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Номер  Superior  Deluxe отеля Barceló Lanzarote Resort

Occidental Lanzarote Mar

Texto: 38014 Курорт на Коста-Тегисе и его прекрасно оборудованные бассейны — идеальное место для семейного отдыха. Avenida del Mar, 5 | 35508 Costa Teguise (Lanzarote)
+34 928 59 13 29 +34 928 591337
Occidental Lanzarote Mar Texto: 38014 4 out of 5 based on 4450 ratings. 4450 user reviews.
Occidental Lanzarote Mar reviewed by 617alenab on . Отдых с неприятными сюрпризами В номере были тараканы, на просьбу поменять номер работница ресепшен скептически сказала, что у нее дома тоже есть тараканы, после долгих доказываний мы получили номер - это не сервис. Уборщица не... Rating: 2
map

Occidental Lanzarote Mar

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote)  


Places of Interest

15 км Гуачимета

3 км Поле для гольфа Costa Teguise

400 м Пляж Кала-эль-Анкла

Premios y Reconocimientos Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Occidental Lanzarote Mar

4.0/5 Round Indicators
| 4464 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

31% Complete

1426

Очень хорошо

36% Complete

1620

Достаточно хорошо

19% Complete

858

Плохо

7% Complete

334

Очень плохо

5% Complete

226

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    Round Indicators
    piotrw361 Warsaw, Poland. 02/21/2017 Семья

    “Reccomend”

    After a two-week stay with family, we are delighted. Great food, lots of choice. Interesting animation for adults and children. Great animators. Good location, close to the promenade by the ocean.Reccomend

    Barcelo_Lanzarote, Director General в Occidental Lanzarote Mar, ответил(а) на этот отзыв
     Dear guest, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are delighted to hear you had a lovely time in our resort, and hope you will come back in the future. Kind regards, The management

    Round Indicators
    Jennifer B Шотландия, Великобритания. 02/21/2017 Семья

    “Great hotel for familys, but small improvements could make it a lot better.”

    We had a lovely February stay here, the hotel is good for families with young children and we would return. There were some things about our stay which were very good, but also some smallish basic details which need improvement. I'll put my review in basic points. CONFUSION on trip advisor as to Name Change, photos ect. - The hotel seems to have changed name several times over the past few years, as has their property across the road, they used to be Barcelo Lanzarote Mar, Barceló Lanzarote Playa (across the street), It seems that the one across the road changed to Occidental Lanzarote Playa, and this one is changing to Occidental Lanzarote Mar, somehow this one is now Lanzarote Barceló Resort, I don't think there could be much confusion, once you get there you would see that. We had a good nosey around the playa hotel and Mar looked slightly better. We were also worried about some pictures that were put up before we left on this site showing the kids club under renovation. The people putting up those pics probably didn't realize that a brand new bigger and better kids club had already been built at the opposite end of the hotel and is open and in action, they will be making the old kids club in to something else I would imagine. ACCESSABILITY: I think that there are areas of access in the hotel that need addressed, we do not have a wheelchair, but a double buggy that cannot be bumped up and down stairs like a single. The lifts seem to leave you between floors so you still need to go up and down stairs when you exit. There is a giant ramp up from reception which is great and looks new, but at the top you either need to go left which is a big long route if you are going right, if you turn right there are 3 steps. We were unable to access the new kids club with our buggy as there is just no way to get there without hitting multiple staircases. We tried every route and asked at reception a few times. OUR ROOM. We had a family suite it was newly refurbished ultra modern very good, cannot fault the layout, had fridge and microwave. Best hotel room we have stayed in to date that properly accommodates 2 adults and 3 kids. Balcony had adult chairs and toddlers. The only problem was we had a little garden with toys in it and it was impossible for the kids to use as ours was so overgrown, the neighbouring ones did not seem to have this issue. KIDS ENTERTAINMENT: The mini club is amazing so much to do but our kids just do not want to stay without us ! We must be so great! lol! That's fine we are on holiday as a family to spend time together anyway, they staff at the club are very super talented and amazing and the mini disco is the best we have seen at any hotel. FOOD~: Food was ok, Id say on the whole good. Its nice that its fresh cooked but runs out quickly, so mad rush for stuff when its put out like chips at lunch and croissants in the morning I saw some heated exchanges over those items :0 , The dinner items at night a few times we received undercooked. I would assume its due to staff being under pressure to be faster, we got raw fish a few times, then bloody roast pork that was almost raw (yuk). They need to do something to stagger the diners, in honesty the restauruant opened quite late for us ? 6.30 there is a massive queue of brittish starving screaming kids at the door! maybe they could open at 6? If it was open at 5pm Id be there then . DRINKS: Drinks are good there is a All inclusive bit at the back of each bar, self service which is great for us normally, but if you want to be served that's ok too you can just order as normal too. WIFI: Oh dear :( massive thumbs down. so I have to answer emails for 1 hour aprox per day whilst on holiday (no rest when you are your own boss). This was really my biggest issue with this hotel, So no internet at all at our room, the reception area you could connect for maybe a minute and then it kicked you out then reconnected continuously so annoying ! the 1st 2 days my hours work took me 4 hours and caused us problems, receptionist claimed someone was coming to fix it ? hmm? I asked lots where there was an internet café no one seemed to know!? ! until I realise the wee pub on the corner gives you free wifi if you buy a drink, surely they know that? its physically joined to the hotel thought not part of it. So Anyone looking for decent wifi should go there. So our internet charges from mobile and internet from going to the café each day and paying for a drink £5 to use wifi, aprox £400 for 11 days. So I'm SORRY NO FREE WIFI Id return to the hotel, but I feel the following small details should be addressed: 1. buffet management 2. wifi - needs sorted 3. Front desk doesn't seem to communicate well with other departments.
    Round Indicators
    617alenab Минск, Беларусь. 09/08/2016 Пары

