting serviceso parents can enjoy some time just for themselves. 

Most hotel rooms are spacious and can accommodate up to 4 peopleso that the whole family can be together in the same unit without missing out on comfort during their vacation: even cribs are able free of charge.

Visitors can enjoy a fully equipped fitness center to stay in shape and relax at the hotel's excellent spa .

The best way to enjoy a Turkish bath and sauna free of charge, along with a wide variety of massages, available at an additional cost. 

· Massages: Relax me, Deep, Stone Heat, Double for You, Double for 2, Sports Fanatic and For the Traveler. 

Download price card.

· The Body Cure: Green Mud Wrap, Citric Shine with Salt, Mud Massage,Chocolate Wrap, Herbal cures, Sun damage treatment, Sports Fanatic and Anti-cellulite exfoliation. 

· Facial treatments: Hydrating facial, Antioxidant, Quick cleaning, Sun damage treatment, Luxury facial and Luxury facial reflexology. 

Schedule: from 8:00 a.m. to 8:00 p.m. 

Entry not allowed for minors (under 18).

The fully qualified staff, with their friendliness, typical of all the staff at Barceló Hotels & Resorts, offers: 

· Meet and greet service at the airport 

· Assistance at the hotel 

· Reconfirmation of flight times and booked services 

In order to reserveyour transfer, include the following information in the Requests section when you make your hotel reservation: 

· Full names of guests 

· Arrival and departure flight numbers 

· Payment method

Terms and Conditions: 

·It is important that we get the flight information 48 hours in advance, otherwise transportation cannot be scheduled. 

· One suitcase per passenger. All luggage exceeding one suitcase, including equipment for golf, surfing, fishing, cycling, etc., will be considered and charged as an extra passenger(s), as long as you have notified this at the time of reservation. If there is excessive luggage without prior notice, it will be considered- and charged as a private transfer. 

. Group transportation will operate from 8:00 a.m.to 9:00 p.m. (local Mexico time). All arrival and departure services outside the pick-up schedule will be considered private services. 

· Group transportation is subject to a maximum wait time of 25 minutes and a maximum of 4 stops at hotels. Handicap accessible vehicles must be requested in advance and the price will be subject to the exchange rate and availability of the vehicle.

*This service has an additional cost 

One of the attractions at the Occidental Costa Cancún hotel is the sports it has to offer, especially water sports.

Thanks to its exclusive beachfront location, Kayaking and Paddleboarding are available for our guests to enjoy with our entertainment team.
AquaWorld offers non-motorized services, and equipment rentals are for 30-minute periods with prior registration and acceptance of the operational rules and safety guidelines. It is important to mention that these services are subject to availability at the time of requesting the service.

Among its facilities is the fitness center equipped with state-of-the-art equipment such as exercise bikes, treadmills and step machines. We also offer a ping pong table close to the La Trattoria restaurant and a giant chess board near the swimming pool.

 Golf enthusiasts can enjoy their favorite sport on a wonderful course 3 km from the hotel, the Pok-ta-pok.

The hotel has many sport centers nearby offering classes, equipment rental, and water and land sports for the most enthusiastic visitors to make the most of the great offers that this beautiful beach of Cancun has to offer.