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Barceló Hotel Surroundings  Castillo Club Premium
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Map and location

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

250 m El Castillo beach

192 m Buenaventura Castle

3 km Salinas de Antigua Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 1199 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

67% Complete

811

Very good

22% Complete

268

Average

6% Complete

81

Poor

1% Complete

22

Very poor

1% Complete

17

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    Round Indicators
    Helen S Leicestershire, United Kingdom. 07/19/2019 Couples

    “Excellent from start to finish”

    We were treated like royalty from the minute we got to the hotel,we were taken to a private office to check in and everything was explained to us and any questions answered.our suite was very roomy and clean and complimentary cava,nibbles,biscuits and olives were waiting for us as well as a mini bar which was free for the first time(if refilled and used you were then charged). Private pool for Royal clients only where towels were available and pool bar,waiter came round with snacks through the day.All the bars/cafes in the marina and pizza bar near the beach were included and food choices were brilliant,the pizzas,calamari and burgers(especially the wagu burger)at the sports bar were amazing and the strawberry daiquiris were to die for,all drinks were brand names too.royal level buffet restaurant served an excellent breakfast and dinner although we ate at the a la carte a couple of times which was the only restaurant that charged but Royal clients got a 15% discount,fillet steak was great.Entertainment at night was good.All the staff were so helpful and friendly too,will definitely be back soon.
    Round Indicators
    Oliver W Saint Albans, England, United Kingdom. 07/14/2019 Couples

    “Royal level worth every penny!”

    Right from our arrival we were treated like VIPs, Royal Level guests have their own private reception within the main hotel. We were greeted by a friendly member of the Royal Level team who allowed us to check-in 2 hours earlier than the hotel would usually allow. We were immediately given our All Inclusive wristbands and given a full overview of the hotel and its amenities, we were also told about all the various restaurants and bars we could use our wristbands in. TIP - A hotel safe in your room is 7euros which you get back upon departure. This also guarantees an insurance payout from the hotel incase anything should happen. Our hotel room was clean, spacious and although we didn't pay for a sea-view room, we were lucky enough to be staying in a room that overlooked the private pool/bar area and onto the sea. Our room also had a complimentary minibar stocked with beers and soft drinks and we also received a free bottle of bubbly, olives and biscuits upon arrival which was quite the welcome indeed! The hotel provide a WhatsApp mobile number where you can contact staff around the clock via Whatsapp with any issues/requirements. This proved very useful when we contacted them about our bedroom which had 2 single beds pushed together to form a large bed. Unfortunately the beds easily slipped apart at night and so I asked the hotel to look at this and the very same day they sent maintenance to secure the beds together and also provide king sized sheets/duvets. Royal Level also gives you an exclusive gym, outside heated pool and poolside bar. At no point was this particularly busy and sunbeds are guaranteed along with fresh towels each day. The poolside bartender also brings around toasties/fruit sticks during the day to guests. All inclusive allows you to drink as much as you like and branded beers/spirits are all included too which is a bonus! The Barcelo resort is massive and spans most of the seafront area. There are plenty of bars/restaurants to eat at and the freshly made pizzas are well-worth trying! All menus show clear allergen information which is particularly useful for my partner. We ate breakfast each morning at at El Ancla which is a rooftop restaurant with indoor and outside eating spaces. It was the perfect setting to eat both breakfast and dinner each day overlooking the sea. The staff at El Ancla are very friendly and welcoming. Each evening the buffet meal choices change for different cuisines from around the world. The hotel entertainment was a little hit and miss but we did enjoy a really great 'Love Boat' party evening hosted at the El Faro lounge bar which is next to the lighthouse and has a beautiful sea view. Royal Level guests were also treated to a private cheese and wine tasting evening which takes place every other Thursday, a Gin tasting evening then fills the other Thursday. Our room was cleaned each day with fresh towels and toiletries provided by the kind staff. Nothing was too much trouble for anyone working at the hotel. This is quite possibly the best hotel I've stayed away at and the extra money for Royal Level is worth it 100 times over. I will be back!! Thank you to all the lovely staff at Barcello Fuerteventura.
    Round Indicators
    royallevel Ipswich, United Kingdom. 07/12/2019 Family

    “Barceló Royal Level”

