Vistas del hotel Barceló Portinatx

Barceló Portinatx - Adults only

Texto: 112262 Perfect accommodation to relax and enjoy the charms of Ibiza. Venda de Portinatx, 62 | Portinatx | Ibiza | 07810| Islas Baleares
+34 971337533 +34 971320612
Barceló Portinatx - Adults only Texto: 112262 4.5 out of 5 based on 86 ratings. 86 user reviews.
Barceló Portinatx - Adults only reviewed by 542arfans on . Bright and a lovely view. Nice, bright and a lovely view outside. I do recommend. Nice, friendly and very help full staff. They have in a room a small cooker chiller kettle and a coffee maker, I loved coffee maker very... Rating: 5
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Barceló Portinatx - Adults only

Venda de Portinatx, 62   Portinatx   Ibiza   07810   Islas Baleares  


Places of Interest

34 km Ibiza Airport

6.3 km Benirràs beach

9.6 km Sant Carles Church

10 km Las Dalias Street Market

Guest reviews.

There is no better expert than a traveller.

Barceló Portinatx - Adults only

4.5/5 Round Indicators
| 97 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

55% Complete

54

Very good

28% Complete

28

Average

8% Complete

8

Poor

5% Complete

5

Very poor

2% Complete

2

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    Round Indicators
    johnboy49 shropshire. 07/18/2017 Couples

    “Excellent chill out holiday”

    We stayed for 10 nights in July at this beautiful hotel. There is a tendency for style over substance in some of the design features with a poorly laid out dining room which is extremely difficult to negotiate when carrying hot plates of food between the two levels. The low hanging light fittings were a constant hazard to both guests and staff! The is a slight elitism here and we have been told by other guests that the the All Inclusive package may be discontinued from next season. The rooms have a modern layout with no actual bathroom but do have an excellent walk in shower room, separate toilet and a very large comfortable bed. The shower on the balcony was very welcome as we had full sun in the afternoon and evening. The deck chairs, though, were not particularly comfortable or easy to get up from. Mine actually collapsed the first time it was used and had to be replaced. The jewel of the hotel is probably the pool area and pool bar, particularly the staff who made our holiday so enjoyable. Despite the fact that there are many areas which could be improved for customer satisfaction, we enjoyed our stay at the Barcelo but would probably not return until we were certain that these issues had been addressed.
    Round Indicators
    Jane C Brighton and Hove, United Kingdom. 07/18/2017 Friends getaway

    “Wonderful Relaxing Holiday”

    Have just spent a week at this lovely hotel. I have never had such a chilled out, relaxing holiday. Everything about this hotel far exceeded my expectations, it was spotlessly clean in all areas, the staff were polite, friendly and attentive, the rooms clean and modern and the food exceptional. I would definately recommend this hotel and am already looking forward to returning.
    Round Indicators
    Leon Timothy Ja... D London, United Kingdom. 07/17/2017 Couples

    “Excellent - Would recommend”

