Vistas del hotel Barceló Portinatx
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Barceló Portinatx - Adults only

Venda de Portinatx, 62   07810 Portinatx , Ibiza   Islas Baleares  


Places of Interest

34 km Ibiza Airport

6.3 km Benirràs beach

9.6 km Sant Carles Church

10 km Las Dalias Street Market

Guest reviews.

There is no better expert than a traveller.

Barceló Portinatx - Adults only

4.5/5 Round Indicators
| 497 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

67% Complete

336

Very good

24% Complete

121

Average

5% Complete

25

Poor

2% Complete

11

Very poor

0% Complete

4

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    Round Indicators
    Sam_hypno Nottingham, United Kingdom. 08/14/2018 Family

    “Like a spa day every day!”

    My 2 daughters and I stayed here for 5 nights. The hotel is lovely. The staff were all very helpful and worked so hard. We are vegan which was fine for breakfast but we did eat out for a couple of evenings as we were offered veg cooked in butter. The other food looked great. This is not really a complaint but as plant based diets are on the increase, it may be worth considering in future. I had some spa treatments which were amazing. It's worth booking as soon as you get there if not before if you're thinking of it. I went to the morning yoga 2 mornings. It was an hour and a half class and absolutely blissful. I was the only participant which was a shame as Isobelle, the teacher is fantastic and it was such a lovely start to the day. Our room was fabulous. The only niggles were that the shower as it was a wet room type did allow a puddle of water to collect on the floor and the room smelt a bit damp despite the heat. I would definitely recommend it.

    Mariano R, Director de Relaciones con Clientes at Barcelo Portinatx - Adults only, responded to this review
     Dear Guest, First of all, we would like to thank you for taking a few minutes of your time to share your last impressions after your recent visit to the Barceló Portinatx. It is very gratifying to know that you had a splendid vacation at the Barceló Portinatx and for us it is essential to know that we have made your holidays optimal. Regarding Isabelle, we will not hesitate to pass your comment to our yoga teacher who she will undoubtedly be very proud of it. Thank you for highlighting our staff and the variety of our meals, we will not hesitate to use your comment as an improvement, we always appreciate comments as constructive as yours ! We apologize in connection with the evacuation of the shower, we are working to prevent it from happening again. We hope you come back very early to visit us, all our teams and myself are waiting to receive you again. Sincerely yours, Edouard Renoult Guest Manager Experience Barceló Portinatx

    Round Indicators
    Ms Jade W 08/12/2018 Couples

    “Great hotel.”

    We loved staying here. Great quiet beach even in height of summer. Can even walk across rocks to another pebble beach. Great for snorkelling. Staff at this hotel are great. Only bad thing was aircon does not go cold enough so was hot in the night.

    Mariano R, Director de Relaciones con Clientes at Barcelo Portinatx - Adults only, responded to this review
     Dear Ms Jade W, Thanks for taking a few minutes of your time to share your comment with the other TripAdvisor users, it has been a pleasure to share your vacations at the Barceló Portinatx. I do not doubt that your comment will be useful for other travelers, indeed a few minutes from the establishment there is a little pebble beach perfect to enjoy the quality of its waters and its tranquility. Thank you for highlighting our staff who work hard every day to offer our guests unique experiences. We apologize in relation to our air conditioning, after detecting the incident, we solve this in a short time. All of our teams and myself are waiting to receive you, it will be a pleasure to share your vacation again. Sincerely yours, Edouard Renoult Guest Experience Manager Barceló Portinatx

    Round Indicators
    Lucy R Chesterfield, United Kingdom. 08/06/2018 Couples

    “Excellent service and good wheelchair access”

