Habitación del hotel Barceló Ourense
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Rúa M. Curros Enríquez, 1   32003 Ourense , Galicia   España  


Puntos de Interés

88 km Vigo Airport

1.5 km Ourense Train station

180 m San Lázaro Park

Guest reviews.

There is no better expert than a traveller.

Barceló Ourense

4.5/5 Round Indicators
| 136 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

58% Complete

79

Very good

29% Complete

40

Average

7% Complete

10

Poor

2% Complete

4

Very poor

2% Complete

4

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    Round Indicators
    Sunshine15548511575 Province of Ourense, Spain. 03/19/2019 Couples

    “Recomendado”

    Excelente hotel muy buena atencion al cliente, las habitaciones en perfecto estado, muy céntrico y una vista increíble en la habitación superior con terraza, 100% recomendado. Excelente trato del personal muy amables

    Roving783244, Gerente at Barcelo Ourense, responded to this review
     Apreciad@ Huésped, Muchísimas gracias por elegirnos para su reciente visita. En Barceló nos esforzamos por ofrecer experiencias inolvidables a nuestros clientes y nos complace saber que su estancia en el Barceló Ourense haya sido tan positiva. Especialmente nos enorgullecemos de nuestro equipo humano que atiende y resuelve con mucho cariño y total empatía cada petición y que se esfuerza por adelantarse a las posibles necesidades de cada huésped de forma personalizada. Esperamos poder darle la bienvenida nuevamente. Otra vez gracias y un afectuoso saludo, La Dirección

    Round Indicators
    Reto1961 Geneva. 02/20/2019 Couples

    “Perfect location”

    Perfectly located Downtown Ourense, near the old town and Plaza Major. Reception staff ok, but not very welcoming. Room had a strange Distribution, Duplex room with a Jacuzzi on the upper Level ( which we did not use ). Bathroom integrated in the room, so this might look a bit weird at the first sight, Breakfast was excellent, much of Fresh local products with a big choice.

    Roving783244, Gerente at Barcelo Ourense, responded to this review
     Dear Reto1961, Thank you so much for your review. It is nice to read that you enjoyed your stay at Barceló Ourense hotel despite the different design of our Dúplex rooms. We appreciate your comment regarding our B-Likeat buffet breakfast full of healthy fresh products and homemade cakes. Hope we can welcome you again for a even better experience. Once again thanks and kind regards, The Management Barceló Ourense

    Round Indicators
    mpetridou 10/15/2018 Business

    “Short stay”

    Visited for work for one night. Great central location great room modern design great panoramic view of Ourense . Very friendly and helpful staff. Very clean room.the Bed was very comfortable had a great sleep.

    Roving783244, Gerente at Barcelo Ourense, responded to this review
     Dear Guest, Thanks so much for such a great review after your stay at Barceló Ourense hotel. We aere glad to know how confortable you felt among us and hope we can welcome you again very soon. Warm regards from Ourense, The Management Barceló Ourense Hotel

    Round Indicators
    Dan J Colchester, United Kingdom. 08/28/2018 Business

    “Solo work visit”

    I have stayed here for 2 weeks and found the hotel well up to standard. Although renovations are still ongoing, it was not disturbing. No gym as on web site, so don't bring your gym gear. Nice selection for breakfast. Great location, it's the tallest building in Ourense, so you can't miss it. I've been here for 11 days now and only heard one other English couple, so learn a little Spanish to get through ordering food and shopping. Will be a lovely foyer when finished.

    Barceló O, Gerente at Barcelo Ourense, responded to this review
     Dear Dan, Thank you so much for such a possitive and complete review. We are glad to read how confortable you felt during your stay at Barceló Ourense and I apologize for the still not-open gym. There is a gym and it is nearly finished but located in a closed wing of the building wich is still under refurbrishment, thats why was originally on the website. Hope we have it ready for your next visit as it will leave a great memory on their user with its fabulous finnish sauna. Please, in case you are planning to come back to Ourense let us know so we can meet and welcome you personally. Thanks again and warm regards, Javier Estefanell General Manager Barceló Ourense

    Round Indicators
    StPolo Liverpool, United Kingdom. 07/09/2018 Couples

    “Could of been better”

    Stayed here for 2 nights whilst the festival of St Peter was in full swing. The location and past grandness was clear. We stayed on 9 floor in a fully renovated large very comfortable room . Super large comfortable bed with great sleep quality and comfort with very little interior or exterior noise. Staff pleasant but during our stay the restaurant and bar where closed for refurbishment. Would of raised the rating if we had been informed prior or offered alternatives ?

