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Barceló Jandía Club Premium  Hotel Pool
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Map and location

Sancho Panza, s/n. Urbanizacin Playa del Jable   35625 Janda, Pjara (Fuerteventura) , Islas Canarias   Espaa  


Places of Interest

84 km Fuerteventura

1 km Jandía Golf

45 km Las Playitas Golf Course

400 m Jandía beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Royal Level - Adults only

4.5/5 Round Indicators
| 1598 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

60% Complete

961

Very good

25% Complete

411

Average

9% Complete

146

Poor

3% Complete

49

Very poor

1% Complete

31

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    Round Indicators
    Peter G North Wales, United Kingdom. 04/15/2019 Couples

    “1 week spring restful break”

    Thoroughly enjoyed the royal level of this hotel. Exceeded all my expectations. The rooms were quiet, well cared for and the pools area was lovely. The buffet staff in the Atlantico restaurant were outstanding. Attentive , helpful and friendly. The buffet food was beautifully presented , wide choice and very good quality. The a la carte restaurant was more average but the staff were lovely.
    Round Indicators
    Cagsy62 Denbigh, United Kingdom. 04/15/2019 Couples

    “Great hotel”

    Just had last minute break here and it exceeded our expectations. Lovely hotel, nice rooms, if a little dated. Food, particularly in the buffet restaurant was excellent. All the staff were friendly and helpful. Not much to do in this area. A walk into town or down to the beach is about it, but if you want a relaxing break in the sunshine I would highly recommend it here.
    Round Indicators
    davidwright311052 Oldham, United Kingdom. 04/13/2019 Couples

    “Brilliant ”

    Clean, friendly, helpful staff. Over 21s in our part. Highly recommended would definitely come again. Rooms immaculate, cleaned daily with tea, coffee and mini bar. Restaurant high quality with good range

    jandiaplayarrpp, Assistant Manager at Occidental Jandia Royal Level - Adults Only, responded to this review
     Dear Guest, First and foremost we would like to thank you for choosing our Occidental Jandía Royal Level hotel for your visit to Fuerteventura and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are thrilled you enjoyed your recent stay with us. We look forward to welcoming you back again very soon. Yours sincerely, Assistant Manager Occidental Jandía Royal Level****

    Round Indicators
    mrgtg12018 Southport, United Kingdom. 04/11/2019 Couples

    “Always a great hotel for quality food and slick service with a friendly smile”

    We are on an all inclusive holiday in the adults only wing of a large hotel in fuertaventura. The royal level is very comfortable, the rooms are spacious, the food plentiful and of high quality and the drinks all premium brands. The staff make this place though, always smiling, attentive and quick to remove a dirty plate or fill an empty glass. This is our fourth visit and other quests here at the moment are repeat visitors. You get what you pay for and it’s worth it. Enjoy

    jandiaplayarrpp, Assistant Manager at Occidental Jandia Royal Level - Adults Only, responded to this review
     Dear Guest, Firstly we would like to thank you for choosing Occidental Jandía Royal Level hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in a near future. Yours sincerely, Assistant Manager Occidental Jandía Royal Level****

    Round Indicators
    LaurieCaterhamHill 04/08/2019 Couples

    “You don't get the services they advertise”

    We stayed all-inclusive in a suite from 04-Mar – 11-Mar-2019 We knew that the Royal Level was part of the bigger Jandia Playa and this was not a cause of disappointment. We were not disturbed by noise nor inconvenienced by having to pass through the other hotel to get to the bar and pool. The suite was excellent; the most enormous bed we have ever slept in. There was a huge Spa bath in the bathroom and private spa bath outside on the terrace. The bathroom shower was one of the best have come across in hotels. The Atlantico buffet restaurant served good, if repetitive, food and the waiting staff were outstanding. The pool and Verde bars served branded drinks as promised. We very much enjoyed the facilities that were available to us, and the holiday overall. However…. As others have commented on this site, facilities are withdrawn by the hotel with no notice on the hotel website. 1) The a la carte restaurant was closed before we had even arrived. I questioned this with the hotel prior to our arrival but they would not comment. Most of the staff did not know why it had closed. The Guest Experience lady told us it was due to unexpected maintenance. But if you look at other Tripadvisor reviews, it seems to happen a lot around this time of year, but remarkably, not in the high season. My own opinion is they do it to save money. The buffet restaurant had good food. I also love McDonald’s, but I don’t want to eat it for lunch and dinner for a whole week. We had really been looking forward to the a la carte restaurant, which from the hotel video on You Tube looks fantastic. 2) There was no waiter service at the pool, and no snacks on offer either. Again, contrary to the hotel’s video. 3) There is another snack bar on the Royal Level. This also is featured in a You Tube videos posted by hotel, This was never open during our time at the hotel. 4) The hotel boasts a separate Reception desk for Premium guests. No, it supplies Marianna. When she is on holiday or has her days off, there is no Premium Reception desk It could have been the perfect holiday, but due to what I consider gross mis-representation by the hotel, we came away feeling cheated.

