Barceló Santa Cruz Contemporáneo Hotel Interiors

Occidental Santa Cruz Contemporáneo

Texto: 41748 The hotel is ideal for pleasure or business trips and is strategically located in the city centre Rambla de Santa Cruz 116, Santa Cruz de Tenerife | 38001
+34 922 27 15 71 -
Occidental Santa Cruz Contemporáneo Texto: 41748 4 out of 5 based on 1045 ratings. 1045 user reviews.
Occidental Santa Cruz Contemporáneo reviewed by Viara B on . excellent place to stay Profesional and kind staff. Cosy and confortable place, good services, clean room and delicious food. Very good location with variety of restaurants around and places to go. The smell from the garden... Rating: 5
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Occidental Santa Cruz Contemporáneo

Rambla de Santa Cruz 116, Santa Cruz de Tenerife   38001  


Places of Interest

15.3 km Tenerife-North Airport

7 km Las Teresitas beach

8.6 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Santa Cruz Contemporáneo

4.0/5 Round Indicators
| 1111 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

29% Complete

331

Very good

38% Complete

427

Average

19% Complete

213

Poor

8% Complete

93

Very poor

4% Complete

47

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    Round Indicators
    mirabilisPP West Sussex, United Kingdom. 12/01/2017 Couples

    “Nice hotel in good location”

    Location excellent , on the Rambles by a park and only a 15 minute walk to the shopping and restaurant areas. The hotel is quite smart with spacious rooms and a good size bathroom. The bar has a small terrace and the snacks and drinks are extremely well priced for a hotel of this type. Pleasant reception area with 2 lifts. There is a small pool and sun loungers on the 5th floor. Advertised as closed in winter, but it was still open last week (end of November)
    Round Indicators
    chrisEUk UK. 11/29/2017 Business

    “Short notice business trip”

    Hotel is in a good location. Staff friendly and efficient. Very suitable for a business trip. Strange arrangement with lifts which are not coordinated. Outdoor pool closed at this time of year so no fitness options except walking round the adjacent park which appears very well looked after and safe.
    Round Indicators
    2010visitor england. 11/21/2017 Solo travel

    “Great position for town and port”

    Nice room, paid extra for balcony. Walls paper thin, next doors bathroom sounded as if it was in my wardrobe.....could hear everything. Pool closed as early November, which was a shame as very hot. Pleasant reception staff, overall fine but not that cheap
    Round Indicators
    pinger1234 London, United Kingdom. 11/19/2017 Friends getaway

    “Poor checkin”

    Got to check in and was asked to provide birth certificate for my children as this was there policy I showed them the passports but was not good enough so I had to get an email sent over from the uk to prove I was the father of my own kids it was absolutely disgusting that I was made to do this as I had the passports I had my boarding passes and my children were

    Leire A, Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear guest, Although we sincerely regret reading that your stay at our Occidental Santa Cruz Contemporáneo fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. On the other hand, we hope you understand that under the spanish law we have to check the passports and the family book when the children are under age. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind Regards, The Management

    Round Indicators
    gabrielmittleman 11/15/2017 Solo travel

    “Did not meet expectations”

    I booked a single room that looked very nice with sunlight coming in and was looking forward to spending a day on the rooftop terrass. When I arrived my room did not meet my expectations since there was only one small window that looked straight into the middle of the building. No sunlight came in at all and the room felt quite claustrophobic. Also, the rooftop terrass was closed during winter period. Check the availability of the rooftop before booking if this is a reason for choosing Contemporaneo, as it was for me.

    Leire A, Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Occidental Santa Cruz Contemporaneo hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind Regards, Virginia García Assistant Manager

    EVALUATION

    Round Indicators

    • december 1 2017
    • West Sussex, United Kingdom
    • Couples

    mirabilisPP

    “Nice hotel in good location”


    Location excellent , on the Rambles by a park and only a 15 minute walk to the shopping and restaurant areas. The hotel is quite smart with spacious rooms and a good size bathroom. The bar has a small terrace and the snacks and drinks are extremely well priced for a hotel of this type. Pleasant reception area with 2 lifts. There is a small pool and sun loungers on the 5th floor. Advertised as closed in winter, but it was still open last week (end of November)


    EVALUATION

    Round Indicators

    • november 29 2017
    • UK
    • Business

    chrisEUk

    “Short notice business trip”


    Hotel is in a good location. Staff friendly and efficient. Very suitable for a business trip. Strange arrangement with lifts which are not coordinated. Outdoor pool closed at this time of year so no fitness options except walking round the adjacent park which appears very well looked after and safe.


    EVALUATION

    Round Indicators

    • november 21 2017
    • england
    • Solo travel

    2010visitor

    “Great position for town and port”


    Nice room, paid extra for balcony. Walls paper thin, next doors bathroom sounded as if it was in my wardrobe.....could hear everything. Pool closed as early November, which was a shame as very hot. Pleasant reception staff, overall fine but not that cheap


    EVALUATION

    Round Indicators

    • november 19 2017
    • London, United Kingdom
    • Friends getaway

    pinger1234

    “Poor checkin”


    Got to check in and was asked to provide birth certificate for my children as this was there policy I showed them the passports but was not good enough so I had to get an email sent over from the uk to prove I was the father of my own kids it was absolutely disgusting that I was made to do this as I had the passports I had my boarding passes and my children were


    Leire A, Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear guest, Although we sincerely regret reading that your stay at our Occidental Santa Cruz Contemporáneo fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. On the other hand, we hope you understand that under the spanish law we have to check the passports and the family book when the children are under age. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind Regards, The Management

    EVALUATION

    Round Indicators

    • november 15 2017
    • Solo travel

    gabrielmittleman

    “Did not meet expectations”


    I booked a single room that looked very nice with sunlight coming in and was looking forward to spending a day on the rooftop terrass. When I arrived my room did not meet my expectations since there was only one small window that looked straight into the middle of the building. No sunlight came in at all and the room felt quite claustrophobic. Also, the rooftop terrass was closed during winter period. Check the availability of the rooftop before booking if this is a reason for choosing Contemporaneo, as it was for me.


    Leire A, Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Occidental Santa Cruz Contemporaneo hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind Regards, Virginia García Assistant Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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