Barceló Tenerife

Reduced room capacity in common and leisure areas (subject to the recommendations from the health authorities at all times).

Unnecessary decorative elements (mainly stationery) will be removed from the rooms.

Protective equipment for the hotel staff, washing of bed and bathroom linens at temperatures higher than 60ºC.

In all common areas and lifts, you will find dispensers with hand sanitising gel.

The hotel will have specific rubbish bins to discard masks and gloves, if needed.

At all our restaurants, the minimum 2-metre safety distance will be observed between the tables.

La Proa, a culinary space inspired by the Mediterranean Sea, will be available for dinner.

The Snack Taro Bar will be open for snacks service and also will be open for lunch.

Room Service will operate 24 hours per day, as usual.

The use of a mask is compulsory in the restaurants, except while seated at the table.

We hereby inform you that as per the recommendations from our health and safety advisers, we have eliminated the requirement of wearing gloves in our buffet.

Our specialists have indicated that the safest method is frequent disinfecting with hydroalcoholic gel, which is compulsory for anyone serving food from our buffet or coming in contact with any frequently visited area.

At Barceló Hotel Group, we are highly committed to sustainability, so we prefer not to generate plastic waste if not strictly necessary.

However, guests may continue using their gloves voluntarily, if desired.

These are operating with reduced capacity and hours and in accordance with the compulsory measures and recommendations from the health authorities at all times.

For the time being, the water circuit will remain closed for hygiene/sanitary reasons.

Treatments must be booked 24 hours in advance.

There will be no restrictions, either for opening hours or for shifts.

A minimum space of at least 2 metres shall be left between groups of sun loungers. We will continue with our sun lounger service. As usual, it is not permitted to book them, in order to guarantee their proper use. Our staff will disinfect the sun loungers between use.

We kindly remind you to use the masks until you reach the sun loungers. It is not necessary to use it in the pool.

Before entering the water for the first time, you will be required to shower.

The capacity in the pool will be monitored.

We have designed a programme that includes the most suitable activities for children, teenagers and adults (which are mainly offered outdoors). Some activities may require prior registration.

No contact-based activities will be given for the entertainment activities, which are always offered under the supervision of the expert supervisors.

The use of masks is compulsory for children over 3 years old.

In accordance with Spanish legislation currently in force, the use of masks will be that determined by the health authorities at all times. Mask usage is compulsory in outdoor spaces and any closed space, if it is not possible to maintain a safe distance of at least 1.5 metres. Guests must bring their own masks. If you require a mask, please contact the reception.