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Barceló Hotel Pool  Huatulco Beach
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Map and location

Paseo Benito Juárez, s/n   70989 Bahías de Huatulco, Oaxaca ,   México  


Places of Interest

20.8 km Bahías de Huatulco International Airport

350 m Tangolunda beach

7 km Santa Cruz port

1 km Tangolunda Golf Course (by Mario Schjetnan Dantan)

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Huatulco

4.5/5 Round Indicators
| 6529 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

55% Complete

3591

Very good

28% Complete

1841

Average

10% Complete

658

Poor

4% Complete

262

Very poor

2% Complete

177

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    Round Indicators
    msohara Marion, Iowa. 03/28/2020

    “Spectacular stay!!”

    Had a great stay in February at this resort. We stayed in a corner master suite with points from our membership in their vacation club. It was an incredible room with a wrap around balcony with whirlpool tub and 2 bathrooms. The service, food and staff were A+! We travel in Mexico a lot and have fairly high expectations and they delivered!!! We then went to Secrets Resort for a week for more $ and we would give Barcelo a better rating!! Always plenty of chairs and towels and no problem getting drinks, etc. (Other than maybe before dinner in lobby lounge) Would highly recommend this resort and we will definitely be back!! P.S.-Also had a massage in their spa and it was great and very affordable! (1/2 price compared to Secrets)

    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
     We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Huatulco was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Iván Cruz Public Relations

    Round Indicators
    ericksonod Portland, Oregon. 03/24/2020

    “Not so great”

    The best thing about the hotel is the beach. It is a beautiful beach and the water is wonderful to swim in. The hotel itself is old and it shows. The room smelled of sewer coming from the drain in the bathroom and we had booked a king room but all they had when we checked in was a room with 2 double beds. The shower door leaked so after every shower the bathroom floor was covered with water. The bathrooms around the property were old and scarce. There was plenty of food but very poor quality and the speciality restaurants were only a notch better. The restaurants were crowded during peak times and the service was much slower then due to poor staffing. You had to pay for Wifi and it wasn't cheap. We have stayed in Barcelo elsewhere and it was a much better experience.

    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
     We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Iván Cruz Public Relations

    Round Indicators
    485dbm 03/22/2020

    “loved huatulco”

    loved our stay at Barcelo. Loved the service throughout the resort. Loved the beach didn't stay around the pool area, enjoyed the ocean and lounge chairs on the beach. would of liked more shaded areas.More lounge chairs. Don't like like getting up at 5 am to get lounge chair.Could of had better quality booze..

    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
     We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Huatulco hotel with us and Tripadvisor readers. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sun beds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Iván Cruz Public Relations

    Round Indicators
    DavidTAC Calgary, Canada. 03/19/2020 Couples

    “Barceló lindo!”

    We just returned from a week at this beautiful resort and can say that we enjoyed ourselves and we would recommend it. We had a room on the fifth floor with a partial ocean view (554). The room itself was a good size, with king bed and small balcony. It was very clean, everything was in good shape and the best part was it was super quiet. We liked the fact that the resort is rather small. It made getting around easy and it’s very beautifully landscaped. The u-shaped resort faces the ocean with a large pool divided for both kids and adults. What we really enjoyed is the large beach. Although the water gets deep fast, depending on the tides, it’s great to go for a swim and cool off. If you head east past Dreams, there is a school of large fish that hang out in the tidal waters, visible from the beach. It’s like snorkeling without snorkeling. The kids love it. The little kids hate it! Ha ha. There is a host of water activities and the staff are very helpful. We took out the two-person kayak and had a great tour of the bay. We also tried out their small but decent gym. There is one buffet restaurant available for breakfast and dinner, along with an open air restaurant for lunch. We had heard complaints about the food selection and it can said this was never an issue with us. For the most part, the food selection was varied and the quality was there. Desserts were often visually appealing as well as enjoyable to eat. We tried two a la carte restaurants; the Italian and the Sushi bar. Sadly the Mexican was booked solid except for some very late times. We found the lighting in the Italian poor and the room very noisy. We truly enjoyed the Sushi bar with its more intimate feeling. Friday night they had a Mexican street party by the theatre in the parking lot outside. Wow that was fun! Banners, vendors, mariachi band, games, and of course Mexican food made this a memorable night. Thank you for this! Located on beautiful Tangolunda Bay, the resort is just a short 5 minute ride into town (La Crucecita) and only 20 minutes from the airport. Resorts are often located far from towns and so we liked the ability to wander off the resort into a few developed blocks that included several restaurants, shops, art gallery, and bars. The staff were very friendly and accommodating. The only issue we had was when we checked in we were given a room on the ground floor (we asked for an upper, quiet room). We are Barcelo members and expected more. The next door Park Royal resort puts on its night show from 9 to 10 pm. Well that room was anything but quiet, and as we had an early day flying and were exhausted, this was not what we asked for. Thankfully on the next day, management got us into a higher, quieter room that we appreciated. Overall, this is an enjoyable resort that we definitely would return to.

    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
     We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Huatulco hotel with us and Tripadvisor readers. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Iván Cruz Public Relations

    Round Indicators
    419darrylm Saskatoon, Canada. 03/18/2020

    “Beautiful Barcelo”

    Travelled March 3 to 10th 2020 and the trip did not disappoint! We upgraded to the premium level which was definitely worth it. The A la Cartes ere excellent. the buffets were also quality. The smaller resort is a bonus for people with mobility issues as there are not many stairs to contend with. Never far from the pool and bar or the ocean. Chairs were not too much of an issue as I had read on some reviews. Awesome views from the 6th floor were nice to enjoy watch the sunsets. The resort is kept immaculate at all times and the staff are very friendly and helpful. thanks to the Sunwing staff like Danahi and the rest. Excellent choice of Hotel! We highly recommend The Barcelo Huatulco !!!

