Family Club at Barceló Bávaro Palace Deluxe Hotel Pool
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Map and location

Carretera Bávaro, Km. 1   23301 PO Box 3177 Bávaro, Higuey ,   República Dominicana  


Places of Interest

18 km Punta Cana International Airport

350 m The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Family Club at Barceló Bávaro Palace

4.0/5 Round Indicators
| 170 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

87

Very good

24% Complete

42

Average

11% Complete

19

Poor

6% Complete

11

Very poor

6% Complete

11

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    Round Indicators
    Travellerclass Farnham, United Kingdom. 11/24/2018

    “Excellent for the Children”

    We spent time in the Family Club area and found the whole experience brilliant with families with children of all ages. The staff seemed very focused and keen to go that extra mile. The family club area has excellent pool facilities which are safe. Water features which kids love and an area for real young children to be supervised and assisted. Behind this area is The Crazy Golf which my son used several times. Many parents enjoyed time with there families in perfect safety and used things like the Bowling Alley and games areas. Excellent place to stay.
    Round Indicators
    Vanina B Pembroke Pines, Florida. 06/23/2018 Family

    “Ok, for first time, somewhat inclusive, but not really.”

    Everything was great, I was a premier level client, so I had access to everything, except, what most people complained about. The flies, the empty restaurants, my daughter got sick so taking food out was challenging, but I speak Spanish and I spoke to the, people in charge, the supervisors, do not always help you. The smoking rules was not enforced. Probably because of the tobacco factory, on the premises. Guests were allowed boomboxes, on the pool. If you are paying top dollar, not ok. The activities, were awesome. But our concierge never told us that the non-motorized equipment was free. I did not use the kids club. My down synd dr ome adult had a blast, with the night entertainment, but, the were showing too much for a family place. The spa was awesome. The hydrotheraphy showers were not working properly, though. I would come back, again. I feel that we did not use all of the inclusiveness of the resort. The excursions were expensive, not discount, for premier guests. Some thins need to be tweaked, though.
    Round Indicators
    yuna a 05/02/2018 Family

    “Not the vacation I expected”

    Traveled here back in January with the hope of having a good time. The resort itself is very beautiful however they thought it was a good idea to give us a room all the way at the end of the resort. We were traveling with an elderly person and it was hard for them to walk all around this huge resort but did the staff care nope they did not. Next the service was horrible went to book specific restaurants a week and advance and they said everything was booked however when I started complaining and yelling they were able to fit us in. Miraculously every time we came to these restaurants they were empty so that was very annoying. The drinks in this resort were not good at all and let me not get started with the food which was bad everywhere . Met people on the trip who felt the exact same way and said they would never return as would we not return.
    Round Indicators
    Alitzel O Chihuahua, Mexico. 04/03/2018 Family

    “Food, Childrens, and Room”

    In the future i will go again to this hotel i loved it, all you need is there, including stores this ones with luxury brands for women, men and children. The food is delicious, the kids club is amazing, childrens have a lot of fun there, they always do different activities thatas why they never get bored.The rooms are very spacious and very confortable.
    Round Indicators
    Donovan M Orlando, Florida. 03/31/2018 Family

    “Spring Break 2018”

