Barceló Lanzarote Resort Hotel deluxe suite
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Map and location

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote) , Islas Canarias   España  


Places of Interest

15 km Lanzarote Airport

3 km Costa Teguise Golf Course

400 m Cala del Ancla beach

4.5 km Costa Teguise

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Prizes and awards

Guest reviews.

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Occidental Lanzarote Mar

4.0/5 Round Indicators
| 7579 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

36% Complete

2781

Very good

35% Complete

2708

Average

17% Complete

1310

Poor

6% Complete

467

Very poor

4% Complete

313

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    Round Indicators
    Sparksy_1 Birmingham, United Kingdom. 03/23/2019 Couples

    “Ok for a sort break”

    Rated as a 4 star resort but really would put this at a 3. Hotel is clean and comfortable but pretty basic. There is a €3 charge daily for safety deposit box and pool towels €10 deposit. Rooms could do with a revamp...and you can hear the wind howling. The doors did not close properly so there was a constant draft in our room. Did not complain as only here for 4 days. Don’t expect much of a view. The hotel is by the ocean but there is a large industrial plant to 1 side and an abandoned building site to the other. It has a good entertainment programme for kids and we found all of the staff to be friendly and helpful. Food is not much to write home about. Worth a visit into the town...around a 30 min walk. Nice beaches are near to the resort centre.
    Round Indicators
    GillyandAndy Elmswell, United Kingdom. 03/23/2019 Couples

    “Nice break away”

    This hotel is as everyone else states, a little dated. It is however fabulously clean. Reception staff are welcoming and very helpful. The hotel is quite a way from the main resort but it is a nice walk along the front or there is courtesy bus. It is REALLY windy which is quite chilly this time of year so packing a good jumper is a must if you want to walk by the sea especially in the morning and evening. We tried to use the bus once but it filled quickly and we had to get a cab which was just 4 euros. The food was plentiful and replenished often. There would be no problem finding something to eat for any fussy eater. Lots of lovely fresh salad and fruit and meat and fish cooked in front of you. Other dishes on various islands. That perhaps could be reorganised. It becomes a bit crowded as people search for various dishes and bump into each other. The light was gloomy unless you were lucky enough to get in the area next to the food (which we were never lucky enough to do). Can't imagine what it would be like there in the full swing of things. We had to wait just once for a table and it seemed pretty full at meal times but the hotel didn't seem to be full the rest of the day. Not sure where everybody went! The help yourself bar was fun! No need to queue and make yourself understood. Can get your drink exactly how you like it. In my case just a splash of alcohol and a choice of zero coke, zero fanta lemon or zero orange. The pool area was mainly quiet as this time of year the wind was pretty cool. We thought it may be less appealing in the summer when the hotel is full as there is not a great amount of space around the pool. The rooms are spacious and clean. TV in room with three English channels. We asked for a kettle as they are not provided and paid a deposit of €20 for one for the week. We bought our own supplies with us. The light in the room is subdued so make up in the bathroom ladies! Also I found the hairdryer under powered but I do have really thick hair. The WiFi was great in our room. We were in block 4. Lots of steps and stairs everywhere so perhaps not the most ideal for getting around if you have problems. There are ramps and a few lifts however and I am sure the hotel will put you in a place where it is best for your mobility if you let them know! All in all a very pleasant stay. No honest complaints at all. But we do prefer Playable Brancaster so probably would not return.
    Round Indicators
    poph 03/22/2019 Family

    “Best All Inclusive hotel”

    This has to be the best All inclusive hotel we have personally stayed at. The food was great and even the fussy eaters like me could find something. My kids really enjoyed the entertainment and we have booked to stay again this year! Really looking forward to it! The lay out is a bit strange we got lost a few times. Pool area was busy and we never put towels down where ever we have been before, but we had to on this holiday as we had no chance of getting a lounger otherwise.

    Occ_LanzaroteMar, Director General at Occidental Lanzarote Mar, responded to this review
     Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Lanzarote Mar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. We are thrilled you enjoyed your All Inclusive plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, The Management

    Round Indicators
    Happiness22436671682 Newcastle upon Tyne, United Kingdom. 03/21/2019 Friends getaway

    “Lovely hotel”

    Lots of things to do without leaving the hotel. Friendly staff .good sized room .good food .Can't fault them. Good location .easy to get around and get to the town's near by . We would definitely go back .The barcelo group are great in general.

    Occ_LanzaroteMar, Director General at Occidental Lanzarote Mar, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Occidental Lanzarote Mar. We are happy that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are very happy to read that you like the food, the room and the location. We always looking to offer a great holidays experience to all our guests. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, The Management

    Round Indicators
    Drbinoche Dublin, Ireland. 03/20/2019 Family

    “Fantastic family holiday”

    My wife and I took our 3 month old on his first holiday in January 2019. The Occidental was recommended to us by the travel agent and she was spot on. The hotel is very good with wonderful staff. The hotel is about 25 minute walk to the Costa Teguise but the walk is lovely if you go along the promenade. The room was perfect with everything we could want. A cot was provided but we ended up not needing it. We were half-board and I cannot fault the amount of food made available for both breakfast and dinner. To be honest, I overdid it on the food most days, but sure its the holidays. All of the staff we met were really nice and helpful. The pools were great, if not a little cold; then again it was January. The bar was fine if not a bit too large. I would highly recommend the Occidental if looking for a family holiday. We hope to return in the future.

