Barceló Ponent Playa Hotel Pool
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Barceló Ponent Playa

CL Cala Ferrera s/n   07669 Cala D´Or, Felanitx , Islas Baleares   España  


Places of Interest

60.4 km Son Sant Joan Airport

50 m Cala Ferrera beach

20 km Vall D'Or Golf Course

35 km Drach caves

Guest reviews.

There is no better expert than a traveller.

Barceló Ponent Playa

4.0/5 Round Indicators
| 3561 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

29% Complete

1041

Very good

38% Complete

1355

Average

20% Complete

736

Poor

8% Complete

290

Very poor

3% Complete

139

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    LambrettaMariner Grimsby. 05/23/2018 Family

    “First holiday with one year old”

    Just returned after 2 week stay. It was our first holiday abroad with our one year old son. It was a very good trip, the weather could have been a bit better but can't blame the hotel for that. The hotel was very clean and in an excellent location. We stayed in room 443 which over looked the beach. It was well furnished, clean, quiet and had lovely views. As we had a one year old, a travel cot was provided which had a proper mattress rather than the usual standard base which helped with his sleeping. Food I thought was of good quality and variety. The drinks were plentiful too. The staff were excellent and I mean everyone we came into contact with such as cleaners, chefs, bar staff, restaurant staff and the entertainment team. They made a real fuss of our son who loved waving at them all and in some cases blowing kisses at them. They were a credit to the hotel. We met some lovely people although over the last two days we saw a number of incidents around the pool area due to excessive drinking from a large group. A Negative for the hotel I would say is the children's playground. It needs updating for sure. 2 swings, a rickety sea saw and a slide that doesn't slide is not good enough and with a little investment would make a big difference. Even with all the positives I think this would put me off returning as a family as I know so many other hotels have a much better facility.
    Round Indicators
    Heather F Exeter, United Kingdom. 05/22/2018 Couples

    “Good hotel shame you have to pay for sunbeds”

    What can I say the hotel was a little dated, but hotel and area was very clean, A/Inc food, some people will always find something to grumble about, but we always found something we could eat yes sometimes could have been hotter, but I wouldn’t want to cook for that many people and the salads were great. We booked sea view it was a great view, but didn’t get much sun rooms overlooking pool got more sun. The entertainment staff were good never bothered you if you just wanted to chill. Whilst all staff were great must give a shout out for he reception team on the ball and very pleasant and happy Now Barcelo I am a Barcelo member and I have stayed at a few Barcelo hotels never have I been asked to pay for a sun bed on hotel property 12 Euro a day for 2 persons on the beach patio Barcelo property we actually went on the beach and didn’t mind paying there as I presume it’s local beach owned, wham I asked guest services why this was I was told because it’s a walkway from another hotel now I realise that was the case, but why should Barcelo guests get penalised I could suggest more than one way to police others from using Barcelo amenities so sorry management that is why I will never go back to Barcelona Ponent Playa I am sorry to say
    Round Indicators
    alisonshill46 Llanelli, United Kingdom. 05/21/2018 Couples

    “May Holiday”

    This our third visit in 18 months and have booked to go back in September, The Hotel is in a Beautiful location. The Staff are hardworking and friendly and made us feel at home. The Animation staff were very friendly and loads of fun excellent for families with children. The housekeeping staff kept our room immaculate, clean towels every day. To all the Staff at the Barceló Ponent Playa be proud of yourselves and thank you for making our Holidays so special.
    Round Indicators
    karlbarton59 Leicestershire, United Kingdom. 05/19/2018 Couples

    “Sea view all the way”

    Sea view rooms are best, you get the morning sun and shade in the afternoon a must for July and August plus the view must be better than the pool/road.pushchairs and wheelchair's OK in the hotel but only steps down to the beach ( about 12 ). Drinks are fine as soft drinks/tea and coffee are self serve and icecreams. Beach bar has self serve snacks burgers/chips/pizza/pasta/salad/cakes all very good. Food in the restaurant is hit and mid but you will find something to eat so not to bad. Staff all friendly and work very hard. So all an all Avery good located hotel. P.S take a travel kettle if you want a cuppa before 7 am.

    PONENTPLAYA, Guest Relations Manager at Barcelo Ponent Playa, responded to this review
     Dear karlbarton, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Ponent Playa hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board. Moreover, w appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Cristina Santos Guest Experience Manager

    Round Indicators
    Monica h northampton. 05/19/2018 Couples

    “Holiday ”

    Just returned from an excellent holiday at this hotel. Location is brilliant - right on the beach. Hotel very clean and staff are extremely helpful and friendly- reception staff, bar staff and restaurant staff and cleaning ladies. Great choice of food in the restaurant. Theme nights are a great idea. Cala D’or is a very pleasant resort and is only about 20 minutes walk to resort centre( I’m a slow walker). There are lots of bars etc very close to the hotel.

