Barceló Hotel Surroundings  Castillo Club Premium
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Barceló Castillo Royal Level

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

250 m El Castillo beach

192 m Buenaventura Castle

3 km Salinas de Antigua Golf Course

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 935 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

64% Complete

605

Very good

24% Complete

230

Average

7% Complete

71

Poor

2% Complete

19

Very poor

1% Complete

10

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    Round Indicators
    Mini_MO0 Stirling, United Kingdom. 06/20/2018 Couples

    “Can’t wait to return”

    We can’t stop coming back to this hotel and even booked our flights to return in sept while we were still there! Our visit in May was the 3rd stay at the Royal Level except on this occasion we upgraded to a hot tub room in case the weather wasn’t great. It was certainly worth the extra money as not only could you sit outside for longer when the sun disappeared but it also gave you more outdoor space including your own private loungers and table & chairs. Check in was excellent and this was the first time we met Laura who kept in touch throughout our stay. She greeted us very warmly, provided refreshments and arranged for our luggage to be dropped off in the room. Prior to arrival I had requested a room in block 4000 as it allowed us access to the pool bar, have a swim and go to the gym without leaving the private complex.The room inside was very clean with welcome drinks & chocolates in the fridge. These rooms are like a studio that consist of a large open plan space. Your kitchen / dining area is at one end, bed/lounge area at the other end with a separate toilet cubical & shower cubical half way through. On this holiday we decided to go half board as we like to eat out a few times through our stay. The food in the restaurant was plentiful and there was always a good selection. If I was ordering eggs for breakfast or fresh meat to be cooked, I would order this first and then fill my plate with the other items I was having. This would prevent food from going cold on your plate and queuing longer than needed if it was busy. We didn’t use the hob in our room but there was plenty of utensils, plates and pans to enable us to. We also had a toaster & kettle and a tea towel was provided. I was very excited to see that the gym was finally open in block 4000 which I used everyday. Clean towels and water were provided and there was plenty of equipment to enable you to have a decent work out. I have to say this was the best holiday we’ve had and really can’t wait to return. The staff are the essence of this hotel and Laura, Jaun, Carlos, Eva, our cleaner Christine, and many others are some of thier best employees. They greeted us like old friends and made our stay so much more pleasurable. I would highly recommend this hotel and if you have the opportunity to book directly with Barcelo, it’s worth doing for all of the benefits you gain and worked out cheaper for us.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, I am really happy to know you had a nice stay with us! It is our main goal make the stay an experience for the guest and make the guest feel like home! We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. All of the Royal Level Staff always try to make our clients feel good during their stay and we have everything that is in our hands for it. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you for the wonderful description of your room, we are glad you enjoyed it. Housekeeper department strive daily to made up the room always perfect for guest! So thank you very much for assessing the work. Thank you again for this heartwarming review of your stay with us, we are looking forward to having you back! Best regards, Laura Hernández Galindo Royal Level Service Manager

    Round Indicators
    MrsCoriander 06/16/2018 Couples

    “June getaway”

    We had a very enjoyable stay at the Royal level. We were very impressed with the location, everything was close to hand. There was a good choice of venues for evening drinks. We particularly enjoyed a trip to El Faro, which had excellent views. We selected this location as we had family staying at the resort. So we found the location suitable for our needs. Overall a very enjoyable break! And good weather of course.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, Thank you for choosing us for your stay in Fuerteventura! We are really happy to hear you had had a nice stay at the Barceló Royal Level. We are glad you felt comfortable during your stay, if there is something good about the location of the hotel, is our clients are close to all the facilities. We also like to hear that you enjoy our Lounge Bar El Faro, I agree with you it is a fantastic place and watch the sunset with a drink at el Faro is wonderful! We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Laura Hernández Galindo Royal Level Service Manager

    Round Indicators
    Imogen H Uckfield, United Kingdom. 06/12/2018 Couples

    “Great hotel when staying at the Royal level”

    Lovely hotel, great service from Laura at the Royal level. Restaurant staff were the only let down as they never seemed to be there to cook the freshly cooked meat or eggs etc. Always had to wait a good few minutes for them to appear. Rooms were great. Very clean. Overall staff very friendly. Would recommend the all inclusive at Royal level at this hotel

