Barceló Hotel Pool  Jandía Playa
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Occidental Jandía Playa

Sancho Panza, s/n. Urbanización Playa del Jable   35625 Jandía, Pájara (Fuerteventura) , Islas Canarias   España  


Places of Interest

84 km Fuerteventura

400 m Jandía beach

45 km Las Playitas Golf Course

1 km Jandía Golf

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Playa

4.0/5 Round Indicators
| 6495 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

2185

Very good

40% Complete

2639

Average

16% Complete

1061

Poor

5% Complete

383

Very poor

3% Complete

227

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    Round Indicators
    Fiona M Leicestershire, United Kingdom. 07/18/2018 Couples

    “Lovely Hotel”

    Can't fault anything about our stay at all. - Rooms were great, had a balcony, bath/shower, air con, tea/coffee making facilities and water replenished daily, really comfortable beds. - Variety of pools which are kept clean. - Location of hotel great - right above shopping area and short walk to beach front and shops down the promenade. Only issue is quite far on the coach from the airport - took almost 2 1/4 hours back to the airport from the hotel. - Entertainment not amazing, but we weren't there for that really. - Buffet restaurant had great variety of food with lots of freshly cooked options too. Breakfast had especially great variety. Pool bar restaurant very handy too . - Drinks on the all inclusive were amazing! Could basically get as much as you want of most spirits with a wide variety of mixers too. All in all, great hotel and holiday - maybe not so great for those who cannot walk far as lots of steps, but fantastic for the majority of people.
    Round Indicators
    sajasilva Mainz, Germany. 07/17/2018 Family

    “We will come here again”

    Love this hotel. The service is great. All nice, kind, polite and friendly. We came here to relax and exactly that is what we received here. There is a small supermarket just under the hotel so if we missed or forgot anything we needed, we just bought it there. Everything else was in the hotel and the beach was also only a few minutes walking distance away. We will come to stay again at this hotel. It was such a nice relaxing holiday.
    Round Indicators
    John R Pajara. 07/17/2018 Couples

    “6th visit and the best to date”

    We love this hotel so much that we keep going back. The staff are so friendly and the level of customer service is always of a high standard. The changes to the restaurant worked well and the extra poolside entertainment was great fun. Been back 2 days and have already booked for next year. We cannot wait to get back
    Round Indicators
    vpatz24 Ipswich, United Kingdom. 07/17/2018 Friends getaway

    “Relaxing long weekend with friends and family...”

    Booked this for my hen do, I only wanted a quiet, relaxing gathering and this hotel was perfect for it. Very comfortable, great food (quality & choice), great activities around the pool during the day, no problems getting sun loungers (even for 8 of us), evening entertainment every night, ideally situated near the gorgeous beach and superb weather. It was worth the hour transfer from the airport. I will be returning in the future :)
    Round Indicators
    Steven C 07/14/2018 Family

    “Great Food, rubbish entertainment ”

    The room is excellent except the air conditioning, struggled with it and it wasn’t very good. All the food was excellent, good choices and plenty. The bar, well it was rubbish, they mainly display the make makes like Baileys but give you the cheap makes to drink, the other ones cost. In the theatre, there can be almost 200 + in there but there is only 1 barman, 2 weeks, same every night and I was told by the barman, is normal. Downstairs has far less people and always had 2 bar staff. It can take 30 minutes to get served. The entertainment in that room is also really poor, the same 3 people becoming a different band each time, Queen, Bryan Adams then U2. Really poor singing. There were 2 guys with a guitar singing songs downstairs, much much better and good to listen too. Pool and getting sun-beds was excellent. Well tended grounds. Reception was really bad to talk too, mainly because it took ages to get to them, then they let other guests skip in.

