Фойе отеля Barceló Granada Congress

Barceló Granada Congress

Texto: 98451 Современный отель для продуктивной работы и отдыха. Calle Maestro Montero 12, Granada
+34 958187600 +34 958187601
Barceló Granada Congress Texto: 98451 3.5 out of 5 based on 680 ratings. 680 user reviews.
Barceló Granada Congress reviewed by Zhanna C on . отличный отель! Мы в этом отеле останавливаемся постоянно, когда бываем в Гранаде, до центра не далеко, пешочком в самый раз, отель немного изменился, стал еще лучше внутри! о кухни сказать ничего не могу, едим... Rating: 5
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Barceló Granada Congress

Calle Maestro Montero 12, Granada  


Places of Interest

19 км Аэропорт Гранады

2,6 км Альбайсин

2 км Альгамбра

1,4 км Дворец конгрессов и выставок (FIBES) в Гранаде

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Granada Congress

3.5/5 Round Indicators
| 703 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

25% Complete

178

Очень хорошо

34% Complete

244

Достаточно хорошо

26% Complete

183

Плохо

9% Complete

64

Очень плохо

4% Complete

34

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    Round Indicators
    FlorecitaLa 05/02/2017 Короткий отпуск с друзьями

    “Very good hotel, but not a 5 star one”

    It is certainly a very good hotel, but I have been to 5 star hotels, even a lot of 4 star hotels that were similar or even better than this one. The girl at the check in was nice although she didn´t explain anything, I had to ask myself about breakfast times and info about the SPA. All the other contacts I had with the reception staff were very basic and without a smile and not what you expect from a 5 star hotel. The breakfast was good, but there was no showcooking were you could get freshly made eggs or bacon or whatsoever. The staff in the restaurant however was very nice and kept the tables very clean. Regards the cleaning I cannot say anything, except that they didn´t made up our room?! We didn´t have a do not disturb sign hanging outside, so that wasn´t the issue. In a 5 star hotel you at least expect them to make your beds everyday so it looks tidied up again. The staff in the SPA were friendly but the price was overrated. 19 euros for just one hour. I have been to other SPA´s in Spain but normally you can enter 2 hours, the SPA is bigger and it costs less... Though a positive of this SPA is the beautiful view over Granada and the outside jacuzzi, altough you can´t see the view when you´re sitting in the jacuzzi. Check out as well was very basic, they didn´t asked us about our stay or anything. Having worked as a receptionist myself, the reception staff really was an eyesore to me. Overall good hotel, but defintely had some flaws in the service to be a 5 star hotel.

    b_granada_congress, General Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
     Dear guest, Thank you for having chosen our hotel for your stay in Granada and for the time you devoted to give us such a constructive, helpful feedback through this site. As you may know, we took over the hotel just a few months ago from a local company, and we are making great efforts to bring it up to both 5-star and Barceló Group standards. This implies, of course, a more consistent service, well trained staff and small but important details that make the difference. We apologize for your room not being made up one of the days of your stay and we kindly ask you to take it as an isolated human mistake. We will take the necessary corrective measures and increase the control so that similar issues are not repeated. We will also carry out staff training actions and we are also implementing our quality system in order to ensure that our team provides an excellent service to all our guests in every interaction, according to our exigent standards. In the hope that you can check all these major improvements yourself in your next visit to Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manager

    Round Indicators
    Arto L 04/22/2017 Короткий отпуск с друзьями

    “Here you can rest and sleep ”

    Nice airy hotel. Good size Rooms and bathroom. Friendly and helpfull staff. Exellent breakfast . Good location for golf players. Very vell cleaned rooms. During the day you can go to the spa and take a massage and go to enjoy a relaxing wirpool to the top floor. Wiew over the city center is unforgettable.

    b_granada_congress, Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
     Dear Arto, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manage

    Round Indicators
    Zhanna C 04/16/2017 Семья

    “отличный отель!”

    Мы в этом отеле останавливаемся постоянно, когда бываем в Гранаде, до центра не далеко, пешочком в самый раз, отель немного изменился, стал еще лучше внутри! о кухни сказать ничего не могу, едим всегда внеотеля, но отель мне нравиться, в последний раз наш визит совпал с игрой команды Атлетико!!! Было супер!!!!
    Round Indicators
    CatharinaMJ Харлем, Нидерланды. 04/08/2017 Пары

    “Excellent base for Granada visit”

    We were there on a Friday night. Excellent value for money. Rooms are spacious and elegant. For a congress hotel, the design is quite trendy, although maybe 10 years old by now. Very friendly staff. Great breakfast. Top location to visit Granada. Only a 15-20 minute walk to the old town and pedestrian area. Affordable hotel parking which is really important because driving around and parking in Granada is a nightmare. Would definitely book the hotel again.

    b_granada_congress, Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
     Dear Catharina, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards from Granada! María Gutiérrez Resident Manager

    Round Indicators
    ftarar Harrogate, United Kingdom. 03/16/2017 Бизнес

    “Nice and quite”