    Barceló O, Gerente at Barcelo Ourense, responded to this review
     Dear StPolo, Thank you so much for your nice review and our apologies for the unfinished lobby-bar. Unfortunatelly the renovation, which should be donde about 3 weeks ago, has a few pending details in the ground floor despite all rooms are fully renovated, as well as most of the common areas and services. Just the bar is in the process and will be ready in a couple of days. This hotel never had a restaurant (in the last 15 years at least) and it wont now after the "resurrection". The coffee-shop opposite the entrance, if this is the restaurant you mean, does not belong to Barceló Ourense hotel, it is managed by a private company, and it has been closed from 1st July due to a new auction. Anyway I really appreciate your rich contribution and I am looking forward to welcome you again in a fully finished and amazing Barceló Ourense. Thanks again and warm regards from Galicia's Thermal Capital! The Managment Barceló Ourense

    EVALUATION

    Round Indicators

    • march 19 2019
    • Province of Ourense, Spain
    • Couples

    Sunshine15548511575

    “Recomendado”


    Excelente hotel muy buena atencion al cliente, las habitaciones en perfecto estado, muy céntrico y una vista increíble en la habitación superior con terraza, 100% recomendado. Excelente trato del personal muy amables


    Roving783244, Gerente at Barcelo Ourense, responded to this review
    Apreciad@ Huésped, Muchísimas gracias por elegirnos para su reciente visita. En Barceló nos esforzamos por ofrecer experiencias inolvidables a nuestros clientes y nos complace saber que su estancia en el Barceló Ourense haya sido tan positiva. Especialmente nos enorgullecemos de nuestro equipo humano que atiende y resuelve con mucho cariño y total empatía cada petición y que se esfuerza por adelantarse a las posibles necesidades de cada huésped de forma personalizada. Esperamos poder darle la bienvenida nuevamente. Otra vez gracias y un afectuoso saludo, La Dirección

    EVALUATION

    Round Indicators

    • february 20 2019
    • Geneva
    • Couples

    Reto1961

    “Perfect location”


    Perfectly located Downtown Ourense, near the old town and Plaza Major. Reception staff ok, but not very welcoming. Room had a strange Distribution, Duplex room with a Jacuzzi on the upper Level ( which we did not use ). Bathroom integrated in the room, so this might look a bit weird at the first sight, Breakfast was excellent, much of Fresh local products with a big choice.


    Roving783244, Gerente at Barcelo Ourense, responded to this review
    Dear Reto1961, Thank you so much for your review. It is nice to read that you enjoyed your stay at Barceló Ourense hotel despite the different design of our Dúplex rooms. We appreciate your comment regarding our B-Likeat buffet breakfast full of healthy fresh products and homemade cakes. Hope we can welcome you again for a even better experience. Once again thanks and kind regards, The Management Barceló Ourense

    EVALUATION

    Round Indicators

    • october 15 2018
    • Business

    mpetridou

    “Short stay”


    Visited for work for one night. Great central location great room modern design great panoramic view of Ourense . Very friendly and helpful staff. Very clean room.the Bed was very comfortable had a great sleep.


    Roving783244, Gerente at Barcelo Ourense, responded to this review
    Dear Guest, Thanks so much for such a great review after your stay at Barceló Ourense hotel. We aere glad to know how confortable you felt among us and hope we can welcome you again very soon. Warm regards from Ourense, The Management Barceló Ourense Hotel

    EVALUATION

    Round Indicators

    • august 28 2018
    • Colchester, United Kingdom
    • Business

    Dan J

    “Solo work visit”


    I have stayed here for 2 weeks and found the hotel well up to standard. Although renovations are still ongoing, it was not disturbing. No gym as on web site, so don't bring your gym gear. Nice selection for breakfast. Great location, it's the tallest building in Ourense, so you can't miss it. I've been here for 11 days now and only heard one other English couple, so learn a little Spanish to get through ordering food and shopping. Will be a lovely foyer when finished.


    Barceló O, Gerente at Barcelo Ourense, responded to this review
    Dear Dan, Thank you so much for such a possitive and complete review. We are glad to read how confortable you felt during your stay at Barceló Ourense and I apologize for the still not-open gym. There is a gym and it is nearly finished but located in a closed wing of the building wich is still under refurbrishment, thats why was originally on the website. Hope we have it ready for your next visit as it will leave a great memory on their user with its fabulous finnish sauna. Please, in case you are planning to come back to Ourense let us know so we can meet and welcome you personally. Thanks again and warm regards, Javier Estefanell General Manager Barceló Ourense

    EVALUATION

    Round Indicators

    • july 9 2018
    • Liverpool, United Kingdom
    • Couples

    StPolo

    “Could of been better”


    Stayed here for 2 nights whilst the festival of St Peter was in full swing. The location and past grandness was clear. We stayed on 9 floor in a fully renovated large very comfortable room . Super large comfortable bed with great sleep quality and comfort with very little interior or exterior noise. Staff pleasant but during our stay the restaurant and bar where closed for refurbishment. Would of raised the rating if we had been informed prior or offered alternatives ?


    Barceló O, Gerente at Barcelo Ourense, responded to this review
    Dear StPolo, Thank you so much for your nice review and our apologies for the unfinished lobby-bar. Unfortunatelly the renovation, which should be donde about 3 weeks ago, has a few pending details in the ground floor despite all rooms are fully renovated, as well as most of the common areas and services. Just the bar is in the process and will be ready in a couple of days. This hotel never had a restaurant (in the last 15 years at least) and it wont now after the "resurrection". The coffee-shop opposite the entrance, if this is the restaurant you mean, does not belong to Barceló Ourense hotel, it is managed by a private company, and it has been closed from 1st July due to a new auction. Anyway I really appreciate your rich contribution and I am looking forward to welcome you again in a fully finished and amazing Barceló Ourense. Thanks again and warm regards from Galicia's Thermal Capital! The Managment Barceló Ourense

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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