If you wish, you can change language

Barceló Jerez Montecastillo & Convention Center  Hotel Barceló Jerez Montecastillo & Convention Center  Superior Room
;
map

Map and location

AV De Montecastillo, Ctra. Jerez - Arcos, Km. 6   11406 Jerez de la Frontera, Cádiz , Andalucía   España  


Places of Interest

15 km La Parra, Jerez

300 m Montecastillo Golf Course (by Jack Nicklaus)

26 km Puerto de Santa María

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Jerez Montecastillo & Convention Center

4.5/5 Round Indicators
| 280 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

54% Complete

153

Very good

26% Complete

75

Average

10% Complete

30

Poor

5% Complete

16

Very poor

2% Complete

6

Filter by

Sort by

    Round Indicators
    Dino V Jerez De La Frontera. 05/13/2019 Couples

    “Such beautiful and quiet place bathed is sunshine”

    Very beautiful and quiet place with plenty of sunshine. There is an aura of amazing peace surrounding this property that always refreshes me so much. Very nice hotel with beautiful green surroundings, very nice pools and friendly staff. This was my 5th year in a row staying there and I am going back next May again.
    Round Indicators
    Passenger14735780435 05/08/2019 Family

    “Excellent service and friendly staff”

    The highlights are the wonderful staff customer orientation. Great food, clean, very friendly staff, well located, very good for families with children, all facilities are good and wifi connection was very good.
    Round Indicators
    227jmoore Toronto, Canada. 02/24/2019 Couples

    “Pleasurable hotel, challenging golf”

    This is a very well appointed hotel with a pleasant staff. The only downside was the heating and cooling system which no mater what the setting created an environment for hatching baby chicks. The solution was to turn it off and open an outside door. The golf course is spectacular and very challenging. Unfortunately in spite of our signaling ahead of time that we need two left handed club rentals we ended up with a women's set which for a premium golf course is unacceptable. Also whoever thought that a hotel should specialize in golf and motorcycle racing at the same time needs a rethink.
    Round Indicators
    throble Moscow, Russia. 01/07/2019 Couples

    “Incredible”

    The hotel is exceptional! Unforgettable breakfast, really one of the best ones we've ever had! Rooms are very spacious with very comfortable beds. We visited just for an overnight stay while travelling across Spain and this was a very fortunate stop.

    César G, Director General at Barcelo Jerez Montecastillo & Convention Center, responded to this review
     Dear Egor, We are grateful for the trust you have shown in us by choosing Hotel Barceló Montecastillo Golf and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We are fully satisfied when the guest feels all his expectations have been satisfied. We hope to welcome you again to our hotel on your next trip to Jerez. Sincerely, César Gómez Director General Barceló Montecastillo Resort Carretera Arcos Km 9 (junto al circuito) | 11406 Jerez de la Frontera | Cádiz | España Tel. +34 956 151 200 | Fax. +34 956 151 209

    Round Indicators
    sidelinesports Portland, Oregon. 11/05/2018 Business

    “Horrible stay. Three room changes in 3 hours. Ants and spiders all over one room, broken tv in another, third”

    Went through three rooms to stay one night. First room was a minor issue, broken TV, spider webs with living spiders in the corner of the room (two of them). Second room was inundated with ants. I don't mean a few, I mean, and I have video to prove it, but thousands and thousands running in lines and all over all four walls of the bathroom. My wife turned on the water to take a shower and they came running out of holes and cracks in the wall from many places (guessing water leak, which would make sense based on condition of the wall). She came screaming out of the shower. Afraid to go back in. Towels to dry her off so we could move had to be shaken free of ants to dry off. At 10:30pm, when we had to move for the third time in 2 hours after arrival. We were moved to the third floor, carrying our bags on our own with no help between every one of the three room changes, back and forth to the front desk, managers in each room for much of the time trying to fix issues. Zero peace on this trip. We were at this hotel for 12 hours and 3.5 was spent dealing with issues (wouldn't stay a day longer). The resolution offer from the management? Two free tickets to a buffet at 10:30pm. ZERO reduction in cost. We had no desire to eat their buffet and declined their 1 star offer at an alleged 5 star hotel. Once in our third room the next day we saw the view from our balcony was that of a city after a war. The building directly across from the hotel were only built half way and abandoned 10 or so years ago. Left in horrible condition. This was our view. Our last room, the "good one", had no handle to one of the closet doors. Just broken off and gone. All of the above is supported by photos. Do not stay here! I will be taking up my complaints with Booking.com, which I booked 100+ room night per year with for over a decade, and with my credit card company. We did not get close to what we paid for. I would say RUN away from this hotel, as the photos show.

