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Barceló Lanzarote Resort Hotel deluxe suite
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Map and location

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote) , Islas Canarias   España  


Places of Interest

15 km Lanzarote Airport

3 km Costa Teguise Golf Course

400 m Cala del Ancla beach

4.5 km Costa Teguise

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Lanzarote Mar

4.0/5 Round Indicators
| 8455 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

37% Complete

3162

Very good

35% Complete

3010

Average

17% Complete

1450

Poor

5% Complete

500

Very poor

3% Complete

334

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    Round Indicators
    KWC156 Leeds, United Kingdom. 11/15/2019 Couples

    “Lovely holiday”

    Really enjoyed our stay at this hotel. Our room had recently been refurbished. The food and drink selection for All inclusive was great - friendly staff in the restaurant. Enjoyed the evening entertainment and daytime activities. We were invited to the A la carte restaurant for a meal which was unexpected as not included in the AI deal we had - we enjoyed the food and the waitress was lovely. The wellness spa was unfortunately closed for refurbishment. I felt the Atlantico bar and Mediterranean restaurant lacked atmosphere without any music. The hotel is on a good bus route. We went to Teguise market on Sunday - 5 euros each what, definitely worth a trip! We used the courtesy coach several times to the beach and found a lovely beach chillout cocktail bar that we loved. There isn’t much around where the hotel is, a second Occidental hotel opposite, a few small shops and supermarket. Nowhere really to walk to. Costa Teguise centre is 3.50 euros in a taxi elsewhere, much more going on there.
    Round Indicators
    Sanjlal Wednesbury, United Kingdom. 11/15/2019 Friends getaway

    “Winter break”

    Superb hotel with no bad points to mention. Will return next time I come to Lanzarote. Cristina on reception is a really wonderful person and a credit to the hotel. Really have nothing to moan about here.

    Occ_LanzaroteMar, Gerente at Occidental Lanzarote Mar, responded to this review
     Dear Mr. Sanjlal, First and foremost, we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are delighted to read that we were able to match your holiday expectations. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Lanzarote Mar very soon. Kind Regards, The Management

    Round Indicators
    Emma H Herts. 11/15/2019 Family

    “Nice October half term break”

    We were fortunate to have fantastic weather for this late October/early November break in beautiful Lanzarote with our 2 boys age 8 and 12. This hotel was a good base to explore the lovely island of Lanzarote with big comfy rooms (however they are dated and could use a renovation soon) The restaurant was well stocked, good food and service, however its location underground isnt very welcoming. The pool bar was great, very friendly staff and we loved the self service bar. The hotel is large and hard to navigate and the information we received at reception was limited. The pool is great, fun slides and great daytime activities which we all enjoyed. The nighttime shows were too late though.

    Occ_LanzaroteMar, Gerente at Occidental Lanzarote Mar, responded to this review
     Dear Enma, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Lanzarote. On the one hand, we are sorry that you found certain imperfections resulting from wear and tear in the room where you stayed. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. On the other hand, we would like to thank you for your highlight on the comfort of our beds because at Occidental we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you once again for making us your choice hotel and for your constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, The Management

    Round Indicators
    karenboath22 Brentwood, United Kingdom. 11/12/2019 Friends getaway

    “Very average”

    Not the best hotel I’ve stayed in and not sure how it is four star. Rooms need a good freshen up very tired and smelt damp. Evening entertainment finished early and bars shut earlier than advertised. Staff in restaurant quite rude apart from one lady. Staff in bar areas were better.

    Occ_LanzaroteMar, Gerente at Occidental Lanzarote Mar, responded to this review
     Dear Karen, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are sorry that the hotel category legally assigned to us for our facilities and services does not match what you perceived during your stay. We will continue to work towards changing this perception through our efforts and service-minded spirit. On the other hand, we are surprised by your comment related to the behavior of one member of our staff and we will certainly be passing your comments directly to the management responsible, however, we are pleased to read that with the majority of our team members you had positive interactions and felt well looked after at all times, which is our ultimate goal. According to your comment about the bars, rest assured that your comments will assist our team to avoid this from happening in the future. Furthermore, we are sorry that you found certain imperfections resulting from wear and tear in the room where you stayed. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, The Management

    Round Indicators
    Robert H 11/12/2019 Couples

    “Great”

    Very nice hotel, excellent food and location entertainment a bit repetitive but good at what they do,, used other bars instead which are very good,would deffinatly use again, or one from the same chain

