Indicative price per night in a double room (My Barceló Rate)
4.5/5
We would like to inform our guests and partners that, following the indications to protect your health and well-being, we have readjusted our services. Please contact us if would like more information.
On the front line of one of the most impressive beaches in the Caribbean and surrounded by the legendary beauty of the Riviera Maya, you will find Barceló Maya Palace*****, a wonderful luxury hotel with exclusive services.
All rooms at this 5-star hotel are Junior Suite or Suites, which are equipped with every detail and comfort to guarantee a unique experience.
4.5/5
2520 reviews
4.5/5
8862 reviews
4.5/5
8862 reviews
SELLO WE CARE
The health and safety concept of Barceló Hotel Group
A seal of approval that represents and guarantees all our experience and research in safety, health, and hygiene has been adapted to the new situation.
A program with new protocols and reinforcement measures that complies with the recommendations of the WHO, international organizations such as the WTTC (World Travel & Tourism Council), as well as governmental institutions in each of the countries we operate in.
Visit the We Care About You page for more information and interactive maps with all the details!
SELLO WE CARE
The health and safety concept of Barceló Hotel Group
Improved cleaning protocols are being supervised by a new hygienist responsible for guaranteeing complete disinfection of the hotel. Specific checks will be carried out to verify the new protocols are being implemented before the hotel opens, and then regular checks will be carried out and verified by our partners:
Tripadvisor - Travelers' Choice 2020
Safe Travels Certificate
Distinct Certificate H
Green Globe Certificate
AAA 4-Diamond Rating
Best of Housekeeping
Carretera Chetumal Pto Juarez Pto Juarez Km 266.3 . 77750 Riviera Maya Mexico
Cancun International Airport is 49 miles away
Right on Chac Halal Beach
Tulum archeological site, 24.7 miles away
Xel-Ha, 18.6 miles away
All inclusive
All inclusive
At Barceló Maya Palace we have designed a menu capable of satisfying guests with even the most discerning palates as they enjoy our piece of paradise in the Mexican Caribbean. Experience the best international cuisine, excellent service, and our exclusive indoor dining area or outdoor terrace. Hotel guests can also enjoy an exclusive and unique experience with our complete "All-Inclusive" package, all while marveling at wonderful views of the white sandy beaches of the Caribbean.
More than 32,300 ft² dedicated to caring for your mind and body.
The new U-Spa Wellness & Fitness Center at the Barceló Maya Grand Resort complex is inspired by the four elements.
The hotel offers 11 pools which include special wading areas for children, semi-Olympic pools, and pools for adults.
Barceló Hotel Group offers an All-Inclusive program so that you don't have to worry about a thing and can simply relax and have fun.
Located in the Barceló Maya Grand Resort complex, Maya Mall is an entertainment and leisure center. A place worthy of a 5-star resort where you can have fun and enjoy delightful flavors, aromas and make unforgettable memories.
This innovative and diverse space contains the best products and services to make your vacation even better: souvenirs, handcrafted products, various restaurants and shops, a miniature golf course... and even a water park! Shopping and entertainment is just a stone's throw from the hotel.
B-Fashion
Are you looking for the best brands in fashion? The hotel offers a luxury boutique featuring clothing from prestigious brands such as Boss Green, Lacoste, EA7, Bugatchi, Armani Jeans, Little Me, Desigual, Maaji Swim Wear, and Original Penguin among others.
The Gift Shop
For those wanting to take home a souvenir of their vacation, The Gift Shop provides an endless array of options: regional gourmet specialty foods such as chocolate, coffee, vanilla, wines, liquors, tequila, mezcal, and tobacco, as well as other souvenirs and beachwear.
Plaza Mexicana Culture & Handcraft
Learn a little more about Mexican culture through our wide selection of handcrafted items and products that represent all 32 states in the Mexican Republic.
Tokyo Japanese Restaurant
A culinary trip from West to East. Enjoy live Japanese cooking in a uniquely decorated ambiance that will transport you back in time to Imperial Japan! A fantastic restaurant that will captivate your palate with traditional sushi rolls or Teppan-Yaki which is prepared on the spot by our expert chef.
Hours: 6:30 pm to 10:30 pm
Reservations required, subject to availability and some restrictions may apply.
