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Barceló Hotel Pool  Huatulco Beach
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Map and location

Paseo Benito Juárez, s/n   70989 Bahías de Huatulco, Oaxaca ,   México  


Places of Interest

20.8 km Bahías de Huatulco International Airport

350 m Tangolunda beach

7 km Santa Cruz port

1 km Tangolunda Golf Course (by Mario Schjetnan Dantan)

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Huatulco

4.5/5 Round Indicators
| 5253 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

2725

Very good

31% Complete

1638

Average

10% Complete

550

Poor

3% Complete

205

Very poor

2% Complete

138

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    Round Indicators
    Ster1002 Toronto, Canada. 05/02/2019 Couples

    “Our second trip”

    This was our second trip to Barcelo (first week of April) loved everything about it. The service, location, food and the people who we met mostly from Canada. We ended up moving twice only because at our age we did not like being near the Disco this time even though we paid more for an Oceanview. The second was a wild party which went all night till 7 a.m. so we did not appreciate going without sleep for 2 night. Thanks to Carlo Lopez and his helper at front desk who handled it very well and professional. After that they were always there for anything we needed. Our last 4 nights we were spent in a Premium room on the 6th floor. We returned a week later for one night after traveling to Oaxaca City over the mountains, while there the front desk took care of our luggage we could not take with us. Hope to return next year.

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear Guest Ster1002, Thank you very much for your visit and preference, waiting for the next year we will have it with us at home Thank you so much for your comments, we will let carlos to know and we are sure he did a great job and he will be very happy, we appreciate that,in this your second trip your choice was Barceló Huatulco, hopping have you again next year. Thank you so much again. Best reggards Gloria López Mendiola. Directora General Barceló Huatulco.

    Round Indicators
    Coastal26597867626 04/27/2019 Family

    “Very good hotel”

    My Stay there esa very good. I really recoment this hotel. The alcohol quality Was very good. I was sorprise with the quality of the restaurant the italian one. Was the best. I really enjoy. The shawer poblably the best i ever see in a hotel

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear Coastal26597867626 First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Huatulco hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    Round Indicators
    17Sandrab Arroyo Grande, California. 04/26/2019 Family

    “CAUTION ”

    We checked in April 19, 2019. We have tried multiple all inclusives, so we decided to give Barcelo a try. Let me start by saying why I give it two stars. Great location, the beach is super clean, safe, and the weather is perfect, not too hot or too humid. Now all the disappointing aspects: the food is below average, for example, same daily food with appearance of being reheated, flavorless, and rancid taste. Dishes are not cleaned properly. I observed them washing the plastic drinking cups by simply dipping them in water once and on to serving a drink to the next person and passing germs around, 4/5 of us have been sick. The alcohol and everything is very poor quality and not what you would expect for what you pay Finally, and worst of all is the loud music in the cantina which goes on until 2:00 AM, good luck trying to get some sleep. The cantina is centrally located in the middle of the buildings where the rooms are. We called to complain multiple times, but nothing was done. We paid $5000 for 3 adults 2 children for 1 week, and we feel absolutely disappointed. On our last day, we ended up walking to Dreams and spent a lovely day there. Do not let the excellent reviews fool you.

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear 7Sandrab Thank you for sharing a review of Barceló Huatulco. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to barcelo Huatulco and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Kind regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    Round Indicators
    Vlobel 04/25/2019 Family

    “Exceeded our Expectations.”

    We just got back from a wonderful family vacation at the Barcelo Huatulco. ( April 16-23) The entire stay was wonderful and exceeded our expectations. The view from our Premium Level room was fantastic. Unobstructed oceanfront view from our large balcony with seating area and hammock. The service was excellent from the moment we stepped onto the property. Mario, ( the lifeguard) was great and always watching guests on the beach or the pool. He was friendly and nice to talk to and get to know. Fernando kept our drinks coming by the pool and always made sure our kids had cold slushy drinks as well. The buffets offered lots of variety and the Italian restaurant was a nice treat for our last night. Our girls loved the self-serve ice-cream cones... maybe a little too much ;) The weather was perfection! Hot everyday with a perfect ocean breeze. We arrived at high tide with a full moon, so the first 3 days were rough ocean not suitable for the kids. The pool was great fun and safe for the kids so there were no complaints from anyone. Once the ocean settled everyone had fun playing in the crashing waves. The vendors on the beach were kind and easy to deal with. They sold great goods at fair prices and would move on if you said no thank you. I was more than happy to buy goods from these wonderful people and support the locals as much as possible. If you want to buy jewelry look for Sergio ( George of the Jungle) He is such a lovely man and speaks at least 4 languages fluently! Amazing! This was a family vacation we will never forget and we are so thankful to the beautiful people of Huatulco for making it so. I have never written a review before, but I just want everyone to know how special this part of the world is and if you on the fence about going.. trust me, you will love it! Safe, sunny, friendly, clean, relaxing and family orientated. What else could you ask for!?

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear Vlobel We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Huatulco was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    Round Indicators
    gracielag605 Bakersfield, California. 04/23/2019 Family

    “Wonderful Vacation”

    Everything at this hotel was wonderful! Staff was nice, friendly, respectful, helpful and were always checking up on us to ask if we needed anything! The activities, shows, room service, maid service and music were great!! Friends and family loved this resort!