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, Thank you for making our resort your choice on this occasion and for your recommendation and for your feedback, it keeps us motivated to encounter the compliance of our demanding quality standards. We lament hearing that you had to wait for the cooking stand, however as the food is prepared on the spot, depending on our guests' desires, it may take a few minutes for the Chef to serve you and we regret your disappointment on this aspect of our services. On the other hand, we are thrilled you enjoyed the room we accommodated you in and that you found it to be clean and comfortable at all times. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered, I personally thank you for your kind words and will not fail to pass your comments to those team members that contributed to create a memorable stay. We sincerely hope to have the chance to welcoming you back in the near future and once again thank you for taking the time to share your experience. Kind regards, Laura Sacchi Royal Level Service Manager

    Round Indicators
    savannahloney York, United Kingdom. 06/12/2018 Couples

    “Barceló Castillo Beach resort”

    We were given a free upgrade to the royal level, and it was incredible! Perfect apartment with two bedrooms, a kitchen, a balcony, living room, dining table and a bathroom. Private pool in the royal level and a pool bar with the loveliest bartender with the best personality! Would definitely come back.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, Thank you for your kind words here on TripAdvisor. It brings us great pleasure to read you enjoyed your experience at our hotel. We are extremely pleased to read your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are also delighted you could enjoy our exclusive facilities such as pool and pool bar, and will definitely share your lovely comment with our colleague who we are sure will be very pleased. We sincerely hope to have the opportunity to welcoming you back in the future, and once again thank you for sharing your memorable experience with us. Kind Regards, Laura Sacchi Royal Level Service Manager

    Round Indicators
    Kehoe P Sligo, Ireland. 06/12/2018 Family

    “Barcelo Royal Level”

    An exceptional hotel. The staff are great and nothing is any trouble for them. Special shout out to Laura who is an absolute delight to deal with and Juan and Carlos too. The rooms are great and spacious and spotless. Beds are very comfortable. The food in the restaurant allocated to Royal Level was also great.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Ms Kehoe, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalised service and we lay high value on our personnel being guest orientated and welcoming at all times; thank you ever so much for your kind words, we will certainly relay your praising comments to all of them, especially Juan and Carlos, we are sure they will be pleased to know their efforts have been appreciated. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much, as well as the Restaurant El Ancla, which offers exclusivity and a great variety of food, it is great knowing you enjoyed it throughout your vacation. Once more we thank you for choosing our hotel for your holiday and for your lovely review, we very much look forward to having the opportunity to serve you again in the future. Kind Regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • june 20 2018
    • Stirling, United Kingdom
    • Couples

    Mini_MO0

    “Can’t wait to return”


    We can’t stop coming back to this hotel and even booked our flights to return in sept while we were still there! Our visit in May was the 3rd stay at the Royal Level except on this occasion we upgraded to a hot tub room in case the weather wasn’t great. It was certainly worth the extra money as not only could you sit outside for longer when the sun disappeared but it also gave you more outdoor space including your own private loungers and table & chairs. Check in was excellent and this was the first time we met Laura who kept in touch throughout our stay. She greeted us very warmly, provided refreshments and arranged for our luggage to be dropped off in the room. Prior to arrival I had requested a room in block 4000 as it allowed us access to the pool bar, have a swim and go to the gym without leaving the private complex.The room inside was very clean with welcome drinks & chocolates in the fridge. These rooms are like a studio that consist of a large open plan space. Your kitchen / dining area is at one end, bed/lounge area at the other end with a separate toilet cubical & shower cubical half way through. On this holiday we decided to go half board as we like to eat out a few times through our stay. The food in the restaurant was plentiful and there was always a good selection. If I was ordering eggs for breakfast or fresh meat to be cooked, I would order this first and then fill my plate with the other items I was having. This would prevent food from going cold on your plate and queuing longer than needed if it was busy. We didn’t use the hob in our room but there was plenty of utensils, plates and pans to enable us to. We also had a toaster & kettle and a tea towel was provided. I was very excited to see that the gym was finally open in block 4000 which I used everyday. Clean towels and water were provided and there was plenty of equipment to enable you to have a decent work out. I have to say this was the best holiday we’ve had and really can’t wait to return. The staff are the essence of this hotel and Laura, Jaun, Carlos, Eva, our cleaner Christine, and many others are some of thier best employees. They greeted us like old friends and made our stay so much more pleasurable. I would highly recommend this hotel and if you have the opportunity to book directly with Barcelo, it’s worth doing for all of the benefits you gain and worked out cheaper for us.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, I am really happy to know you had a nice stay with us! It is our main goal make the stay an experience for the guest and make the guest feel like home! We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. All of the Royal Level Staff always try to make our clients feel good during their stay and we have everything that is in our hands for it. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you for the wonderful description of your room, we are glad you enjoyed it. Housekeeper department strive daily to made up the room always perfect for guest! So thank you very much for assessing the work. Thank you again for this heartwarming review of your stay with us, we are looking forward to having you back! Best regards, Laura Hernández Galindo Royal Level Service Manager

