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Barceló Praha Hotel Barceló Praha Superior Room

Occidental Praha

Texto: 40744 Hotel offering excellent value for money due to its strategic location in Prague and its recent refurbishment. CL Na strži | 140 00 Praha 4
+420 296772111 +420 296772414
Occidental Praha Texto: 40744 4 out of 5 based on 197 ratings. 197 user reviews.
Occidental Praha reviewed by vydareny on . review Room was quite cold when I come. However, room cleanliness, bed comfort and quiet at place was perfect. Just wellnes is still missing... Generally, nice, modern hotel with touch of luxury. Friendly... Rating: 4
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Occidental Praha

CL Na strži   140 00 Praha 4  


Places of Interest

28 km Václav Havel Airport Prague 

2.5 km Trade Fair Palace

500 m Shopping area

350 m Metro station

Guest reviews.

There is no better expert than a traveller.

Occidental Praha

4.0/5 Round Indicators
| 200 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

35% Complete

71

Very good

35% Complete

71

Average

18% Complete

37

Poor

5% Complete

10

Very poor

5% Complete

11

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    Round Indicators
    Harriet T 02/24/2017 Couples

    “Good experience but not spectavular”

    The hotel was clean and comfortable and the staff were helpful but the following are reasons as to why it didn't reach the full 5 stars. 1) location - it was about 15 minutes metro from the centre. I was expecting the hotel to be closer as some other reviews seem to suggest. 2) room heat - was very hot. We did open the window but we were facing a main road which in turn became quite noisy with the window open. In addition to this there were no views as the window was completely frosted over. 3) the toilet facilities and shower facilities were placed within the room. Usually you would expect an en-suite style with a door taking you to a bathroom. This room has a shower in the room with frosted glass and a sliding door for privacy and the same with the toilet. This made it not very private at all and meant everyone in the room could hear you in both rooms as it was basically open plan. There was also no extractor fan so any smells from the toilet (sorry to be candid) were also in your sleeping area. I should mention the frosted glass which enclosed both the toilet and shower didn't reach the ceiling so there was no room with complete privacy. Positives I should mention were the shower was of good quality and the breakfast was varied with late opening hours (until 10am). Not a terrible experience but I certainly wouldn't rush back again. The hotel, to me, didn't have any soul or character and for me it was just there to serve a purpose.
    Round Indicators
    FaCole London, United Kingdom. 02/21/2017 Couples

    “Rhythm is the Dancer ”

    What a wonderful time in Prague , and to be honest there was no need to be in central town , a little bit out by about 10 minutes or about 150Kč which isn't bad at all - tbh we took Uber everywhere that we needed to and was always prompt - the hotel was great and clean , we were in the suit upstairs facing the grave yard but couldn't see it at all - don't see what the problem is not like your going to be looking out your window all the time - the staff were really helpful - the room was great , but beware bring your adapters before hand the prices at home are silly - can't wait to go back
    Round Indicators
    vydareny Bratislava Region, Slovakia. 02/06/2017 Business

    “review”

    Room was quite cold when I come. However, room cleanliness, bed comfort and quiet at place was perfect. Just wellnes is still missing... Generally, nice, modern hotel with touch of luxury. Friendly approach of staff, etc.

    OccidentalPraha4, Generální ředitel at Occidental Praha, responded to this review
     Dear valued guest, thank you very much for your stay in Occidental Praha hotel and for taking your time to share your feedback with other travellers on Tripadvisor. We really appreciate your nice comments about the hotel and the attitude of our employees. The entire team works hard to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you for your remark about wellness, we will definitely consider it for future improvements. We look forward to serving you again in the future. Alejandro Martín Álvarez General Manager

    Round Indicators
    ronellk2016 Johannesburg, South Africa. 01/23/2017 Couples

    “Long weekend in Prague”

    The hotel has great wifi signal inside and right outside the hotel. The staff members were really helpful & friendly, and always assisted us with getting around. The hotel is also in easy walking distance to the metro to get around to tourist attractions.

    OccidentalPraha4, General Manager at Occidental Praha, responded to this review
     Dear ronellk2016, We are excited to hear that you were satisfied with our hotel. We are glad that you appreciated the WI-FI signal and the location as well. Please, come visit us again! We would be more than happy to welcome you back. Best Regards, Alejandro Martin Alvarez General Manager

    Round Indicators
    Nina R Utrecht Province, The Netherlands. 01/11/2017 Couples

    “Hotel is pretty good, service isn't.”

    We stayed here for five nights, and the hotel has a lot of potential. The hotel itself is great, nothing too fancy but good enough. However the service isn't too good. Asked for a bath instead of a shower due to the surgery I had, but they didn't give us a room with a bath. That's okay, we're reasonable: if all rooms are taken, so be it. Then we were placed in a room across the elevators, which was pretty terrible due to the noise, but once again: if all rooms are taken, so be it. But one morning, around 8 am, suddenly someone of the hotel walked into our room while we were still asleep. Since housekeeping usually started when we were already away from the hotel (let's say at least 11am), we were not expecting anyone and were pretty scared. We mentioned it at checkout, but I don't think they really seemed to get how upsetting that can be. Overall, great hotel for a trip to Prague, but don't expect the best service.

