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Habitación del hotel Occidental Nuevo Vallarta Resort
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Карта и расположение

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico 63732 , Nuevo Vallarta   Nayarit  


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11,5 км Международный аэропорт Лисенсиадо Густаво Диас Ордас

100 м Пляж

Отзывы клиентов

Лучшие эксперты — сами туристы.

Royal Level at Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 5161 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

53% Complete

2759

Очень хорошо

30% Complete

1567

Достаточно хорошо

9% Complete

480

Плохо

3% Complete

200

Очень плохо

3% Complete

156

Отсортировать по

Упорядочить

    Round Indicators
    Erica S 06/25/2019 Пара

    “Will be returning!”

    My partner and I stayed at Occidental Nuevo Vallarta from June 15-22 2019. We have nothing but positive things to say about our stay. The beach at this resort was beautiful. No seaweed or rocks. The cleanliness was excellent. The food was great. We are often skeptical about buffet food, however the buffets exceeded our expectations. The a la cartes food quality and service were amazing. The entertainment team had plenty of fun games (beach volleyball, soccer, water sports etc.) to keep everyone entertained all day. This resort is on the smaller side, so everything is within close distance of each other which makes it very convenient. This resort is also very close to the airport. The service from staff at this resort was exceptional. All staff were extremely friendly and helpful. One staff member in particular made our stay even more memorable and he plays a large part into why we will be returning to this resort in the future. A huge shoutout to Miguel Duran who worked the pool and beach. Miguel was friendly and helpful. He was always checking up on us to see if we needed anything. He would stop and chat to get to know us and go out of his way to say hello. The manner in which Miguel presented himself far exceeded his job role. He went above and beyond and made us feel very welcomed day after day. We will definitely be back!
    Round Indicators
    Maps50453224049 06/24/2019 Пара

    “Wonderful & Peaceful Resort Getaway”

    My partner and I visited the Occidental Nueva and were pleased with the entire trip. Paying a little extra for the Royal Level service is well worth it. Separate check in/out area, private Royal Level Restauraunt with dedicated staff who remember you during your stay as well as the drinks you like. Same goes for the Royal level pool and private bar. Overall resort was the perfect size and had a great balance of fun activities around the main pool and quite peace around the ocean. Every restaurant offered at the resort was delicious.
    Round Indicators
    Francisco Javie... N Гвадалахара, Мексика. 06/24/2019 Семья

    “Our stay at Occidental Royal Level”

    The true strength of this hotel resides in the great group of service people giving the best for you as customer. A special mention to service people in Royal Bar at pool level leading by Bar-Man Agustín Loeza and his team mates Luis Pato and Julio Larios that always showed a great human quality... having such people is a plus and make a big difference!!!!
    Round Indicators
    Charlton N Cedar Crest, United States. 06/24/2019 Семья

    “Family Friendly vacation Occidental Nuevo Vallarta”

    My wife and I took a chance on this resort and glad we did. The staff provided 5 star service and very friendly. If you are looking for a Florida “spring break “atmosphere , this is NOT your resort. Working/ middle class Mexican families vacation here (70%) and about (30%) USA. The beaches are very clean ( we saw the cleaning crew ). Very safe place. 100 yards to the grocery store/ mall. Luis Robles stood out as an excellent representative for this resort. Service was unmatched. We met a couple Bill 86 and his wife 85 from Canada. Have been coming to this resort for 11 years. Barcelo, thank you for letting the employees interact with the clients. A happy staff is a productive staff. And they seem happy.
    Round Indicators
    Theresa H Giddings, Техас. 06/23/2019 Семья

    “SUMMER GETAWAY”

    This past week we spent four nights at this resort. We upgraded to the Royal Level, and I'm glad we did just so we had additional nights to use at the specialty restaurants and the Royal Level restaurant. Had we not upgraded, we would have been stuck eating at the buffet for most meals, & it was just that, a buffet. I found things I wanted, but it was few and far between. It was also nice to have access to a separate pool & bar as well as area of the beach, but the resort was maybe not that busy because we would have been just as fine on the other areas of the beach as well as at the regular pool. We checked in on the 7th floor, & David greeted us & offered drinks & within minutes we had bottled waters & a Corona for my husband. We had a hiccup with our room. While our room "keys" (a computer chip on a wristband) worked, we were unable to open the door all the way in to the room. Somehow, some way, the security bar that one would set when INSIDE the room, was set, preventing the door from opening more than 1 inch or so. David finally got it open with the help of a maintenance person. :-) Be aware that the shower is somewhat open to the rest of the room in terms of visibility. This is fine for a couple traveling together, but not for a family with children. Solution: open the closet door & it slides in to place to cover the shower! Also, we were issued a plastic card similar to a room key that when inserted into a port, turns the room's electricity on. I removed it once, not thinking, only to be reminded by a family member in the restroom, that yes, indeed, the electricity does go off! Food at Olivos and Tokyo was excellent!! We had wonderful service from Brenda & Rafael at Olivos. They kept our glasses filled with Shirley Temples for our daughter & for the adults, our new favorite drink, the BBC (a combo of Bailey's, banana, and amaretto)! Many courses & all as delicious as the one before! We opted for the teppanyaki table at Tokyo (if you want sushi, that is a completely separate reservation for another evening). Christian Garcia was our chef & did a great job of keeping us entertained & filling our plates with delectable choices! The only reason I cannot give a total of 5 stars is the loud music every night from about 9-10:30. It doesn't sound late, I know, but I was still in work mode, waking early, so after the sun & fun all day, sleep at 10 sounded great, but difficult with the loud music. Overall a great place to stay!