    EVALUATION

    Round Indicators

    • june 16 2018
    • Couples

    MrsCoriander

    “June getaway”


    We had a very enjoyable stay at the Royal level. We were very impressed with the location, everything was close to hand. There was a good choice of venues for evening drinks. We particularly enjoyed a trip to El Faro, which had excellent views. We selected this location as we had family staying at the resort. So we found the location suitable for our needs. Overall a very enjoyable break! And good weather of course.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, Thank you for choosing us for your stay in Fuerteventura! We are really happy to hear you had had a nice stay at the Barceló Royal Level. We are glad you felt comfortable during your stay, if there is something good about the location of the hotel, is our clients are close to all the facilities. We also like to hear that you enjoy our Lounge Bar El Faro, I agree with you it is a fantastic place and watch the sunset with a drink at el Faro is wonderful! We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Laura Hernández Galindo Royal Level Service Manager

    EVALUATION

    Round Indicators

    • june 12 2018
    • Uckfield, United Kingdom
    • Couples

    Imogen H

    “Great hotel when staying at the Royal level”


    Lovely hotel, great service from Laura at the Royal level. Restaurant staff were the only let down as they never seemed to be there to cook the freshly cooked meat or eggs etc. Always had to wait a good few minutes for them to appear. Rooms were great. Very clean. Overall staff very friendly. Would recommend the all inclusive at Royal level at this hotel


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, Thank you for making our resort your choice on this occasion and for your recommendation and for your feedback, it keeps us motivated to encounter the compliance of our demanding quality standards. We lament hearing that you had to wait for the cooking stand, however as the food is prepared on the spot, depending on our guests' desires, it may take a few minutes for the Chef to serve you and we regret your disappointment on this aspect of our services. On the other hand, we are thrilled you enjoyed the room we accommodated you in and that you found it to be clean and comfortable at all times. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered, I personally thank you for your kind words and will not fail to pass your comments to those team members that contributed to create a memorable stay. We sincerely hope to have the chance to welcoming you back in the near future and once again thank you for taking the time to share your experience. Kind regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • june 12 2018
    • York, United Kingdom
    • Couples

    savannahloney

    “Barceló Castillo Beach resort”


    We were given a free upgrade to the royal level, and it was incredible! Perfect apartment with two bedrooms, a kitchen, a balcony, living room, dining table and a bathroom. Private pool in the royal level and a pool bar with the loveliest bartender with the best personality! Would definitely come back.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, Thank you for your kind words here on TripAdvisor. It brings us great pleasure to read you enjoyed your experience at our hotel. We are extremely pleased to read your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are also delighted you could enjoy our exclusive facilities such as pool and pool bar, and will definitely share your lovely comment with our colleague who we are sure will be very pleased. We sincerely hope to have the opportunity to welcoming you back in the future, and once again thank you for sharing your memorable experience with us. Kind Regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • june 12 2018
    • Sligo, Ireland
    • Family

    Kehoe P

    “Barcelo Royal Level”


    An exceptional hotel. The staff are great and nothing is any trouble for them. Special shout out to Laura who is an absolute delight to deal with and Juan and Carlos too. The rooms are great and spacious and spotless. Beds are very comfortable. The food in the restaurant allocated to Royal Level was also great.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Ms Kehoe, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalised service and we lay high value on our personnel being guest orientated and welcoming at all times; thank you ever so much for your kind words, we will certainly relay your praising comments to all of them, especially Juan and Carlos, we are sure they will be pleased to know their efforts have been appreciated. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much, as well as the Restaurant El Ancla, which offers exclusivity and a great variety of food, it is great knowing you enjoyed it throughout your vacation. Once more we thank you for choosing our hotel for your holiday and for your lovely review, we very much look forward to having the opportunity to serve you again in the future. Kind Regards, Laura Sacchi Royal Level Service Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

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    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.