    César G, Director General at Barcelo Jerez Montecastillo & Convention Center, responded to this review
     Dear guest, Firstly, we were very disappointed to read your experience during your stay in our Barceló Jerez Montecastillo hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. It is of great concern to read the inconveniences you experienced during your stay as they are not the regular feedback we receive from our guests. For this reason, we assure you we are taking very seriously your comments and analysing them with the entire management team to develop an improvement plan. With regards to the rooms, we will share the inconveniences caused by it with all involved departments with the purpose of avoiding immediately those kinds of situations in the future. We take this opportunity to inform you that our Hotel carries out a pest control with certified companies. But unfortunately, our location and the climatology make very hard to exterminate all of them. We guarantee you that we will investigate the incident to find the source of the problem. We would like to also apologize for not being able to assist when moving rooms as we always offer the chance to help our guests with their luggage. Of course we will investigate why this help was unavailable. It saddens us to read that the gesture offered by our duty manager was not what you expected as we always study the situation and inconveniences of the stay to offer the most appropriate solution. To conclude we would like to clarify the described situation with the unfinished buildings across from the hotel. These belong to a construction company, not associated with the hotel, that stopped working on them. We extend our most sincere apology for the impact this may have caused. We sincerely regret reading that your stay was not as pleasant as it should have been, and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, The management

    EVALUATION

    Round Indicators

    • may 13 2019
    • Jerez De La Frontera
    • Couples

    Dino V

    “Such beautiful and quiet place bathed is sunshine”


    Very beautiful and quiet place with plenty of sunshine. There is an aura of amazing peace surrounding this property that always refreshes me so much. Very nice hotel with beautiful green surroundings, very nice pools and friendly staff. This was my 5th year in a row staying there and I am going back next May again.


    EVALUATION

    Round Indicators

    • may 8 2019
    • Family

    Passenger14735780435

    “Excellent service and friendly staff”


    The highlights are the wonderful staff customer orientation. Great food, clean, very friendly staff, well located, very good for families with children, all facilities are good and wifi connection was very good.


    EVALUATION

    Round Indicators

    • february 24 2019
    • Toronto, Canada
    • Couples

    227jmoore

    “Pleasurable hotel, challenging golf”


    This is a very well appointed hotel with a pleasant staff. The only downside was the heating and cooling system which no mater what the setting created an environment for hatching baby chicks. The solution was to turn it off and open an outside door. The golf course is spectacular and very challenging. Unfortunately in spite of our signaling ahead of time that we need two left handed club rentals we ended up with a women's set which for a premium golf course is unacceptable. Also whoever thought that a hotel should specialize in golf and motorcycle racing at the same time needs a rethink.


    EVALUATION

    Round Indicators

    • january 7 2019
    • Moscow, Russia
    • Couples

    throble

    “Incredible”


    The hotel is exceptional! Unforgettable breakfast, really one of the best ones we've ever had! Rooms are very spacious with very comfortable beds. We visited just for an overnight stay while travelling across Spain and this was a very fortunate stop.


