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Sancho Panza, s/n. Urbanizacin Playa del Jable   35625 Janda, Pjara (Fuerteventura) , Islas Canarias   Espaa  


Places of Interest

84 km Fuerteventura

1 km Jandía Golf

45 km Las Playitas Golf Course

400 m Jandía beach

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Guest reviews.

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Occidental Jandía Royal Level - Adults only

4.5/5 Round Indicators
| 1569 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

60% Complete

943

Very good

25% Complete

403

Average

9% Complete

143

Poor

3% Complete

49

Very poor

1% Complete

31

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    Round Indicators
    Jale K Cheshire, United Kingdom. 03/21/2019 Couples

    “Another amazing stay”

    We stayed at this hotel in 2017 as an anniversary treat, we had such a lovely time we decided to stay again, we thoroughly enjoyed our stay the room, the food and the staff are so friendly and attentive nothing was too much trouble
    Round Indicators
    Yvette T Worcester, United Kingdom. 03/18/2019 Couples

    “Crying babies at the Adults only royal level hotel”

    Occidental Jandia Royal level -”adults only” at Occidental Jandia Playa is not “adult only”, it is a sectioned off small part of the hotel. The doors remain open and the sounds of screaming kids can be heard (if the the doors were kept shut, you'd still hear them from your room/balcony).....not what you'd expect when paying extra for the peace and quiet most adults only holidays offer! The hotel seemed to have a drain problem. I assume that's why they used such copious amounts of deodorizing sprays in the communal areas.. it was all a bit strong and sickening for me. The drains would back feed when you even ran a tap, the smell was atrocious. The water and electricity cut off several times during our stay. The a la carte section was closed. So we all had to fit into the small dining area. Few people dressed up. The staff were helpful and welcoming & the hotel would be great for families I'm sure. We will be more careful when choosing adults only in future.
    Round Indicators
    andy c Evesham, United Kingdom. 03/18/2019 Couples

    “Accidentally went to occidental…”

    If you're looking to spend extra on an adults only holiday, but wish to hear screaming children and crying babies, this is the perfect hotel for you! Occidental Jandia Royal level -”adults only” at Occidental Jandia Playa is not as it states “adult only”, it's adults separated from children buy a thin glass wall with a door in it that remains permanently open. This was a terrible disappointment to us. We choose to go to adults only hotels because of my tinnitus… Occidental hotels are linked with Barcelo hotels & as we've had such amazing holidays with them, we thought we knew what to expect… oh how wrong we were! Occidental Jandia Mar (for families) is next door… we believed the separation of hotels would be enough to not worry about noise.. When we arrived at Occidental Jandia Royal level -”adults only” we walked into reception and were shocked to see families with young children in the lobby! We believed we gone to the wrong place and ask reception where we should be, but they pointed us over to the ‘royal level’ section which wasn't even separated by a closed door! We were shown to our room, which had a balcony from which you could hear all the screaming children and crying babies! Granted you couldn't see them, but tinnitus isn't bothered whether you can see them or not. Our holiday was spent avoiding our hotel. Jandia and Morro Jable were beautiful to explore, just choose a different hotel. The water cut off a couple of times while we were there, amazingly both times when I was having a shave! the drains seem to backfeed slightly so there was a dreadful smell of sewage in our room each day if you so much as ran a tap. The à la carte section was closed for refurbishment, so we all had to fit into a canteen style restaurant. I was certainly over dressed.. hoodies seemed to be the dress code… The staff were impeccable, kind and helpful..the hotel's only saving grace, but we won't be returning.
    Round Indicators
    MarkD4237 03/12/2019 Couples

    “Excellent Location for 40th Celebration”

    Stayed here for 4 days after my 40th Birthday and I couldn't have wished for a better setting. From walking in after a long flight and transfer the luxury was there to see straight off. Being able to use a different cocktail bar from the main hotel was great, the cocktails were second to none. Each one was freshly made and delivered to a table of your choice. The Royal level had it's own restaurant, cocktail bar and pool with bar available. All staff were extremely friendly and David (cocktail bar) Filo (Poolside bar) were super friendly and accommodating but to name only two. Our room had a sea view which was amazing in the morning watching the sun rise and on an evening with a drink or four. We had friends staying at the same hotel but not in the Royal Level. On the rare occasion we dined with them in the main restaurant made is appreciate the Royal Level that little bit more. The food and drink were a cut above and delivered perfectly. Overall the Royal Jandia is an excellent hotel and the perfect level of luxury. Four days were not long enough. free WiFi in room and around hotel. Definitely recommend and we will be going back for sure.
    Round Indicators
    longwaitwilsons Church Stretton, United Kingdom. 03/11/2019 Family

    “Winter Break”

