Barceló Isla Canela Hotel Pool

Barceló Isla Canela

Texto: 47747 Fully renovated hotel on the seafront along Isla Canela beach. Ideal for couples and small families. Paseo de los Gavilanes, s/n | 21409 Ayamonte, Huelva
+34 959 477 124 +34 959 477 170
Barceló Isla Canela Texto: 47747 4.5 out of 5 based on 1062 ratings. 1062 user reviews.
Barceló Isla Canela reviewed by Alan S on . Hotel Barcelo Isla Canela Recently returned from a week's holiday. Very pleased with the hotel and staff. The outside pool was cold and music too loud and the inside pool did not appear to be cleaned regularly. With perfect... Rating: 5
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Barceló Isla Canela

Paseo de los Gavilanes, s/n   21409 Ayamonte, Huelva  


Places of Interest

74 km Faro International Airport

4 km Isla Canela Golf Course

96 km Doñana National Park

100 m Isla Canela Beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Isla Canela

4.5/5 Round Indicators
| 1062 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

57% Complete

607

Very good

32% Complete

349

Average

7% Complete

83

Poor

1% Complete

17

Very poor

0% Complete

6

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    Round Indicators
    Alan S Exeter, United Kingdom. 09/15/2017 Couples

    “Hotel Barcelo Isla Canela”

    Recently returned from a week's holiday. Very pleased with the hotel and staff. The outside pool was cold and music too loud and the inside pool did not appear to be cleaned regularly. With perfect weather we enjoyed our holiday very much. Thank you to all the staff who work so hard and were very friendly and helpful at all times.

    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
     Dear Alan, We first would like to thank you for making our Barceló Isla Canela your preferred choice for your holidays in Spain, it is always a pleasure to welcome guests. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We look forward to serving you next year. A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    Round Indicators
    chalkiewhite58 Barnsley, United Kingdom. 09/15/2017 Couples

    “10 days of sunshine”

    Stayed here early September for 10 nights we based our reason to choose here based on reviews read on Tripadvisor and description in holiday brochure. On arrival at the hotel the coach has to drop you off at the gate because it's too big to get into the gate. There are no porters so you have to carry your cases up to the hotel, all good and well if you're physically able but if you have limited mobility it's a nightmare. Booking in was relatively painless AI wristbands attached was told there was a cold meal and drinks laid on. The cold meal consisted of a few cold meats, cheese,full prawns (shells on)and a breaded rissole type thing, bottle of water. Not very appetising at 01.30 am. We then had to locate our room based on the minimal directions given, this was of course difficult due to not having been before. The room was a good size and I must admit the beds very comfortable, the room did have air con although it is preset to minimum output but did cool the room. There was also a safe which cost €3 per day (usually free in all other AI hotels we've stayed in) and a mini bar/fridge which did not get replaced with either water or cans of coke etc once used. Breakfast time was the usual AI buffet affair which is like entering a different reality, namely the zombie apocalypse. People wandering about aimlessly with half full plates looking for something else to devour ( this is not just limited to this hotel it happens at all I've been too) I can understand new arrivals looking round at what and mainly where things are located but after the first time it's easy because everything is in the same place, they don't move things round. This however doesn't stop the same people wandering aimlessly every meal time. The choice at all meal times is impressive catering for every palate, however the quality of some of the produce is questionable. Some of the meat was tough and tasteless, vegetables where usually tasty but dripping in grease as where some of the potatoes. The mashed potato was a joke it had the appearance and texture of semolina totally inedible. For the first 7 days the chips where excellent being proper hand cut chips however for some reason they started using frozen French fry type chips which of course were not of the same quality. I've read reviews on here regarding the well manicured gardens a cleanliness of the pool area. In my opinion and based on years of visiting other AI 3,4 and 5 star hotels this one rates as poor. The pool area should be washed down every morning as should the sun beds, if done early enough they will be dry and usable when people start arriving. During our 10 days there was no manicuring of any of the trees or plants other hotels have staff continually trimming and pruning throughout the day. Animation team was the standard type of teams found in other hotels namely boisterous, loud and at times irritating but others appeared to enjoy them. Other entertainment offered in the evening was also questionable but again others enjoyed it. Whilst on about evenings there are only two bars, the pool bar/snack bar and the Lobby bar. Pool bar open approx 10.30am to 08.00 pm and Lobby bar open 08.00pm to approx midnight. However this depends on what entertainment is on. We had to endure a acrobatic type of dance show at the pool bar area because that was the only bar open, the Lobby bar was not, I presume due to not enough staff. This hotel needs to understand that not every wants entertaining at night but would like a nice area to sit drink and chat. So to sum up this hotel. Pros are - comfy beds, good WiFi, good chips(for 7days), ability to get sun beds . Cons - no porters, complicated AI system (which does not include some things you would expect), not enough staff causing problems such as limited bar openings , clearing of tables in dining room , limited maintenance etc I could go on but will stop at that. Overall this hotel is at best a 3 star pertaining to be a 4 star in my experience having stayed in all star rated hotels throughout the world this needs a few tweaks, namely by looking at other 4 star rated hotels and seeing what they offer, it would then be rated as good.

