Окрестности отеля  Barceló Castillo Club Premium

Barceló Castillo Royal Level

Texto: 38770 Элитный отель на первой линии у моря в Калета-де-Фусте идеально подходит для отдыха с семьей или компанией друзей. Avenida del Castillo, s/n | 35610 | Caleta de Fuste, Antigua (Fuerteventura) | Islas Canarias | España
+34 928 16 31 00 +34 928 163 042
Barceló Castillo Royal Level Texto: 38770 4.5 out of 5 based on 832 ratings. 832 user reviews.
Barceló Castillo Royal Level reviewed by Lyubomyr M on . В этом отеле брать - только Royal Level Royal Level - это премиум левел отеля Barcelo Castillo Beach Resort. Тоесть, есть вариант Обычный и Премиум. Никому не советую брать Обычный вариант отдыха в этом отеле. Грязно, неуютно, людно. Не... Rating: 3
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Barceló Castillo Royal Level

Avenida del Castillo, s/n   35610   Caleta de Fuste, Antigua (Fuerteventura)   Islas Canarias   España  


Places of Interest

7 км Фуэртевентура

250 м Пляж Эль-Кастильо

192 м Замок Буэнавентура

3 км Поле для гольфа Salinas de Antigua

Premios y Reconocimientos Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 864 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

64% Complete

556

Очень хорошо

25% Complete

221

Достаточно хорошо

7% Complete

61

Плохо

1% Complete

17

Очень плохо

1% Complete

9

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    Round Indicators
    craigjparkinson Уэстбери, Великобритания. 02/22/2018 Пара

    “Great week away”

    A fantastic complex and a great weeks holiday. I would recommend this to anyone going to this lovely island. Only downside which was personal was that the bed was far too soft and aggravated by back. Well worth using royal level that made the holiday for us.
    Round Indicators
    hazelhiram 02/19/2018 Семья

    “Family holiday”

    Would highly recommend a stay in the Royal Level. We had a 2 bedroom suite with a beach view. I can honestly say that I have never been so happy with a room. The balcony was a beautiful sun trap furnished with enough furniture that I basically did not leave it for the entire week! There was a feeling of luxury in the Royal Level that I didn't detect in other parts of the hotel including the dining options.
    Round Indicators
    Evelyn S Дублин, Ирландия. 02/19/2018 Короткий отпуск с друзьями

    “Great cocktails ”

    We just paid a short visit. It’s got a very peaceful/calm ambiance in the foyer. Staff friendly. Everything was clean. There were dancers practicing for that nights show. The bar tender was lovely. The reception area is very large with lots of staff for ease of check in/check out.
    Round Indicators
    jillyanderson 02/18/2018 Семья

    “Family holiday - no frills in 'Royal' level”

    Just don't bother with the Royal level if travelling with children it's just not set up for children in terms of food in the royal level restaurant or entertainment. The pool is great as heated. Beach not sand - corse man made gravel.

    elcastillorrpp, Guest Relations Manager в Barcelo Castillo Royal Level, ответил(а) на этот отзыв
     Dear Guest, We first would like to thank you for making our Barceló Castillo Royal Level your preferred choice for your holidays in Fuerteventura , it is always a pleasure to welcome back our most loyal guests year after year. It is a pleasure for me that you enjoyed your holiday around our heated pool with your family. We apologise if your kids did not enjoy the activities in our new mini club. We have a mini club opened all the week. It offers a daily thematic programme. Our Mini club is available for all the kids from the 4 years old. We have also a Maxi Club and a Teen Club. All the night before the show there is a mini disco for all the kids. In our hotel we have also specific swimming pool for kids and also different playgrounds. Furthermore, we lament hearing that the food in our restaurant El Ancla, did not match the tastes of your children. Our chefs work very hard to satisfy all the requests of our guests. Unfortunately during your stay we had not notice about this. We could offer you a prompt solution with our staff in the Ancla. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Denise Esposito Royal Level Service Manager

    Round Indicators
    Lyubomyr M 06/28/2017 Семья

    “В этом отеле брать - только Royal Level”

