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Habitación del hotel Occidental Nuevo Vallarta Resort
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Карта и расположение

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico 63732 , Nuevo Vallarta   Nayarit  


Places of Interest

11,5 км Международный аэропорт Лисенсиадо Густаво Диас Ордас

100 м Пляж

Отзывы клиентов

Лучшие эксперты — сами туристы.

Royal Level at Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 5557 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

54% Complete

3007

Очень хорошо

29% Complete

1642

Достаточно хорошо

9% Complete

508

Плохо

3% Complete

221

Очень плохо

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179

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    Round Indicators
    nma2011 Лос-Анджелес, Калифорния. 10/22/2019

    “Amazing Staff”

    I’ll start by saying we had a wonderful time at the resort, because of the amazing staff that worked there. Jocelyn at Royal Club check in was efficient, friendly, and very knowledgeable. Daniela and Abraham were entertainment at the pool and they kept us busy, having a blast and laughing all day. Augustine and Luis at the Royal club bar and pool were super nice and by second day knew our favorite drinks. Daniel, the host of nightly entertainment was awesome. Overall our party of four, mom, dad, and two kids 10 and 12 years old had a great time. The negatives were that all but one restaurant required closed toe shoes and long pants for males. This made eating uncomfortable for my husband and son, as it was very hot and they would have love to be wearing sandals and shorts. There was no poolside food service, also an inconvenience. I would highly recommend upgrading to the Royal level, otherwise you loose 2 restaurants, a pool, and private cabanas. Overall we were happy, as the staff really made our stay enjoyable.
    Round Indicators
    chelbig Shreveport, Луизиана. 10/22/2019

    “8TH VISIT,,,STILL LOVE IT; LOVE IT; LOVE IT”

    This was our 8th visit to this resort. We have traveled all over the Carribean and Mexico, including 5 other resorts in this area. By far this is our favorite resort! This resort is just the right size for us, not too big, but still has all the activities offered by bigger resorts without the crazy party atmosphere. Easy to get around without the long walk to the beach or pool. The food here is the best of any resort we have ever stayed at. The buffet offers many selections. The specialty resturants are great! (David the concierge will take excellent care of you). Felix the food and beverage manager does an outstanding job! We were particullarly pleased to find that Nelly Sanchez was promoted to General Manager. She certainly deserved it! All employees seem to respect her highly. It is the service provided by all employees at this resort that really makes the differance. Everyone from housekeeping to management have a great "can do" attitude. We love them all. We see some other guest from Wisconsin, Kansas, Washington, and Canada EVERY YEAR! Obviously they feel the same as we do! You can spend more, but you won't get more for you money than here.....We love it, love it, love it! Thank you Nelly and staff for another wonderful Vacation!
    Round Indicators
    spkcan 10/21/2019 Пара

    “happy with my stay”

    loved the service and small size. It's small and you get to know guests and staffs however this also means limited choices for restaurants. Staffs at restaurants were particularly nice. Awesome sunsets and beaches were very nice and long.

    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
     Dear Guest, We would like to thank you for your preference in choosing Occidental Nuevo Vallarta hotel for your holidays in Riviera Nayarit, as well as for taking the time to tell us about your recent experience among us. Ww are glad to know you enjoyed your stay. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. All our best, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    shannonivers Greencastle, Индиана. 10/19/2019 Пара

    “Great resort to stay for relaxation or fun and games..feels like home.”

    We had a great time again. Although under new ownership since our last stay, the many changes have added to our enjoyment. We have stayed four times at Occidental Nuevo Vallarta and each time our expectation have been exceeded. We highly recommend for just a casual stay or for a family seeking more fun. The staff is exceptional!

    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
     Dear Shannon, Thank you for the time you spent to share your feedback on your recent stay at Occidental Nuevo Vallarta hotel, guest satisfaction is our main goal and we are delighted to read that on every visit we are able to exceed your expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit at this your home far away form home Occidental Nuevo Vallarta. All our best, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    Suepon64 10/17/2019

    “Occidental Nuevo Vallarta”

    We loved and enjoyed our stay, the hotel and surrounding's were very clean. We had a beautiful ocean view from our room. Benjamin and Juan at first club bar are the best in customer service, very attentive, courteous and helpful. The staff were very friendly and made us feel very cofortable. The food was great and lots to choice from. The only problem was no WiFi service in the rooms and no night life, and the pool closes at 8pm :(

