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Barceló Hotel Surroundings  Castillo Club Premium
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Map and location

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

250 m El Castillo beach

192 m Buenaventura Castle

3 km Salinas de Antigua Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 1249 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

68% Complete

853

Very good

21% Complete

274

Average

6% Complete

81

Poor

1% Complete

23

Very poor

1% Complete

18

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    Round Indicators
    dundeetravellermrshc Dundee, United Kingdom. 10/23/2019

    “Another Great Holiday”

    Returned home after our 3rd visit this year. Welcomed by Marta at R L reception and taken over to Block 4 to our suite. Welcome gifts of Aloe Vera, a Barcelo backpack a hat, a bottle of wine and a tray of ham all a luvly touch as a Unique member. We visited El Ancla restaurant for our breakfast and dinners, great friendly staff, we met Anne on our first visit for breakfast, and for the rest of our holiday, she greeted us as family, she was very attentive and professional, and is an asset to El Ancla, always smiling and chatty to all the diners. As we were celebrating our wedding Anniversary I asked Jessica (who was on duty in the restaurant) to put a banner and balloons on our table. We arrived for breakfast to a luvly table with flowers etc added. Also for dinner we had a luvly meal. The rest of the serving staff (the laydees) were all friendly and accommodating, chefs did very well, poached eggs /omelettes, steaks, chicken all cooked to your liking. The Sports Bar, where we met up again with Fabio, Carlos, Abel and the other servers. Friendly welcome every visit, we enjoyed Cava, beers gin, and food, and enjoyed the views and people watching. La Perlita was our favourite place, right by the beach and walkway. Fabulous location. We enjoyed pizzas, sandwiches and beers for brunch, instead of the restaurant. Barman Jose Marie welcomed us back, and during our stay was very attentive. chatty and professional, the other staff were also friendly and welcoming. El Faro was also visited, again friendly welcome from the young lady server, we enjoyed Cava and beers, it's a great location to watch the diving boats, fishing boat Obycat boat , glass bottom boat, wind surfers and jet skiers, go past. The Royal Level laydees, Laura's x 2 and Marta, were again friendly and welcoming when we met up with them again, we enjoyed a bottle of Cava and chocolate strawberries on our Anniversary from management. They cant do enough for you, and make you feel special as a guest. Housekeeper Christine was again, very professional and hard working, our suite was cleaned to a very high standard daily, as did the other housekeeping staff in her absence. Dunas Pool Bar. Looked after here by Roman and Jessica during our stay. Both very chatty friendly, professional and helpful. Was a pleasure being looked after by them. The gardener also did a great job, keeping the garden areas neat and tidy, he spent a lot of time in the Royal Level area making it look luvly. All staff in general, always smiled and greeted you in the passing. Looking forward to our next visit in January :) :)
    Round Indicators
    mornab2019 Airdrie, United Kingdom. 10/21/2019 Family

    “Fantastic ”

    Staff amazing, rooms spotlessly clean, plenty of room at the pool, food in the restaurant delicious & plenty of choice, hot tub, spa everything you need for a holiday. If your looking for a luxury holiday this is the place to go. I cannot find a fault with this amazing place. Had a fabulous holiday. Thank you all for making it that
    Round Indicators
    Lee T Norwich, United Kingdom. 10/20/2019 Family

    “Excellent”

    Excellent service and food and bar service options could not fault. Royal level is a great choice if you can afford it, close to the beach and amenities wish it was a bit cheaper so we could go more often. would recommend to family and friends.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear guest, Thank you very much for your kind comment sharing your experience on Tripadvisor about your stay at Barceló Castillo Royal Level. We are happy to read that you have enjoyed these days on the island of Fuerteventura and that we have met your expectations. We would love to welcome you again, so we recommend you to stay tuned for promotions and discounts offered by Barcelo.com to stay at Royal Level again. We will be happy to see you again. Thank you again for choosing us when you visit the island and thank you for your time invested in this opinion. Best regards, Laura Hernández Galindo Royal Level Service Manager

    Round Indicators
    carolineHighwycombe highwycombe. 10/18/2019 Solo travel

    “First time and wont be the last.”

