Barceló Hotel Gastronomy Costa Vasca

Barceló Costa Vasca

Texto: 34124 Next to the legendary Ondarreta Beach, this hotel has a pool and wellness room for business travellers and leisure travellers. Avenida Pio Baroja, 15 | 20008 | San Sebastián | País Vasco | España
+34 94 331 79 50 34 943 212 428
Barceló Costa Vasca Texto: 34124 4 out of 5 based on 1994 ratings. 1994 user reviews.
Barceló Costa Vasca reviewed by mark w on . Poor hotel Was very disappointed. The shower didn’t work at all and I found the staff not over friendly at times. The balcony is dangerous for kids as it’s too low. The bar Food was terrible, had a chicken... Rating: 1
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Barceló Costa Vasca

Avenida Pio Baroja, 15   20008   San Sebastián   País Vasco   España  


Places of Interest

23.1 km San Sebastián Airport

2.11 km San Sebastian Railway Station

22.6 km Bidasoa Fairgrounds

300 m Ondarreta beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Vasca

4.0/5 Round Indicators
| 2016 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

38% Complete

779

Very good

40% Complete

823

Average

13% Complete

275

Poor

5% Complete

103

Very poor

1% Complete

36

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    Round Indicators
    Krzysztof N Kolding, Denmark. 04/16/2018 Business

    “Depends what is your purpose”

    Standard level is OK - rooms, restaurant, etc. Parking lot is an advantage. Location is out of the city center and old town but still within the main town buildings. Somehow relaxing atmosphere of external restaurant tables is partly destroyed by city noise and walking by people with dogs, children or vagabond students. Getting old town will demand a taxi or bus (?). It is rather business oriented guests than tourists.
    Round Indicators
    mark w 04/01/2018 Business

    “Poor hotel ”

    Was very disappointed. The shower didn’t work at all and I found the staff not over friendly at times. The balcony is dangerous for kids as it’s too low. The bar Food was terrible, had a chicken burger which tasted horrible on crispy hard bread. The pillows were small and square and in vast numbers ! The bed wasn’t that comfy either. Glad I wasn’t paying for this or I would have certainly complained about one or two things. The positive thing were the nice breakfast.

    Bcostavasca, Manager at Barcelo Costa Vasca, responded to this review
     Dear Mr. Mark, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We are sorry to read that your shower did not work properly during your stay, we would have loved to know it by the time you were here in order to solve it immediately or give you another room. We also regret that our Bar couldn´t meet your expectations. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. In addition, we would like to inform you that we do have a pillow’s menu in each room in order for you to choose the ones that better match your needs. We are very sorry that you did not see our menu. Please, do not hesitate to contact us during your following stay and we will provide you with this service. We regret your disappointment for not enjoying the comfort of our beds, we choose high quality mattresses. On the other hand, we are happy to read that you enjoyed our breakfast buffet, considered one of the best in town. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best Regards, Management department Hotel Barcelo Costa Vasca

    Round Indicators
    LeeHitchins Bicester, United Kingdom. 03/30/2018 Business

    “Ok for a good night sleep”

    Hotel staff and facilities in general were excellent. the only things that let it down are being burned by the shower every three seconds because of an unbalanced flow!! the internet was basically unusable due to speed and stability issues, which made working in my room in the evenings very difficult. Bed was very comfortable, food and staff were excellent and the beach is only 500m away.
    Round Indicators
    Martin v 03/25/2018 Friends getaway

    “Good hotel”

    Situated on a central hill, close to the Concha and city centre. Rooms correct. Very helpful staff at reception. Arranged bike rental for us. Breakfast very good, with a wide choice of about everything.

    Bcostavasca, General Manager at Barcelo Costa Vasca, responded to this review
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Costa Vasca hotel with us and Tripadvisor readers. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in San Sebastian riding a bike. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Also, your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. At Barceló we know that breakfast are an important aspect of our guests' overall expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regard, The Hotel Management Barceló Costa Vasca

    Round Indicators
    amistad8 London, United Kingdom. 03/21/2018 Business

    “Too noisy”

    The hotel looks nice but it’s impossible to have a quiet nigh there. Internet is not always working. Regarding the location, it is actually a bit far from the centre. The only good thing there is a nice restaurant with very good food. Would no choose it again.

