Barceló Hotel Pool  Fuerteventura Thalasso Spa

Barceló Fuerteventura Thalasso Spa

Texto: 35434 Hotel with Thalasso Spa and countless activities for families and couples. Avenida de El Castillo, s/n | 35610 | Caleta de Fuste, Antigua | Islas Canarias | España
+34 928 54 75 17 +34 928 547525
Barceló Fuerteventura Thalasso Spa Texto: 35434 4.5 out of 5 based on 9111 ratings. 9111 user reviews.
Barceló Fuerteventura Thalasso Spa reviewed by H4925PWvaleriem on . Exceptional! Large, super clean and comfortable room with an enormous bed which was very comfortable and gave a good nights sleep. We found all the staff very friendly and helpful and nothing seemed to be too... Rating: 5
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Barceló Fuerteventura Thalasso Spa

Avenida de El Castillo, s/n   35610   Caleta de Fuste, Antigua   Islas Canarias   España  


Places of Interest

7 km Fuerteventura

5 m Caleta de Fuste beach

3 km Salt Museum, Salinas

2 km Salinas de Antigua Golf Course

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Fuerteventura Thalasso Spa

4.5/5 Round Indicators
| 9201 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

51% Complete

4717

Very good

34% Complete

3151

Average

10% Complete

998

Poor

2% Complete

229

Very poor

1% Complete

106

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    Round Indicators
    1958dave2015 Blackpool, United Kingdom. 02/21/2018 Couples

    “First class hotel”

    We have just had a week at the Barceló and although the weather wasn't the best the hotel made up for that. Very clean beautiful gardens and grounds. Exceptional staff they couldn't do enough for you. Very pleasant room really comfy beds and very sound proof, the room service was great, the bar staff were so helpful and seemed happy to be there. The grounds of the hotel lead on to the beech area which is always a bonus. I would recommend this hotel to anyone.
    Round Indicators
    ymw56 02/21/2018 Couples

    “Lovely Hotel ”

    We are currently here on a much needed holiday. We are so pleased with everything that we have experienced so far. It's a big hotel but nothing is too much trouble, you only have to ask if you need anything. The food has been amazing and there is so much choice. No one will go hungry here. The entertainment is good with a nice variety of themes. We have been lucky with the weather, until we arrived the Canaries have had some really bad weather. We hope that it lasts a few more days! We would definitely come back again. It is situated in a very good location so getting around is nice and easy. There are lots of shops, restaurants and bars within walking distance. And the gorgeous beach is a few minutes walk away. Perfect 😎🏖 xx
    Round Indicators
    Choubi_Chin Reading. 02/21/2018 Couples

    “Good week at the Barcelo Fuerteventura Thalasso”

    We stayed for a week at the Barcelo and overall we were happy, especially with the value for money aspect. The room we had was very spacious, clean, stylish and well kept. The beds were very big, almost like two double beds put together. We had a "sea" view as we were on the 3rd floor in block 3 and could see it just over the tops of the trees outside. One annoyance was that it was quite noisy on our balcony from time to time as there were workmen refurbishing the jacuzzi areas of the suites on the ground floor, and they were using nail guns and generators. We did complain and were offered a different room but it was too much hassle to move so we stayed put. The reception staff were generally very helpful and friendly, checking in was very quick as was checking out, and any queries we had were dealt with efficiently. The food was OK, there are some areas in need of improvement - show cooking was a little bland and omelettes for breakfast took far,far too long. Also, the sausages were pretty dire and there wasn't much in the way of a variety of main courses & veg. However, the juice bar was excellent, the lady working there was very smiley and enthusiastic about her job. The fruits and desserts sections were also very good. So you will find something to cater to your needs. If you want a drink after dinner then you'll have to endure the "entertainment" as it's a large open area opposite the bar. So we did go out a few nights just for some fresh air. All in all, we had a good time; the weather was pretty good and the hotel is well situated for the sea and walks along the esplanade. We might return if we're in the area.
    Round Indicators
    Terri B 02/21/2018 Couples

    “Winter sun”

    Day 5 into our 7 night holiday. Dubious of weather before our arrival but I must say it hasn’t let us down, cloudy at times and the breeze can be cool but don’t let that fool you as you will certainly catch the sun. Lovely location and just minutes from the airport. Nice little shops and bars just off the complex. Hotel nice and clean with the rooms being cleaned everyday. Food is plentiful with a wide variety of choice and to a high standard. Staff and all entertainment crew are always friendly and happy to assist. We are staying all inclusive and would definitely recommend. Well done Barcelo we will be back!
    Round Indicators
    RichardBrown67 wakefield. 02/20/2018 Family

    “Disappointed ”

    We have stayed here before and many other Barcelo hotels but I have been disappointed by the service we have been given .. from day one of our 7 day stay I haven complained about our air conditioner not working and I am now sat in the airport waiting to go home and it still wasn’t mended when we left .. I can not sleep in heat and advised them of this the first day and was told they would mend it straight away and basically lied to me daily That they had mended it !! Then on our last day I was finally told that it was a problem with the main unit Not our room And they were trying to fix it .. it took 7 days to come up with this excuse which I find totally unacceptable .. I asked one of the reception staff it we could move rooms but was told the hotel was full which again I think wasn’t true as it wasn’t busy at all .. the air con in the other room we had booked worked fine on the same floor so no idea why ours didn’t .. I am now completely tired out due to not sleeping well and going home for some sleep !! Shame on you barcelo you have let yourselves down in my opinion .. not a cup of coffee or anything to apologise either !