    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
     Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Isla Canela. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Thank you once again for making us your choice hotel and for your comments, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    Round Indicators
    shazhax Merthyr Tydfil, United Kingdom. 09/14/2017 Couples

    “Second stay even better ”

    This was our second visit to this Barcelo hotel. It is the only hotel we have returned to, usually preferring to try a variety of chains/areas. The staff were amazing and the surroundings were as we remembered them. If it was possible, the food was even better this time! We were All Inclusive again and only missed one restaurant meal, although we were provided with a generous picnic lunch for our trip to Seville. Rooms a good size with lots of storage space and a bathroom with a large shower- all immaculately cleaned daily. Lots to do in the hotel with the animation staff being encouraging but not pushy. Evening shows every night between 10-11pm which were of a good standard. Large, clean beach just over a quiet road and a short walk to the bus stop where you can get a bus into the town of Ayamonte for €1.30. We are planning a third visit, probably next year.

    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
     Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you next year. A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    Round Indicators
    Ann H Manchester, United Kingdom. 09/13/2017 Couples

    “Rest, rest, rest”

    We booked this hotel initially because we loved the look of it. It lived up to what we thought. Loved our room, the beds are soooo comfortable, memory foam or something similar on top of mattress. The shower I wanted to bring home with us, amazing! Enjoyed sitting on the terrace in the evenings with live music on some evenings. What I would say is that the area was too remote for us, needed more to do. Therefore went to Seville on an excursion, and also visited Ayamonte quite often and took the ferry over to Portugal. I would recommend this hotel for a week, or ten days at the most.

    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
     Dear Ann, Thank you very much for sharing this great review of your recent stay at Barceló Isla Canela. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    Round Indicators
    Maxzero684 Warwick, United Kingdom. 09/13/2017 Couples

    “Lovely Hotel pity about the loud music”

    Probably one of the best hotels we have stayed in relation to cleanliness and friendliness. The staff were so helpful and polite. Our bedroom suite was what we have always wanted. But and its a big but, our first visit to Spain and there was not any presence of Spanish culture - no guitars, flamenco, castanets, bulls, colorful skirts, dress fans - nothing. The hotel was isolated from a community hence no local bars or restaurants or local residents just something what we had expected. And then there was the noise from the daily routine of exercising in the swimming pool most of the day. Exercising to very loud music- so bang went my leisure swimming. Come the evening more noise from the cabaret, singing to backing tracks - karaoke to me but completing the day of loud music. Food was excellent and on par with most 4 star hotels. Our rep, Deon, saved the day and without her we would not have survived. So its farewell to main land Spain I will not be returning were going back to Cruising.

    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
     Dear Guest, Thank you for making our Barceló Isla Canela your choice hotel on this occasion and for your very kind recommendation to the travel community of tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    EVALUATION

    Round Indicators

    • september 15 2017
    • Exeter, United Kingdom
    • Couples

    Alan S

    “Hotel Barcelo Isla Canela”


    Recently returned from a week's holiday. Very pleased with the hotel and staff. The outside pool was cold and music too loud and the inside pool did not appear to be cleaned regularly. With perfect weather we enjoyed our holiday very much. Thank you to all the staff who work so hard and were very friendly and helpful at all times.


    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
    Dear Alan, We first would like to thank you for making our Barceló Isla Canela your preferred choice for your holidays in Spain, it is always a pleasure to welcome guests. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We look forward to serving you next year. A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    EVALUATION

    Round Indicators

    • september 15 2017
    • Barnsley, United Kingdom
    • Couples

    chalkiewhite58

    “10 days of sunshine”


