Barceló Hotel Pool  Puerto Vallarta

Barceló Puerto Vallarta

Texto: 32116 Located amidst natural landscapes, this resort consists entirely of suites and offers impeccable service to its guests. Zona Hotelera Sur, Km. 11,5 | 48300 Puerto Vallarta, Jalisco | PO Box 158B
+5232 2226 0660 +5232 2228 0048
Barceló Puerto Vallarta Texto: 32116 4 out of 5 based on 4478 ratings. 4478 user reviews.
Barceló Puerto Vallarta reviewed by paltsev on . Not what I expected from Barcelo Yes....the vegetation and overall atmosphere of Puerto Vallarta was beautiful. However......Barcelo Puerto Vallarta was not the same Barcelo we experienced in Barcelo Maya! POSITIVES: As a... Rating: 3
map

Barceló Puerto Vallarta

Zona Hotelera Sur, Km. 11,5   48300 Puerto Vallarta, Jalisco   PO Box 158B  


Places of Interest

22.4 km Gustavo Díaz Ordaz International Airport

0 m Mismaloya beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 4478 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

44% Complete

1976

Very good

30% Complete

1348

Average

11% Complete

534

Poor

7% Complete

346

Very poor

6% Complete

274

Filter by

Sort by

    Round Indicators
    paltsev Dallas, Texas. 09/18/2017 Family

    “Not what I expected from Barcelo”

    Yes....the vegetation and overall atmosphere of Puerto Vallarta was beautiful. However......Barcelo Puerto Vallarta was not the same Barcelo we experienced in Barcelo Maya! POSITIVES: As a family....we love to experience locals and the cultural experience. We went into town and took breath taking photos. The local bars and cobble stone streets filled with shops are such a great experience! We even got to witness locals partying until at least 2am on the beach. It's a small cove....and yes....shared with the lovely locals. Excursions......yes!!!!! Do it! Go to the nearby cove like restaurants. Ask your guides....they know the only place they can take you. Lol! Great food....great service....great drinks. The sand sparkles and looks like someone dropped gold glitter in it!!! No joke! They told us the sand is so fine...it shimmers. It certainly did! NEGATIVES: The hotel.....hmmm....how do I explain this in a positive way....... The nearby restrooms to the pool....ONLY 1 by the main buffet....well....only 1 buffet.....was small....outdated and just plain gross. I dreaded taking my littles to the restroom. I'm talking full trash cans and hair in the sinks!!! Gross! The food however was "good". Certain selections were tasty. My favorite was the fresh taco stand near the entrance to the beach. Best food at the hotel FOR SURE!!! Different meats, fresh tortillas and a fresh bar of salsas to top off your taquitos with lime....onion and all your favorite taco fixings! BEACH: It rained almost every day around 3p or 4p. I quickly realized that, although the water in the cove looked tranquil and had a fab view of fishing boats......it started to rain....and I couldn't help but see the water drizzle down the mountain, from the streets above....into our cove.... sewer, stagnant, street water.....washing in a mix with ocean water.....that yes....we....our children will swim in........I became disgusted. PS....this IS the Pacific side. Although tranquil...don't expect Caribbean clear waters. PRESIDENTIAL SUITE: yes...we stayed at the 3800 sq ft suite on the top floor closest to the local restaurants. FAB suite. If it wasn't for that.....I would've been miserable. We had incredible service as I requested a private dinner one evening. I had a captain and a fab server. All requests were met. Premium wine and liquor. OVERALL: Love Puerto Vallarta. Can't say the same for the resort. POWER OUTAGES: yes!!!!! It happened! Many of times!!!! 4 nights out of 7....yes. Calling concierges was not useful. It happens you guys. Know that! I saw people on our top floor hanging outside their rooms....doors open, with their cell phones on making the best out of it with drink in hand. We later took it upon ourselves to pull out the key and "restart" the power one night.....and it worked! Not so lucky other times. It was dark....mountain side homes.....dark too. Just FYI. Darkness didn't last long....but some visitors coming to see us, were smart enough to take a few flight of stairs to get to our room right before a brief storm hit. Just saying! The light show....however, was exquisite.
    Round Indicators
    greggoff55 Aurora, Oregon. 09/18/2017 Couples

