Hotel Pool  Occidental Grand Nuevo Vallarta Resort
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Map and location

Paseo de Los Cocoteros 18 Villa 8 Fracc. Náutico Turístico   63732 Nuevo Vallarta , Nayarit   México  


Points of Interest

7 mi Gustavo Díaz Ordaz International Airport

109 yards Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 5162 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

53% Complete

2761

Very good

30% Complete

1567

Average

9% Complete

480

Poor

3% Complete

200

Very poor

3% Complete

156

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    Round Indicators
    Ronnie E 06/25/2019 Family

    “Love this place ૐ”

    Excellent customer service! Super clean, attentive staff, good food and 15 min away from airport and downtown. The property is gorgeous, pools are wonderful, beach is clean with attentive beach boys and staff.
    Round Indicators
    Erica S 06/25/2019 Couples

    “Will be returning!”

    My partner and I stayed at Occidental Nuevo Vallarta from June 15-22 2019. We have nothing but positive things to say about our stay. The beach at this resort was beautiful. No seaweed or rocks. The cleanliness was excellent. The food was great. We are often skeptical about buffet food, however the buffets exceeded our expectations. The a la cartes food quality and service were amazing. The entertainment team had plenty of fun games (beach volleyball, soccer, water sports etc.) to keep everyone entertained all day. This resort is on the smaller side, so everything is within close distance of each other which makes it very convenient. This resort is also very close to the airport. The service from staff at this resort was exceptional. All staff were extremely friendly and helpful. One staff member in particular made our stay even more memorable and he plays a large part into why we will be returning to this resort in the future. A huge shoutout to Miguel Duran who worked the pool and beach. Miguel was friendly and helpful. He was always checking up on us to see if we needed anything. He would stop and chat to get to know us and go out of his way to say hello. The manner in which Miguel presented himself far exceeded his job role. He went above and beyond and made us feel very welcomed day after day. We will definitely be back!
    Round Indicators
    Maps50453224049 06/24/2019 Couples

    “Wonderful & Peaceful Resort Getaway”

    My partner and I visited the Occidental Nueva and were pleased with the entire trip. Paying a little extra for the Royal Level service is well worth it. Separate check in/out area, private Royal Level Restauraunt with dedicated staff who remember you during your stay as well as the drinks you like. Same goes for the Royal level pool and private bar. Overall resort was the perfect size and had a great balance of fun activities around the main pool and quite peace around the ocean. Every restaurant offered at the resort was delicious.
    Round Indicators
    Francisco Javie... N Guadalajara, Mexico. 06/24/2019 Family

    “Our stay at Occidental Royal Level”

    The true strength of this hotel resides in the great group of service people giving the best for you as customer. A special mention to service people in Royal Bar at pool level leading by Bar-Man Agustín Loeza and his team mates Luis Pato and Julio Larios that always showed a great human quality... having such people is a plus and make a big difference!!!!
    Round Indicators
    Charlton N Cedar Crest, United States. 06/24/2019 Family

    “Family Friendly vacation Occidental Nuevo Vallarta”

    My wife and I took a chance on this resort and glad we did. The staff provided 5 star service and very friendly. If you are looking for a Florida “spring break “atmosphere , this is NOT your resort. Working/ middle class Mexican families vacation here (70%) and about (30%) USA. The beaches are very clean ( we saw the cleaning crew ). Very safe place. 100 yards to the grocery store/ mall. Luis Robles stood out as an excellent representative for this resort. Service was unmatched. We met a couple Bill 86 and his wife 85 from Canada. Have been coming to this resort for 11 years. Barcelo, thank you for letting the employees interact with the clients. A happy staff is a productive staff. And they seem happy.

    EVALUATION

    Round Indicators

    • june 25 2019
    • Family

    Ronnie E

    “Love this place ૐ”


    Excellent customer service! Super clean, attentive staff, good food and 15 min away from airport and downtown. The property is gorgeous, pools are wonderful, beach is clean with attentive beach boys and staff.


    EVALUATION

    Round Indicators

    • june 25 2019
    • Couples

    Erica S

    “Will be returning!”


    My partner and I stayed at Occidental Nuevo Vallarta from June 15-22 2019. We have nothing but positive things to say about our stay. The beach at this resort was beautiful. No seaweed or rocks. The cleanliness was excellent. The food was great. We are often skeptical about buffet food, however the buffets exceeded our expectations. The a la cartes food quality and service were amazing. The entertainment team had plenty of fun games (beach volleyball, soccer, water sports etc.) to keep everyone entertained all day. This resort is on the smaller side, so everything is within close distance of each other which makes it very convenient. This resort is also very close to the airport. The service from staff at this resort was exceptional. All staff were extremely friendly and helpful. One staff member in particular made our stay even more memorable and he plays a large part into why we will be returning to this resort in the future. A huge shoutout to Miguel Duran who worked the pool and beach. Miguel was friendly and helpful. He was always checking up on us to see if we needed anything. He would stop and chat to get to know us and go out of his way to say hello. The manner in which Miguel presented himself far exceeded his job role. He went above and beyond and made us feel very welcomed day after day. We will definitely be back!


    EVALUATION

    Round Indicators

    • june 24 2019
    • Couples

    Maps50453224049

    “Wonderful & Peaceful Resort Getaway”


    My partner and I visited the Occidental Nueva and were pleased with the entire trip. Paying a little extra for the Royal Level service is well worth it. Separate check in/out area, private Royal Level Restauraunt with dedicated staff who remember you during your stay as well as the drinks you like. Same goes for the Royal level pool and private bar. Overall resort was the perfect size and had a great balance of fun activities around the main pool and quite peace around the ocean. Every restaurant offered at the resort was delicious.


    EVALUATION

    Round Indicators

    • june 24 2019
    • Guadalajara, Mexico
    • Family

    Francisco Javie... N

    “Our stay at Occidental Royal Level”


    The true strength of this hotel resides in the great group of service people giving the best for you as customer. A special mention to service people in Royal Bar at pool level leading by Bar-Man Agustín Loeza and his team mates Luis Pato and Julio Larios that always showed a great human quality... having such people is a plus and make a big difference!!!!


    EVALUATION

    Round Indicators

    • june 24 2019
    • Cedar Crest, United States
    • Family

    Charlton N

    “Family Friendly vacation Occidental Nuevo Vallarta”


    My wife and I took a chance on this resort and glad we did. The staff provided 5 star service and very friendly. If you are looking for a Florida “spring break “atmosphere , this is NOT your resort. Working/ middle class Mexican families vacation here (70%) and about (30%) USA. The beaches are very clean ( we saw the cleaning crew ). Very safe place. 100 yards to the grocery store/ mall. Luis Robles stood out as an excellent representative for this resort. Service was unmatched. We met a couple Bill 86 and his wife 85 from Canada. Have been coming to this resort for 11 years. Barcelo, thank you for letting the employees interact with the clients. A happy staff is a productive staff. And they seem happy.


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