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Barceló Hotel Surroundings  Castillo Club Premium
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Map and location

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

250 m El Castillo beach

192 m Buenaventura Castle

3 km Salinas de Antigua Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 1155 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

67% Complete

775

Very good

22% Complete

264

Average

6% Complete

80

Poor

1% Complete

21

Very poor

1% Complete

15

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    Round Indicators
    Georgiah123 05/17/2019 Couples

    “Great hotel and helpful friendly staff”

    Brilliant hotel have stayed twice now and will be looking to go back next year. Completely stress free experience. The restaurant is brilliant and the rooms kept clean and tidy. We will be returning again next Year!
    Round Indicators
    Resort65569729254 05/14/2019 Couples

    “Nice start to the summer”

    Stayed for one week the staff are all lovely very friendly and helpful. The rooms are very clean and kept that way by lovely cleaning stsff i think the rooms could do with a bit of makeover as curtains and soft furnishings are a bit a let down to a lovely bright hotel. Also bath in shower with no anti slip mat not great. I also feel there is lack of drawer space as beside cabinets only tables no drawers, no mirror to sit at to do hair etc. These are only my preffered things takes nothing away from the excellent quality of hotel and facilities. Excellent choice of food and bars. Overall this is excellent hotel and will be looking to return very soon.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear guest, We appreciate your comment because thanks to them we can know what is the best of our service or what things we should improve. We will take note of your comments related to our room and we will try to improve to meet your expectations in your next stay. Despite this we are very happy that you enjoyed your stay at the Barceló Castillo Royal Level and we will be waiting for you to welcome you again very soon. Best regards, Laura Hernández Galindo Royal Level Service Manager

    Round Indicators
    dundeetravellermrshc Dundee, United Kingdom. 05/11/2019 Couples

    “Another Great Holiday”

    Another return visit for us, last time was in January, but decided we needed another holiday here, as we always have a marvellous time, we cant enough of Barcelo Royal Level, Great friendly welcome from the luvly Denise's at the designated check in. Got our suite in 4000 block again, outside loungers, hot tub what else could you ask for. Welcomed back by the staff at El Ancla restaurant as family by Ava, Jessica and staff, enjoyed a pizza, beers / sangria at La Perlita and sat and peopled watched, again welcomed back like family from Jose Maria and staff. Also visited the Sports bar again friendly welcome from staff, great place to just sit and watch the world go by at the marina. Another great holiday, looking forward to returning in September if not before :)

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear guest, Thanks for this very kind review! We thank you for spending a few minutes telling us your experience en Barceló Castillo Royal Level. I am really happy to know that you have enjoyed your stay. At Royal Level we are like a small family and we love receiving our most loyal customers. Thank you again for choosing us and we will be waiting for you to welcome you again. Best regards, Laura Hernández Galindo Royal Level Service Manager

    Round Indicators
    Faye B Newton Solney, United Kingdom. 05/08/2019 Family

    “Family holiday to celebrate a milestone birthday”

    We originally booked to be in the main part of the hotel, however, decided to upgrade on arrival and we are so glad we did. This part of the Barcelo resort is an absolute gem and the private pool area and service is fabulous. We will be returning this October and can't wait.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear guest, Thank for this kind review, we are really happy to know you have enjoyed your stay at Barceló Castillo Royal Level. We are delighted to know that your upgrade has been worthwhile and you have been able to enjoy your days in Fuerteventura much more. We are happy to hear that you are thinking of returning, so we will be waiting for you. Thank you again for choosing us and we'll see you soon. Greetings,

    Round Indicators
    Philip D County Dublin, Ireland. 05/05/2019 Family

    “Great few days”

    I stayed there with my two young daughters for a few days recently. From the beginning we found the staff to be first class in all areas of the resort. The accommodation was excellent. The room was very clean. The El Ancla restaurant which we used for breakfast and dinner did not disappoint with the selection of food on offer. Will definately return later in the year.