    Stayed for a week from 5th to 12th october. Room was more than adequate for me on my own. I liked the little extras...very thoughtful. The restaurant got to realise i was on my own and were no less attentive than if id been with others. Food was of a very good standard, snd i particularly enjoyed the rose wine in the evening.. The pool staff were also good. No judgement as to why your alone. Thankyou. Everyone went above what some english hotels staff attain to.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Caroline, we would like to thank you for leaving us your feedback with regards to your latest stay with us, it is hear warming knowing you enjoyed your holiday. We always do our very best to offer a genuine, friendly and professional service throughout all departments and we are really glad this had come across and helped in making you feel comfortable and relaxed at all times! Families, couples and solo-travellers, our Hotel offers a wide range of options for everyone and we are delighted your journey has been smooth and memorable. Please rest assured all your kind words will be shared with our colleagues at Royal Level as we are sure they will mean a lot to each of them. We all very much look forward to your next stay and once again thank you for this lovely comment. With kindest regards, Laura Sacchi Royal Level Service Manager

    Round Indicators
    Rikitiki123 Nottingham, United Kingdom. 10/14/2019 Friends getaway

    “Great stay very relaxing”

    Had a Great stay, Fantastic fresh food , well cooked , great room and wonderful service . Resort town itself was ok , probably not lovely enough for the youngsters but good level of entertainment and really enjoyed a drag act in Pieros in town. Great singer. Hired mopeds and toured the island which was great and felt safe and drivers respectful of passing distances . Lovely people working at the resort

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, Thank you for taking the time to share your latest experience with us, we are ever so delighted to know you had a memorable time. We are happy you appreciated our restaurants and facilities and that you found Caleta de Fuste full of entertainment! We are particularly glad that our commitment to offer a familiar and professional customer service all around came across and would like to thank you for pointing it out, as it is source of great motivation for all of us! We all very much hope to be seeing you soon for another unforgettable holiday! With Kind Regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • october 23 2019
    • Dundee, United Kingdom

    dundeetravellermrshc

    “Another Great Holiday”


    Returned home after our 3rd visit this year. Welcomed by Marta at R L reception and taken over to Block 4 to our suite. Welcome gifts of Aloe Vera, a Barcelo backpack a hat, a bottle of wine and a tray of ham all a luvly touch as a Unique member. We visited El Ancla restaurant for our breakfast and dinners, great friendly staff, we met Anne on our first visit for breakfast, and for the rest of our holiday, she greeted us as family, she was very attentive and professional, and is an asset to El Ancla, always smiling and chatty to all the diners. As we were celebrating our wedding Anniversary I asked Jessica (who was on duty in the restaurant) to put a banner and balloons on our table. We arrived for breakfast to a luvly table with flowers etc added. Also for dinner we had a luvly meal. The rest of the serving staff (the laydees) were all friendly and accommodating, chefs did very well, poached eggs /omelettes, steaks, chicken all cooked to your liking. The Sports Bar, where we met up again with Fabio, Carlos, Abel and the other servers. Friendly welcome every visit, we enjoyed Cava, beers gin, and food, and enjoyed the views and people watching. La Perlita was our favourite place, right by the beach and walkway. Fabulous location. We enjoyed pizzas, sandwiches and beers for brunch, instead of the restaurant. Barman Jose Marie welcomed us back, and during our stay was very attentive. chatty and professional, the other staff were also friendly and welcoming. El Faro was also visited, again friendly welcome from the young lady server, we enjoyed Cava and beers, it's a great location to watch the diving boats, fishing boat Obycat boat , glass bottom boat, wind surfers and jet skiers, go past. The Royal Level laydees, Laura's x 2 and Marta, were again friendly and welcoming when we met up with them again, we enjoyed a bottle of Cava and chocolate strawberries on our Anniversary from management. They cant do enough for you, and make you feel special as a guest. Housekeeper Christine was again, very professional and hard working, our suite was cleaned to a very high standard daily, as did the other housekeeping staff in her absence. Dunas Pool Bar. Looked after here by Roman and Jessica during our stay. Both very chatty friendly, professional and helpful. Was a pleasure being looked after by them. The gardener also did a great job, keeping the garden areas neat and tidy, he spent a lot of time in the Royal Level area making it look luvly. All staff in general, always smiled and greeted you in the passing. Looking forward to our next visit in January :) :)


