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Habitación del hotel Occidental Nuevo Vallarta Resort
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Карта и расположение

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico 63732 , Nuevo Vallarta   Nayarit  


Places of Interest

11,5 км Международный аэропорт Лисенсиадо Густаво Диас Ордас

100 м Пляж

Отзывы клиентов

Лучшие эксперты — сами туристы.

Royal Level at Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 5977 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

55% Complete

3310

Очень хорошо

28% Complete

1708

Достаточно хорошо

8% Complete

533

Плохо

3% Complete

237

Очень плохо

3% Complete

190

Отсортировать по

Упорядочить

    Round Indicators
    Sunshine593686 01/28/2020

    “Another Fantastic Trip to NV and Occidental”

    This was our second year and we had such a great time the first visit, we knew immediately we would be returning! The second time was just as amazing as the first, and extra special due to the familiarity of the staff. The staff really make this place special. A must visit in NV.
    Round Indicators
    Stewsy Шарлотт, Северная Каролина. 01/28/2020

    “BEST BUILDING SITE IN MEXICO”

    Having booked a lengthy vacation in Nuevo Vallarta Occidental we were dismayed by being woken at 7 some morning by the constant growl of jackhammers. They continued all day making relaxing by the pool a challenge and often didn't finish until evening. Added to that the property has some of the most archaic practices such as having to line up EVERY morning at the concierge desk from 8.30 waiting for the concierge who arrives at 9am to make a reservation for dinner that night. If, like me you leave the complex before the staff member has arrived then you are at the mercy of the restaurant managers. I was offered a table for 4 at 10 PM after missing the morning concierge debacle. All in all this could have been a good hotel experience, the location is great hotel is good but with construction noise, stupid policies, lousy entertainment and mediocre food it turned out to be "not so good" I suggest new management and someone to ask for customer input about the service.
    Round Indicators
    chaserdy Portland, OR. 01/28/2020 Пара

    “Disappointing and misleading at BEST”

    My wife and I came down and spent 6 day and 5 nights here. It was touted as an all-inclusive, but that wasn't the case. Well drinks are included, but we were advised there is a premium charged for top shelf liquor. There is one restaurant that you can eat at freely and it is a buffet that is not even open all day. It is closed for hours at a time throughout the day leaving you with no available food options and the food wasn't that great. The other 3 restaurants are restricted to one meal at each restaurant per STAY...not per day. The worst part though, was the bathroom. There was no tub in the room so this disgusting shower was the only option we had to clean ourselves. Pics are included and it made the whole room smell funny. We've stayed at other all-inclusive resorts (Breezes Bahamas, Hard Rock Puerto Nueva-which is right next door to this place, etc.). The Occidental has a lot of work to do to rise to the level of their competitors...especially considering there are cleaner, more inclusive options right next door. This is one resort we will not return to visit!
    Round Indicators
    VickyT1809 Fargo, Северная Дакота. 01/27/2020

    “A WONDERFUL PLACE TO FEEL AT HOME IN PUERTO VALLARTA”

    This was in a great location, the staff was wonderful, and we really enjoyed our stay. The room was so cozy and comfy, it was difficult to wake up each day (maybe it was partially the amazing sunshine and weather that ensured that we slept so well, but) the room was very nice. This was truly a 'home' for a week while we absorbed Puerto Vallarta. The Italian, Japanese and Mexican Restaurants were fabulous!!!
    Round Indicators
    Sandi-toes-salty-kis 01/27/2020

    “Great beach”

    Didn’t plan on staying at this resort, but after a week of no waves at punta Mita and the smell of sewage while trying to reach the beach through town, we salvaged our trip and booked here based on reviews. Property kept very clean...rooms very comfortable...exceptional shower pressure. Enjoyed not having wifi (ditch your phones,enjoy paradise). Beach was great... had decent clean waves enough to supsurf in the early mornings with high tide before anyone was in the water. Although we weren’t ordering much to drink from the bar, Luis the beach waiter was always checking in with us to make sure we had everything we needed. Gabriel the concierge was a rockstar...went out of his way to find information for us and organize some equipment we wanted to rent... only downside was the construction noise next door. Overall a good stay for a last minute change of plans.

