Barceló Tenerife

Reduction of forums in common areas and leisure areas (subject to recommendations from the health authority at each moment).

The decorative elements not necessary (mainly stationery) will be deleted in the rooms.

Equipment for staff from the hotel, washing of bed linen and bathroom at temperatures higher than 60ºc.

In all common areas and lifts, you will find dispensers with hand sanitising gel.

The hotel will have specific rubbish bins to discard masks and gloves, if needed.

At all our restaurants, the minimum 2-meter safety distance will be available at the tables.

La Proa, a culinary space inspired by the Mediterranean Sea, will be available for dinner.

The Snack Taro Bar will be open for snacks service and also will be open for lunch.

The Room Service will operate 24 hours a day as usual.

The use of a mask is compulsory in the restaurants, except seated at the table.

We would like to inform you that following recommendations by our advisers regarding health and safety, we have eliminated gloves as a mandatory protective equipment in our buffet.

Our specialists have indicated that the most safe method is frequent treatment with hydroalcohol gel, which is mandatory as long as food from our buffet is going to serve or contact with any frequent contact area.

At Barceló Hotel Group, we have a high commitment to sustainability, so we prefer not to generate plastic waste if it is not strictly necessary.

If you wish, you can continue using your gloves voluntarily.

This will be operating by reducing signs, schedules and following mandatory measures and recommendations by the regulatory authorities, at each moment.

For the time, the water circuit will be closed for hygienic-sanitary reasons.

Treatments must be booked 24 hours in advance.

There will not be any time limit for the normal ones or any shifts for use.

A minimum space of at least 2 metres shall be left between groups of sun loungers. We will continue with our hammock service, to ensure that we have good use, as we have always communicated it is not permitted to book them. Our staff will disinfect the sun loungers from our guests.

We kindly remind you to use the masks until you reach the hammocks. It is not necessary to use it in the pool.

Before entering the first time in the water, you will be required to duchen.

The capacity in the pool will be monitored.

We have worked in a program that picks up the activities that are suitable for children, teenagers and adults (mainly outdoors). In some of them it may be necessary to register in advance.

There will be no contact activities available during the entertainment activities and under the supervision of the entertainers.

The use of masks is compulsory for children over 3 years old.

According to current law, the use of masks will be marked by the health authorities at each moment. It is compulsory, in outdoor spaces and any closed space, as long as it is not possible to maintain a personal safety distance of at least 1.5 meters. You must bring your own masks. If you require any need, please contact the reception.