    Book Royal Level it’s worth the extra money. Ask for rooms in the 4000 block, it has its own pool no fighting for sun beds and a small bar by the pool. The barman also comes around with sandwiches in the morning and fruit kebabs in the afternoon.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, first of all thank you for taking the time to share these kind words, we are amazed you fully enjoyed your holidays with us! We appreciate your preference for this section, all sections of the resort have their special touch and we are glad you enjoyed yours. We will surely share your feedback with our colleagues at the pool bar as we know it will mean a lot to him. We all very much look forward to welcoming you back! Kind Regards, Laura Sacchi Royal Level Service Manager

    Round Indicators
    Kehoe P Sligo, Ireland. 07/10/2019 Family

    “Another great holiday”

    Has to be the best place to stay in Caleta de Fuste. Everything from the rooms to the staff are excellent. The food in El Ancla is brilliant and the staff are very attentive. It's the little touches that make it such a special place.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Ms Kehoe, we are all very glad to read you have had a fantastic holidays at Barceló Castillo Royal Level and that you made the most of all our services and facilities! Moreover it is great reading you found our special touches to make us more special, we will certainly share these lovely review with all our colleagues. The entire team thanks you and looks forward to your next visit. Kind Regards, Laura Sacchi Royal Level Service Manager

    Round Indicators
    Duffyze Glasgow, United Kingdom. 07/09/2019 Family

    “WOW 😮 ”

    Fantastic hotel - def make guests feel Royal 👑. Check in seamless .. room ready in time - upgraded to a beautiful room with hot tub .. beds amazing never slept so well ever . Buffet restaurant el ancla outstanding - food and service top class . Pool so well maintained ( block 4 ) ... def recommend this block sea views whilst sunbathing to die for . Service fab . Lastly thalasso spa - no words 😶 super relaxing - still enjoying hol at moment and plan to return here - pool ... plunge pools and spa are an experience not to be missed . Already planning our return trip 💕

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, thank you ever so much for taking the time to share your latest experience both with us and our readers. Whenever our guests get a "wow" effect it is for the the most rewarding moment ever, knowing we managed to provide a truly Royal experience! We are happy to read you enjoyed your Suite and relaxed properly and that this along with our culinary offer and genuine customer service has created such a great vacation. A memorable stay like this has to be repeated and as you are already planning your return we all very much look forward to welcoming you back! Kindest regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • july 19 2019
    • Leicestershire, United Kingdom
    • Couples

    Helen S

    “Excellent from start to finish”


    We were treated like royalty from the minute we got to the hotel,we were taken to a private office to check in and everything was explained to us and any questions answered.our suite was very roomy and clean and complimentary cava,nibbles,biscuits and olives were waiting for us as well as a mini bar which was free for the first time(if refilled and used you were then charged). Private pool for Royal clients only where towels were available and pool bar,waiter came round with snacks through the day.All the bars/cafes in the marina and pizza bar near the beach were included and food choices were brilliant,the pizzas,calamari and burgers(especially the wagu burger)at the sports bar were amazing and the strawberry daiquiris were to die for,all drinks were brand names too.royal level buffet restaurant served an excellent breakfast and dinner although we ate at the a la carte a couple of times which was the only restaurant that charged but Royal clients got a 15% discount,fillet steak was great.Entertainment at night was good.All the staff were so helpful and friendly too,will definitely be back soon.


    EVALUATION

    Round Indicators

    • july 14 2019
    • Saint Albans, England, United Kingdom
    • Couples

    Oliver W

    “Royal level worth every penny!”


