Barceló Hotel Pool  Huatulco Beach
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Map and location

Paseo Benito Juárez, s/n   70989 Bahías de Huatulco, Oaxaca ,   México  


Places of Interest

20.8 km Bahías de Huatulco International Airport

350 m Tangolunda beach

7 km Santa Cruz port

1 km Tangolunda Golf Course (by Mario Schjetnan Dantan)

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Huatulco

4.5/5 Round Indicators
| 4680 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

2432

Very good

31% Complete

1484

Average

10% Complete

486

Poor

3% Complete

166

Very poor

2% Complete

112

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    Round Indicators
    lynnbc731 Nanaimo, British Columbia. 11/14/2018 Couples

    “Not Bad”

    First visit to Huatulco, second visit to a Barcelo Hotel. The Barcelo in San Jose, Cabo is in much better shape. This one is looking a little old. However, the staff are excellent, especially Rubi in the Dona Rosa restaurant. Very welcoming, always smiling, helped me improve my Spanish! Food was excellent, good choice, fresh, plentiful. Pool bar staff are attentive, shout out to Saul! Drinks are a bit watery and the plastic glasses need replacing more often. (not impressed with dirty and beaten up looking beverage containers). Pool is reasonable, plenty of loungers. Rooms are okay, bathrooms need attention, water temperature definately an issue. It's not consistent, you get scalded then frozen in seconds! Can't be good if you have kids. Maid service was ok but animal poop on the balcony (looks like big mouse or rat) was not cleaned up every day so we did not use it as we would have normally. Did not do any excursions but did hear someone complain to the Sunwing Rep that they should take the excursions themselves so they knew what they were selling. Also heard you could get a taxi to take you to the same places for a lot less money! On the whole not bad for the money but I'll go back to Cabo given the choice.
    Round Indicators
    Shigue K Lausanne, Switzerland. 11/12/2018 Family

    “Not recommended”

    0 stars for the reservation and front desk. Reservation made 5 months in advance, the day of arrival the front desk and the reservation team had the incorrect information. Showed them the confirmation and they did not care at all. Terrible attitude from the front desk. Expensive hotel for the type of included services. Buffet food was at most below average. Other people working in the hotel had an excellent attitude.
    Round Indicators
    rmenocalm 11/12/2018 Family

    “Barceló Huatulco One of the Best Hotel I've been”

    When I arrived the service was excellent, they treated me very well. The room was beautiful and the pool too, we were able to enjoy pool while the other part of the family was able to be at the beach. The restaurant and the drinks were also pretty good and the service they gave us there was also excellent. Shows are also an excellent thing and if you want to enjoy songs, dancing and delicious food you have to see all the shows. The specialty dinners are also excellent, the waiters were very nice and the food sometimes is from other cultures (there's a chinese dinner that is excellent). I would love to visit it again.
    Round Indicators
    johnaaa2016 Aberdeen, United Kingdom. 11/08/2018 Family

    “Very enjoyable four night stay.”

    This is a high standard hotel in a great location on the beach. The rooms are large, clean and well equipped. The food, drinks and service included in the all inclusive package are excellent, although you do have to pay extra for wifi. The hotel was very busy on Friday/ Saturday which was a Mexican public holiday so it was difficult to get a sun lounger, but otherwise the facilities were excellent.

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear johnaaa2016, The Barceló experience is complete and unique, from the moment we welcome you, followed by your registration, the comfortable, spacious and always clean room assigned, the food and drinks prepared with selected ingredients and the warm, professional and always friendly from our staff. Thank you for reviewing your recent stay in our Barceló Huatulco. It is wonderful to read we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    Round Indicators
    larenasrn Los Angeles. 11/08/2018 Couples

    “Nice Family Hotel”

    I would recommend this hotel for families. We were vacationing with 6 adults and we soon realized that this resort is more family friendly. It’s not a bad thing, but it did get a little loud. The adult pool is adjacent to the kids pool, so there isn’t any separation. The facility is clean and the staff is friendly. The food was good and the drinks were generous. Bring mosquito repellent! You’ll need it.