    EVALUATION

    Round Indicators

    • october 21 2019
    • Airdrie, United Kingdom
    • Family

    mornab2019

    “Fantastic ”


    Staff amazing, rooms spotlessly clean, plenty of room at the pool, food in the restaurant delicious & plenty of choice, hot tub, spa everything you need for a holiday. If your looking for a luxury holiday this is the place to go. I cannot find a fault with this amazing place. Had a fabulous holiday. Thank you all for making it that


    EVALUATION

    Round Indicators

    • october 20 2019
    • Norwich, United Kingdom
    • Family

    Lee T

    “Excellent”


    Excellent service and food and bar service options could not fault. Royal level is a great choice if you can afford it, close to the beach and amenities wish it was a bit cheaper so we could go more often. would recommend to family and friends.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear guest, Thank you very much for your kind comment sharing your experience on Tripadvisor about your stay at Barceló Castillo Royal Level. We are happy to read that you have enjoyed these days on the island of Fuerteventura and that we have met your expectations. We would love to welcome you again, so we recommend you to stay tuned for promotions and discounts offered by Barcelo.com to stay at Royal Level again. We will be happy to see you again. Thank you again for choosing us when you visit the island and thank you for your time invested in this opinion. Best regards, Laura Hernández Galindo Royal Level Service Manager

    EVALUATION

    Round Indicators

    • october 18 2019
    • highwycombe
    • Solo travel

    carolineHighwycombe

    “First time and wont be the last.”


    Stayed for a week from 5th to 12th october. Room was more than adequate for me on my own. I liked the little extras...very thoughtful. The restaurant got to realise i was on my own and were no less attentive than if id been with others. Food was of a very good standard, snd i particularly enjoyed the rose wine in the evening.. The pool staff were also good. No judgement as to why your alone. Thankyou. Everyone went above what some english hotels staff attain to.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Caroline, we would like to thank you for leaving us your feedback with regards to your latest stay with us, it is hear warming knowing you enjoyed your holiday. We always do our very best to offer a genuine, friendly and professional service throughout all departments and we are really glad this had come across and helped in making you feel comfortable and relaxed at all times! Families, couples and solo-travellers, our Hotel offers a wide range of options for everyone and we are delighted your journey has been smooth and memorable. Please rest assured all your kind words will be shared with our colleagues at Royal Level as we are sure they will mean a lot to each of them. We all very much look forward to your next stay and once again thank you for this lovely comment. With kindest regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • october 14 2019
    • Nottingham, United Kingdom
    • Friends getaway

    Rikitiki123

    “Great stay very relaxing”


    Had a Great stay, Fantastic fresh food , well cooked , great room and wonderful service . Resort town itself was ok , probably not lovely enough for the youngsters but good level of entertainment and really enjoyed a drag act in Pieros in town. Great singer. Hired mopeds and toured the island which was great and felt safe and drivers respectful of passing distances . Lovely people working at the resort


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, Thank you for taking the time to share your latest experience with us, we are ever so delighted to know you had a memorable time. We are happy you appreciated our restaurants and facilities and that you found Caleta de Fuste full of entertainment! We are particularly glad that our commitment to offer a familiar and professional customer service all around came across and would like to thank you for pointing it out, as it is source of great motivation for all of us! We all very much hope to be seeing you soon for another unforgettable holiday! With Kind Regards, Laura Sacchi Royal Level Service Manager

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