Reduced capacity in common areas and leisure areas (subject to the recommendations of the health authorities at all times). Maximum capacity is displayed in all common areas and measures are established to control it and maintain safety distances (vinyls on the floor with safety distances, customer flows are established to avoid crowds, informative signage, etc.).

In rooms will be removed all unnecessary decorative elements (carpets, extra pillows, kettle, and all the stationery in the room). Protective equipment for hotel staff, washing of bed and bath linen at a temperature above 60ºC.

Reduced capacity in catering areas (subject to the recommendations of the health authorities at any given time).

In the breakfast buffet area it will be essential to wear a mask, you must bring your own mask. It will also be compulsory to use disinfectant gel when entering the facility and the buffet area, as well as before and after the use of elements of frequent contact (coffee machines, toasters...), and to respect at all times the flow of traffic marked inside the buffet area.

Children under 12 years of age may access the buffet area but must be accompanied by their parents, who will be the ones to take the child's food.

Please be informed that following the recommendations of our health and safety advisors we have eliminated gloves as mandatory protective equipment in our buffet.

Health experts have indicated that the safest method is frequent disinfection with hand sanitizer, which is mandatory whenever food from our buffet is going to be served or come into contact with any frequent contact surface. 

At Barceló Hotel Group we are highly committed to sustainability, so we prefer not to generate plastic waste if it is not strictly necessary.

However, you may continue wearing gloves voluntarily if you wish.

*Gastrobar La Santa Maria

To access the facility it is advisable to book through our APP or requesting it at reception in order to control the capacity and ensure compliance with social distancing measures for the safety of all guests.

We have established lunch and dinner times when our usual menu will be available.

To use the gym, it is essential to book through the hotel's APP. A limited maximum capacity has been established following the mandatory measures and recommendations by the health authorities.

To access the facility it is essential to book through our APP in the "Swimming pool" section.

Reduction of capacity to 50% in the pool and establishment of safety distance in the hammock area. A space of at least 1.5 metres will be left between groups of sun loungers.

The pool bar will not be open, however, guests can order any snack or drink through the hotel's APP through the "Grab & Go" service, pick it up at the Gastrobar La Santa Maria and consume it in the pool area.

The use of the masks will be marked by the health authorities at all times. Nowadays, the use of masks is compulsory, although it is possible to maintain an interpersonal safety distance of at least 1.5 metres. You must bring your own masks.