    Right from our arrival we were treated like VIPs, Royal Level guests have their own private reception within the main hotel. We were greeted by a friendly member of the Royal Level team who allowed us to check-in 2 hours earlier than the hotel would usually allow. We were immediately given our All Inclusive wristbands and given a full overview of the hotel and its amenities, we were also told about all the various restaurants and bars we could use our wristbands in. TIP - A hotel safe in your room is 7euros which you get back upon departure. This also guarantees an insurance payout from the hotel incase anything should happen. Our hotel room was clean, spacious and although we didn't pay for a sea-view room, we were lucky enough to be staying in a room that overlooked the private pool/bar area and onto the sea. Our room also had a complimentary minibar stocked with beers and soft drinks and we also received a free bottle of bubbly, olives and biscuits upon arrival which was quite the welcome indeed! The hotel provide a WhatsApp mobile number where you can contact staff around the clock via Whatsapp with any issues/requirements. This proved very useful when we contacted them about our bedroom which had 2 single beds pushed together to form a large bed. Unfortunately the beds easily slipped apart at night and so I asked the hotel to look at this and the very same day they sent maintenance to secure the beds together and also provide king sized sheets/duvets. Royal Level also gives you an exclusive gym, outside heated pool and poolside bar. At no point was this particularly busy and sunbeds are guaranteed along with fresh towels each day. The poolside bartender also brings around toasties/fruit sticks during the day to guests. All inclusive allows you to drink as much as you like and branded beers/spirits are all included too which is a bonus! The Barcelo resort is massive and spans most of the seafront area. There are plenty of bars/restaurants to eat at and the freshly made pizzas are well-worth trying! All menus show clear allergen information which is particularly useful for my partner. We ate breakfast each morning at at El Ancla which is a rooftop restaurant with indoor and outside eating spaces. It was the perfect setting to eat both breakfast and dinner each day overlooking the sea. The staff at El Ancla are very friendly and welcoming. Each evening the buffet meal choices change for different cuisines from around the world. The hotel entertainment was a little hit and miss but we did enjoy a really great 'Love Boat' party evening hosted at the El Faro lounge bar which is next to the lighthouse and has a beautiful sea view. Royal Level guests were also treated to a private cheese and wine tasting evening which takes place every other Thursday, a Gin tasting evening then fills the other Thursday. Our room was cleaned each day with fresh towels and toiletries provided by the kind staff. Nothing was too much trouble for anyone working at the hotel. This is quite possibly the best hotel I've stayed away at and the extra money for Royal Level is worth it 100 times over. I will be back!! Thank you to all the lovely staff at Barcello Fuerteventura.


    EVALUATION

    Round Indicators

    • july 12 2019
    • Ipswich, United Kingdom
    • Family

    royallevel

    “Barceló Royal Level”


    Book Royal Level it’s worth the extra money. Ask for rooms in the 4000 block, it has its own pool no fighting for sun beds and a small bar by the pool. The barman also comes around with sandwiches in the morning and fruit kebabs in the afternoon.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, first of all thank you for taking the time to share these kind words, we are amazed you fully enjoyed your holidays with us! We appreciate your preference for this section, all sections of the resort have their special touch and we are glad you enjoyed yours. We will surely share your feedback with our colleagues at the pool bar as we know it will mean a lot to him. We all very much look forward to welcoming you back! Kind Regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • july 10 2019
    • Sligo, Ireland
    • Family

    Kehoe P

    “Another great holiday”


    Has to be the best place to stay in Caleta de Fuste. Everything from the rooms to the staff are excellent. The food in El Ancla is brilliant and the staff are very attentive. It's the little touches that make it such a special place.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Ms Kehoe, we are all very glad to read you have had a fantastic holidays at Barceló Castillo Royal Level and that you made the most of all our services and facilities! Moreover it is great reading you found our special touches to make us more special, we will certainly share these lovely review with all our colleagues. The entire team thanks you and looks forward to your next visit. Kind Regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • july 9 2019
    • Glasgow, United Kingdom
    • Family

    Duffyze

    “WOW 😮 ”


    Fantastic hotel - def make guests feel Royal 👑. Check in seamless .. room ready in time - upgraded to a beautiful room with hot tub .. beds amazing never slept so well ever . Buffet restaurant el ancla outstanding - food and service top class . Pool so well maintained ( block 4 ) ... def recommend this block sea views whilst sunbathing to die for . Service fab . Lastly thalasso spa - no words 😶 super relaxing - still enjoying hol at moment and plan to return here - pool ... plunge pools and spa are an experience not to be missed . Already planning our return trip 💕


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, thank you ever so much for taking the time to share your latest experience both with us and our readers. Whenever our guests get a "wow" effect it is for the the most rewarding moment ever, knowing we managed to provide a truly Royal experience! We are happy to read you enjoyed your Suite and relaxed properly and that this along with our culinary offer and genuine customer service has created such a great vacation. A memorable stay like this has to be repeated and as you are already planning your return we all very much look forward to welcoming you back! Kindest regards, Laura Sacchi Royal Level Service Manager

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