    PONENTPLAYA, Guest Relations Manager at Barcelo Ponent Playa, responded to this review
     Dear Monica, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Ponent Playa hotel and are delighted to read that we were able to match your holiday expectations. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Cristina Santos Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 23 2018
    • Grimsby
    • Family

    LambrettaMariner

    “First holiday with one year old”


    Just returned after 2 week stay. It was our first holiday abroad with our one year old son. It was a very good trip, the weather could have been a bit better but can't blame the hotel for that. The hotel was very clean and in an excellent location. We stayed in room 443 which over looked the beach. It was well furnished, clean, quiet and had lovely views. As we had a one year old, a travel cot was provided which had a proper mattress rather than the usual standard base which helped with his sleeping. Food I thought was of good quality and variety. The drinks were plentiful too. The staff were excellent and I mean everyone we came into contact with such as cleaners, chefs, bar staff, restaurant staff and the entertainment team. They made a real fuss of our son who loved waving at them all and in some cases blowing kisses at them. They were a credit to the hotel. We met some lovely people although over the last two days we saw a number of incidents around the pool area due to excessive drinking from a large group. A Negative for the hotel I would say is the children's playground. It needs updating for sure. 2 swings, a rickety sea saw and a slide that doesn't slide is not good enough and with a little investment would make a big difference. Even with all the positives I think this would put me off returning as a family as I know so many other hotels have a much better facility.


    EVALUATION

    Round Indicators

    • may 22 2018
    • Exeter, United Kingdom
    • Couples

    Heather F

    “Good hotel shame you have to pay for sunbeds”


    What can I say the hotel was a little dated, but hotel and area was very clean, A/Inc food, some people will always find something to grumble about, but we always found something we could eat yes sometimes could have been hotter, but I wouldn’t want to cook for that many people and the salads were great. We booked sea view it was a great view, but didn’t get much sun rooms overlooking pool got more sun. The entertainment staff were good never bothered you if you just wanted to chill. Whilst all staff were great must give a shout out for he reception team on the ball and very pleasant and happy Now Barcelo I am a Barcelo member and I have stayed at a few Barcelo hotels never have I been asked to pay for a sun bed on hotel property 12 Euro a day for 2 persons on the beach patio Barcelo property we actually went on the beach and didn’t mind paying there as I presume it’s local beach owned, wham I asked guest services why this was I was told because it’s a walkway from another hotel now I realise that was the case, but why should Barcelo guests get penalised I could suggest more than one way to police others from using Barcelo amenities so sorry management that is why I will never go back to Barcelona Ponent Playa I am sorry to say


    EVALUATION

    Round Indicators

    • may 21 2018
    • Llanelli, United Kingdom
    • Couples

    alisonshill46

    “May Holiday”


    This our third visit in 18 months and have booked to go back in September, The Hotel is in a Beautiful location. The Staff are hardworking and friendly and made us feel at home. The Animation staff were very friendly and loads of fun excellent for families with children. The housekeeping staff kept our room immaculate, clean towels every day. To all the Staff at the Barceló Ponent Playa be proud of yourselves and thank you for making our Holidays so special.


    EVALUATION

    Round Indicators

    • may 19 2018
    • Leicestershire, United Kingdom
    • Couples

    karlbarton59

    “Sea view all the way”


    Sea view rooms are best, you get the morning sun and shade in the afternoon a must for July and August plus the view must be better than the pool/road.pushchairs and wheelchair's OK in the hotel but only steps down to the beach ( about 12 ). Drinks are fine as soft drinks/tea and coffee are self serve and icecreams. Beach bar has self serve snacks burgers/chips/pizza/pasta/salad/cakes all very good. Food in the restaurant is hit and mid but you will find something to eat so not to bad. Staff all friendly and work very hard. So all an all Avery good located hotel. P.S take a travel kettle if you want a cuppa before 7 am.


    PONENTPLAYA, Guest Relations Manager at Barcelo Ponent Playa, responded to this review
    Dear karlbarton, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Ponent Playa hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board. Moreover, w appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Cristina Santos Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 19 2018
    • northampton
    • Couples

    Monica h

    “Holiday ”


    Just returned from an excellent holiday at this hotel. Location is brilliant - right on the beach. Hotel very clean and staff are extremely helpful and friendly- reception staff, bar staff and restaurant staff and cleaning ladies. Great choice of food in the restaurant. Theme nights are a great idea. Cala D’or is a very pleasant resort and is only about 20 minutes walk to resort centre( I’m a slow walker). There are lots of bars etc very close to the hotel.


    PONENTPLAYA, Guest Relations Manager at Barcelo Ponent Playa, responded to this review
    Dear Monica, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Ponent Playa hotel and are delighted to read that we were able to match your holiday expectations. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Cristina Santos Guest Experience Manager