    César G, Director General at Barcelo Jerez Montecastillo & Convention Center, responded to this review
    Dear Egor, We are grateful for the trust you have shown in us by choosing Hotel Barceló Montecastillo Golf and for the time spent sharing your valuable and kind opinion in Tripadvisor. We truly appreciate your honest opinion, given that it will be a significant reference for other customers, who are weighing up the possibilities of staying with us. We are fully satisfied when the guest feels all his expectations have been satisfied. We hope to welcome you again to our hotel on your next trip to Jerez. Sincerely, César Gómez Director General Barceló Montecastillo Resort Carretera Arcos Km 9 (junto al circuito) | 11406 Jerez de la Frontera | Cádiz | España Tel. +34 956 151 200 | Fax. +34 956 151 209

    EVALUATION

    Round Indicators

    • november 5 2018
    • Portland, Oregon
    • Business

    sidelinesports

    “Horrible stay. Three room changes in 3 hours. Ants and spiders all over one room, broken tv in another, third”


    Went through three rooms to stay one night. First room was a minor issue, broken TV, spider webs with living spiders in the corner of the room (two of them). Second room was inundated with ants. I don't mean a few, I mean, and I have video to prove it, but thousands and thousands running in lines and all over all four walls of the bathroom. My wife turned on the water to take a shower and they came running out of holes and cracks in the wall from many places (guessing water leak, which would make sense based on condition of the wall). She came screaming out of the shower. Afraid to go back in. Towels to dry her off so we could move had to be shaken free of ants to dry off. At 10:30pm, when we had to move for the third time in 2 hours after arrival. We were moved to the third floor, carrying our bags on our own with no help between every one of the three room changes, back and forth to the front desk, managers in each room for much of the time trying to fix issues. Zero peace on this trip. We were at this hotel for 12 hours and 3.5 was spent dealing with issues (wouldn't stay a day longer). The resolution offer from the management? Two free tickets to a buffet at 10:30pm. ZERO reduction in cost. We had no desire to eat their buffet and declined their 1 star offer at an alleged 5 star hotel. Once in our third room the next day we saw the view from our balcony was that of a city after a war. The building directly across from the hotel were only built half way and abandoned 10 or so years ago. Left in horrible condition. This was our view. Our last room, the "good one", had no handle to one of the closet doors. Just broken off and gone. All of the above is supported by photos. Do not stay here! I will be taking up my complaints with Booking.com, which I booked 100+ room night per year with for over a decade, and with my credit card company. We did not get close to what we paid for. I would say RUN away from this hotel, as the photos show.


    César G, Director General at Barcelo Jerez Montecastillo & Convention Center, responded to this review
    Dear guest, Firstly, we were very disappointed to read your experience during your stay in our Barceló Jerez Montecastillo hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. It is of great concern to read the inconveniences you experienced during your stay as they are not the regular feedback we receive from our guests. For this reason, we assure you we are taking very seriously your comments and analysing them with the entire management team to develop an improvement plan. With regards to the rooms, we will share the inconveniences caused by it with all involved departments with the purpose of avoiding immediately those kinds of situations in the future. We take this opportunity to inform you that our Hotel carries out a pest control with certified companies. But unfortunately, our location and the climatology make very hard to exterminate all of them. We guarantee you that we will investigate the incident to find the source of the problem. We would like to also apologize for not being able to assist when moving rooms as we always offer the chance to help our guests with their luggage. Of course we will investigate why this help was unavailable. It saddens us to read that the gesture offered by our duty manager was not what you expected as we always study the situation and inconveniences of the stay to offer the most appropriate solution. To conclude we would like to clarify the described situation with the unfinished buildings across from the hotel. These belong to a construction company, not associated with the hotel, that stopped working on them. We extend our most sincere apology for the impact this may have caused. We sincerely regret reading that your stay was not as pleasant as it should have been, and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, The management

    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Panamá

    Select Panamá

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Portugal

    Select Portugal

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected
    1 night Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best rate
    guaranteed
    Plus

    Our double guarantee:

    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

    For more information