    “another great week @ Barcelo”

    We were greeted and treated great during our week long stay. Barceló is all inclusive and we don't need to leave the resort with the many activities Barceló offers all day and night. Many of the associates remember us from previous visits and make us feel very welcome. We have many favorite associates. Veronica Silva who help us purchase the Barceló Club and book our vacations Yolanda Martinez the concierge who checked on us to see if there was anything we needed,,Juan Alberto Santana the lifeguard who watches over us at the pool Oscar Martinez , felix N & Geovani Castro in the snack bar buffet and Edgar at the pool bar ,Antonio Rodrigues in our favorite cantina. We can't wait to come back and see the new remodel but we will miss the beautiful red tile hallways.
    Round Indicators
    Karla J San Luis Obispo, California. 09/18/2017 Friends getaway

    “R&R Before School”

    R&R in this case was for rest and relaxation! The massages from the Spa were excellent, and very relaxing. Pool time was my favorite, especially activities with the awesome Entertainment Crew. Daniel and Diego made sure a good time was had by all by keeping us minimally active thru aqua aerobics and bingo. The swim up bar crew was especially awesome as after the first few times, they knew exactly what I wanted (a shot of chilled tequila) and were always good for a laugh. I'd definitely stay here agin
    Round Indicators
    KillerJkr Atlanta, Georgia. 09/14/2017 Family

    “Hotel needs updating but overall good experience”

    Room fan did not work and coffee makers were not working properly. These things were not fixed, even after bringing the issues up with staff. Other than that the stay was great. The staff was friendly and helpful. Beautiful location!! Would return, with hopes that the hotel room issues are resolved.

    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
     Dear Killer; We first would like to thank you for choosing our Barceló Puerto Vallarta for your holidays. I would like to take this opportunity to apologize for all the issues in your room during your stay; I assure you this situation is not common in our operation, we will be taking corrective and immediate actions. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again. Best regards Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Tino0627 Rahway, New Jersey. 09/14/2017

    “Vacation ”

    It was great hotel and amazing food in hotel and everyone that work hotel was friend and helpful in everything ask and hotel great location and pool is very good and drinks were amazing I totally recommend you stay there planing a vacation to Mexico in puerto Vallarta

    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
     Dear Tino; We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Puerto Vallarta hotel and we thank you for your kind recommendation to Tripadvisor’s readers. Thank you for pointing out all the positive aspects you have found. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We look forward to having the opportunity to serve you again in the future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • september 18 2017
    • Dallas, Texas
    • Family

    paltsev

    “Not what I expected from Barcelo”