    Stayed for 4 nights and enjoyed. close to Granada city centre. i would recommend it.Although they need to improve the wifi service but it was not too bad.Staff was really helpful. Breakfast was very generous and they have lot of variety.

    b_granada_congress, Guest Relations Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
     Dear Guest, Thank you for the great feedback of your experience at our Barceló Granada Congress; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Regarding the access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of the city centre of Granada. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this very kind review. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, Noelia Blázquez Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • май 2 2017
    • Короткий отпуск с друзьями

    FlorecitaLa

    “Very good hotel, but not a 5 star one”


    It is certainly a very good hotel, but I have been to 5 star hotels, even a lot of 4 star hotels that were similar or even better than this one. The girl at the check in was nice although she didn´t explain anything, I had to ask myself about breakfast times and info about the SPA. All the other contacts I had with the reception staff were very basic and without a smile and not what you expect from a 5 star hotel. The breakfast was good, but there was no showcooking were you could get freshly made eggs or bacon or whatsoever. The staff in the restaurant however was very nice and kept the tables very clean. Regards the cleaning I cannot say anything, except that they didn´t made up our room?! We didn´t have a do not disturb sign hanging outside, so that wasn´t the issue. In a 5 star hotel you at least expect them to make your beds everyday so it looks tidied up again. The staff in the SPA were friendly but the price was overrated. 19 euros for just one hour. I have been to other SPA´s in Spain but normally you can enter 2 hours, the SPA is bigger and it costs less... Though a positive of this SPA is the beautiful view over Granada and the outside jacuzzi, altough you can´t see the view when you´re sitting in the jacuzzi. Check out as well was very basic, they didn´t asked us about our stay or anything. Having worked as a receptionist myself, the reception staff really was an eyesore to me. Overall good hotel, but defintely had some flaws in the service to be a 5 star hotel.


    b_granada_congress, General Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
    Dear guest, Thank you for having chosen our hotel for your stay in Granada and for the time you devoted to give us such a constructive, helpful feedback through this site. As you may know, we took over the hotel just a few months ago from a local company, and we are making great efforts to bring it up to both 5-star and Barceló Group standards. This implies, of course, a more consistent service, well trained staff and small but important details that make the difference. We apologize for your room not being made up one of the days of your stay and we kindly ask you to take it as an isolated human mistake. We will take the necessary corrective measures and increase the control so that similar issues are not repeated. We will also carry out staff training actions and we are also implementing our quality system in order to ensure that our team provides an excellent service to all our guests in every interaction, according to our exigent standards. In the hope that you can check all these major improvements yourself in your next visit to Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manager

    ОЦЕНКА

    Round Indicators

    • апрель 22 2017
    • Короткий отпуск с друзьями

    Arto L

    “Here you can rest and sleep ”


    Nice airy hotel. Good size Rooms and bathroom. Friendly and helpfull staff. Exellent breakfast . Good location for golf players. Very vell cleaned rooms. During the day you can go to the spa and take a massage and go to enjoy a relaxing wirpool to the top floor. Wiew over the city center is unforgettable.


    b_granada_congress, Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
    Dear Arto, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manage

    ОЦЕНКА

    Round Indicators

    • апрель 16 2017
    • Семья

    Zhanna C

    “отличный отель!”


    Мы в этом отеле останавливаемся постоянно, когда бываем в Гранаде, до центра не далеко, пешочком в самый раз, отель немного изменился, стал еще лучше внутри! о кухни сказать ничего не могу, едим всегда внеотеля, но отель мне нравиться, в последний раз наш визит совпал с игрой команды Атлетико!!! Было супер!!!!


    ОЦЕНКА

    Round Indicators

    • апрель 8 2017
    • Харлем, Нидерланды
    • Пары

    CatharinaMJ

    “Excellent base for Granada visit”


    We were there on a Friday night. Excellent value for money. Rooms are spacious and elegant. For a congress hotel, the design is quite trendy, although maybe 10 years old by now. Very friendly staff. Great breakfast. Top location to visit Granada. Only a 15-20 minute walk to the old town and pedestrian area. Affordable hotel parking which is really important because driving around and parking in Granada is a nightmare. Would definitely book the hotel again.


    b_granada_congress, Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
    Dear Catharina, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards from Granada! María Gutiérrez Resident Manager

    ОЦЕНКА

    Round Indicators

    • март 16 2017
    • Harrogate, United Kingdom
    • Бизнес

    ftarar

    “Nice and quite”


    Stayed for 4 nights and enjoyed. close to Granada city centre. i would recommend it.Although they need to improve the wifi service but it was not too bad.Staff was really helpful. Breakfast was very generous and they have lot of variety.


    b_granada_congress, Guest Relations Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
    Dear Guest, Thank you for the great feedback of your experience at our Barceló Granada Congress; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Regarding the access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of the city centre of Granada. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this very kind review. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, Noelia Blázquez Guest Experience Manager

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