    OccidentalPraha4, General Manager at Occidental Praha, responded to this review
     Dear Guest, We appreciate you taking the time to provide us with a feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our staff and improving our service. We will ensure your feedback will be passed on to our concerned staff that everything will be in order on your next visit. We look forward to welcoming you back then. Best Regards, Alejandro Martin Alvarez General manager

    EVALUATION

    Round Indicators

    • february 24 2017
    • Couples

    Harriet T

    “Good experience but not spectavular”


    The hotel was clean and comfortable and the staff were helpful but the following are reasons as to why it didn't reach the full 5 stars. 1) location - it was about 15 minutes metro from the centre. I was expecting the hotel to be closer as some other reviews seem to suggest. 2) room heat - was very hot. We did open the window but we were facing a main road which in turn became quite noisy with the window open. In addition to this there were no views as the window was completely frosted over. 3) the toilet facilities and shower facilities were placed within the room. Usually you would expect an en-suite style with a door taking you to a bathroom. This room has a shower in the room with frosted glass and a sliding door for privacy and the same with the toilet. This made it not very private at all and meant everyone in the room could hear you in both rooms as it was basically open plan. There was also no extractor fan so any smells from the toilet (sorry to be candid) were also in your sleeping area. I should mention the frosted glass which enclosed both the toilet and shower didn't reach the ceiling so there was no room with complete privacy. Positives I should mention were the shower was of good quality and the breakfast was varied with late opening hours (until 10am). Not a terrible experience but I certainly wouldn't rush back again. The hotel, to me, didn't have any soul or character and for me it was just there to serve a purpose.


    EVALUATION

    Round Indicators

    • february 21 2017
    • London, United Kingdom
    • Couples

    FaCole

    “Rhythm is the Dancer ”


    What a wonderful time in Prague , and to be honest there was no need to be in central town , a little bit out by about 10 minutes or about 150Kč which isn't bad at all - tbh we took Uber everywhere that we needed to and was always prompt - the hotel was great and clean , we were in the suit upstairs facing the grave yard but couldn't see it at all - don't see what the problem is not like your going to be looking out your window all the time - the staff were really helpful - the room was great , but beware bring your adapters before hand the prices at home are silly - can't wait to go back


    EVALUATION

    Round Indicators

    • february 6 2017
    • Bratislava Region, Slovakia
    • Business

    vydareny

    “review”


    Room was quite cold when I come. However, room cleanliness, bed comfort and quiet at place was perfect. Just wellnes is still missing... Generally, nice, modern hotel with touch of luxury. Friendly approach of staff, etc.


    OccidentalPraha4, Generální ředitel at Occidental Praha, responded to this review
    Dear valued guest, thank you very much for your stay in Occidental Praha hotel and for taking your time to share your feedback with other travellers on Tripadvisor. We really appreciate your nice comments about the hotel and the attitude of our employees. The entire team works hard to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you for your remark about wellness, we will definitely consider it for future improvements. We look forward to serving you again in the future. Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • january 23 2017
    • Johannesburg, South Africa
    • Couples

    ronellk2016

    “Long weekend in Prague”


    The hotel has great wifi signal inside and right outside the hotel. The staff members were really helpful & friendly, and always assisted us with getting around. The hotel is also in easy walking distance to the metro to get around to tourist attractions.


    OccidentalPraha4, General Manager at Occidental Praha, responded to this review
    Dear ronellk2016, We are excited to hear that you were satisfied with our hotel. We are glad that you appreciated the WI-FI signal and the location as well. Please, come visit us again! We would be more than happy to welcome you back. Best Regards, Alejandro Martin Alvarez General Manager

    EVALUATION

    Round Indicators

    • january 11 2017
    • Utrecht Province, The Netherlands
    • Couples

    Nina R

    “Hotel is pretty good, service isn't.”


    We stayed here for five nights, and the hotel has a lot of potential. The hotel itself is great, nothing too fancy but good enough. However the service isn't too good. Asked for a bath instead of a shower due to the surgery I had, but they didn't give us a room with a bath. That's okay, we're reasonable: if all rooms are taken, so be it. Then we were placed in a room across the elevators, which was pretty terrible due to the noise, but once again: if all rooms are taken, so be it. But one morning, around 8 am, suddenly someone of the hotel walked into our room while we were still asleep. Since housekeeping usually started when we were already away from the hotel (let's say at least 11am), we were not expecting anyone and were pretty scared. We mentioned it at checkout, but I don't think they really seemed to get how upsetting that can be. Overall, great hotel for a trip to Prague, but don't expect the best service.


    OccidentalPraha4, General Manager at Occidental Praha, responded to this review
    Dear Guest, We appreciate you taking the time to provide us with a feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our staff and improving our service. We will ensure your feedback will be passed on to our concerned staff that everything will be in order on your next visit. We look forward to welcoming you back then. Best Regards, Alejandro Martin Alvarez General manager

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