    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
     We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Huatulco was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Iván Cruz Public Relations.

    EVALUATION

    Round Indicators

    • march 28 2020
    • Marion, Iowa

    msohara

    “Spectacular stay!!”


    Had a great stay in February at this resort. We stayed in a corner master suite with points from our membership in their vacation club. It was an incredible room with a wrap around balcony with whirlpool tub and 2 bathrooms. The service, food and staff were A+! We travel in Mexico a lot and have fairly high expectations and they delivered!!! We then went to Secrets Resort for a week for more $ and we would give Barcelo a better rating!! Always plenty of chairs and towels and no problem getting drinks, etc. (Other than maybe before dinner in lobby lounge) Would highly recommend this resort and we will definitely be back!! P.S.-Also had a massage in their spa and it was great and very affordable! (1/2 price compared to Secrets)


    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
    We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Huatulco was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Iván Cruz Public Relations

    EVALUATION

    Round Indicators

    • march 24 2020
    • Portland, Oregon

    ericksonod

    “Not so great”


    The best thing about the hotel is the beach. It is a beautiful beach and the water is wonderful to swim in. The hotel itself is old and it shows. The room smelled of sewer coming from the drain in the bathroom and we had booked a king room but all they had when we checked in was a room with 2 double beds. The shower door leaked so after every shower the bathroom floor was covered with water. The bathrooms around the property were old and scarce. There was plenty of food but very poor quality and the speciality restaurants were only a notch better. The restaurants were crowded during peak times and the service was much slower then due to poor staffing. You had to pay for Wifi and it wasn't cheap. We have stayed in Barcelo elsewhere and it was a much better experience.


    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
    We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Iván Cruz Public Relations

    EVALUATION

    Round Indicators

    • march 22 2020

    485dbm

    “loved huatulco”


    loved our stay at Barcelo. Loved the service throughout the resort. Loved the beach didn't stay around the pool area, enjoyed the ocean and lounge chairs on the beach. would of liked more shaded areas.More lounge chairs. Don't like like getting up at 5 am to get lounge chair.Could of had better quality booze..


    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
    We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Huatulco hotel with us and Tripadvisor readers. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sun beds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Iván Cruz Public Relations

    EVALUATION

    Round Indicators

    • march 19 2020
    • Calgary, Canada
    • Couples

    DavidTAC

    “Barceló lindo!”


    We just returned from a week at this beautiful resort and can say that we enjoyed ourselves and we would recommend it. We had a room on the fifth floor with a partial ocean view (554). The room itself was a good size, with king bed and small balcony. It was very clean, everything was in good shape and the best part was it was super quiet. We liked the fact that the resort is rather small. It made getting around easy and it’s very beautifully landscaped. The u-shaped resort faces the ocean with a large pool divided for both kids and adults. What we really enjoyed is the large beach. Although the water gets deep fast, depending on the tides, it’s great to go for a swim and cool off. If you head east past Dreams, there is a school of large fish that hang out in the tidal waters, visible from the beach. It’s like snorkeling without snorkeling. The kids love it. The little kids hate it! Ha ha. There is a host of water activities and the staff are very helpful. We took out the two-person kayak and had a great tour of the bay. We also tried out their small but decent gym. There is one buffet restaurant available for breakfast and dinner, along with an open air restaurant for lunch. We had heard complaints about the food selection and it can said this was never an issue with us. For the most part, the food selection was varied and the quality was there. Desserts were often visually appealing as well as enjoyable to eat. We tried two a la carte restaurants; the Italian and the Sushi bar. Sadly the Mexican was booked solid except for some very late times. We found the lighting in the Italian poor and the room very noisy. We truly enjoyed the Sushi bar with its more intimate feeling. Friday night they had a Mexican street party by the theatre in the parking lot outside. Wow that was fun! Banners, vendors, mariachi band, games, and of course Mexican food made this a memorable night. Thank you for this! Located on beautiful Tangolunda Bay, the resort is just a short 5 minute ride into town (La Crucecita) and only 20 minutes from the airport. Resorts are often located far from towns and so we liked the ability to wander off the resort into a few developed blocks that included several restaurants, shops, art gallery, and bars. The staff were very friendly and accommodating. The only issue we had was when we checked in we were given a room on the ground floor (we asked for an upper, quiet room). We are Barcelo members and expected more. The next door Park Royal resort puts on its night show from 9 to 10 pm. Well that room was anything but quiet, and as we had an early day flying and were exhausted, this was not what we asked for. Thankfully on the next day, management got us into a higher, quieter room that we appreciated. Overall, this is an enjoyable resort that we definitely would return to.


    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
    We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Huatulco hotel with us and Tripadvisor readers. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Iván Cruz Public Relations

    EVALUATION

    Round Indicators

    • march 18 2020
    • Saskatoon, Canada

    419darrylm

    “Beautiful Barcelo”


    Travelled March 3 to 10th 2020 and the trip did not disappoint! We upgraded to the premium level which was definitely worth it. The A la Cartes ere excellent. the buffets were also quality. The smaller resort is a bonus for people with mobility issues as there are not many stairs to contend with. Never far from the pool and bar or the ocean. Chairs were not too much of an issue as I had read on some reviews. Awesome views from the 6th floor were nice to enjoy watch the sunsets. The resort is kept immaculate at all times and the staff are very friendly and helpful. thanks to the Sunwing staff like Danahi and the rest. Excellent choice of Hotel! We highly recommend The Barcelo Huatulco !!!


    HBarceloHuatulco, Director de Relaciones Públicas at Barcelo Huatulco, responded to this review
    We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Huatulco was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Iván Cruz Public Relations.

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