    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
     Dear Guest, Firstly, we would like to thank you for choosing Occidental Nuevo Vallarta hotel for your holidays and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are also grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    ОЦЕНКА

    Round Indicators

    • октябрь 22 2019
    • Лос-Анджелес, Калифорния

    nma2011

    “Amazing Staff”


    I’ll start by saying we had a wonderful time at the resort, because of the amazing staff that worked there. Jocelyn at Royal Club check in was efficient, friendly, and very knowledgeable. Daniela and Abraham were entertainment at the pool and they kept us busy, having a blast and laughing all day. Augustine and Luis at the Royal club bar and pool were super nice and by second day knew our favorite drinks. Daniel, the host of nightly entertainment was awesome. Overall our party of four, mom, dad, and two kids 10 and 12 years old had a great time. The negatives were that all but one restaurant required closed toe shoes and long pants for males. This made eating uncomfortable for my husband and son, as it was very hot and they would have love to be wearing sandals and shorts. There was no poolside food service, also an inconvenience. I would highly recommend upgrading to the Royal level, otherwise you loose 2 restaurants, a pool, and private cabanas. Overall we were happy, as the staff really made our stay enjoyable.


    ОЦЕНКА

    Round Indicators

    • октябрь 22 2019
    • Shreveport, Луизиана

    chelbig

    “8TH VISIT,,,STILL LOVE IT; LOVE IT; LOVE IT”


    This was our 8th visit to this resort. We have traveled all over the Carribean and Mexico, including 5 other resorts in this area. By far this is our favorite resort! This resort is just the right size for us, not too big, but still has all the activities offered by bigger resorts without the crazy party atmosphere. Easy to get around without the long walk to the beach or pool. The food here is the best of any resort we have ever stayed at. The buffet offers many selections. The specialty resturants are great! (David the concierge will take excellent care of you). Felix the food and beverage manager does an outstanding job! We were particullarly pleased to find that Nelly Sanchez was promoted to General Manager. She certainly deserved it! All employees seem to respect her highly. It is the service provided by all employees at this resort that really makes the differance. Everyone from housekeeping to management have a great "can do" attitude. We love them all. We see some other guest from Wisconsin, Kansas, Washington, and Canada EVERY YEAR! Obviously they feel the same as we do! You can spend more, but you won't get more for you money than here.....We love it, love it, love it! Thank you Nelly and staff for another wonderful Vacation!


    ОЦЕНКА

    Round Indicators

    • октябрь 21 2019
    • Пара

    spkcan

    “happy with my stay”


    loved the service and small size. It's small and you get to know guests and staffs however this also means limited choices for restaurants. Staffs at restaurants were particularly nice. Awesome sunsets and beaches were very nice and long.


    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
    Dear Guest, We would like to thank you for your preference in choosing Occidental Nuevo Vallarta hotel for your holidays in Riviera Nayarit, as well as for taking the time to tell us about your recent experience among us. Ww are glad to know you enjoyed your stay. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. All our best, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    ОЦЕНКА

    Round Indicators

    • октябрь 19 2019
    • Greencastle, Индиана
    • Пара

    shannonivers

    “Great resort to stay for relaxation or fun and games..feels like home.”


    We had a great time again. Although under new ownership since our last stay, the many changes have added to our enjoyment. We have stayed four times at Occidental Nuevo Vallarta and each time our expectation have been exceeded. We highly recommend for just a casual stay or for a family seeking more fun. The staff is exceptional!


    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
    Dear Shannon, Thank you for the time you spent to share your feedback on your recent stay at Occidental Nuevo Vallarta hotel, guest satisfaction is our main goal and we are delighted to read that on every visit we are able to exceed your expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit at this your home far away form home Occidental Nuevo Vallarta. All our best, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    ОЦЕНКА

    Round Indicators

    • октябрь 17 2019

    Suepon64

    “Occidental Nuevo Vallarta”


    We loved and enjoyed our stay, the hotel and surrounding's were very clean. We had a beautiful ocean view from our room. Benjamin and Juan at first club bar are the best in customer service, very attentive, courteous and helpful. The staff were very friendly and made us feel very cofortable. The food was great and lots to choice from. The only problem was no WiFi service in the rooms and no night life, and the pool closes at 8pm :(


    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
    Dear Guest, Firstly, we would like to thank you for choosing Occidental Nuevo Vallarta hotel for your holidays and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are also grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

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