Barceló Hotel Restaurant Terrace Bávaro Palace Deluxe
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Map and location

Carretera Bávaro, Km. 1   23301 PO Box 3177 Bávaro, Higuey ,   República Dominicana  


Places of Interest

17.8 km Punta Cana International Airport

The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Premium Level at Barceló Bávaro Palace

4.5/5 Round Indicators
| 333 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

59% Complete

199

Very good

20% Complete

67

Average

12% Complete

40

Poor

3% Complete

11

Very poor

4% Complete

16

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    Round Indicators
    Tracey B Ottawa, Canada. 12/11/2018 Couples

    “Dec 2-9 2018 Premium Level Barcelo Bavaro Palace”

    This was our second visit to Barcelo Palace and we loved it as much as the first time and we will go back again.The service is perfect. I even forgot my medications and the staff in the premium room had my medication delivered to the hotel before my husband had a chance to return from our room with the money to pay for it. The grounds were extremely well kept. The food was more like 4* this time, side plates were warm, not hot at La Comedie and La Fuente restaurants. The buffet breakfast and lunch at Coral Restaurant is delicious with so many choices! For those concerned about zika, I do have 5 mosquito bites. We did find a few parts of the building were in poor maintenance, as if they did not yet have time to prepare for the busy season. The light bulb near our door was burned out, but a call to the premium room had that corrected in less than an hour. Our door locking mechanism prevented us from entering, we told a maid, she had staff meet us there within moments and the problem was resolved immediately. Due to high winds there was a lot of seaweed washed up onto the beach every day but by noon the grounds keepers had cleaned that up and carted it away. The entertainment has stepped things up a notch since April 2018. We found the evening performances outstanding and the daytime beach and pool entertainment seemed far superior as well. The internet service with Premium level works well. We like that this is close to the airport but you are not bothered by airport noise. We did find that there were some smokers in common areas but it wasn't too offensive. I would be happier if it were no-smoking. All in all we had a marvelous time and felt spoiled the entire time. We bring our own pillows as we do not really like the fluffy pillows. I would prefer a higher quality bed, both times I found the bed very hard and unforgiving. We love it at Barcelo Bavarao Palace.
    Round Indicators
    FanaticoBuenaMesa Medellin, Colombia. 10/26/2018 Business

    “Worth it. ”

    Just having a beach front room makes it worth it. The other extra, breakfast at the Premium Level Lobby was excellent. The food is good, maybe not as many options as at the buffets but avoiding the crowds made it for me.
    Round Indicators
    benabelid014 Long Island, New York. 10/20/2018 Friends getaway

    “Freakin awesome!”

    This place was fabulous! My friends and I had such a fun time! The place is so large, so many bars, nightlife, and has a spa that is free for premium status to use. The pools and beach were so great and it was such a fun place to stay
    Round Indicators
    Justin H 10/04/2018 Friends getaway

    “Select Standout Staff Members”

    I felt the need to highlight a couple staff members. Massiel Morrobel from the SPA was amazing! Sometimes when you think of a certain place, a particular person will be the reason why it is so memorable and in this case, Massiel is the reason. She was so professional and very precise when it came to explaining information but most of all, sooo friendly with wonderful vibes, making her workspace a comfortable environment. Francia from the housekeeping department was also superrr sweet. I asked for a few things at probably the worst hours and she would deliver them with no problem and a smile, so great to talk to as well. She was just so awesome as a person. The 3 star rating stems from other things but these two really are the best!
    Round Indicators
    Marps H 10/03/2018

    “Top Staff”

    Excellent staff throughout the resort, in particular those dealing with Premium level guests. Room was clean, and well appointed. Mini bar was ok, just needed more options. Premium lounge a nice retreat for business and relaxation.

    EVALUATION

    Round Indicators

    • december 11 2018
    • Ottawa, Canada
    • Couples

    Tracey B

    “Dec 2-9 2018 Premium Level Barcelo Bavaro Palace”


    This was our second visit to Barcelo Palace and we loved it as much as the first time and we will go back again.The service is perfect. I even forgot my medications and the staff in the premium room had my medication delivered to the hotel before my husband had a chance to return from our room with the money to pay for it. The grounds were extremely well kept. The food was more like 4* this time, side plates were warm, not hot at La Comedie and La Fuente restaurants. The buffet breakfast and lunch at Coral Restaurant is delicious with so many choices! For those concerned about zika, I do have 5 mosquito bites. We did find a few parts of the building were in poor maintenance, as if they did not yet have time to prepare for the busy season. The light bulb near our door was burned out, but a call to the premium room had that corrected in less than an hour. Our door locking mechanism prevented us from entering, we told a maid, she had staff meet us there within moments and the problem was resolved immediately. Due to high winds there was a lot of seaweed washed up onto the beach every day but by noon the grounds keepers had cleaned that up and carted it away. The entertainment has stepped things up a notch since April 2018. We found the evening performances outstanding and the daytime beach and pool entertainment seemed far superior as well. The internet service with Premium level works well. We like that this is close to the airport but you are not bothered by airport noise. We did find that there were some smokers in common areas but it wasn't too offensive. I would be happier if it were no-smoking. All in all we had a marvelous time and felt spoiled the entire time. We bring our own pillows as we do not really like the fluffy pillows. I would prefer a higher quality bed, both times I found the bed very hard and unforgiving. We love it at Barcelo Bavarao Palace.


    EVALUATION

    Round Indicators

    • october 26 2018
    • Medellin, Colombia
    • Business

    FanaticoBuenaMesa

    “Worth it. ”


    Just having a beach front room makes it worth it. The other extra, breakfast at the Premium Level Lobby was excellent. The food is good, maybe not as many options as at the buffets but avoiding the crowds made it for me.


    EVALUATION

    Round Indicators

    • october 20 2018
    • Long Island, New York
    • Friends getaway

    benabelid014

    “Freakin awesome!”


    This place was fabulous! My friends and I had such a fun time! The place is so large, so many bars, nightlife, and has a spa that is free for premium status to use. The pools and beach were so great and it was such a fun place to stay


    EVALUATION

    Round Indicators

    • october 4 2018
    • Friends getaway

    Justin H

    “Select Standout Staff Members”


    I felt the need to highlight a couple staff members. Massiel Morrobel from the SPA was amazing! Sometimes when you think of a certain place, a particular person will be the reason why it is so memorable and in this case, Massiel is the reason. She was so professional and very precise when it came to explaining information but most of all, sooo friendly with wonderful vibes, making her workspace a comfortable environment. Francia from the housekeeping department was also superrr sweet. I asked for a few things at probably the worst hours and she would deliver them with no problem and a smile, so great to talk to as well. She was just so awesome as a person. The 3 star rating stems from other things but these two really are the best!


    EVALUATION

    Round Indicators

    • october 3 2018

    Marps H

    “Top Staff”


    Excellent staff throughout the resort, in particular those dealing with Premium level guests. Room was clean, and well appointed. Mini bar was ok, just needed more options. Premium lounge a nice retreat for business and relaxation.


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