Aerial View of Barceló Hotel Punta Cana
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map

Map and location

Carretera Macao, S/N, Playa Arena Gorda   23301 Punta Cana La Altagracia ,   República Dominicana  


Points of Interest

18 mi Punta Cana International Airport

9 mi Macao Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Caribe

4.0/5 Round Indicators
| 11664 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

38% Complete

4539

Very good

28% Complete

3306

Average

15% Complete

1836

Poor

8% Complete

1026

Very poor

8% Complete

957

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    Round Indicators
    Matias V 04/24/2019 Family

    “Never again”

    Worst resort I have ever stay, buffet is a joke, starting from food to coffee to service, rooms old and smells, mold on tiles and ceiling washrooms, staff very rude and not helpful at all. Don't stay here no matter what you pay you will regret staying at this resort. Stay away from it.
    Round Indicators
    Gary O Bismarck, North Dakota. 04/24/2019 Family

    “Don't stay at Occidental Caribe”

    Wait staff severely understaffed. During our 7 day stay the frozen drink machine were broken and never repaired. The bars (including swim up bar) consistently ran out of rum and Coke Light. Casino is a joke. Machines were broken all the time and wait staff was extremely rude. Beach was nice and pools OK. Food was OK, but not great. Our maid was excellent. Plenty of other resorts to choose from priced in OC's price range. Will never go back to this one-guaranteed!
    Round Indicators
    Safari46633154203 Spencer, Massachusetts. 04/24/2019 Family

    “Worse vacation ever”

    This was the worse vacation I ever took would never recommend this place and would never go back. Most of the staff were either rude or so unfriendly. There was so much food that I had no idea what it was. Ate pasta every night for dinner, a pizz for lunch and a ham and cheese omelet for breakfast. One morning I ordered the omelet and the women said sorry out of cheese, it was 830 am.
    Round Indicators
    Navigate27466041537 04/24/2019 Couples

    “Worst vacations ever”

    Hotel belongs to the Barceló group but did not live up to this group name. poor customer service, outdated rooms ,high noise levels that prevented a restful night sleep. Not worth the money. Was glad to return home.
    Round Indicators
    536dwaynek Farmington, Minnesota. 04/23/2019

    “Reasonable price good resort”

    Enjoyed are stay here and were not disappointed, food was a B and beach was a b-. Staff was friendly and if I were to go back to Punta Cana, I would stay here again. . Their was a bit of seaweed to contend with, but they did the best they could to keep it clean. A bit of a drive, but enjoyed the seclusion.

    EVALUATION

    Round Indicators

    • april 24 2019
    • Family

    Matias V

    “Never again”


    Worst resort I have ever stay, buffet is a joke, starting from food to coffee to service, rooms old and smells, mold on tiles and ceiling washrooms, staff very rude and not helpful at all. Don't stay here no matter what you pay you will regret staying at this resort. Stay away from it.


    EVALUATION

    Round Indicators

    • april 24 2019
    • Bismarck, North Dakota
    • Family

    Gary O

    “Don't stay at Occidental Caribe”


    Wait staff severely understaffed. During our 7 day stay the frozen drink machine were broken and never repaired. The bars (including swim up bar) consistently ran out of rum and Coke Light. Casino is a joke. Machines were broken all the time and wait staff was extremely rude. Beach was nice and pools OK. Food was OK, but not great. Our maid was excellent. Plenty of other resorts to choose from priced in OC's price range. Will never go back to this one-guaranteed!


    EVALUATION

    Round Indicators

    • april 24 2019
    • Spencer, Massachusetts
    • Family

    Safari46633154203

    “Worse vacation ever”


    This was the worse vacation I ever took would never recommend this place and would never go back. Most of the staff were either rude or so unfriendly. There was so much food that I had no idea what it was. Ate pasta every night for dinner, a pizz for lunch and a ham and cheese omelet for breakfast. One morning I ordered the omelet and the women said sorry out of cheese, it was 830 am.


    EVALUATION

    Round Indicators

    • april 24 2019
    • Couples

    Navigate27466041537

    “Worst vacations ever”


    Hotel belongs to the Barceló group but did not live up to this group name. poor customer service, outdated rooms ,high noise levels that prevented a restful night sleep. Not worth the money. Was glad to return home.


    EVALUATION

    Round Indicators

    • april 23 2019
    • Farmington, Minnesota

    536dwaynek

    “Reasonable price good resort”


    Enjoyed are stay here and were not disappointed, food was a B and beach was a b-. Staff was friendly and if I were to go back to Punta Cana, I would stay here again. . Their was a bit of seaweed to contend with, but they did the best they could to keep it clean. A bit of a drive, but enjoyed the seclusion.


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