Vistas del hotel Barceló Portinatx
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Barceló Portinatx - Adults only

Venda de Portinatx, 62   07810 Portinatx , Ibiza   Islas Baleares  


Достопримечательности

34 км Аэропорт Ибицы

6,3 км Пляж Бенирас

9,6 км Церковь Сан-Карл

10 км Рынок Лас Далиас

Отзывы клиентов

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Barceló Portinatx - Adults only

4.5/5 Round Indicators
| 367 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

66% Complete

245

Очень хорошо

25% Complete

93

Достаточно хорошо

4% Complete

17

Плохо

2% Complete

10

Очень плохо

0% Complete

2

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    Round Indicators
    Drizzt-D-O Мадрид, Испания. 05/21/2018 Пара

    “Lo justo”

    Good location, nice swimming pools, large rooms that include terrace, and good quality king size beds. Breakfast is good (variety, quantity), but nothing special. The meal at the pool's bar is a kinda fast food. The "parking" is just a terrain close to the hotel where guests leave their cars... but also bathers from nearby beach, therefore space is quite limited (being MAY, I can imagine it in August...) The restaurant offers a buffet, but there's no option for dinner à la carte. We had booked a sea views room, but we got a barely-see-the-see room. Of course, we could complain, but honestly, it's the staff's job to look after those details. We were not offered toilets for the pool, uncomprehensible at any 4* with 2 pools. Finally, they made a mistake at the bill, charging not used services, which in the end, were deleted. So I cannot consider it as satisfactory as expected.

    Daniel M, GEM в Barcelo Portinatx - Adults only, ответил(а) на этот отзыв
     Dear guest, Thank you for making us know your opinion, it’s fundamental to enhance our services. It concerns us some points of your review, we would like to explain and clarify these points. Our breakfast concept, B-like eat is having a lot of success among our invitees due to the organic and healthy products we offer, we got surprised you haven’t liked that much, nevertheless everyone has a different point of view and we must understand. An important detail we need to make very clear is the area to park our guests’ cars next to the hotel. It does not belong to us, it is private and protected by the environment laws, reason why we cannot improve this area. Please remember that our reception staff are prepared and skilled to look for other rooms in case you do not like the room assigned, but we need to get informed to sort the situation out. Regarding the wrong charges in your bill, it’s not a common situation, the staff is trained to act jobwise and resolutive, finding a solution quickly if mistakes have been committed. Sorry for our lack of attention in this case. We are pleased to know you have liked our rooms, pools and the magical location. If you could give us a second chance, we will make your next visit more than pleasant. Barceló Portinatx will be with open doors whenever you would like to come back. Kind regards Daniel Madeira Guest Experience Manager

    Round Indicators
    PDnBS Тонбридж, Великобритания. 05/19/2018 Пара

    “Lovely hotel for a peaceful break ”

    This is a lovely hotel a little outside the main town of Portinatx, which makes for an even more peaceful location than we’d thought on this beautiful island. Yet only a short, slightly up and down hill, walk into Portinatx for evening meals, if you don’t eat at the hotel or in one of the two restaurants in the bay just opposite. The small beach by the hotel is a popular place to watch the sun go down. The room was nice - fresh, clean and a good size, especially the balcony area compared to other hotels. The bed is comfy and big. And a Lavazza coffee machine in the room was a nice addition and well used. The bathroom arrangement is slightly odd - the basin area is fine, nice to be within the main room, but there isn’t much privacy! The pool areas are lovely, with the glass screens keeping the cooling May breeze off for sunbathing. Breakfast was a high point for us. A good variety of generally healthy and often organic, delicious food to set you up for the day. We’d definitely recommend this hotel for people wanting a quieter experience of Ibiza.
    Round Indicators
    GemMcD Лондон, Великобритания. 05/18/2018 Пара

    “Perfect hotel for relaxing break”

    Just returned from a 5 night break at this hotel. Can’t fault it as it was exactly what we expected and wanted. The hotel was clean, modern and well equipped. The staff were friendly, the breakfast was great and the room was always kept very clean. We tended to be out and about exploring most days, however enjoyed late afternoons by the pool which were always very quiet. The glass of Cava waiting on arrival was a nice touch. We hired a car and found parking next to the hotel every day without difficulty. Would definitely recommend!