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Philip, I would like to thank you for sharing your impressions of your latest stay with us, it has been a true pleasure welcoming you and the girls and looking after you. There is no better reward for all of us than a happy customer that brings home amazing memories, glad to read we have achieved this and that you made the most of the Suite, facilities and culinary offers. The entire Royal Level team very much looks forward to welcoming you back later this year. Kind Regards, Laura Sacchi Royal Level Service Manager

    EVALUATION

    Round Indicators

    • may 17 2019
    • Couples

    Georgiah123

    “Great hotel and helpful friendly staff”


    Brilliant hotel have stayed twice now and will be looking to go back next year. Completely stress free experience. The restaurant is brilliant and the rooms kept clean and tidy. We will be returning again next Year!


    EVALUATION

    Round Indicators

    • may 14 2019
    • Couples

    Resort65569729254

    “Nice start to the summer”


    Stayed for one week the staff are all lovely very friendly and helpful. The rooms are very clean and kept that way by lovely cleaning stsff i think the rooms could do with a bit of makeover as curtains and soft furnishings are a bit a let down to a lovely bright hotel. Also bath in shower with no anti slip mat not great. I also feel there is lack of drawer space as beside cabinets only tables no drawers, no mirror to sit at to do hair etc. These are only my preffered things takes nothing away from the excellent quality of hotel and facilities. Excellent choice of food and bars. Overall this is excellent hotel and will be looking to return very soon.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear guest, We appreciate your comment because thanks to them we can know what is the best of our service or what things we should improve. We will take note of your comments related to our room and we will try to improve to meet your expectations in your next stay. Despite this we are very happy that you enjoyed your stay at the Barceló Castillo Royal Level and we will be waiting for you to welcome you again very soon. Best regards, Laura Hernández Galindo Royal Level Service Manager

    EVALUATION

    Round Indicators

    • may 11 2019
    • Dundee, United Kingdom
    • Couples

    dundeetravellermrshc

    “Another Great Holiday”


    Another return visit for us, last time was in January, but decided we needed another holiday here, as we always have a marvellous time, we cant enough of Barcelo Royal Level, Great friendly welcome from the luvly Denise's at the designated check in. Got our suite in 4000 block again, outside loungers, hot tub what else could you ask for. Welcomed back by the staff at El Ancla restaurant as family by Ava, Jessica and staff, enjoyed a pizza, beers / sangria at La Perlita and sat and peopled watched, again welcomed back like family from Jose Maria and staff. Also visited the Sports bar again friendly welcome from staff, great place to just sit and watch the world go by at the marina. Another great holiday, looking forward to returning in September if not before :)


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear guest, Thanks for this very kind review! We thank you for spending a few minutes telling us your experience en Barceló Castillo Royal Level. I am really happy to know that you have enjoyed your stay. At Royal Level we are like a small family and we love receiving our most loyal customers. Thank you again for choosing us and we will be waiting for you to welcome you again. Best regards, Laura Hernández Galindo Royal Level Service Manager

    EVALUATION

    Round Indicators

    • may 8 2019
    • Newton Solney, United Kingdom
    • Family

    Faye B

    “Family holiday to celebrate a milestone birthday”


    We originally booked to be in the main part of the hotel, however, decided to upgrade on arrival and we are so glad we did. This part of the Barcelo resort is an absolute gem and the private pool area and service is fabulous. We will be returning this October and can't wait.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear guest, Thank for this kind review, we are really happy to know you have enjoyed your stay at Barceló Castillo Royal Level. We are delighted to know that your upgrade has been worthwhile and you have been able to enjoy your days in Fuerteventura much more. We are happy to hear that you are thinking of returning, so we will be waiting for you. Thank you again for choosing us and we'll see you soon. Greetings,

    EVALUATION

    Round Indicators

    • may 5 2019
    • County Dublin, Ireland
    • Family

    Philip D

    “Great few days”


    I stayed there with my two young daughters for a few days recently. From the beginning we found the staff to be first class in all areas of the resort. The accommodation was excellent. The room was very clean. The El Ancla restaurant which we used for breakfast and dinner did not disappoint with the selection of food on offer. Will definately return later in the year.


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Philip, I would like to thank you for sharing your impressions of your latest stay with us, it has been a true pleasure welcoming you and the girls and looking after you. There is no better reward for all of us than a happy customer that brings home amazing memories, glad to read we have achieved this and that you made the most of the Suite, facilities and culinary offers. The entire Royal Level team very much looks forward to welcoming you back later this year. Kind Regards, Laura Sacchi Royal Level Service Manager

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