    “Отдых с неприятными сюрпризами”

    В номере были тараканы, на просьбу поменять номер работница ресепшен скептически сказала, что у нее дома тоже есть тараканы, после долгих доказываний мы получили номер - это не сервис. Уборщица не закрыла дверь в номер, могли пропасть личные вещи - это неприемлемо.

    Barcelo_Canarias, Director General в Occidental Lanzarote Mar, ответил(а) на этот отзыв
     Dear 617alenab, Thanks for sharing your experience. We are sorry to read about the incidences regarding your room. We would like to explain that apart from a high standard daily cleaning of both rooms and facilities, we work with a disinfection and plague extinction company, to avoid the entrance of these local insects in the facilities. In any case, we take note of your comments to improve the service provided. We remain at your entire disposal. Kind regards, The management

    Round Indicators
    stella332014 Cislago, Italy. 12/16/2014 Пары

    “я не скучала”

    все великолепно! еда, анимация и шоу программа, приветливый персонал! даже в плохую погоду скучать не придется! единственный минус, за неделю ни разу не поменяли халаты, полотенца, уборка номера в неподходящее время. и не мытые полы под кроватью!!!
    Round Indicators
    vita13 Барселона, Испания. 03/12/2013 Короткий отпуск с друзьями

    “прекрасно”

    замечательно отдохнули всем советуем!!!!!! отличная кухня хсрошо работают массовики затейники !!!!!! прекрасные бассейны и бары очень понравился шведский стол прекрасный вид из окна мнго раличных баров хорошее время работы

    ОЦЕНКА

    Round Indicators

    • февраль 21 2017
    • Warsaw, Poland
    • Семья

    piotrw361

    “Reccomend”


    After a two-week stay with family, we are delighted. Great food, lots of choice. Interesting animation for adults and children. Great animators. Good location, close to the promenade by the ocean.Reccomend


    Barcelo_Lanzarote, Director General в Occidental Lanzarote Mar, ответил(а) на этот отзыв
    Dear guest, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are delighted to hear you had a lovely time in our resort, and hope you will come back in the future. Kind regards, The management

    ОЦЕНКА

    Round Indicators

    • февраль 21 2017
    • Шотландия, Великобритания
    • Семья

    Jennifer B

    “Great hotel for familys, but small improvements could make it a lot better.”