    Daniel M, GEM в Barcelo Portinatx - Adults only, ответил(а) на этот отзыв
     Dear guest, It was a pleasure to us have being part of your holidays. After reading your comment we can be proud to have had provide a very nice experience, let’s say we have achieved the goal, that’s why we here for, to create unforgettable moments. Your words have been passed forward to our housekeeping department, we are pleased to get the results we are always looking for. Hotel’s cleanliness is important to make our guests holidays comfortable and enjoyable, following the hotel chain’s values. We hope to welcome you very soon as many times as you wish. Our best regards Daniel Madeira Guest Experience Manager

    Round Indicators
    Anita T 05/10/2018 Пара

    “Relaxation”

    Extremely friendly personnel from management up to repair man, cleaning ladies, restaurant and bar personnel and reception. Despite the nicely refurbished rooms and general facilities you still notice that this is an old building. Failing elevators and toilets, blinking lights and sometimes a smelly sewage. They try really hard to fix all these things and leave behind sweets and pastry whenever things go wrong in the room. High standard in the restaurant, both regarding the food and the service. Relaxed atmosphere for the guests.
    Round Indicators
    304olenad Шанхай, Китай. 09/06/2017

    “Ибица 2017”

    Все прекрасно. Но совсем нет парковки. Поставить машину можно, но проблематично. Не понятно отсутствие активности. По вечерам у бассейна работают дискотеки, но никто их посещает. Было бы хорошо чтоб к отелю относилась территория пляжа. Пляж хороший, но хозяина нет.

    Daniel M, GUEST EXPERIENCE в Barcelo Portinatx - Adults only, ответил(а) на этот отзыв
     Большое вам спасибо за ваш отзыв. мы отмечаем все ваши кометы, чтобы улучшить наши услуги и услуги, к сожалению на частных пляжах не все. мы надеемся снова приветствовать вас. С уважением Mariano Ramón- Guest Experience Barceló Portinatx 4* Adult Only

    ОЦЕНКА

    Round Indicators

    • май 21 2018
    • Мадрид, Испания
    • Пара

    Drizzt-D-O

    “Lo justo”


    Good location, nice swimming pools, large rooms that include terrace, and good quality king size beds. Breakfast is good (variety, quantity), but nothing special. The meal at the pool's bar is a kinda fast food. The "parking" is just a terrain close to the hotel where guests leave their cars... but also bathers from nearby beach, therefore space is quite limited (being MAY, I can imagine it in August...) The restaurant offers a buffet, but there's no option for dinner à la carte. We had booked a sea views room, but we got a barely-see-the-see room. Of course, we could complain, but honestly, it's the staff's job to look after those details. We were not offered toilets for the pool, uncomprehensible at any 4* with 2 pools. Finally, they made a mistake at the bill, charging not used services, which in the end, were deleted. So I cannot consider it as satisfactory as expected.


    Daniel M, GEM в Barcelo Portinatx - Adults only, ответил(а) на этот отзыв
    Dear guest, Thank you for making us know your opinion, it’s fundamental to enhance our services. It concerns us some points of your review, we would like to explain and clarify these points. Our breakfast concept, B-like eat is having a lot of success among our invitees due to the organic and healthy products we offer, we got surprised you haven’t liked that much, nevertheless everyone has a different point of view and we must understand. An important detail we need to make very clear is the area to park our guests’ cars next to the hotel. It does not belong to us, it is private and protected by the environment laws, reason why we cannot improve this area. Please remember that our reception staff are prepared and skilled to look for other rooms in case you do not like the room assigned, but we need to get informed to sort the situation out. Regarding the wrong charges in your bill, it’s not a common situation, the staff is trained to act jobwise and resolutive, finding a solution quickly if mistakes have been committed. Sorry for our lack of attention in this case. We are pleased to know you have liked our rooms, pools and the magical location. If you could give us a second chance, we will make your next visit more than pleasant. Barceló Portinatx will be with open doors whenever you would like to come back. Kind regards Daniel Madeira Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • май 19 2018
    • Тонбридж, Великобритания
    • Пара