    BarceloFuerteventura, Guest Relations Manager at Barcelo Fuerteventura Thalasso Spa, responded to this review
     Dear Mr. Brown, Although we sincerely regret your disappointment with your stay in our Barceló Fuerteventura Thalasso Spa, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately to enhance our future guests' experience among us. We are very sorry to read the disturbances and inconveniences caused by the air conditioning unit in your room. We will share your insights with the relevant departments for information and further revision. We have taken good note of your comments and are truly sorry you did not feel attended enough on this occasion, we work daily to provide the best possible service and we are sad to read that we could not meet your expectations. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Rubén Ruiz Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 21 2018
    • Blackpool, United Kingdom
    • Couples

    1958dave2015

    “First class hotel”


    We have just had a week at the Barceló and although the weather wasn't the best the hotel made up for that. Very clean beautiful gardens and grounds. Exceptional staff they couldn't do enough for you. Very pleasant room really comfy beds and very sound proof, the room service was great, the bar staff were so helpful and seemed happy to be there. The grounds of the hotel lead on to the beech area which is always a bonus. I would recommend this hotel to anyone.


    EVALUATION

    Round Indicators

    • february 21 2018
    • Couples

    ymw56

    “Lovely Hotel ”


    We are currently here on a much needed holiday. We are so pleased with everything that we have experienced so far. It's a big hotel but nothing is too much trouble, you only have to ask if you need anything. The food has been amazing and there is so much choice. No one will go hungry here. The entertainment is good with a nice variety of themes. We have been lucky with the weather, until we arrived the Canaries have had some really bad weather. We hope that it lasts a few more days! We would definitely come back again. It is situated in a very good location so getting around is nice and easy. There are lots of shops, restaurants and bars within walking distance. And the gorgeous beach is a few minutes walk away. Perfect 😎🏖 xx


    EVALUATION

    Round Indicators

    • february 21 2018
    • Reading
    • Couples

    Choubi_Chin

    “Good week at the Barcelo Fuerteventura Thalasso”


    We stayed for a week at the Barcelo and overall we were happy, especially with the value for money aspect. The room we had was very spacious, clean, stylish and well kept. The beds were very big, almost like two double beds put together. We had a "sea" view as we were on the 3rd floor in block 3 and could see it just over the tops of the trees outside. One annoyance was that it was quite noisy on our balcony from time to time as there were workmen refurbishing the jacuzzi areas of the suites on the ground floor, and they were using nail guns and generators. We did complain and were offered a different room but it was too much hassle to move so we stayed put. The reception staff were generally very helpful and friendly, checking in was very quick as was checking out, and any queries we had were dealt with efficiently. The food was OK, there are some areas in need of improvement - show cooking was a little bland and omelettes for breakfast took far,far too long. Also, the sausages were pretty dire and there wasn't much in the way of a variety of main courses & veg. However, the juice bar was excellent, the lady working there was very smiley and enthusiastic about her job. The fruits and desserts sections were also very good. So you will find something to cater to your needs. If you want a drink after dinner then you'll have to endure the "entertainment" as it's a large open area opposite the bar. So we did go out a few nights just for some fresh air. All in all, we had a good time; the weather was pretty good and the hotel is well situated for the sea and walks along the esplanade. We might return if we're in the area.


    EVALUATION

    Round Indicators

    • february 21 2018
    • Couples

    Terri B

    “Winter sun”


    Day 5 into our 7 night holiday. Dubious of weather before our arrival but I must say it hasn’t let us down, cloudy at times and the breeze can be cool but don’t let that fool you as you will certainly catch the sun. Lovely location and just minutes from the airport. Nice little shops and bars just off the complex. Hotel nice and clean with the rooms being cleaned everyday. Food is plentiful with a wide variety of choice and to a high standard. Staff and all entertainment crew are always friendly and happy to assist. We are staying all inclusive and would definitely recommend. Well done Barcelo we will be back!


    EVALUATION

    Round Indicators

    • february 20 2018
    • wakefield
    • Family

    RichardBrown67

    “Disappointed ”


    We have stayed here before and many other Barcelo hotels but I have been disappointed by the service we have been given .. from day one of our 7 day stay I haven complained about our air conditioner not working and I am now sat in the airport waiting to go home and it still wasn’t mended when we left .. I can not sleep in heat and advised them of this the first day and was told they would mend it straight away and basically lied to me daily That they had mended it !! Then on our last day I was finally told that it was a problem with the main unit Not our room And they were trying to fix it .. it took 7 days to come up with this excuse which I find totally unacceptable .. I asked one of the reception staff it we could move rooms but was told the hotel was full which again I think wasn’t true as it wasn’t busy at all .. the air con in the other room we had booked worked fine on the same floor so no idea why ours didn’t .. I am now completely tired out due to not sleeping well and going home for some sleep !! Shame on you barcelo you have let yourselves down in my opinion .. not a cup of coffee or anything to apologise either !


    BarceloFuerteventura, Guest Relations Manager at Barcelo Fuerteventura Thalasso Spa, responded to this review
    Dear Mr. Brown, Although we sincerely regret your disappointment with your stay in our Barceló Fuerteventura Thalasso Spa, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately to enhance our future guests' experience among us. We are very sorry to read the disturbances and inconveniences caused by the air conditioning unit in your room. We will share your insights with the relevant departments for information and further revision. We have taken good note of your comments and are truly sorry you did not feel attended enough on this occasion, we work daily to provide the best possible service and we are sad to read that we could not meet your expectations. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Rubén Ruiz Guest Experience Manager

    Barceló Hotel Beach  Fuerteventura Thalasso Spa

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