Amplia piscina del hotel Occidental Grand Papagayo Resort
;
map

Map and location

Blvd. Playa Hermosa 800mts al norte   48-5000 Golfo de Papagayo , Guanacaste   Costa Rica  


Places of Interest

23 km Daniel Oduber Quirós International Airport

31 km Gulf of Papagayo

9 km Playa del Coco

3 km Playa Hermosa

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Papagayo - Adults only

4.0/5 Round Indicators
| 4100 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

39% Complete

1601

Very good

32% Complete

1312

Average

15% Complete

624

Poor

8% Complete

335

Very poor

5% Complete

228

Filter by

Sort by

    Round Indicators
    Silvadell Brighton, Michigan. 02/21/2019 Couples

    “Excellence in Action”

    After a room change, we were treated like royalty! The view from our room in the "First Club" was spectacular! The rooms were beautiful and kept exceptionally clean daily. The food did not disappoint us in any way. The staff were professional and all seemed pleased to respond to our every need. We will definitely go back to this premiere site. The Manager, Laura went above and beyond what we expected to make our stay a wonderful experience! Many thanks to all who we encountered during our seven day stay. Pura Vida at it's finest! Highly recommended!
    Round Indicators
    Marychristine4 02/21/2019 Couples

    “Amazing resort”

    We stayed at the resort for a week but booked our main excursions through outside/private companies. We were very happy with our decision once we saw the large tour groups heading out of the resort while we were getting a private ride, just the two of us to our big combo tour. The food was amazing all week - the Oriental food is spectacular, defintely recommend reserving dinner there when you can. We had a rental car and were free to drive to Coco, Tamarindo, Brasilito and other beaches on our own without having to book a transport each time. The resort offers use of kayaks, snorkels, SUPs, etc which was nice - we also went on an afternoon bike tour that went to one of the other nearby beaches. On the first day, we felt like we were on the younger side of the age group, but as the days went by it seemed to grow in age range. Mostly couples and mostly middle agem we did not make it to the late night disco, but I would say that this is not a 24/7 party resort (if you're looking for that, go to Cancun). This was a very peaceful, beautiful resort. Highly recommended.
    Round Indicators
    TrailBlazer531880 02/21/2019 Couples

    “As good as our first visit”

    This was our third visit to the Occidental Grand Papagayo in the past 5 years. As every other visit, this hotel is a nature lovers paradise. We were entertained daily by raccoons, skunks, a huge amount of birds, butterflies, squirrels and for the first time in three visits we even saw a snake. Although small, the beach is perfectly nice and the water is ridiculously warm allowing for some serious snorkelling. I saw loads of fish, eels, rays and a couple of turtles. Bird lovers will enjoy the service road running from the edge of the property to the main road. I spent hours just walking back and forth and lost count of the species I discovered. The troop of howler monkeys were an almost daily occurrence in the grounds of the hotel too but were also regulars in the trees across from the guards gate. All of the staff we met were fantastic and always grateful when we attempted some basic phrases. The rooms are cleaned daily and the fridge contents replaced daily. The buffet restaurant always has a large selection of choices and ran with a different theme every night with a cocktail to match. A lot of the reviews criticise the cuisine here but personally I'd say if you cannot find something you like then you need to either become more adventurous and try everything or stop moaning stay at home. I hate when people leave poor reviews for hotels based on the fact they needs chips with every meal. We hired a car from an external company before leaving Scotland as we decided to drive down to see some more of this countries wildlife in the rainforests near Puntarenas. The rainforest certainly lived up to its name at this time of year but we only had rain in the hotel 1 night out of 14. The hotel has two fantastic pools and some equally fantastic bar staff who walked miles and miles in the relentless heat to keep the guests hydrated. These guys work extremely hard so please try and show some appreciation when they spend all day serving you drinks so you don't have to get off your ass. Gift shop is expensive but hey ho they all are. The one thing I always take (after our first visit) is bug spray as I got munched something terrible. I'm surprised the mosquitos can fly in Costa Rica as they drank so much of my blood I just picture them waddling along the ground unable to take off. Other reviews mention that its a public beach. This is true but this is a very safe hotel with two guarded entrances and beach exit to stop non guests entering the grounds. Not that we saw any non guests even attempting to gain entry. Don't let some of the reviews put you off this hotel. I'm not sure what people expect when they come here but I'd recommend this hotel all day and will be bringing my parents with us for our next visit in November 2020.
    Round Indicators
    1111111111111120 02/20/2019