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear larenasrn, Thank you for making our Barceló Huatulco your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We understand that they traveled in a small group of adults, in Barceló we received families, couples, group trips, and that at times the noise could be annoying. Lastly yet importantly we would like to thank you for your highlights on the service you received and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • november 14 2018
    • Nanaimo, British Columbia
    • Couples

    lynnbc731

    “Not Bad”


    First visit to Huatulco, second visit to a Barcelo Hotel. The Barcelo in San Jose, Cabo is in much better shape. This one is looking a little old. However, the staff are excellent, especially Rubi in the Dona Rosa restaurant. Very welcoming, always smiling, helped me improve my Spanish! Food was excellent, good choice, fresh, plentiful. Pool bar staff are attentive, shout out to Saul! Drinks are a bit watery and the plastic glasses need replacing more often. (not impressed with dirty and beaten up looking beverage containers). Pool is reasonable, plenty of loungers. Rooms are okay, bathrooms need attention, water temperature definately an issue. It's not consistent, you get scalded then frozen in seconds! Can't be good if you have kids. Maid service was ok but animal poop on the balcony (looks like big mouse or rat) was not cleaned up every day so we did not use it as we would have normally. Did not do any excursions but did hear someone complain to the Sunwing Rep that they should take the excursions themselves so they knew what they were selling. Also heard you could get a taxi to take you to the same places for a lot less money! On the whole not bad for the money but I'll go back to Cabo given the choice.


    EVALUATION

    Round Indicators

    • november 12 2018
    • Lausanne, Switzerland
    • Family

    Shigue K

    “Not recommended”


    0 stars for the reservation and front desk. Reservation made 5 months in advance, the day of arrival the front desk and the reservation team had the incorrect information. Showed them the confirmation and they did not care at all. Terrible attitude from the front desk. Expensive hotel for the type of included services. Buffet food was at most below average. Other people working in the hotel had an excellent attitude.


    EVALUATION

    Round Indicators

    • november 12 2018
    • Family

    rmenocalm

    “Barceló Huatulco One of the Best Hotel I've been”


    When I arrived the service was excellent, they treated me very well. The room was beautiful and the pool too, we were able to enjoy pool while the other part of the family was able to be at the beach. The restaurant and the drinks were also pretty good and the service they gave us there was also excellent. Shows are also an excellent thing and if you want to enjoy songs, dancing and delicious food you have to see all the shows. The specialty dinners are also excellent, the waiters were very nice and the food sometimes is from other cultures (there's a chinese dinner that is excellent). I would love to visit it again.


    EVALUATION

    Round Indicators

    • november 8 2018
    • Aberdeen, United Kingdom
    • Family

    johnaaa2016

    “Very enjoyable four night stay.”


    This is a high standard hotel in a great location on the beach. The rooms are large, clean and well equipped. The food, drinks and service included in the all inclusive package are excellent, although you do have to pay extra for wifi. The hotel was very busy on Friday/ Saturday which was a Mexican public holiday so it was difficult to get a sun lounger, but otherwise the facilities were excellent.


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear johnaaa2016, The Barceló experience is complete and unique, from the moment we welcome you, followed by your registration, the comfortable, spacious and always clean room assigned, the food and drinks prepared with selected ingredients and the warm, professional and always friendly from our staff. Thank you for reviewing your recent stay in our Barceló Huatulco. It is wonderful to read we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • november 8 2018
    • Los Angeles
    • Couples

    larenasrn

    “Nice Family Hotel”


    I would recommend this hotel for families. We were vacationing with 6 adults and we soon realized that this resort is more family friendly. It’s not a bad thing, but it did get a little loud. The adult pool is adjacent to the kids pool, so there isn’t any separation. The facility is clean and the staff is friendly. The food was good and the drinks were generous. Bring mosquito repellent! You’ll need it.


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear larenasrn, Thank you for making our Barceló Huatulco your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We understand that they traveled in a small group of adults, in Barceló we received families, couples, group trips, and that at times the noise could be annoying. Lastly yet importantly we would like to thank you for your highlights on the service you received and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

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