Barceló Hotel Pool  Puerto Vallarta

Barceló Puerto Vallarta

Texto: 32116 Located amidst natural landscapes, this resort consists entirely of suites and offers impeccable service to its guests. Zona Hotelera Sur, Km. 11,5 | 48300 Puerto Vallarta, Jalisco | PO Box 158B
+5232 2226 0660 +5232 2228 0048
Barceló Puerto Vallarta Texto: 32116 4 out of 5 based on 4559 ratings. 4559 user reviews.
Barceló Puerto Vallarta reviewed by darrenofthesea on . Excellent Family Stay We chose this place because it had the best reviews, highest value and had 2 bedrooms in the room + babysitting available for our 9 month old. We had a wonderful experience. It was relaxing, the... Rating: 5
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Barceló Puerto Vallarta

Zona Hotelera Sur, Km. 11,5   48300 Puerto Vallarta, Jalisco   PO Box 158B  


Places of Interest

22.4 km Gustavo Díaz Ordaz International Airport

0 m Mismaloya beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Puerto Vallarta

4.0/5 Round Indicators
| 4604 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

2048

Very good

29% Complete

1379

Average

11% Complete

547

Poor

7% Complete

350

Very poor

6% Complete

280

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    Round Indicators
    glenora200 Northern California. 12/11/2017 Family

    “Handy cap accessible”

    I just wrote a review and forgot to mention that Barceló is handy cap accessible. I spent much of my time in a wheel chair and had no problem getting around. The employees were very helpful with opening doors. Seating me, and even carrying my plate to my table. So, don't be afraid to go on vacation even if disabled

    PachecoR, General Manager at Barcelo Puerto Vallarta, responded to this review
     Dear glenora200 Thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    133kingn Spokane, Washington. 12/11/2017 Family

    “Happy again”

    We took family with us this time. They had a great time too and want to come back. Jose, David, and Geovani were very friendly waiters and became friends. The Buffet food was fair, Don Quijote was very good. We ate at 2 excellent restaurants close to the hotel. The bell captains Cain and Jesus, and Umberto were like seeing old friends, always with a smile and help. Patricia in the buffet was always checking to see if all was fine with her warm smile and friendliness. We love Barceló and look forward to returning.

    PachecoR, General Manager at Barcelo Puerto Vallarta, responded to this review
     Dear 133kingn Thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    glen f Red Deer, Canada. 12/10/2017 Family

    “Barcelo in PV”

    Overall nice hotel. Not much by the way of daytime or nighttime entertainment. If you are not local the main bar may not be all that welcoming. Rooms are great and food is good. Too bad several of the restraints close through out the week making it difficult to get into them. Not many of the staff are able to speak full or participle English. Service is very hit and miss. We found some servers were great and would try to stay in their sections and other sections you may see a server once a day.

    PachecoR, General Manager at Barcelo Puerto Vallarta, responded to this review
     Dear Glen Thank you so much for share your comments about your experience among us, we know that always are opportunity areas to be better for the future service to our guest and your constructive criticism help us on this. Once again thank your for your nice review and we would love to have the chance to serving you again in a near future. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    hillandbrandk Santa Rosa, California. 12/08/2017 Friends getaway

    “Beautiful Location”

    Hotel was amazing! First time in Mexico and we would highly recommend. The only downside would be that the beach is very small and had a steep drop off and that the hotel is about 20 min from downtown but if you don’t mind a taxi or bus ride or plan on just staying at the hotel then you are fine. Would Come again!

    PachecoR, General Manager at Barcelo Puerto Vallarta, responded to this review
     Dear hillandbrandk Thank you for these amazing review about your visit at Barceló Puerto Vallarta, we are delighted to know that we made your stay special and you enjoyed you holidays with us. We will wait for you in a near future. Sincerely Rodolfo Pacheco General Manager

    Round Indicators
    DanCJV 12/08/2017 Family

    “Good food, Nice location, Average hotel, Lots of red-tape, cig smokers, Really bad front-desk people.”

    GOOD things: - The hotel is on a nice small public beach Mismolaya - nothing much to see or do around the hotel if you want to explore on foot. Close to Veranos Canopy tours and Archos Islands. - Food in the main buffet restaurant and snack corner was good. Waiters and bartenders offered excellent service. - Daily after-dinner entertainment shows were nice too. The BAD - Lot of cigarette smokers all around. This hotel is NOT suitable for families, kids or pregnant women, because of this. - Lot of rules and regulations! Wifi was free for one device! - Hotel is not four star. Might have been at some point, but now with outdated room it is like a 2.5 star or 3 at best. - BEWARE: There are tiny spy cameras on every balcony mounted next to light bulbs. - Looks like they offer a day-pass for like $50 - which could be the reason why the hotel was crowded (with smokers, and drunks) during weekends. The UGLY: The guy at the front desk was rude and unhelpful. We arrived with two kids around 1pm, and they asked us to wait in the lobby until 3pm for checkin! Our flight was in the evening and we asked if we can checkout at 1pm instead of 12pm, they wanted $27 for just one hour of late checkout, and wanted us to stay near the bell-desk - not even hang around the pool area. This was very much in contrast to another all inclusive resort where the staff offered us to stay for lunch or hang out in the pool after checking out from the room.