    Excellent holiday in a great hotel.Hospitable staff makes it for us, this is our third time we have stayed in the adult area and we will be going again.The walks along the front/beach can be recommended to allow the great meals to be digested

    EVALUATION

    Round Indicators

    • march 21 2019
    • Cheshire, United Kingdom
    • Couples

    Jale K

    “Another amazing stay”


    We stayed at this hotel in 2017 as an anniversary treat, we had such a lovely time we decided to stay again, we thoroughly enjoyed our stay the room, the food and the staff are so friendly and attentive nothing was too much trouble


    EVALUATION

    Round Indicators

    • march 18 2019
    • Worcester, United Kingdom
    • Couples

    Yvette T

    “Crying babies at the Adults only royal level hotel”


    Occidental Jandia Royal level -”adults only” at Occidental Jandia Playa is not “adult only”, it is a sectioned off small part of the hotel. The doors remain open and the sounds of screaming kids can be heard (if the the doors were kept shut, you'd still hear them from your room/balcony).....not what you'd expect when paying extra for the peace and quiet most adults only holidays offer! The hotel seemed to have a drain problem. I assume that's why they used such copious amounts of deodorizing sprays in the communal areas.. it was all a bit strong and sickening for me. The drains would back feed when you even ran a tap, the smell was atrocious. The water and electricity cut off several times during our stay. The a la carte section was closed. So we all had to fit into the small dining area. Few people dressed up. The staff were helpful and welcoming & the hotel would be great for families I'm sure. We will be more careful when choosing adults only in future.


    EVALUATION

    Round Indicators

    • march 18 2019
    • Evesham, United Kingdom
    • Couples

    andy c

    “Accidentally went to occidental…”


    If you're looking to spend extra on an adults only holiday, but wish to hear screaming children and crying babies, this is the perfect hotel for you! Occidental Jandia Royal level -”adults only” at Occidental Jandia Playa is not as it states “adult only”, it's adults separated from children buy a thin glass wall with a door in it that remains permanently open. This was a terrible disappointment to us. We choose to go to adults only hotels because of my tinnitus… Occidental hotels are linked with Barcelo hotels & as we've had such amazing holidays with them, we thought we knew what to expect… oh how wrong we were! Occidental Jandia Mar (for families) is next door… we believed the separation of hotels would be enough to not worry about noise.. When we arrived at Occidental Jandia Royal level -”adults only” we walked into reception and were shocked to see families with young children in the lobby! We believed we gone to the wrong place and ask reception where we should be, but they pointed us over to the ‘royal level’ section which wasn't even separated by a closed door! We were shown to our room, which had a balcony from which you could hear all the screaming children and crying babies! Granted you couldn't see them, but tinnitus isn't bothered whether you can see them or not. Our holiday was spent avoiding our hotel. Jandia and Morro Jable were beautiful to explore, just choose a different hotel. The water cut off a couple of times while we were there, amazingly both times when I was having a shave! the drains seem to backfeed slightly so there was a dreadful smell of sewage in our room each day if you so much as ran a tap. The à la carte section was closed for refurbishment, so we all had to fit into a canteen style restaurant. I was certainly over dressed.. hoodies seemed to be the dress code… The staff were impeccable, kind and helpful..the hotel's only saving grace, but we won't be returning.


    EVALUATION

    Round Indicators

    • march 12 2019
    • Couples

    MarkD4237

    “Excellent Location for 40th Celebration”


    Stayed here for 4 days after my 40th Birthday and I couldn't have wished for a better setting. From walking in after a long flight and transfer the luxury was there to see straight off. Being able to use a different cocktail bar from the main hotel was great, the cocktails were second to none. Each one was freshly made and delivered to a table of your choice. The Royal level had it's own restaurant, cocktail bar and pool with bar available. All staff were extremely friendly and David (cocktail bar) Filo (Poolside bar) were super friendly and accommodating but to name only two. Our room had a sea view which was amazing in the morning watching the sun rise and on an evening with a drink or four. We had friends staying at the same hotel but not in the Royal Level. On the rare occasion we dined with them in the main restaurant made is appreciate the Royal Level that little bit more. The food and drink were a cut above and delivered perfectly. Overall the Royal Jandia is an excellent hotel and the perfect level of luxury. Four days were not long enough. free WiFi in room and around hotel. Definitely recommend and we will be going back for sure.


    EVALUATION

    Round Indicators

    • march 11 2019
    • Church Stretton, United Kingdom
    • Family

    longwaitwilsons

    “Winter Break”


    Excellent holiday in a great hotel.Hospitable staff makes it for us, this is our third time we have stayed in the adult area and we will be going again.The walks along the front/beach can be recommended to allow the great meals to be digested


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