    “Relaxing”

    This is the place to relax. Small resort. About 170 rooms. Adults only. Two pools. Excellent staff. Resort sits on cliff area, view of Gulf of Papagayo. Home to howler monkeys, iguanas,and couttimandis. Also pineapple stealing birds! Rooms are spacious. Smaller buffet than other resorts that we have been, but the food quality is first rated. No complaints
    Round Indicators
    Mike M Grand Rapids, Michigan. 02/18/2019

    “What a difference a year makes!”

    We traveled to this resort last year and had a wonderful experience but on our return this year we found some disappointing problems. It started at the reception area upon check in, the person at the desk was almost friendly. When she was explaining the different things about the resort about half way through I mentioned that we had been here last year at which point she said "why didn't you tell me that sooner". You might think they would have that information in the computer and say something like welcome back. Next was food. Last year we went to the Italian restaurant two times and loved it the wait staff could not have been nicer the service was excellent not so much this year. The service was slow and indifferent the food was not prepared well at all my wife's fish dinner was fishy and my small tenderloin that was ordered medium was well done. When finished with dinner we cancelled the desert and left. The food at the other restaurants was mostly luke warm and bland. The fruits provided were very good. If you think this is just one couple being picky you are wrong. One night we were sitting next to a couple just talking about the weather and such when they asked if we had been there before when we said yes they told us they had been two years earlier and with no prompting said they thought the place had changed for the worse, with which we obviously agreed. The property is beautiful and some of the staff are helpful but I'm afraid this is our last visit to Occidental Papagayo. We very much enjoy Costa Rica and the friendly people of this country but we will be trying new places.

    Jean Marie P, Manager at Occidental Papagayo - Adults only, responded to this review
     Dear Mike M Although we sincerely regret your disappointment with your second stay in our Occidental Papagayo, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    EVALUATION

    Round Indicators

    • february 21 2019
    • Brighton, Michigan
    • Couples

    Silvadell

    “Excellence in Action”


    After a room change, we were treated like royalty! The view from our room in the "First Club" was spectacular! The rooms were beautiful and kept exceptionally clean daily. The food did not disappoint us in any way. The staff were professional and all seemed pleased to respond to our every need. We will definitely go back to this premiere site. The Manager, Laura went above and beyond what we expected to make our stay a wonderful experience! Many thanks to all who we encountered during our seven day stay. Pura Vida at it's finest! Highly recommended!


    EVALUATION

    Round Indicators

    • february 21 2019
    • Couples

    Marychristine4

    “Amazing resort”


    We stayed at the resort for a week but booked our main excursions through outside/private companies. We were very happy with our decision once we saw the large tour groups heading out of the resort while we were getting a private ride, just the two of us to our big combo tour. The food was amazing all week - the Oriental food is spectacular, defintely recommend reserving dinner there when you can. We had a rental car and were free to drive to Coco, Tamarindo, Brasilito and other beaches on our own without having to book a transport each time. The resort offers use of kayaks, snorkels, SUPs, etc which was nice - we also went on an afternoon bike tour that went to one of the other nearby beaches. On the first day, we felt like we were on the younger side of the age group, but as the days went by it seemed to grow in age range. Mostly couples and mostly middle agem we did not make it to the late night disco, but I would say that this is not a 24/7 party resort (if you're looking for that, go to Cancun). This was a very peaceful, beautiful resort. Highly recommended.


    EVALUATION

    Round Indicators

    • february 21 2019
    • Couples

    TrailBlazer531880

    “As good as our first visit”