Formal dress code is required.
La Trattoria Ristorante Italiano
Reminiscent of the family atmosphere found in a classic trattoria with the irresistible aroma of Italian cuisine, this fantastic restaurant serves classic dishes such as pasta, pizzas, and delicious desserts, among other options.
Hours: 6:30 pm to 10:30 pm
Reservations required, subject to availability and some restrictions may apply.
Formal dress code is required.
The Mall Bar
Offering the best cocktails in an exclusive location. You can cool off with your favorite cocktail at The Mall Bar while enjoying the excellent views of the resort's gardens.
Opening hours: 12 pm to midnight
Strikers Sports Bar & Bowling Center
The ideal place to bring the whole family together. 6 bowling lanes, the latest video games, and a giant TV surrounded by comfortable lounge chairs so that you can root on your favorite team.
Hours: Open 24 hours a day
Buffet service offered during the following hours:
Light Breakfast Buffet: 6 am to 11 am
Buffet: 11 am to 3 am
Snacks: 3 am to 6 am (Domestic drinks included)
Premium drinks available at an additional charge.
Pirates Island Water Park
New attractions and activities which have been designed to astonish children, teenagers, and adults. Pirates Island has room for the whole family! Ride any one of the winding water slides or visit the area with water games.
Hours: 9 am to 5 pm
Additional charges apply for children over 6 years of age and adults.
Free entry for children under 6 years of age.
Children under 12 years of age must always be accompanied by an adult.
Surf Ride. Flowride & Bodyboard
Looking for excitement? Guests looking for a thrill can rent a surfboard and experience the fun found in the wave pool. Hours: 9 am to 5 pm
Additional charges apply for children over 6 years of age and adults. Free entry for children under 6 years of age.
Children under 12 years of age must always be accompanied by an adult.
Barceló Mini Golf
The completely remodeled 18-hole miniature golf course is surrounded by lush vegetation and is sure to entertain the entire family.
Hours: 9 am to midnight (Additional lighting charges apply for Barceló Mini Golf) Use of equipment included.
Note: all additional charges made at Maya Mall for purchases at B-Fashion, The Gift Shop, Pirates Island Water Park, Surf Ride, Bowling, and Video Games must be paid by credit card or charged to the room with a credit card guarantee or cash at the front desk.
Barceló Maya Grand Resort is responsible for the productive transformation with social equality and respect for the environment that enables us to preserve our natural and cultural heritage, which forms the base of our strengths and possibilities for current and future generations.
We are committed to energy conservation, natural resources, the use of biodegradable products, the protection of flora and fauna, continuous training, donations and activities for the benefit of our community, the satisfaction and total loyalty of our guests, as well as motivating our Collaborators and Providers.
Guest Transportation Service. Travel comfortably throughout the Barceló Maya Beach Resort onboard our new double-decker buses at no additional cost. Service available every 20 minutes from 8 am to 2:30 am.
Hospiten Medical Centre. 24-hour medical service (additional charges apply).
Church of Our Lady of Guadalupe Roman Catholic mass on Sundays at 5 pm.
Weddings, baptisms orquinceañeras (additional charges apply).
The check-in time at Barceló Maya Palace is from 3 pm onward, while the check-out time is at noon. In addition, guests can continue to enjoy the hotel facilities until 3 pm.
The Barceló Maya Palace has parking free of charge for hotel guests.
Yes, Barceló Maya Palace is adapted for people with disabilities. Ask the reception staff about our adapted services and facilities.
No, Barceló Maya Palace does not allow guests to bring their pets.
Yes, Barceló Maya Palace offers food and drink options for guests with food sensitivities.
Guests of Barceló Maya Palace can enjoy a free Wi-Fi internet connection.
The reception staff at Barceló Maya Palace will happily assist you in the following languages: Spanish, English, and French.
Barceló Maya Palace does offer room service for hotel guests. In the hotel you will find all the information you need regarding our food and drink options for room service, along with prices, hours, and more.
Yes, breakfast at Barceló Maya Palace is included with the accommodation.
The minimum age to access the spa & wellness area at Barceló Maya Palace is 18. Entrance to the spa comes with an additional cost for hotel guests. Please see the prices that we offer.