    Occ_LanzaroteMar, Director General at Occidental Lanzarote Mar, responded to this review
     Dear Drbinoche, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your holiday expectations. We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, The Management

    EVALUATION

    Round Indicators

    • march 23 2019
    • Birmingham, United Kingdom
    • Couples

    Sparksy_1

    “Ok for a sort break”


    Rated as a 4 star resort but really would put this at a 3. Hotel is clean and comfortable but pretty basic. There is a €3 charge daily for safety deposit box and pool towels €10 deposit. Rooms could do with a revamp...and you can hear the wind howling. The doors did not close properly so there was a constant draft in our room. Did not complain as only here for 4 days. Don’t expect much of a view. The hotel is by the ocean but there is a large industrial plant to 1 side and an abandoned building site to the other. It has a good entertainment programme for kids and we found all of the staff to be friendly and helpful. Food is not much to write home about. Worth a visit into the town...around a 30 min walk. Nice beaches are near to the resort centre.


    EVALUATION

    Round Indicators

    • march 23 2019
    • Elmswell, United Kingdom
    • Couples

    GillyandAndy

    “Nice break away”


    This hotel is as everyone else states, a little dated. It is however fabulously clean. Reception staff are welcoming and very helpful. The hotel is quite a way from the main resort but it is a nice walk along the front or there is courtesy bus. It is REALLY windy which is quite chilly this time of year so packing a good jumper is a must if you want to walk by the sea especially in the morning and evening. We tried to use the bus once but it filled quickly and we had to get a cab which was just 4 euros. The food was plentiful and replenished often. There would be no problem finding something to eat for any fussy eater. Lots of lovely fresh salad and fruit and meat and fish cooked in front of you. Other dishes on various islands. That perhaps could be reorganised. It becomes a bit crowded as people search for various dishes and bump into each other. The light was gloomy unless you were lucky enough to get in the area next to the food (which we were never lucky enough to do). Can't imagine what it would be like there in the full swing of things. We had to wait just once for a table and it seemed pretty full at meal times but the hotel didn't seem to be full the rest of the day. Not sure where everybody went! The help yourself bar was fun! No need to queue and make yourself understood. Can get your drink exactly how you like it. In my case just a splash of alcohol and a choice of zero coke, zero fanta lemon or zero orange. The pool area was mainly quiet as this time of year the wind was pretty cool. We thought it may be less appealing in the summer when the hotel is full as there is not a great amount of space around the pool. The rooms are spacious and clean. TV in room with three English channels. We asked for a kettle as they are not provided and paid a deposit of €20 for one for the week. We bought our own supplies with us. The light in the room is subdued so make up in the bathroom ladies! Also I found the hairdryer under powered but I do have really thick hair. The WiFi was great in our room. We were in block 4. Lots of steps and stairs everywhere so perhaps not the most ideal for getting around if you have problems. There are ramps and a few lifts however and I am sure the hotel will put you in a place where it is best for your mobility if you let them know! All in all a very pleasant stay. No honest complaints at all. But we do prefer Playable Brancaster so probably would not return.


    EVALUATION

    Round Indicators

    • march 22 2019
    • Family

    poph

    “Best All Inclusive hotel”


    This has to be the best All inclusive hotel we have personally stayed at. The food was great and even the fussy eaters like me could find something. My kids really enjoyed the entertainment and we have booked to stay again this year! Really looking forward to it! The lay out is a bit strange we got lost a few times. Pool area was busy and we never put towels down where ever we have been before, but we had to on this holiday as we had no chance of getting a lounger otherwise.


    Occ_LanzaroteMar, Director General at Occidental Lanzarote Mar, responded to this review
    Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Lanzarote Mar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. We are thrilled you enjoyed your All Inclusive plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, The Management

    EVALUATION

    Round Indicators

    • march 21 2019
    • Newcastle upon Tyne, United Kingdom
    • Friends getaway

    Happiness22436671682

    “Lovely hotel”


    Lots of things to do without leaving the hotel. Friendly staff .good sized room .good food .Can't fault them. Good location .easy to get around and get to the town's near by . We would definitely go back .The barcelo group are great in general.


    Occ_LanzaroteMar, Director General at Occidental Lanzarote Mar, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Occidental Lanzarote Mar. We are happy that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are very happy to read that you like the food, the room and the location. We always looking to offer a great holidays experience to all our guests. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, The Management

    EVALUATION

    Round Indicators

    • march 20 2019
    • Dublin, Ireland
    • Family

    Drbinoche

    “Fantastic family holiday”


    My wife and I took our 3 month old on his first holiday in January 2019. The Occidental was recommended to us by the travel agent and she was spot on. The hotel is very good with wonderful staff. The hotel is about 25 minute walk to the Costa Teguise but the walk is lovely if you go along the promenade. The room was perfect with everything we could want. A cot was provided but we ended up not needing it. We were half-board and I cannot fault the amount of food made available for both breakfast and dinner. To be honest, I overdid it on the food most days, but sure its the holidays. All of the staff we met were really nice and helpful. The pools were great, if not a little cold; then again it was January. The bar was fine if not a bit too large. I would highly recommend the Occidental if looking for a family holiday. We hope to return in the future.


    Occ_LanzaroteMar, Director General at Occidental Lanzarote Mar, responded to this review
    Dear Drbinoche, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your holiday expectations. We greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, The Management

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    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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