    Great hotel. I was worried as I've had bad experiences where a place looks nice and then disappoints... but not this time! It's great; clean, comfortable, friendly & I would recommend the all inclusive as the food choices were 10/10. Check in was easy, quick with really nice staff. We arrived early and could go to the room straight away with an upgrade as well! We booked a sea view and the view was really pretty. The hotel is set in a U shape with the pool in the middle; I think most rooms would have a sea view but I suppose with this option you pay to be higher up. The room was really nice. All spotless and brand new. Great shower and the bed was so big. All white and it fresh and had a great atmosphere with satellite tv. There are two pools; one with the bar and one with more loungers. It was quiet enough so we could sit where we wanted but not too quiet so it felt isolated and odd! The food was really good. I'm vegan so I didn't expect anything but there was food at the pool bar and the breakfast and dinner buffets had choices that I could eat. The beach bar didn't have vegan food (I didn't expect it to) except the fruit salad. We were all inclusive as we didn't want to worry about anything and even though I couldn't eat a lot of the stuff I would defietly recommend going all inclusive if you can. Really nice, good quality food. I saw some people say that the all inclusive choice wasn't very good... I disagree and there was a lot of good stuff to choose from. Also the drinks on all inclusive were great choices. You can have the cocktail of the day which changes from each bar and there are a lot of mixers to choose from, again changing from which bar you are at. The beach is not private to the hotel and the sun loungers belong to a bar on the beach and cost €7 each a day. We walked over the cliff for 10 mins and there is a tiny stone beach that is really nice and feels isolated... if you aren't sure where it is then walk out in the water of the normal beach (very shallow) and it is round the corner on the right. We stayed 3 nights and this was enough time for what we wanted. If I was staying longer then I would have got a car as it is very quiet (what I wanted) and I would definetly explored the island more. The taxi from the airport cost €50 as is about a 40 min drive. The hotel does offer a shuttle but I think it comes 3 times daily so unless it fits exactly I would just get a taxi or rent a car. I was worried booking the hotel and I read mixed reviews but I think the bad reviews about food choice, air port shuttles and generally about the hotel not running smoothly are unjustified. It's expensive but as you pay that bit more you definetly get what you pay for with a nice, clean environment with great service.
    Round Indicators
    nedwards2017 07/17/2017 Couples

    “Lots of potential but disappointing”

    Beautiful location and hotel design. Recently refurbished. However, lots of teething issues. A major sewage issue in block A which resulted in our moving rooms and blocks. Think raw sewage smell. Lots of snagging issues in rooms - balcony door didn't close, toilet constantly refills/flushes, toilet roll holder hanging off wall as not fixes properly and bathroom mirror loose. Pool and sun beds are lovely and breakfast is great. Drinks, pool bar and snacks are extortionate. So we voted with our feet and ate our! Lots of issues that need to be resolved to make this a great hotel and Barcelo chain need to get on it ASAP as has great potential but doesn't deliver at present. Customer service also needs to be addressed.
    Round Indicators
    542arfans Rochdale, United Kingdom. 07/14/2017 Solo travel

    “Bright and a lovely view.”

    Nice, bright and a lovely view outside. I do recommend. Nice, friendly and very help full staff. They have in a room a small cooker chiller kettle and a coffee maker, I loved coffee maker very easy to use.

    Daniel M, Irene C - Adjunta a Dirección at Barcelo Portinatx - Adults only, responded to this review
     Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Portinatx hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you for pointing out the small cooker, chiller kettle and coffe maker. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Irene Colón Assistant Manager

    EVALUATION

    Round Indicators

    • july 18 2017
    • shropshire
    • Couples

    johnboy49

    “Excellent chill out holiday”


    We stayed for 10 nights in July at this beautiful hotel. There is a tendency for style over substance in some of the design features with a poorly laid out dining room which is extremely difficult to negotiate when carrying hot plates of food between the two levels. The low hanging light fittings were a constant hazard to both guests and staff! The is a slight elitism here and we have been told by other guests that the the All Inclusive package may be discontinued from next season. The rooms have a modern layout with no actual bathroom but do have an excellent walk in shower room, separate toilet and a very large comfortable bed. The shower on the balcony was very welcome as we had full sun in the afternoon and evening. The deck chairs, though, were not particularly comfortable or easy to get up from. Mine actually collapsed the first time it was used and had to be replaced. The jewel of the hotel is probably the pool area and pool bar, particularly the staff who made our holiday so enjoyable. Despite the fact that there are many areas which could be improved for customer satisfaction, we enjoyed our stay at the Barcelo but would probably not return until we were certain that these issues had been addressed.


    EVALUATION

    Round Indicators

    • july 18 2017
    • Brighton and Hove, United Kingdom
    • Friends getaway

    Jane C

    “Wonderful Relaxing Holiday”


    Have just spent a week at this lovely hotel. I have never had such a chilled out, relaxing holiday. Everything about this hotel far exceeded my expectations, it was spotlessly clean in all areas, the staff were polite, friendly and attentive, the rooms clean and modern and the food exceptional. I would definately recommend this hotel and am already looking forward to returning.