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear gracielag605, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Huatulco hotel with us and Tripadvisor readers. The Barceló experience is complete and unique, from the moment we welcome you, followed by your registration, the comfortable, spacious and always clean room that is assigned, the food and drinks prepared with selected ingredients and the warm, professional and always friendly from our staff. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Saludos cordiales, Gloria López Mendiola. Directora General. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • may 2 2019
    • Toronto, Canada
    • Couples

    Ster1002

    “Our second trip”


    This was our second trip to Barcelo (first week of April) loved everything about it. The service, location, food and the people who we met mostly from Canada. We ended up moving twice only because at our age we did not like being near the Disco this time even though we paid more for an Oceanview. The second was a wild party which went all night till 7 a.m. so we did not appreciate going without sleep for 2 night. Thanks to Carlo Lopez and his helper at front desk who handled it very well and professional. After that they were always there for anything we needed. Our last 4 nights we were spent in a Premium room on the 6th floor. We returned a week later for one night after traveling to Oaxaca City over the mountains, while there the front desk took care of our luggage we could not take with us. Hope to return next year.


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear Guest Ster1002, Thank you very much for your visit and preference, waiting for the next year we will have it with us at home Thank you so much for your comments, we will let carlos to know and we are sure he did a great job and he will be very happy, we appreciate that,in this your second trip your choice was Barceló Huatulco, hopping have you again next year. Thank you so much again. Best reggards Gloria López Mendiola. Directora General Barceló Huatulco.

    EVALUATION

    Round Indicators

    • april 27 2019
    • Family

    Coastal26597867626

    “Very good hotel”


    My Stay there esa very good. I really recoment this hotel. The alcohol quality Was very good. I was sorprise with the quality of the restaurant the italian one. Was the best. I really enjoy. The shawer poblably the best i ever see in a hotel


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear Coastal26597867626 First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Huatulco hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • april 26 2019
    • Arroyo Grande, California
    • Family

    17Sandrab

    “CAUTION ”


    We checked in April 19, 2019. We have tried multiple all inclusives, so we decided to give Barcelo a try. Let me start by saying why I give it two stars. Great location, the beach is super clean, safe, and the weather is perfect, not too hot or too humid. Now all the disappointing aspects: the food is below average, for example, same daily food with appearance of being reheated, flavorless, and rancid taste. Dishes are not cleaned properly. I observed them washing the plastic drinking cups by simply dipping them in water once and on to serving a drink to the next person and passing germs around, 4/5 of us have been sick. The alcohol and everything is very poor quality and not what you would expect for what you pay Finally, and worst of all is the loud music in the cantina which goes on until 2:00 AM, good luck trying to get some sleep. The cantina is centrally located in the middle of the buildings where the rooms are. We called to complain multiple times, but nothing was done. We paid $5000 for 3 adults 2 children for 1 week, and we feel absolutely disappointed. On our last day, we ended up walking to Dreams and spent a lovely day there. Do not let the excellent reviews fool you.


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear 7Sandrab Thank you for sharing a review of Barceló Huatulco. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to barcelo Huatulco and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Kind regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • april 25 2019
    • Family

    Vlobel

    “Exceeded our Expectations.”


    We just got back from a wonderful family vacation at the Barcelo Huatulco. ( April 16-23) The entire stay was wonderful and exceeded our expectations. The view from our Premium Level room was fantastic. Unobstructed oceanfront view from our large balcony with seating area and hammock. The service was excellent from the moment we stepped onto the property. Mario, ( the lifeguard) was great and always watching guests on the beach or the pool. He was friendly and nice to talk to and get to know. Fernando kept our drinks coming by the pool and always made sure our kids had cold slushy drinks as well. The buffets offered lots of variety and the Italian restaurant was a nice treat for our last night. Our girls loved the self-serve ice-cream cones... maybe a little too much ;) The weather was perfection! Hot everyday with a perfect ocean breeze. We arrived at high tide with a full moon, so the first 3 days were rough ocean not suitable for the kids. The pool was great fun and safe for the kids so there were no complaints from anyone. Once the ocean settled everyone had fun playing in the crashing waves. The vendors on the beach were kind and easy to deal with. They sold great goods at fair prices and would move on if you said no thank you. I was more than happy to buy goods from these wonderful people and support the locals as much as possible. If you want to buy jewelry look for Sergio ( George of the Jungle) He is such a lovely man and speaks at least 4 languages fluently! Amazing! This was a family vacation we will never forget and we are so thankful to the beautiful people of Huatulco for making it so. I have never written a review before, but I just want everyone to know how special this part of the world is and if you on the fence about going.. trust me, you will love it! Safe, sunny, friendly, clean, relaxing and family orientated. What else could you ask for!?


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear Vlobel We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Huatulco was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Gloria López Mendiola. Directora General. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • april 23 2019
    • Bakersfield, California
    • Family

    gracielag605

    “Wonderful Vacation”


    Everything at this hotel was wonderful! Staff was nice, friendly, respectful, helpful and were always checking up on us to ask if we needed anything! The activities, shows, room service, maid service and music were great!! Friends and family loved this resort!


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear gracielag605, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Huatulco hotel with us and Tripadvisor readers. The Barceló experience is complete and unique, from the moment we welcome you, followed by your registration, the comfortable, spacious and always clean room that is assigned, the food and drinks prepared with selected ingredients and the warm, professional and always friendly from our staff. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Saludos cordiales, Gloria López Mendiola. Directora General. Barceló Huatulco.

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