    Bcostavasca, General Manager at Barcelo Costa Vasca, responded to this review
     Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Costa Vasca hotel. With regards to your comment, we do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed. Sometimes it is impossible to guarantee this. We recommend you for a future ocassion to let us know inmediatelly, we always try to solve it from reception at the moment, or if we have availability, we coud to provide you with alternative accommodation. We regret reading that our location did not meet your expectations although it offers La Concha beach and Peine del Viento all in walking distance or swift car ride, On the other hand, It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality. Best regard, The Hotel Management ,

    EVALUATION

    Round Indicators

    • april 16 2018
    • Kolding, Denmark
    • Business

    Krzysztof N

    “Depends what is your purpose”


    Standard level is OK - rooms, restaurant, etc. Parking lot is an advantage. Location is out of the city center and old town but still within the main town buildings. Somehow relaxing atmosphere of external restaurant tables is partly destroyed by city noise and walking by people with dogs, children or vagabond students. Getting old town will demand a taxi or bus (?). It is rather business oriented guests than tourists.


    EVALUATION

    Round Indicators

    • april 1 2018
    • Business

    mark w

    “Poor hotel ”


    Was very disappointed. The shower didn’t work at all and I found the staff not over friendly at times. The balcony is dangerous for kids as it’s too low. The bar Food was terrible, had a chicken burger which tasted horrible on crispy hard bread. The pillows were small and square and in vast numbers ! The bed wasn’t that comfy either. Glad I wasn’t paying for this or I would have certainly complained about one or two things. The positive thing were the nice breakfast.


    Bcostavasca, Manager at Barcelo Costa Vasca, responded to this review
    Dear Mr. Mark, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We are sorry to read that your shower did not work properly during your stay, we would have loved to know it by the time you were here in order to solve it immediately or give you another room. We also regret that our Bar couldn´t meet your expectations. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. In addition, we would like to inform you that we do have a pillow’s menu in each room in order for you to choose the ones that better match your needs. We are very sorry that you did not see our menu. Please, do not hesitate to contact us during your following stay and we will provide you with this service. We regret your disappointment for not enjoying the comfort of our beds, we choose high quality mattresses. On the other hand, we are happy to read that you enjoyed our breakfast buffet, considered one of the best in town. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best Regards, Management department Hotel Barcelo Costa Vasca

    EVALUATION

    Round Indicators

    • march 30 2018
    • Bicester, United Kingdom
    • Business

    LeeHitchins

    “Ok for a good night sleep”


    Hotel staff and facilities in general were excellent. the only things that let it down are being burned by the shower every three seconds because of an unbalanced flow!! the internet was basically unusable due to speed and stability issues, which made working in my room in the evenings very difficult. Bed was very comfortable, food and staff were excellent and the beach is only 500m away.


    EVALUATION

    Round Indicators

    • march 25 2018
    • Friends getaway

    Martin v

    “Good hotel”


    Situated on a central hill, close to the Concha and city centre. Rooms correct. Very helpful staff at reception. Arranged bike rental for us. Breakfast very good, with a wide choice of about everything.


    Bcostavasca, General Manager at Barcelo Costa Vasca, responded to this review
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Costa Vasca hotel with us and Tripadvisor readers. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in San Sebastian riding a bike. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Also, your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. At Barceló we know that breakfast are an important aspect of our guests' overall expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regard, The Hotel Management Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • march 21 2018
    • London, United Kingdom
    • Business

    amistad8

    “Too noisy”


    The hotel looks nice but it’s impossible to have a quiet nigh there. Internet is not always working. Regarding the location, it is actually a bit far from the centre. The only good thing there is a nice restaurant with very good food. Would no choose it again.


    Bcostavasca, General Manager at Barcelo Costa Vasca, responded to this review
    Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Costa Vasca hotel. With regards to your comment, we do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed. Sometimes it is impossible to guarantee this. We recommend you for a future ocassion to let us know inmediatelly, we always try to solve it from reception at the moment, or if we have availability, we coud to provide you with alternative accommodation. We regret reading that our location did not meet your expectations although it offers La Concha beach and Peine del Viento all in walking distance or swift car ride, On the other hand, It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality. Best regard, The Hotel Management ,

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

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