    EVALUATION

    Round Indicators

    • april 15 2019
    • North Wales, United Kingdom
    • Couples

    Peter G

    “1 week spring restful break”


    Thoroughly enjoyed the royal level of this hotel. Exceeded all my expectations. The rooms were quiet, well cared for and the pools area was lovely. The buffet staff in the Atlantico restaurant were outstanding. Attentive , helpful and friendly. The buffet food was beautifully presented , wide choice and very good quality. The a la carte restaurant was more average but the staff were lovely.


    EVALUATION

    Round Indicators

    • april 15 2019
    • Denbigh, United Kingdom
    • Couples

    Cagsy62

    “Great hotel”


    Just had last minute break here and it exceeded our expectations. Lovely hotel, nice rooms, if a little dated. Food, particularly in the buffet restaurant was excellent. All the staff were friendly and helpful. Not much to do in this area. A walk into town or down to the beach is about it, but if you want a relaxing break in the sunshine I would highly recommend it here.


    EVALUATION

    Round Indicators

    • april 13 2019
    • Oldham, United Kingdom
    • Couples

    davidwright311052

    “Brilliant ”


    Clean, friendly, helpful staff. Over 21s in our part. Highly recommended would definitely come again. Rooms immaculate, cleaned daily with tea, coffee and mini bar. Restaurant high quality with good range


    jandiaplayarrpp, Assistant Manager at Occidental Jandia Royal Level - Adults Only, responded to this review
    Dear Guest, First and foremost we would like to thank you for choosing our Occidental Jandía Royal Level hotel for your visit to Fuerteventura and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are thrilled you enjoyed your recent stay with us. We look forward to welcoming you back again very soon. Yours sincerely, Assistant Manager Occidental Jandía Royal Level****

    EVALUATION

    Round Indicators

    • april 11 2019
    • Southport, United Kingdom
    • Couples

    mrgtg12018

    “Always a great hotel for quality food and slick service with a friendly smile”


    We are on an all inclusive holiday in the adults only wing of a large hotel in fuertaventura. The royal level is very comfortable, the rooms are spacious, the food plentiful and of high quality and the drinks all premium brands. The staff make this place though, always smiling, attentive and quick to remove a dirty plate or fill an empty glass. This is our fourth visit and other quests here at the moment are repeat visitors. You get what you pay for and it’s worth it. Enjoy


    jandiaplayarrpp, Assistant Manager at Occidental Jandia Royal Level - Adults Only, responded to this review
    Dear Guest, Firstly we would like to thank you for choosing Occidental Jandía Royal Level hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in a near future. Yours sincerely, Assistant Manager Occidental Jandía Royal Level****

    EVALUATION

    Round Indicators

    • april 8 2019
    • Couples

    LaurieCaterhamHill

    “You don't get the services they advertise”


    We stayed all-inclusive in a suite from 04-Mar – 11-Mar-2019 We knew that the Royal Level was part of the bigger Jandia Playa and this was not a cause of disappointment. We were not disturbed by noise nor inconvenienced by having to pass through the other hotel to get to the bar and pool. The suite was excellent; the most enormous bed we have ever slept in. There was a huge Spa bath in the bathroom and private spa bath outside on the terrace. The bathroom shower was one of the best have come across in hotels. The Atlantico buffet restaurant served good, if repetitive, food and the waiting staff were outstanding. The pool and Verde bars served branded drinks as promised. We very much enjoyed the facilities that were available to us, and the holiday overall. However…. As others have commented on this site, facilities are withdrawn by the hotel with no notice on the hotel website. 1) The a la carte restaurant was closed before we had even arrived. I questioned this with the hotel prior to our arrival but they would not comment. Most of the staff did not know why it had closed. The Guest Experience lady told us it was due to unexpected maintenance. But if you look at other Tripadvisor reviews, it seems to happen a lot around this time of year, but remarkably, not in the high season. My own opinion is they do it to save money. The buffet restaurant had good food. I also love McDonald’s, but I don’t want to eat it for lunch and dinner for a whole week. We had really been looking forward to the a la carte restaurant, which from the hotel video on You Tube looks fantastic. 2) There was no waiter service at the pool, and no snacks on offer either. Again, contrary to the hotel’s video. 3) There is another snack bar on the Royal Level. This also is featured in a You Tube videos posted by hotel, This was never open during our time at the hotel. 4) The hotel boasts a separate Reception desk for Premium guests. No, it supplies Marianna. When she is on holiday or has her days off, there is no Premium Reception desk It could have been the perfect holiday, but due to what I consider gross mis-representation by the hotel, we came away feeling cheated.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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