    EVALUATION

    Round Indicators

    • july 17 2017
    • London, United Kingdom
    • Couples

    Leon Timothy Ja... D

    “Excellent - Would recommend”


    Great hotel. I was worried as I've had bad experiences where a place looks nice and then disappoints... but not this time! It's great; clean, comfortable, friendly & I would recommend the all inclusive as the food choices were 10/10. Check in was easy, quick with really nice staff. We arrived early and could go to the room straight away with an upgrade as well! We booked a sea view and the view was really pretty. The hotel is set in a U shape with the pool in the middle; I think most rooms would have a sea view but I suppose with this option you pay to be higher up. The room was really nice. All spotless and brand new. Great shower and the bed was so big. All white and it fresh and had a great atmosphere with satellite tv. There are two pools; one with the bar and one with more loungers. It was quiet enough so we could sit where we wanted but not too quiet so it felt isolated and odd! The food was really good. I'm vegan so I didn't expect anything but there was food at the pool bar and the breakfast and dinner buffets had choices that I could eat. The beach bar didn't have vegan food (I didn't expect it to) except the fruit salad. We were all inclusive as we didn't want to worry about anything and even though I couldn't eat a lot of the stuff I would defietly recommend going all inclusive if you can. Really nice, good quality food. I saw some people say that the all inclusive choice wasn't very good... I disagree and there was a lot of good stuff to choose from. Also the drinks on all inclusive were great choices. You can have the cocktail of the day which changes from each bar and there are a lot of mixers to choose from, again changing from which bar you are at. The beach is not private to the hotel and the sun loungers belong to a bar on the beach and cost €7 each a day. We walked over the cliff for 10 mins and there is a tiny stone beach that is really nice and feels isolated... if you aren't sure where it is then walk out in the water of the normal beach (very shallow) and it is round the corner on the right. We stayed 3 nights and this was enough time for what we wanted. If I was staying longer then I would have got a car as it is very quiet (what I wanted) and I would definetly explored the island more. The taxi from the airport cost €50 as is about a 40 min drive. The hotel does offer a shuttle but I think it comes 3 times daily so unless it fits exactly I would just get a taxi or rent a car. I was worried booking the hotel and I read mixed reviews but I think the bad reviews about food choice, air port shuttles and generally about the hotel not running smoothly are unjustified. It's expensive but as you pay that bit more you definetly get what you pay for with a nice, clean environment with great service.


    EVALUATION

    Round Indicators

    • july 17 2017
    • Couples

    nedwards2017

    “Lots of potential but disappointing”


    Beautiful location and hotel design. Recently refurbished. However, lots of teething issues. A major sewage issue in block A which resulted in our moving rooms and blocks. Think raw sewage smell. Lots of snagging issues in rooms - balcony door didn't close, toilet constantly refills/flushes, toilet roll holder hanging off wall as not fixes properly and bathroom mirror loose. Pool and sun beds are lovely and breakfast is great. Drinks, pool bar and snacks are extortionate. So we voted with our feet and ate our! Lots of issues that need to be resolved to make this a great hotel and Barcelo chain need to get on it ASAP as has great potential but doesn't deliver at present. Customer service also needs to be addressed.


    EVALUATION

    Round Indicators

    • july 14 2017
    • Rochdale, United Kingdom
    • Solo travel

    542arfans

    “Bright and a lovely view.”


    Nice, bright and a lovely view outside. I do recommend. Nice, friendly and very help full staff. They have in a room a small cooker chiller kettle and a coffee maker, I loved coffee maker very easy to use.


    Daniel M, Irene C - Adjunta a Dirección at Barcelo Portinatx - Adults only, responded to this review
    Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Portinatx hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you for pointing out the small cooker, chiller kettle and coffe maker. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Irene Colón Assistant Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. Only one discount code per booking is permitted. The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for Europe and Mediterranean hotels. It is possible to combine a discount code with a special discount** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    * Barceló reserves the right to accept the application of advertised discounts. 

    ** At check-in, the hotel will request to see valid official documents to verify compliance with conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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