    We had a wonderful and relaxing time here. The staff were all excellent and very friendly, nothing was too much trouble. The hotel is quite new and very clean and modern. It is built into a cliff, which gives incredible views but means there are an awful lot of stairs. Despite the amount of stairs there is a lift (which is quite slow and the only one in the main building) which takes you to all levels. We had an accessible room which had perfect views of the Ibizian sunset. It was a good sized room and had a wet room bathroom with fold down shower seat and decent enough space for manoeuvre. The balcony is a good size but the patio door wasn't massive so larger wheelchairs may have trouble, I would guess it was about an 800mm opening and just had a normal threshold so you have to get over the lip. There is an outdoor shower on the balcony for rinsing off after a dip in the pool. Inside the room there is minimal storage due to the minimalist modern design aesthetics which was a little on the downside in order to unpack your suitcase, there were no drawers. The rest of the hotel is accessible via the lift and various ramps. There is no hoist that we were made aware of to get into the pool if you need one (my husband doesn't). There are two pools, the second one of which is up a rather steep and long ramp so we mostly stayed at the lower of the two. The hotel buffet restaurant is over tow floors and there are maybe 8-10 tables on the buffet level. This means when it is busy you may not be able to get to one and would have to get someone to fetch your food for you or go up and down in the lift a lot. We were lucky and some lovely holiday makers made way for us on the one occasion when there wasn't a table free. The other restaurant is by the beach and a couple of minutes walk down the (quite steep) road. This has beautiful views of the bay and is a la carte, offering some nice meals, often a fusion of European and Asian as well as typical tapas favourites. We found the food to be very nice although the pizzas had an awful lot of cheese on them. All in all it is a great hotel for a relaxing holiday in a beautiful location at the North of the island. We had a lovely time and felt it more than met all of our needs.
    Round Indicators
    willroe2018 Bristol, United Kingdom. 08/06/2018 Couples

    “Perfect holiday.”

    Excellent location with great views across the nearby bay and a short walk into the bars and restaurants in Portinatx town. The hotel staff are extremely helpful and friendly and made us feel very welcome. The rooms are spacious and efficiently cleaned every day with fresh towels and quality soaps and product. They have good air conditioning and are very quiet at night. A great variety of healthy food for breakfast, with additional requests cooked to order. Lovely pools with a very chilled atmosphere. Thanks again to all the staff and look forward to seeing you again soon.
    Round Indicators
    177ch Carlisle. 08/05/2018 Couples

    “Best holiday. We absolutely loved it”

    We had a fabulous time here and absolutely loved the room, the views, the food and the pool. The staff are fabulous and so helpful, thank you to Cesar, Veronica, Carla, Jesus and all the other staff who made our trip so special. We loved it and would highly recommend it

    Mariano R, Director de Relaciones con Clientes at Barcelo Portinatx - Adults only, responded to this review
     Dear Guest, First of all, thank you very much for sharing your comment, it is a real pleasure to read it! We are very pleased to read that you enjoyed a perfect stay at the Barceló Portinatx, for us it is the most important and essential to know that your holidays were optimal and it makes us very happy and proud to read it. We have shared your comments with Cesar, Veronica, Carla, Jesus and the rest of the teams and we keep on mind a very good memory of your last visit. Thank you very much again for your very nice comment, we are all waiting to welcome you again. Best regards, Edouard Renoult Guest Manager Experience Barceló Portinatx

    EVALUATION

    Round Indicators

    • august 14 2018
    • Nottingham, United Kingdom
    • Family

    Sam_hypno

    “Like a spa day every day!”


    My 2 daughters and I stayed here for 5 nights. The hotel is lovely. The staff were all very helpful and worked so hard. We are vegan which was fine for breakfast but we did eat out for a couple of evenings as we were offered veg cooked in butter. The other food looked great. This is not really a complaint but as plant based diets are on the increase, it may be worth considering in future. I had some spa treatments which were amazing. It's worth booking as soon as you get there if not before if you're thinking of it. I went to the morning yoga 2 mornings. It was an hour and a half class and absolutely blissful. I was the only participant which was a shame as Isobelle, the teacher is fantastic and it was such a lovely start to the day. Our room was fabulous. The only niggles were that the shower as it was a wet room type did allow a puddle of water to collect on the floor and the room smelt a bit damp despite the heat. I would definitely recommend it.


    Mariano R, Director de Relaciones con Clientes at Barcelo Portinatx - Adults only, responded to this review
    Dear Guest, First of all, we would like to thank you for taking a few minutes of your time to share your last impressions after your recent visit to the Barceló Portinatx. It is very gratifying to know that you had a splendid vacation at the Barceló Portinatx and for us it is essential to know that we have made your holidays optimal. Regarding Isabelle, we will not hesitate to pass your comment to our yoga teacher who she will undoubtedly be very proud of it. Thank you for highlighting our staff and the variety of our meals, we will not hesitate to use your comment as an improvement, we always appreciate comments as constructive as yours ! We apologize in connection with the evacuation of the shower, we are working to prevent it from happening again. We hope you come back very early to visit us, all our teams and myself are waiting to receive you again. Sincerely yours, Edouard Renoult Guest Manager Experience Barceló Portinatx

    EVALUATION

    Round Indicators

    • august 12 2018
    • Couples

    Ms Jade W

    “Great hotel.”