    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
     Dear DanCJV We first would like to thank you for choosing our Barceló Puerto Vallarta for your holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • december 11 2017
    • Northern California
    • Family

    glenora200

    “Handy cap accessible”


    I just wrote a review and forgot to mention that Barceló is handy cap accessible. I spent much of my time in a wheel chair and had no problem getting around. The employees were very helpful with opening doors. Seating me, and even carrying my plate to my table. So, don't be afraid to go on vacation even if disabled


    PachecoR, General Manager at Barcelo Puerto Vallarta, responded to this review
    Dear glenora200 Thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • december 11 2017
    • Spokane, Washington
    • Family

    133kingn

    “Happy again”


    We took family with us this time. They had a great time too and want to come back. Jose, David, and Geovani were very friendly waiters and became friends. The Buffet food was fair, Don Quijote was very good. We ate at 2 excellent restaurants close to the hotel. The bell captains Cain and Jesus, and Umberto were like seeing old friends, always with a smile and help. Patricia in the buffet was always checking to see if all was fine with her warm smile and friendliness. We love Barceló and look forward to returning.


    PachecoR, General Manager at Barcelo Puerto Vallarta, responded to this review
    Dear 133kingn Thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • december 10 2017
    • Red Deer, Canada
    • Family

    glen f

    “Barcelo in PV”


    Overall nice hotel. Not much by the way of daytime or nighttime entertainment. If you are not local the main bar may not be all that welcoming. Rooms are great and food is good. Too bad several of the restraints close through out the week making it difficult to get into them. Not many of the staff are able to speak full or participle English. Service is very hit and miss. We found some servers were great and would try to stay in their sections and other sections you may see a server once a day.


    PachecoR, General Manager at Barcelo Puerto Vallarta, responded to this review
    Dear Glen Thank you so much for share your comments about your experience among us, we know that always are opportunity areas to be better for the future service to our guest and your constructive criticism help us on this. Once again thank your for your nice review and we would love to have the chance to serving you again in a near future. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • december 8 2017
    • Santa Rosa, California
    • Friends getaway

    hillandbrandk

    “Beautiful Location”


    Hotel was amazing! First time in Mexico and we would highly recommend. The only downside would be that the beach is very small and had a steep drop off and that the hotel is about 20 min from downtown but if you don’t mind a taxi or bus ride or plan on just staying at the hotel then you are fine. Would Come again!


    PachecoR, General Manager at Barcelo Puerto Vallarta, responded to this review
    Dear hillandbrandk Thank you for these amazing review about your visit at Barceló Puerto Vallarta, we are delighted to know that we made your stay special and you enjoyed you holidays with us. We will wait for you in a near future. Sincerely Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • december 8 2017
    • Family

    DanCJV

    “Good food, Nice location, Average hotel, Lots of red-tape, cig smokers, Really bad front-desk people.”


    GOOD things: - The hotel is on a nice small public beach Mismolaya - nothing much to see or do around the hotel if you want to explore on foot. Close to Veranos Canopy tours and Archos Islands. - Food in the main buffet restaurant and snack corner was good. Waiters and bartenders offered excellent service. - Daily after-dinner entertainment shows were nice too. The BAD - Lot of cigarette smokers all around. This hotel is NOT suitable for families, kids or pregnant women, because of this. - Lot of rules and regulations! Wifi was free for one device! - Hotel is not four star. Might have been at some point, but now with outdated room it is like a 2.5 star or 3 at best. - BEWARE: There are tiny spy cameras on every balcony mounted next to light bulbs. - Looks like they offer a day-pass for like $50 - which could be the reason why the hotel was crowded (with smokers, and drunks) during weekends. The UGLY: The guy at the front desk was rude and unhelpful. We arrived with two kids around 1pm, and they asked us to wait in the lobby until 3pm for checkin! Our flight was in the evening and we asked if we can checkout at 1pm instead of 12pm, they wanted $27 for just one hour of late checkout, and wanted us to stay near the bell-desk - not even hang around the pool area. This was very much in contrast to another all inclusive resort where the staff offered us to stay for lunch or hang out in the pool after checking out from the room.


    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
    Dear DanCJV We first would like to thank you for choosing our Barceló Puerto Vallarta for your holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely Rodolfo Pacheco General Manager

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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