    Our family decided on Barcelo in Punta Cana to meet for our Spring Break trip. We have stayed with Barcelo before and we were not disappointed again. The staff really make this all inclusive property feel like a home away from home. Felix with guest services started us off on the right foot and helped us feel comfortable, registered our dinners and gave us all around great advise. Julia ensured we stayed hydrated poolside and our 7 day stay ended with Yadira Santos ensuring our stay was all that it could be and gave us a warm send off back home. The resort is all inclusive. There are ample buffet services with just about anything you could want from fresh fruit, pre-prepared food and fresh to order. Lots of local foods and comfort foods from home. Much nicer than a lot of the buffet's here in the states. Some people are critical about the buffet; however, I also think that some people need to manage their expectations. I strongly suggest making reservations for the many restaurants on the property for evening dinners, and make them early in your stay. Please keep in mind that these restarants are not buffet and do have dress codes of pants, closed shoes and nice shirts. Sorry, no flip flops and shorts for the nicer dinners. The main buildings were a hub of activity all day but especially so in the evening. Shops, bars, casino, disco and restaurants were bustling. Each night the staff do an after dinner show in the auditorium that easily seats 1000 to 1500. It is open air, and surprisingly there were no bugs to be found. On that note the resort property is very clean. We did not do the premium level services, as we really focused on disconnecting and enjoying the distance and disconnect. If you are connected or need to be, it might be worthwhile to consider the premium upgrade for internet services alone. Without it, wifi is $10 a day. Free wifi is available for defined hours in the spa and casino bar. Did we mention the staff was phenomenal!? Our only real disappointment with the whole experience was with a very disruptive group/party. Security did intervene and require night managements attention. They did the best they could with the situation at the time, and we were contacted promptly by the property managers early the next morning. I should also note that the legal drinking age is 18 as is the age for gambling in the casino and certainly contributed. With that said we still enjoyed the property, the amenities and the rooms. There are three distinct kids swimming areas, which are generally separated by age group with age appropriate activities. There is mini-golf, laser tag, an escape room and tons of water activities. A "train" tram circles the property regularly and is reliable enough to utilize it for getting across property for dinner reservations. Even the family side has an adults only pool, with cabana's and it's own bar. There is so much on this property that there is really no reason to leave... as is the point. We left once, to go offshore fishing. Although not required, cash tips go a long way in thanking your servers, cleaners and staff for their hard work and attention to detail. I highly recommend keeping some $1 bills on you at all times to show your appreciation when it is warranted. Our room was two bedroom, with a king bed with outside Jacuzzi tub on the private balcony and a double queen bed room with another balcony separated by a shared bathroom. They bathroom was recently renovated and was cleaned properly every day. The mini-bar was stocked with family friendly and adult items. The safe was easy to use and program for storing valuables while out of the room. Should we decide to return to Dominica, for personal leisure or for business getaways, we will certainly give this specific property a solid consideration. Again, I cannot emphasize how friendly the staff were during our stay. Good job.

    EVALUATION

    Round Indicators

    • november 24 2018
    • Farnham, United Kingdom

    Travellerclass

    “Excellent for the Children”


    We spent time in the Family Club area and found the whole experience brilliant with families with children of all ages. The staff seemed very focused and keen to go that extra mile. The family club area has excellent pool facilities which are safe. Water features which kids love and an area for real young children to be supervised and assisted. Behind this area is The Crazy Golf which my son used several times. Many parents enjoyed time with there families in perfect safety and used things like the Bowling Alley and games areas. Excellent place to stay.


    EVALUATION

    Round Indicators

    • june 23 2018
    • Pembroke Pines, Florida
    • Family

    Vanina B

    “Ok, for first time, somewhat inclusive, but not really.”


    Everything was great, I was a premier level client, so I had access to everything, except, what most people complained about. The flies, the empty restaurants, my daughter got sick so taking food out was challenging, but I speak Spanish and I spoke to the, people in charge, the supervisors, do not always help you. The smoking rules was not enforced. Probably because of the tobacco factory, on the premises. Guests were allowed boomboxes, on the pool. If you are paying top dollar, not ok. The activities, were awesome. But our concierge never told us that the non-motorized equipment was free. I did not use the kids club. My down synd dr ome adult had a blast, with the night entertainment, but, the were showing too much for a family place. The spa was awesome. The hydrotheraphy showers were not working properly, though. I would come back, again. I feel that we did not use all of the inclusiveness of the resort. The excursions were expensive, not discount, for premier guests. Some thins need to be tweaked, though.