    We loved staying here. Great quiet beach even in height of summer. Can even walk across rocks to another pebble beach. Great for snorkelling. Staff at this hotel are great. Only bad thing was aircon does not go cold enough so was hot in the night.


    Mariano R, Director de Relaciones con Clientes at Barcelo Portinatx - Adults only, responded to this review
    Dear Ms Jade W, Thanks for taking a few minutes of your time to share your comment with the other TripAdvisor users, it has been a pleasure to share your vacations at the Barceló Portinatx. I do not doubt that your comment will be useful for other travelers, indeed a few minutes from the establishment there is a little pebble beach perfect to enjoy the quality of its waters and its tranquility. Thank you for highlighting our staff who work hard every day to offer our guests unique experiences. We apologize in relation to our air conditioning, after detecting the incident, we solve this in a short time. All of our teams and myself are waiting to receive you, it will be a pleasure to share your vacation again. Sincerely yours, Edouard Renoult Guest Experience Manager Barceló Portinatx

    EVALUATION

    Round Indicators

    • august 6 2018
    • Chesterfield, United Kingdom
    • Couples

    Lucy R

    “Excellent service and good wheelchair access”


    We had a wonderful and relaxing time here. The staff were all excellent and very friendly, nothing was too much trouble. The hotel is quite new and very clean and modern. It is built into a cliff, which gives incredible views but means there are an awful lot of stairs. Despite the amount of stairs there is a lift (which is quite slow and the only one in the main building) which takes you to all levels. We had an accessible room which had perfect views of the Ibizian sunset. It was a good sized room and had a wet room bathroom with fold down shower seat and decent enough space for manoeuvre. The balcony is a good size but the patio door wasn't massive so larger wheelchairs may have trouble, I would guess it was about an 800mm opening and just had a normal threshold so you have to get over the lip. There is an outdoor shower on the balcony for rinsing off after a dip in the pool. Inside the room there is minimal storage due to the minimalist modern design aesthetics which was a little on the downside in order to unpack your suitcase, there were no drawers. The rest of the hotel is accessible via the lift and various ramps. There is no hoist that we were made aware of to get into the pool if you need one (my husband doesn't). There are two pools, the second one of which is up a rather steep and long ramp so we mostly stayed at the lower of the two. The hotel buffet restaurant is over tow floors and there are maybe 8-10 tables on the buffet level. This means when it is busy you may not be able to get to one and would have to get someone to fetch your food for you or go up and down in the lift a lot. We were lucky and some lovely holiday makers made way for us on the one occasion when there wasn't a table free. The other restaurant is by the beach and a couple of minutes walk down the (quite steep) road. This has beautiful views of the bay and is a la carte, offering some nice meals, often a fusion of European and Asian as well as typical tapas favourites. We found the food to be very nice although the pizzas had an awful lot of cheese on them. All in all it is a great hotel for a relaxing holiday in a beautiful location at the North of the island. We had a lovely time and felt it more than met all of our needs.


    EVALUATION

    Round Indicators

    • august 6 2018
    • Bristol, United Kingdom
    • Couples

    willroe2018

    “Perfect holiday.”


    Excellent location with great views across the nearby bay and a short walk into the bars and restaurants in Portinatx town. The hotel staff are extremely helpful and friendly and made us feel very welcome. The rooms are spacious and efficiently cleaned every day with fresh towels and quality soaps and product. They have good air conditioning and are very quiet at night. A great variety of healthy food for breakfast, with additional requests cooked to order. Lovely pools with a very chilled atmosphere. Thanks again to all the staff and look forward to seeing you again soon.


    EVALUATION

    Round Indicators

    • august 5 2018
    • Carlisle
    • Couples

    177ch

    “Best holiday. We absolutely loved it”


    We had a fabulous time here and absolutely loved the room, the views, the food and the pool. The staff are fabulous and so helpful, thank you to Cesar, Veronica, Carla, Jesus and all the other staff who made our trip so special. We loved it and would highly recommend it


    Mariano R, Director de Relaciones con Clientes at Barcelo Portinatx - Adults only, responded to this review
    Dear Guest, First of all, thank you very much for sharing your comment, it is a real pleasure to read it! We are very pleased to read that you enjoyed a perfect stay at the Barceló Portinatx, for us it is the most important and essential to know that your holidays were optimal and it makes us very happy and proud to read it. We have shared your comments with Cesar, Veronica, Carla, Jesus and the rest of the teams and we keep on mind a very good memory of your last visit. Thank you very much again for your very nice comment, we are all waiting to welcome you again. Best regards, Edouard Renoult Guest Manager Experience Barceló Portinatx

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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