    We had a lovely February stay here, the hotel is good for families with young children and we would return. There were some things about our stay which were very good, but also some smallish basic details which need improvement. I'll put my review in basic points. CONFUSION on trip advisor as to Name Change, photos ect. - The hotel seems to have changed name several times over the past few years, as has their property across the road, they used to be Barcelo Lanzarote Mar, Barceló Lanzarote Playa (across the street), It seems that the one across the road changed to Occidental Lanzarote Playa, and this one is changing to Occidental Lanzarote Mar, somehow this one is now Lanzarote Barceló Resort, I don't think there could be much confusion, once you get there you would see that. We had a good nosey around the playa hotel and Mar looked slightly better. We were also worried about some pictures that were put up before we left on this site showing the kids club under renovation. The people putting up those pics probably didn't realize that a brand new bigger and better kids club had already been built at the opposite end of the hotel and is open and in action, they will be making the old kids club in to something else I would imagine. ACCESSABILITY: I think that there are areas of access in the hotel that need addressed, we do not have a wheelchair, but a double buggy that cannot be bumped up and down stairs like a single. The lifts seem to leave you between floors so you still need to go up and down stairs when you exit. There is a giant ramp up from reception which is great and looks new, but at the top you either need to go left which is a big long route if you are going right, if you turn right there are 3 steps. We were unable to access the new kids club with our buggy as there is just no way to get there without hitting multiple staircases. We tried every route and asked at reception a few times. OUR ROOM. We had a family suite it was newly refurbished ultra modern very good, cannot fault the layout, had fridge and microwave. Best hotel room we have stayed in to date that properly accommodates 2 adults and 3 kids. Balcony had adult chairs and toddlers. The only problem was we had a little garden with toys in it and it was impossible for the kids to use as ours was so overgrown, the neighbouring ones did not seem to have this issue. KIDS ENTERTAINMENT: The mini club is amazing so much to do but our kids just do not want to stay without us ! We must be so great! lol! That's fine we are on holiday as a family to spend time together anyway, they staff at the club are very super talented and amazing and the mini disco is the best we have seen at any hotel. FOOD~: Food was ok, Id say on the whole good. Its nice that its fresh cooked but runs out quickly, so mad rush for stuff when its put out like chips at lunch and croissants in the morning I saw some heated exchanges over those items :0 , The dinner items at night a few times we received undercooked. I would assume its due to staff being under pressure to be faster, we got raw fish a few times, then bloody roast pork that was almost raw (yuk). They need to do something to stagger the diners, in honesty the restauruant opened quite late for us ? 6.30 there is a massive queue of brittish starving screaming kids at the door! maybe they could open at 6? If it was open at 5pm Id be there then . DRINKS: Drinks are good there is a All inclusive bit at the back of each bar, self service which is great for us normally, but if you want to be served that's ok too you can just order as normal too. WIFI: Oh dear :( massive thumbs down. so I have to answer emails for 1 hour aprox per day whilst on holiday (no rest when you are your own boss). This was really my biggest issue with this hotel, So no internet at all at our room, the reception area you could connect for maybe a minute and then it kicked you out then reconnected continuously so annoying ! the 1st 2 days my hours work took me 4 hours and caused us problems, receptionist claimed someone was coming to fix it ? hmm? I asked lots where there was an internet café no one seemed to know!? ! until I realise the wee pub on the corner gives you free wifi if you buy a drink, surely they know that? its physically joined to the hotel thought not part of it. So Anyone looking for decent wifi should go there. So our internet charges from mobile and internet from going to the café each day and paying for a drink £5 to use wifi, aprox £400 for 11 days. So I'm SORRY NO FREE WIFI Id return to the hotel, but I feel the following small details should be addressed: 1. buffet management 2. wifi - needs sorted 3. Front desk doesn't seem to communicate well with other departments.


    ОЦЕНКА

    Round Indicators

    • сентябрь 8 2016
    • Минск, Беларусь
    • Пары

    617alenab

    “Отдых с неприятными сюрпризами”


    В номере были тараканы, на просьбу поменять номер работница ресепшен скептически сказала, что у нее дома тоже есть тараканы, после долгих доказываний мы получили номер - это не сервис. Уборщица не закрыла дверь в номер, могли пропасть личные вещи - это неприемлемо.


    Barcelo_Canarias, Director General в Occidental Lanzarote Mar, ответил(а) на этот отзыв
    Dear 617alenab, Thanks for sharing your experience. We are sorry to read about the incidences regarding your room. We would like to explain that apart from a high standard daily cleaning of both rooms and facilities, we work with a disinfection and plague extinction company, to avoid the entrance of these local insects in the facilities. In any case, we take note of your comments to improve the service provided. We remain at your entire disposal. Kind regards, The management

    ОЦЕНКА

    Round Indicators

    • декабрь 16 2014
    • Cislago, Italy
    • Пары

    stella332014

    “я не скучала”


    все великолепно! еда, анимация и шоу программа, приветливый персонал! даже в плохую погоду скучать не придется! единственный минус, за неделю ни разу не поменяли халаты, полотенца, уборка номера в неподходящее время. и не мытые полы под кроватью!!!


    ОЦЕНКА

    Round Indicators

    • март 12 2013
    • Барселона, Испания
    • Короткий отпуск с друзьями

    vita13

    “прекрасно”


    замечательно отдохнули всем советуем!!!!!! отличная кухня хсрошо работают массовики затейники !!!!!! прекрасные бассейны и бары очень понравился шведский стол прекрасный вид из окна мнго раличных баров хорошее время работы


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