    This was our third visit to the Occidental Grand Papagayo in the past 5 years. As every other visit, this hotel is a nature lovers paradise. We were entertained daily by raccoons, skunks, a huge amount of birds, butterflies, squirrels and for the first time in three visits we even saw a snake. Although small, the beach is perfectly nice and the water is ridiculously warm allowing for some serious snorkelling. I saw loads of fish, eels, rays and a couple of turtles. Bird lovers will enjoy the service road running from the edge of the property to the main road. I spent hours just walking back and forth and lost count of the species I discovered. The troop of howler monkeys were an almost daily occurrence in the grounds of the hotel too but were also regulars in the trees across from the guards gate. All of the staff we met were fantastic and always grateful when we attempted some basic phrases. The rooms are cleaned daily and the fridge contents replaced daily. The buffet restaurant always has a large selection of choices and ran with a different theme every night with a cocktail to match. A lot of the reviews criticise the cuisine here but personally I'd say if you cannot find something you like then you need to either become more adventurous and try everything or stop moaning stay at home. I hate when people leave poor reviews for hotels based on the fact they needs chips with every meal. We hired a car from an external company before leaving Scotland as we decided to drive down to see some more of this countries wildlife in the rainforests near Puntarenas. The rainforest certainly lived up to its name at this time of year but we only had rain in the hotel 1 night out of 14. The hotel has two fantastic pools and some equally fantastic bar staff who walked miles and miles in the relentless heat to keep the guests hydrated. These guys work extremely hard so please try and show some appreciation when they spend all day serving you drinks so you don't have to get off your ass. Gift shop is expensive but hey ho they all are. The one thing I always take (after our first visit) is bug spray as I got munched something terrible. I'm surprised the mosquitos can fly in Costa Rica as they drank so much of my blood I just picture them waddling along the ground unable to take off. Other reviews mention that its a public beach. This is true but this is a very safe hotel with two guarded entrances and beach exit to stop non guests entering the grounds. Not that we saw any non guests even attempting to gain entry. Don't let some of the reviews put you off this hotel. I'm not sure what people expect when they come here but I'd recommend this hotel all day and will be bringing my parents with us for our next visit in November 2020.


    EVALUATION

    Round Indicators

    • february 20 2019

    1111111111111120

    “Relaxing”


    This is the place to relax. Small resort. About 170 rooms. Adults only. Two pools. Excellent staff. Resort sits on cliff area, view of Gulf of Papagayo. Home to howler monkeys, iguanas,and couttimandis. Also pineapple stealing birds! Rooms are spacious. Smaller buffet than other resorts that we have been, but the food quality is first rated. No complaints


    EVALUATION

    Round Indicators

    • february 18 2019
    • Grand Rapids, Michigan

    Mike M

    “What a difference a year makes!”


    We traveled to this resort last year and had a wonderful experience but on our return this year we found some disappointing problems. It started at the reception area upon check in, the person at the desk was almost friendly. When she was explaining the different things about the resort about half way through I mentioned that we had been here last year at which point she said "why didn't you tell me that sooner". You might think they would have that information in the computer and say something like welcome back. Next was food. Last year we went to the Italian restaurant two times and loved it the wait staff could not have been nicer the service was excellent not so much this year. The service was slow and indifferent the food was not prepared well at all my wife's fish dinner was fishy and my small tenderloin that was ordered medium was well done. When finished with dinner we cancelled the desert and left. The food at the other restaurants was mostly luke warm and bland. The fruits provided were very good. If you think this is just one couple being picky you are wrong. One night we were sitting next to a couple just talking about the weather and such when they asked if we had been there before when we said yes they told us they had been two years earlier and with no prompting said they thought the place had changed for the worse, with which we obviously agreed. The property is beautiful and some of the staff are helpful but I'm afraid this is our last visit to Occidental Papagayo. We very much enjoy Costa Rica and the friendly people of this country but we will be trying new places.


    Jean Marie P, Manager at Occidental Papagayo - Adults only, responded to this review
    Dear Mike M Although we sincerely regret your disappointment with your second stay in our Occidental Papagayo, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    Occidental Grand Papagayo Resort Hotel Restaurant

    Dreaming of a holiday in this idyllic hotel?

    Close 

    Back Find a hotel

    Hotels in El Salvador

    Select El Salvador

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Ecuador

    Select Ecuador

    Hotels in Guatemala

    Select Guatemala

    Hotels in Nicaragua

    Select Nicaragua

    Hotels in Mexico

    Select Mexico

    Hotels in Aruba

    Select Aruba

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Bulgaria

    Select Bulgaria

    Hotels in Italy

    Select Italy

    Hotels in Greece

    Select Greece

    Hotels in Portugal

    Select Portugal

    Hotels in Morocco

    Select Morocco

    Hotels in Egypt

    Select Egypt

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z