    Royal Level - это премиум левел отеля Barcelo Castillo Beach Resort. Тоесть, есть вариант Обычный и Премиум. Никому не советую брать Обычный вариант отдыха в этом отеле. Грязно, неуютно, людно. Не смотря на все это, этот отель - один из лучших на этом пляже

    elcastillorrpp, General Manager в Barcelo Castillo Royal Level, ответил(а) на этот отзыв
     Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Castillo Beach Resort hotel and apologise if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. We are glad to read that you really enjoyed our unbeatable location in the front of the beach. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards, Alirio Pérez General Manager

    ОЦЕНКА

    Round Indicators

    • февраль 22 2018
    • Уэстбери, Великобритания
    • Пара

    craigjparkinson

    “Great week away”


    A fantastic complex and a great weeks holiday. I would recommend this to anyone going to this lovely island. Only downside which was personal was that the bed was far too soft and aggravated by back. Well worth using royal level that made the holiday for us.


    ОЦЕНКА

    Round Indicators

    • февраль 19 2018
    • Семья

    hazelhiram

    “Family holiday”


    Would highly recommend a stay in the Royal Level. We had a 2 bedroom suite with a beach view. I can honestly say that I have never been so happy with a room. The balcony was a beautiful sun trap furnished with enough furniture that I basically did not leave it for the entire week! There was a feeling of luxury in the Royal Level that I didn't detect in other parts of the hotel including the dining options.


    ОЦЕНКА

    Round Indicators

    • февраль 19 2018
    • Дублин, Ирландия
    • Короткий отпуск с друзьями

    Evelyn S

    “Great cocktails ”


    We just paid a short visit. It’s got a very peaceful/calm ambiance in the foyer. Staff friendly. Everything was clean. There were dancers practicing for that nights show. The bar tender was lovely. The reception area is very large with lots of staff for ease of check in/check out.


    ОЦЕНКА

    Round Indicators

    • февраль 18 2018
    • Семья

    jillyanderson

    “Family holiday - no frills in 'Royal' level”


    Just don't bother with the Royal level if travelling with children it's just not set up for children in terms of food in the royal level restaurant or entertainment. The pool is great as heated. Beach not sand - corse man made gravel.


    elcastillorrpp, Guest Relations Manager в Barcelo Castillo Royal Level, ответил(а) на этот отзыв
    Dear Guest, We first would like to thank you for making our Barceló Castillo Royal Level your preferred choice for your holidays in Fuerteventura , it is always a pleasure to welcome back our most loyal guests year after year. It is a pleasure for me that you enjoyed your holiday around our heated pool with your family. We apologise if your kids did not enjoy the activities in our new mini club. We have a mini club opened all the week. It offers a daily thematic programme. Our Mini club is available for all the kids from the 4 years old. We have also a Maxi Club and a Teen Club. All the night before the show there is a mini disco for all the kids. In our hotel we have also specific swimming pool for kids and also different playgrounds. Furthermore, we lament hearing that the food in our restaurant El Ancla, did not match the tastes of your children. Our chefs work very hard to satisfy all the requests of our guests. Unfortunately during your stay we had not notice about this. We could offer you a prompt solution with our staff in the Ancla. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Denise Esposito Royal Level Service Manager

    ОЦЕНКА

    Round Indicators

    • июнь 28 2017
    • Семья

    Lyubomyr M

    “В этом отеле брать - только Royal Level”


    Royal Level - это премиум левел отеля Barcelo Castillo Beach Resort. Тоесть, есть вариант Обычный и Премиум. Никому не советую брать Обычный вариант отдыха в этом отеле. Грязно, неуютно, людно. Не смотря на все это, этот отель - один из лучших на этом пляже


    elcastillorrpp, General Manager в Barcelo Castillo Royal Level, ответил(а) на этот отзыв
    Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Castillo Beach Resort hotel and apologise if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. We are glad to read that you really enjoyed our unbeatable location in the front of the beach. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards, Alirio Pérez General Manager

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