Servicio de habitaciones del hotel Occidental Panamá City
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Map and location

Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista   Panamá,    


Points of Interest

15 mi Tocumen International Airport

10 miles Amador Causeway

3.5 miles Casco Viejo

3 miles Panama Viejo

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Panamá City

4.5/5 Round Indicators
| 1549 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

76% Complete

1180

Very good

12% Complete

200

Average

5% Complete

87

Poor

2% Complete

40

Very poor

2% Complete

42

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    Round Indicators
    Mcarthur W 03/22/2019 Family

    “DO NOT RECCOMEND!!”

    Upon arrival no one greeted us as if they did not care who entered the facility. Staff was extremely rude and lazy. It took them 25 minutes to bring towels to the room after i went down and asked for them and even waited to get them myself. The Hotel room smelled like it was not cleaned in weeks. Reeked of pee and i was able to get a room change fortunately. No washclothes to shower with and non operative refrigerator in rooms. I would not stay again , if you really are not one that cares for service after spending your money then you might be okay with them but definitely not tourist friendly and was the only downside of our four day stay in the beautiful panama city , panama.
    Round Indicators
    Maria1558 New Jersey. 03/19/2019 Family

    “Family trip”

    We liked the hotel facilities, along with the breakfast buffet. It was well located. most of the staff was friendly and efficient. only complaint will be Not communication between the shifts.we didnt get what they offered us.

    Roberto G, Gerente at Occidental Panama City, responded to this review
     Dear Maria, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Roberto Guardado General Manager

    Round Indicators
    Jose E 03/15/2019 Family

    “Excelent Stay!”

    We recently visited this hotel and they exceeds all my expectations in service, housekeeping, courtesy, personal request and overall family friedship, the restaurante service is excelent, the waitters frienddly and respectfull, the staff and managment very attentive to all ours requests . I highly recomend this hotel to anybody going to Panamá City. Jose E. Enciso

    Roberto G, Gerente at Occidental Panama City, responded to this review
     Dear Jose, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Roberto Guardado Gerente General

    Round Indicators
    Baselm2323 03/14/2019 Couples

    “Great Service”

    I have stayed with my wife and everything since check in all went great nice room eveything clean, Manager had a great detail waiting in our room, great hotel great staff awesome manager totally recommended

    Roberto G, Gerente at Occidental Panama City, responded to this review
     Dear Baselm, We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Roberto Guardado General Manager

    Round Indicators
    Vick9504 Guadalajara, Mexico. 03/11/2019 Friends getaway

    “PANAMA CITY HOTEL RECOMMENDED 100%”

    Excellent recommemded place to sped an increíble vacation good service exclusive attention in reception and the loves of wonderful keys ruly if you are looking for any hotel forma vacation recommended 100%, HOTEL PANAMA CITY the best experiencie. You feel like at home the best atmosphere to rest and come back to life if you are looking for any option you seek HOTEL PANAMA CITY the best option ... 😍 😍

    Roberto G, Gerente at Occidental Panama City, responded to this review
     Dear Vick, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Panama City Hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Roberto Guardado General Manager

    EVALUATION

    Round Indicators

    • march 22 2019
    • Family

    Mcarthur W

    “DO NOT RECCOMEND!!”


    Upon arrival no one greeted us as if they did not care who entered the facility. Staff was extremely rude and lazy. It took them 25 minutes to bring towels to the room after i went down and asked for them and even waited to get them myself. The Hotel room smelled like it was not cleaned in weeks. Reeked of pee and i was able to get a room change fortunately. No washclothes to shower with and non operative refrigerator in rooms. I would not stay again , if you really are not one that cares for service after spending your money then you might be okay with them but definitely not tourist friendly and was the only downside of our four day stay in the beautiful panama city , panama.


    EVALUATION

    Round Indicators

    • march 19 2019
    • New Jersey
    • Family

    Maria1558

    “Family trip”


    We liked the hotel facilities, along with the breakfast buffet. It was well located. most of the staff was friendly and efficient. only complaint will be Not communication between the shifts.we didnt get what they offered us.


    Roberto G, Gerente at Occidental Panama City, responded to this review
    Dear Maria, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Roberto Guardado General Manager

    EVALUATION

    Round Indicators

    • march 15 2019
    • Family

    Jose E

    “Excelent Stay!”


    We recently visited this hotel and they exceeds all my expectations in service, housekeeping, courtesy, personal request and overall family friedship, the restaurante service is excelent, the waitters frienddly and respectfull, the staff and managment very attentive to all ours requests . I highly recomend this hotel to anybody going to Panamá City. Jose E. Enciso


    Roberto G, Gerente at Occidental Panama City, responded to this review
    Dear Jose, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Roberto Guardado Gerente General

    EVALUATION

    Round Indicators

    • march 14 2019
    • Couples

    Baselm2323

    “Great Service”


    I have stayed with my wife and everything since check in all went great nice room eveything clean, Manager had a great detail waiting in our room, great hotel great staff awesome manager totally recommended


    Roberto G, Gerente at Occidental Panama City, responded to this review
    Dear Baselm, We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Roberto Guardado General Manager

    EVALUATION

    Round Indicators

    • march 11 2019
    • Guadalajara, Mexico
    • Friends getaway

    Vick9504

    “PANAMA CITY HOTEL RECOMMENDED 100%”


    Excellent recommemded place to sped an increíble vacation good service exclusive attention in reception and the loves of wonderful keys ruly if you are looking for any hotel forma vacation recommended 100%, HOTEL PANAMA CITY the best experiencie. You feel like at home the best atmosphere to rest and come back to life if you are looking for any option you seek HOTEL PANAMA CITY the best option ... 😍 😍


    Roberto G, Gerente at Occidental Panama City, responded to this review
    Dear Vick, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Panama City Hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Roberto Guardado General Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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