    Yes....the vegetation and overall atmosphere of Puerto Vallarta was beautiful. However......Barcelo Puerto Vallarta was not the same Barcelo we experienced in Barcelo Maya! POSITIVES: As a family....we love to experience locals and the cultural experience. We went into town and took breath taking photos. The local bars and cobble stone streets filled with shops are such a great experience! We even got to witness locals partying until at least 2am on the beach. It's a small cove....and yes....shared with the lovely locals. Excursions......yes!!!!! Do it! Go to the nearby cove like restaurants. Ask your guides....they know the only place they can take you. Lol! Great food....great service....great drinks. The sand sparkles and looks like someone dropped gold glitter in it!!! No joke! They told us the sand is so fine...it shimmers. It certainly did! NEGATIVES: The hotel.....hmmm....how do I explain this in a positive way....... The nearby restrooms to the pool....ONLY 1 by the main buffet....well....only 1 buffet.....was small....outdated and just plain gross. I dreaded taking my littles to the restroom. I'm talking full trash cans and hair in the sinks!!! Gross! The food however was "good". Certain selections were tasty. My favorite was the fresh taco stand near the entrance to the beach. Best food at the hotel FOR SURE!!! Different meats, fresh tortillas and a fresh bar of salsas to top off your taquitos with lime....onion and all your favorite taco fixings! BEACH: It rained almost every day around 3p or 4p. I quickly realized that, although the water in the cove looked tranquil and had a fab view of fishing boats......it started to rain....and I couldn't help but see the water drizzle down the mountain, from the streets above....into our cove.... sewer, stagnant, street water.....washing in a mix with ocean water.....that yes....we....our children will swim in........I became disgusted. PS....this IS the Pacific side. Although tranquil...don't expect Caribbean clear waters. PRESIDENTIAL SUITE: yes...we stayed at the 3800 sq ft suite on the top floor closest to the local restaurants. FAB suite. If it wasn't for that.....I would've been miserable. We had incredible service as I requested a private dinner one evening. I had a captain and a fab server. All requests were met. Premium wine and liquor. OVERALL: Love Puerto Vallarta. Can't say the same for the resort. POWER OUTAGES: yes!!!!! It happened! Many of times!!!! 4 nights out of 7....yes. Calling concierges was not useful. It happens you guys. Know that! I saw people on our top floor hanging outside their rooms....doors open, with their cell phones on making the best out of it with drink in hand. We later took it upon ourselves to pull out the key and "restart" the power one night.....and it worked! Not so lucky other times. It was dark....mountain side homes.....dark too. Just FYI. Darkness didn't last long....but some visitors coming to see us, were smart enough to take a few flight of stairs to get to our room right before a brief storm hit. Just saying! The light show....however, was exquisite.


    EVALUATION

    Round Indicators

    • september 18 2017
    • Aurora, Oregon
    • Couples

    greggoff55

    “another great week @ Barcelo”


    We were greeted and treated great during our week long stay. Barceló is all inclusive and we don't need to leave the resort with the many activities Barceló offers all day and night. Many of the associates remember us from previous visits and make us feel very welcome. We have many favorite associates. Veronica Silva who help us purchase the Barceló Club and book our vacations Yolanda Martinez the concierge who checked on us to see if there was anything we needed,,Juan Alberto Santana the lifeguard who watches over us at the pool Oscar Martinez , felix N & Geovani Castro in the snack bar buffet and Edgar at the pool bar ,Antonio Rodrigues in our favorite cantina. We can't wait to come back and see the new remodel but we will miss the beautiful red tile hallways.


    EVALUATION

    Round Indicators

    • september 18 2017
    • San Luis Obispo, California
    • Friends getaway

    Karla J

    “R&R Before School”


    R&R in this case was for rest and relaxation! The massages from the Spa were excellent, and very relaxing. Pool time was my favorite, especially activities with the awesome Entertainment Crew. Daniel and Diego made sure a good time was had by all by keeping us minimally active thru aqua aerobics and bingo. The swim up bar crew was especially awesome as after the first few times, they knew exactly what I wanted (a shot of chilled tequila) and were always good for a laugh. I'd definitely stay here agin


    EVALUATION

    Round Indicators

    • september 14 2017
    • Atlanta, Georgia
    • Family

    KillerJkr

    “Hotel needs updating but overall good experience”


    Room fan did not work and coffee makers were not working properly. These things were not fixed, even after bringing the issues up with staff. Other than that the stay was great. The staff was friendly and helpful. Beautiful location!! Would return, with hopes that the hotel room issues are resolved.


    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
    Dear Killer; We first would like to thank you for choosing our Barceló Puerto Vallarta for your holidays. I would like to take this opportunity to apologize for all the issues in your room during your stay; I assure you this situation is not common in our operation, we will be taking corrective and immediate actions. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again. Best regards Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • september 14 2017
    • Rahway, New Jersey

    Tino0627

    “Vacation ”


    It was great hotel and amazing food in hotel and everyone that work hotel was friend and helpful in everything ask and hotel great location and pool is very good and drinks were amazing I totally recommend you stay there planing a vacation to Mexico in puerto Vallarta


    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
    Dear Tino; We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Puerto Vallarta hotel and we thank you for your kind recommendation to Tripadvisor’s readers. Thank you for pointing out all the positive aspects you have found. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We look forward to having the opportunity to serve you again in the future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...