    EVALUATION

    Round Indicators

    • may 2 2018
    • Family

    yuna a

    “Not the vacation I expected”


    Traveled here back in January with the hope of having a good time. The resort itself is very beautiful however they thought it was a good idea to give us a room all the way at the end of the resort. We were traveling with an elderly person and it was hard for them to walk all around this huge resort but did the staff care nope they did not. Next the service was horrible went to book specific restaurants a week and advance and they said everything was booked however when I started complaining and yelling they were able to fit us in. Miraculously every time we came to these restaurants they were empty so that was very annoying. The drinks in this resort were not good at all and let me not get started with the food which was bad everywhere . Met people on the trip who felt the exact same way and said they would never return as would we not return.


    EVALUATION

    Round Indicators

    • april 3 2018
    • Chihuahua, Mexico
    • Family

    Alitzel O

    “Food, Childrens, and Room”


    In the future i will go again to this hotel i loved it, all you need is there, including stores this ones with luxury brands for women, men and children. The food is delicious, the kids club is amazing, childrens have a lot of fun there, they always do different activities thatas why they never get bored.The rooms are very spacious and very confortable.


    EVALUATION

    Round Indicators

    • march 31 2018
    • Orlando, Florida
    • Family

    Donovan M

    “Spring Break 2018”


    Our family decided on Barcelo in Punta Cana to meet for our Spring Break trip. We have stayed with Barcelo before and we were not disappointed again. The staff really make this all inclusive property feel like a home away from home. Felix with guest services started us off on the right foot and helped us feel comfortable, registered our dinners and gave us all around great advise. Julia ensured we stayed hydrated poolside and our 7 day stay ended with Yadira Santos ensuring our stay was all that it could be and gave us a warm send off back home. The resort is all inclusive. There are ample buffet services with just about anything you could want from fresh fruit, pre-prepared food and fresh to order. Lots of local foods and comfort foods from home. Much nicer than a lot of the buffet's here in the states. Some people are critical about the buffet; however, I also think that some people need to manage their expectations. I strongly suggest making reservations for the many restaurants on the property for evening dinners, and make them early in your stay. Please keep in mind that these restarants are not buffet and do have dress codes of pants, closed shoes and nice shirts. Sorry, no flip flops and shorts for the nicer dinners. The main buildings were a hub of activity all day but especially so in the evening. Shops, bars, casino, disco and restaurants were bustling. Each night the staff do an after dinner show in the auditorium that easily seats 1000 to 1500. It is open air, and surprisingly there were no bugs to be found. On that note the resort property is very clean. We did not do the premium level services, as we really focused on disconnecting and enjoying the distance and disconnect. If you are connected or need to be, it might be worthwhile to consider the premium upgrade for internet services alone. Without it, wifi is $10 a day. Free wifi is available for defined hours in the spa and casino bar. Did we mention the staff was phenomenal!? Our only real disappointment with the whole experience was with a very disruptive group/party. Security did intervene and require night managements attention. They did the best they could with the situation at the time, and we were contacted promptly by the property managers early the next morning. I should also note that the legal drinking age is 18 as is the age for gambling in the casino and certainly contributed. With that said we still enjoyed the property, the amenities and the rooms. There are three distinct kids swimming areas, which are generally separated by age group with age appropriate activities. There is mini-golf, laser tag, an escape room and tons of water activities. A "train" tram circles the property regularly and is reliable enough to utilize it for getting across property for dinner reservations. Even the family side has an adults only pool, with cabana's and it's own bar. There is so much on this property that there is really no reason to leave... as is the point. We left once, to go offshore fishing. Although not required, cash tips go a long way in thanking your servers, cleaners and staff for their hard work and attention to detail. I highly recommend keeping some $1 bills on you at all times to show your appreciation when it is warranted. Our room was two bedroom, with a king bed with outside Jacuzzi tub on the private balcony and a double queen bed room with another balcony separated by a shared bathroom. They bathroom was recently renovated and was cleaned properly every day. The mini-bar was stocked with family friendly and adult items. The safe was easy to use and program for storing valuables while out of the room. Should we decide to return to Dominica, for personal leisure or for business getaways, we will certainly give this specific property a solid consideration. Again, I cannot emphasize how friendly the staff were during our stay. Good job.


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