    Barcelo_Canarias, Guest Relations Manager at Occidental Jandia Playa, responded to this review
     Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We are very sorry to read the disturbances caused by the air conditioning unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our reception desk for anything we may do for you to fully enjoy your stay among us. We regret your disappointment regarding the extra charge for some drinks for our All Inclusive guests, although we would like to take the opportunity to point out that only a few Premium liquors are not included and subject to a reduced extra charge comparing to the prices charged for other types of meal plans in the hotel. We sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of entertainment for information and improvement. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards Guest experience Manager Occidental Jandia Playa****

    EVALUATION

    Round Indicators

    • july 18 2018
    • Leicestershire, United Kingdom
    • Couples

    Fiona M

    “Lovely Hotel”


    Can't fault anything about our stay at all. - Rooms were great, had a balcony, bath/shower, air con, tea/coffee making facilities and water replenished daily, really comfortable beds. - Variety of pools which are kept clean. - Location of hotel great - right above shopping area and short walk to beach front and shops down the promenade. Only issue is quite far on the coach from the airport - took almost 2 1/4 hours back to the airport from the hotel. - Entertainment not amazing, but we weren't there for that really. - Buffet restaurant had great variety of food with lots of freshly cooked options too. Breakfast had especially great variety. Pool bar restaurant very handy too . - Drinks on the all inclusive were amazing! Could basically get as much as you want of most spirits with a wide variety of mixers too. All in all, great hotel and holiday - maybe not so great for those who cannot walk far as lots of steps, but fantastic for the majority of people.


    EVALUATION

    Round Indicators

    • july 17 2018
    • Mainz, Germany
    • Family

    sajasilva

    “We will come here again”


    Love this hotel. The service is great. All nice, kind, polite and friendly. We came here to relax and exactly that is what we received here. There is a small supermarket just under the hotel so if we missed or forgot anything we needed, we just bought it there. Everything else was in the hotel and the beach was also only a few minutes walking distance away. We will come to stay again at this hotel. It was such a nice relaxing holiday.


    EVALUATION

    Round Indicators

    • july 17 2018
    • Pajara
    • Couples

    John R

    “6th visit and the best to date”


    We love this hotel so much that we keep going back. The staff are so friendly and the level of customer service is always of a high standard. The changes to the restaurant worked well and the extra poolside entertainment was great fun. Been back 2 days and have already booked for next year. We cannot wait to get back


    EVALUATION

    Round Indicators

    • july 17 2018
    • Ipswich, United Kingdom
    • Friends getaway

    vpatz24

    “Relaxing long weekend with friends and family...”


    Booked this for my hen do, I only wanted a quiet, relaxing gathering and this hotel was perfect for it. Very comfortable, great food (quality & choice), great activities around the pool during the day, no problems getting sun loungers (even for 8 of us), evening entertainment every night, ideally situated near the gorgeous beach and superb weather. It was worth the hour transfer from the airport. I will be returning in the future :)


    EVALUATION

    Round Indicators

    • july 14 2018
    • Family

    Steven C

    “Great Food, rubbish entertainment ”


    The room is excellent except the air conditioning, struggled with it and it wasn’t very good. All the food was excellent, good choices and plenty. The bar, well it was rubbish, they mainly display the make makes like Baileys but give you the cheap makes to drink, the other ones cost. In the theatre, there can be almost 200 + in there but there is only 1 barman, 2 weeks, same every night and I was told by the barman, is normal. Downstairs has far less people and always had 2 bar staff. It can take 30 minutes to get served. The entertainment in that room is also really poor, the same 3 people becoming a different band each time, Queen, Bryan Adams then U2. Really poor singing. There were 2 guys with a guitar singing songs downstairs, much much better and good to listen too. Pool and getting sun-beds was excellent. Well tended grounds. Reception was really bad to talk too, mainly because it took ages to get to them, then they let other guests skip in.


    Barcelo_Canarias, Guest Relations Manager at Occidental Jandia Playa, responded to this review
    Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We are very sorry to read the disturbances caused by the air conditioning unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our reception desk for anything we may do for you to fully enjoy your stay among us. We regret your disappointment regarding the extra charge for some drinks for our All Inclusive guests, although we would like to take the opportunity to point out that only a few Premium liquors are not included and subject to a reduced extra charge comparing to the prices charged for other types of meal plans in the hotel. We sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of entertainment for information and improvement. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards Guest experience Manager Occidental Jandia Playa****

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