    Occ_LanzaroteMar, Gerente at Occidental Lanzarote Mar, responded to this review
     Dear Rober, First and foremost, we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We also greatly appreciate your comments on the quality and variety of our buffets. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards, The Management

    EVALUATION

    Round Indicators

    • november 15 2019
    • Leeds, United Kingdom
    • Couples

    KWC156

    “Lovely holiday”


    Really enjoyed our stay at this hotel. Our room had recently been refurbished. The food and drink selection for All inclusive was great - friendly staff in the restaurant. Enjoyed the evening entertainment and daytime activities. We were invited to the A la carte restaurant for a meal which was unexpected as not included in the AI deal we had - we enjoyed the food and the waitress was lovely. The wellness spa was unfortunately closed for refurbishment. I felt the Atlantico bar and Mediterranean restaurant lacked atmosphere without any music. The hotel is on a good bus route. We went to Teguise market on Sunday - 5 euros each what, definitely worth a trip! We used the courtesy coach several times to the beach and found a lovely beach chillout cocktail bar that we loved. There isn’t much around where the hotel is, a second Occidental hotel opposite, a few small shops and supermarket. Nowhere really to walk to. Costa Teguise centre is 3.50 euros in a taxi elsewhere, much more going on there.


    EVALUATION

    Round Indicators

    • november 15 2019
    • Wednesbury, United Kingdom
    • Friends getaway

    Sanjlal

    “Winter break”


    Superb hotel with no bad points to mention. Will return next time I come to Lanzarote. Cristina on reception is a really wonderful person and a credit to the hotel. Really have nothing to moan about here.


    Occ_LanzaroteMar, Gerente at Occidental Lanzarote Mar, responded to this review
    Dear Mr. Sanjlal, First and foremost, we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are delighted to read that we were able to match your holiday expectations. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Lanzarote Mar very soon. Kind Regards, The Management

    EVALUATION

    Round Indicators

    • november 15 2019
    • Herts
    • Family

    Emma H

    “Nice October half term break”


    We were fortunate to have fantastic weather for this late October/early November break in beautiful Lanzarote with our 2 boys age 8 and 12. This hotel was a good base to explore the lovely island of Lanzarote with big comfy rooms (however they are dated and could use a renovation soon) The restaurant was well stocked, good food and service, however its location underground isnt very welcoming. The pool bar was great, very friendly staff and we loved the self service bar. The hotel is large and hard to navigate and the information we received at reception was limited. The pool is great, fun slides and great daytime activities which we all enjoyed. The nighttime shows were too late though.


    Occ_LanzaroteMar, Gerente at Occidental Lanzarote Mar, responded to this review
    Dear Enma, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Lanzarote. On the one hand, we are sorry that you found certain imperfections resulting from wear and tear in the room where you stayed. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. On the other hand, we would like to thank you for your highlight on the comfort of our beds because at Occidental we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you once again for making us your choice hotel and for your constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, The Management

    EVALUATION

    Round Indicators

    • november 12 2019
    • Brentwood, United Kingdom
    • Friends getaway

    karenboath22

    “Very average”


    Not the best hotel I’ve stayed in and not sure how it is four star. Rooms need a good freshen up very tired and smelt damp. Evening entertainment finished early and bars shut earlier than advertised. Staff in restaurant quite rude apart from one lady. Staff in bar areas were better.


    Occ_LanzaroteMar, Gerente at Occidental Lanzarote Mar, responded to this review
    Dear Karen, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are sorry that the hotel category legally assigned to us for our facilities and services does not match what you perceived during your stay. We will continue to work towards changing this perception through our efforts and service-minded spirit. On the other hand, we are surprised by your comment related to the behavior of one member of our staff and we will certainly be passing your comments directly to the management responsible, however, we are pleased to read that with the majority of our team members you had positive interactions and felt well looked after at all times, which is our ultimate goal. According to your comment about the bars, rest assured that your comments will assist our team to avoid this from happening in the future. Furthermore, we are sorry that you found certain imperfections resulting from wear and tear in the room where you stayed. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, The Management

    EVALUATION

    Round Indicators

    • november 12 2019
    • Couples

    Robert H

    “Great”


    Very nice hotel, excellent food and location entertainment a bit repetitive but good at what they do,, used other bars instead which are very good,would deffinatly use again, or one from the same chain


    Occ_LanzaroteMar, Gerente at Occidental Lanzarote Mar, responded to this review
    Dear Rober, First and foremost, we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We also greatly appreciate your comments on the quality and variety of our buffets. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards, The Management

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

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    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.