    Stayed here early September for 10 nights we based our reason to choose here based on reviews read on Tripadvisor and description in holiday brochure. On arrival at the hotel the coach has to drop you off at the gate because it's too big to get into the gate. There are no porters so you have to carry your cases up to the hotel, all good and well if you're physically able but if you have limited mobility it's a nightmare. Booking in was relatively painless AI wristbands attached was told there was a cold meal and drinks laid on. The cold meal consisted of a few cold meats, cheese,full prawns (shells on)and a breaded rissole type thing, bottle of water. Not very appetising at 01.30 am. We then had to locate our room based on the minimal directions given, this was of course difficult due to not having been before. The room was a good size and I must admit the beds very comfortable, the room did have air con although it is preset to minimum output but did cool the room. There was also a safe which cost €3 per day (usually free in all other AI hotels we've stayed in) and a mini bar/fridge which did not get replaced with either water or cans of coke etc once used. Breakfast time was the usual AI buffet affair which is like entering a different reality, namely the zombie apocalypse. People wandering about aimlessly with half full plates looking for something else to devour ( this is not just limited to this hotel it happens at all I've been too) I can understand new arrivals looking round at what and mainly where things are located but after the first time it's easy because everything is in the same place, they don't move things round. This however doesn't stop the same people wandering aimlessly every meal time. The choice at all meal times is impressive catering for every palate, however the quality of some of the produce is questionable. Some of the meat was tough and tasteless, vegetables where usually tasty but dripping in grease as where some of the potatoes. The mashed potato was a joke it had the appearance and texture of semolina totally inedible. For the first 7 days the chips where excellent being proper hand cut chips however for some reason they started using frozen French fry type chips which of course were not of the same quality. I've read reviews on here regarding the well manicured gardens a cleanliness of the pool area. In my opinion and based on years of visiting other AI 3,4 and 5 star hotels this one rates as poor. The pool area should be washed down every morning as should the sun beds, if done early enough they will be dry and usable when people start arriving. During our 10 days there was no manicuring of any of the trees or plants other hotels have staff continually trimming and pruning throughout the day. Animation team was the standard type of teams found in other hotels namely boisterous, loud and at times irritating but others appeared to enjoy them. Other entertainment offered in the evening was also questionable but again others enjoyed it. Whilst on about evenings there are only two bars, the pool bar/snack bar and the Lobby bar. Pool bar open approx 10.30am to 08.00 pm and Lobby bar open 08.00pm to approx midnight. However this depends on what entertainment is on. We had to endure a acrobatic type of dance show at the pool bar area because that was the only bar open, the Lobby bar was not, I presume due to not enough staff. This hotel needs to understand that not every wants entertaining at night but would like a nice area to sit drink and chat. So to sum up this hotel. Pros are - comfy beds, good WiFi, good chips(for 7days), ability to get sun beds . Cons - no porters, complicated AI system (which does not include some things you would expect), not enough staff causing problems such as limited bar openings , clearing of tables in dining room , limited maintenance etc I could go on but will stop at that. Overall this hotel is at best a 3 star pertaining to be a 4 star in my experience having stayed in all star rated hotels throughout the world this needs a few tweaks, namely by looking at other 4 star rated hotels and seeing what they offer, it would then be rated as good.


    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
    Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Isla Canela. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Thank you once again for making us your choice hotel and for your comments, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    EVALUATION

    Round Indicators

    • september 14 2017
    • Merthyr Tydfil, United Kingdom
    • Couples

    shazhax

    “Second stay even better ”


    This was our second visit to this Barcelo hotel. It is the only hotel we have returned to, usually preferring to try a variety of chains/areas. The staff were amazing and the surroundings were as we remembered them. If it was possible, the food was even better this time! We were All Inclusive again and only missed one restaurant meal, although we were provided with a generous picnic lunch for our trip to Seville. Rooms a good size with lots of storage space and a bathroom with a large shower- all immaculately cleaned daily. Lots to do in the hotel with the animation staff being encouraging but not pushy. Evening shows every night between 10-11pm which were of a good standard. Large, clean beach just over a quiet road and a short walk to the bus stop where you can get a bus into the town of Ayamonte for €1.30. We are planning a third visit, probably next year.


    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
    Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you next year. A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    EVALUATION

    Round Indicators

    • september 13 2017
    • Manchester, United Kingdom
    • Couples

    Ann H

    “Rest, rest, rest”


    We booked this hotel initially because we loved the look of it. It lived up to what we thought. Loved our room, the beds are soooo comfortable, memory foam or something similar on top of mattress. The shower I wanted to bring home with us, amazing! Enjoyed sitting on the terrace in the evenings with live music on some evenings. What I would say is that the area was too remote for us, needed more to do. Therefore went to Seville on an excursion, and also visited Ayamonte quite often and took the ferry over to Portugal. I would recommend this hotel for a week, or ten days at the most.


    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
    Dear Ann, Thank you very much for sharing this great review of your recent stay at Barceló Isla Canela. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

    EVALUATION

    Round Indicators

    • september 13 2017
    • Warwick, United Kingdom
    • Couples

    Maxzero684

    “Lovely Hotel pity about the loud music”


    Probably one of the best hotels we have stayed in relation to cleanliness and friendliness. The staff were so helpful and polite. Our bedroom suite was what we have always wanted. But and its a big but, our first visit to Spain and there was not any presence of Spanish culture - no guitars, flamenco, castanets, bulls, colorful skirts, dress fans - nothing. The hotel was isolated from a community hence no local bars or restaurants or local residents just something what we had expected. And then there was the noise from the daily routine of exercising in the swimming pool most of the day. Exercising to very loud music- so bang went my leisure swimming. Come the evening more noise from the cabaret, singing to backing tracks - karaoke to me but completing the day of loud music. Food was excellent and on par with most 4 star hotels. Our rep, Deon, saved the day and without her we would not have survived. So its farewell to main land Spain I will not be returning were going back to Cruising.


    RUBENS R, Director General at Barcelo Isla Canela, responded to this review
    Dear Guest, Thank you for making our Barceló Isla Canela your choice hotel on this occasion and for your very kind recommendation to the travel community of tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. A cordial greeting, Rubens Ruiz General Manager Barceló Isla Canela

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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