    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
     Dear Guest, Firstly we would like to thank you for choosing our Occidental Nuevo Vallarta hotel for your holidays in Riviera Nayarit and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We also are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times, thanks too for mentioned the greatest service offered for Luis at sunbeds at beach. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nelly Sánchez / General Manager

    ОЦЕНКА

    Round Indicators

    • январь 28 2020

    Sunshine593686

    “Another Fantastic Trip to NV and Occidental”


    This was our second year and we had such a great time the first visit, we knew immediately we would be returning! The second time was just as amazing as the first, and extra special due to the familiarity of the staff. The staff really make this place special. A must visit in NV.


    ОЦЕНКА

    Round Indicators

    • январь 28 2020
    • Шарлотт, Северная Каролина

    Stewsy

    “BEST BUILDING SITE IN MEXICO”


    Having booked a lengthy vacation in Nuevo Vallarta Occidental we were dismayed by being woken at 7 some morning by the constant growl of jackhammers. They continued all day making relaxing by the pool a challenge and often didn't finish until evening. Added to that the property has some of the most archaic practices such as having to line up EVERY morning at the concierge desk from 8.30 waiting for the concierge who arrives at 9am to make a reservation for dinner that night. If, like me you leave the complex before the staff member has arrived then you are at the mercy of the restaurant managers. I was offered a table for 4 at 10 PM after missing the morning concierge debacle. All in all this could have been a good hotel experience, the location is great hotel is good but with construction noise, stupid policies, lousy entertainment and mediocre food it turned out to be "not so good" I suggest new management and someone to ask for customer input about the service.


    ОЦЕНКА

    Round Indicators

    • январь 28 2020
    • Portland, OR
    • Пара

    chaserdy

    “Disappointing and misleading at BEST”


    My wife and I came down and spent 6 day and 5 nights here. It was touted as an all-inclusive, but that wasn't the case. Well drinks are included, but we were advised there is a premium charged for top shelf liquor. There is one restaurant that you can eat at freely and it is a buffet that is not even open all day. It is closed for hours at a time throughout the day leaving you with no available food options and the food wasn't that great. The other 3 restaurants are restricted to one meal at each restaurant per STAY...not per day. The worst part though, was the bathroom. There was no tub in the room so this disgusting shower was the only option we had to clean ourselves. Pics are included and it made the whole room smell funny. We've stayed at other all-inclusive resorts (Breezes Bahamas, Hard Rock Puerto Nueva-which is right next door to this place, etc.). The Occidental has a lot of work to do to rise to the level of their competitors...especially considering there are cleaner, more inclusive options right next door. This is one resort we will not return to visit!


    ОЦЕНКА

    Round Indicators

    • январь 27 2020
    • Fargo, Северная Дакота

    VickyT1809

    “A WONDERFUL PLACE TO FEEL AT HOME IN PUERTO VALLARTA”


    This was in a great location, the staff was wonderful, and we really enjoyed our stay. The room was so cozy and comfy, it was difficult to wake up each day (maybe it was partially the amazing sunshine and weather that ensured that we slept so well, but) the room was very nice. This was truly a 'home' for a week while we absorbed Puerto Vallarta. The Italian, Japanese and Mexican Restaurants were fabulous!!!


    ОЦЕНКА

    Round Indicators

    • январь 27 2020

    Sandi-toes-salty-kis

    “Great beach”


    Didn’t plan on staying at this resort, but after a week of no waves at punta Mita and the smell of sewage while trying to reach the beach through town, we salvaged our trip and booked here based on reviews. Property kept very clean...rooms very comfortable...exceptional shower pressure. Enjoyed not having wifi (ditch your phones,enjoy paradise). Beach was great... had decent clean waves enough to supsurf in the early mornings with high tide before anyone was in the water. Although we weren’t ordering much to drink from the bar, Luis the beach waiter was always checking in with us to make sure we had everything we needed. Gabriel the concierge was a rockstar...went out of his way to find information for us and organize some equipment we wanted to rent... only downside was the construction noise next door. Overall a good stay for a last minute change of plans.


    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
    Dear Guest, Firstly we would like to thank you for choosing our Occidental Nuevo Vallarta hotel for your holidays in Riviera Nayarit and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We also are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times, thanks too for mentioned the greatest service offered for Luis at sunbeds at beach. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nelly Sánchez / General Manager

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