    PDnBS

    “Lovely hotel for a peaceful break ”


    This is a lovely hotel a little outside the main town of Portinatx, which makes for an even more peaceful location than we’d thought on this beautiful island. Yet only a short, slightly up and down hill, walk into Portinatx for evening meals, if you don’t eat at the hotel or in one of the two restaurants in the bay just opposite. The small beach by the hotel is a popular place to watch the sun go down. The room was nice - fresh, clean and a good size, especially the balcony area compared to other hotels. The bed is comfy and big. And a Lavazza coffee machine in the room was a nice addition and well used. The bathroom arrangement is slightly odd - the basin area is fine, nice to be within the main room, but there isn’t much privacy! The pool areas are lovely, with the glass screens keeping the cooling May breeze off for sunbathing. Breakfast was a high point for us. A good variety of generally healthy and often organic, delicious food to set you up for the day. We’d definitely recommend this hotel for people wanting a quieter experience of Ibiza.


    ОЦЕНКА

    Round Indicators

    • май 18 2018
    • Лондон, Великобритания
    • Пара

    GemMcD

    “Perfect hotel for relaxing break”


    Just returned from a 5 night break at this hotel. Can’t fault it as it was exactly what we expected and wanted. The hotel was clean, modern and well equipped. The staff were friendly, the breakfast was great and the room was always kept very clean. We tended to be out and about exploring most days, however enjoyed late afternoons by the pool which were always very quiet. The glass of Cava waiting on arrival was a nice touch. We hired a car and found parking next to the hotel every day without difficulty. Would definitely recommend!


    Daniel M, GEM в Barcelo Portinatx - Adults only, ответил(а) на этот отзыв
    Dear guest, It was a pleasure to us have being part of your holidays. After reading your comment we can be proud to have had provide a very nice experience, let’s say we have achieved the goal, that’s why we here for, to create unforgettable moments. Your words have been passed forward to our housekeeping department, we are pleased to get the results we are always looking for. Hotel’s cleanliness is important to make our guests holidays comfortable and enjoyable, following the hotel chain’s values. We hope to welcome you very soon as many times as you wish. Our best regards Daniel Madeira Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • май 10 2018
    • Пара

    Anita T

    “Relaxation”


    Extremely friendly personnel from management up to repair man, cleaning ladies, restaurant and bar personnel and reception. Despite the nicely refurbished rooms and general facilities you still notice that this is an old building. Failing elevators and toilets, blinking lights and sometimes a smelly sewage. They try really hard to fix all these things and leave behind sweets and pastry whenever things go wrong in the room. High standard in the restaurant, both regarding the food and the service. Relaxed atmosphere for the guests.


    ОЦЕНКА

    Round Indicators

    • сентябрь 6 2017
    • Шанхай, Китай

    304olenad

    “Ибица 2017”


    Все прекрасно. Но совсем нет парковки. Поставить машину можно, но проблематично. Не понятно отсутствие активности. По вечерам у бассейна работают дискотеки, но никто их посещает. Было бы хорошо чтоб к отелю относилась территория пляжа. Пляж хороший, но хозяина нет.


    Daniel M, GUEST EXPERIENCE в Barcelo Portinatx - Adults only, ответил(а) на этот отзыв
    Большое вам спасибо за ваш отзыв. мы отмечаем все ваши кометы, чтобы улучшить наши услуги и услуги, к сожалению на частных пляжах не все. мы надеемся снова приветствовать вас. С уважением Mariano Ramón- Guest Experience Barceló Portinatx 4* Adult Only