    ОЦЕНКА

    Round Indicators

    • июнь 25 2019
    • Пара

    Erica S

    “Will be returning!”


    My partner and I stayed at Occidental Nuevo Vallarta from June 15-22 2019. We have nothing but positive things to say about our stay. The beach at this resort was beautiful. No seaweed or rocks. The cleanliness was excellent. The food was great. We are often skeptical about buffet food, however the buffets exceeded our expectations. The a la cartes food quality and service were amazing. The entertainment team had plenty of fun games (beach volleyball, soccer, water sports etc.) to keep everyone entertained all day. This resort is on the smaller side, so everything is within close distance of each other which makes it very convenient. This resort is also very close to the airport. The service from staff at this resort was exceptional. All staff were extremely friendly and helpful. One staff member in particular made our stay even more memorable and he plays a large part into why we will be returning to this resort in the future. A huge shoutout to Miguel Duran who worked the pool and beach. Miguel was friendly and helpful. He was always checking up on us to see if we needed anything. He would stop and chat to get to know us and go out of his way to say hello. The manner in which Miguel presented himself far exceeded his job role. He went above and beyond and made us feel very welcomed day after day. We will definitely be back!


    ОЦЕНКА

    Round Indicators

    • июнь 24 2019
    • Пара

    Maps50453224049

    “Wonderful & Peaceful Resort Getaway”


    My partner and I visited the Occidental Nueva and were pleased with the entire trip. Paying a little extra for the Royal Level service is well worth it. Separate check in/out area, private Royal Level Restauraunt with dedicated staff who remember you during your stay as well as the drinks you like. Same goes for the Royal level pool and private bar. Overall resort was the perfect size and had a great balance of fun activities around the main pool and quite peace around the ocean. Every restaurant offered at the resort was delicious.


    ОЦЕНКА

    Round Indicators

    • июнь 24 2019
    • Гвадалахара, Мексика
    • Семья

    Francisco Javie... N

    “Our stay at Occidental Royal Level”


    The true strength of this hotel resides in the great group of service people giving the best for you as customer. A special mention to service people in Royal Bar at pool level leading by Bar-Man Agustín Loeza and his team mates Luis Pato and Julio Larios that always showed a great human quality... having such people is a plus and make a big difference!!!!


    ОЦЕНКА

    Round Indicators

    • июнь 24 2019
    • Cedar Crest, United States
    • Семья

    Charlton N

    “Family Friendly vacation Occidental Nuevo Vallarta”


    My wife and I took a chance on this resort and glad we did. The staff provided 5 star service and very friendly. If you are looking for a Florida “spring break “atmosphere , this is NOT your resort. Working/ middle class Mexican families vacation here (70%) and about (30%) USA. The beaches are very clean ( we saw the cleaning crew ). Very safe place. 100 yards to the grocery store/ mall. Luis Robles stood out as an excellent representative for this resort. Service was unmatched. We met a couple Bill 86 and his wife 85 from Canada. Have been coming to this resort for 11 years. Barcelo, thank you for letting the employees interact with the clients. A happy staff is a productive staff. And they seem happy.


    ОЦЕНКА

    Round Indicators

    • июнь 23 2019
    • Giddings, Техас
    • Семья

    Theresa H

    “SUMMER GETAWAY”


    This past week we spent four nights at this resort. We upgraded to the Royal Level, and I'm glad we did just so we had additional nights to use at the specialty restaurants and the Royal Level restaurant. Had we not upgraded, we would have been stuck eating at the buffet for most meals, & it was just that, a buffet. I found things I wanted, but it was few and far between. It was also nice to have access to a separate pool & bar as well as area of the beach, but the resort was maybe not that busy because we would have been just as fine on the other areas of the beach as well as at the regular pool. We checked in on the 7th floor, & David greeted us & offered drinks & within minutes we had bottled waters & a Corona for my husband. We had a hiccup with our room. While our room "keys" (a computer chip on a wristband) worked, we were unable to open the door all the way in to the room. Somehow, some way, the security bar that one would set when INSIDE the room, was set, preventing the door from opening more than 1 inch or so. David finally got it open with the help of a maintenance person. :-) Be aware that the shower is somewhat open to the rest of the room in terms of visibility. This is fine for a couple traveling together, but not for a family with children. Solution: open the closet door & it slides in to place to cover the shower! Also, we were issued a plastic card similar to a room key that when inserted into a port, turns the room's electricity on. I removed it once, not thinking, only to be reminded by a family member in the restroom, that yes, indeed, the electricity does go off! Food at Olivos and Tokyo was excellent!! We had wonderful service from Brenda & Rafael at Olivos. They kept our glasses filled with Shirley Temples for our daughter & for the adults, our new favorite drink, the BBC (a combo of Bailey's, banana, and amaretto)! Many courses & all as delicious as the one before! We opted for the teppanyaki table at Tokyo (if you want sushi, that is a completely separate reservation for another evening). Christian Garcia was our chef & did a great job of keeping us entertained & filling our plates with delectable choices! The only reason I cannot give a total of 5 stars is the loud music every night from about 9-10:30. It doesn't sound late, I know, but I was still in work mode, waking early, so after the sun & fun all day, sleep at 10 sounded great, but difficult with the loud music. Overall a great place to stay!


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