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Barceló Hotel Pool  Asia Gardens Hotel & Thai Spa
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Map and location

Rotonda del Fuego, Terra Mítica   03502 Finestrat, Alicante ,   España  


Places of Interest

55.2 km Alicante–Elche Airport

1 km FGV Terra Mítica

2 km Cala Finestrat beach

25 km Guadalest Castle

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2608 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

65% Complete

1715

Very good

20% Complete

525

Average

8% Complete

231

Poor

2% Complete

73

Very poor

2% Complete

64

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    Round Indicators
    cherylkO5841OO 02/23/2020 Couples

    “Best holiday so far!”

    I don't even know where to begin to Express how much I loved our stay here! It was very quiet and we had the pool to ourselves a lot which was perfect! The staff are all lovely and cannot do enough for you. The food was delicious and we tried every restaurant they had to offer! You are welcomed by the staff the moment u arrive with a cool beverage. The rooms are well stocked, clean, beautiful designed and had lovely views from our room. I cannot wait to visit again!
    Round Indicators
    Sylvie A 02/21/2020 Business

    “Excellent hotel : extremely professional and welcoming! I have organized a Sales meeting there (250 people)”

    Rooms are large & very nicely decorated with terraces immersed in a lush vegetation . Breakfast is fabulous : the choice is very large from local to international food Lunch is a dream : vegetables & fish are so nicely cooked ....

    DireccionAsiaGardens, Director de Relaciones con Clientes at Asia Gardens & Thai Spa, responded to this review
     Dear guest, First of all, I would like to thank you for choosing our hotel for the convention that you have organized and your kind words about it! We are happy to know that you enjoyed our facilities as well as our gastronomic offer since we take care of every single detail to offer high quality product,. We hope you come back for a holiday break next time. Sincerely, Daniel Granullaque Operations & Quality Manager.

    Round Indicators
    Alfredo P Motilla del Palancar, Spain. 02/16/2020 Couples

    “Great weekend stay!!”

    I visited Asia Gardens with my wife. Premises are in good conditions, huge gardens, lot of pools, different restaurants (Mediterranean, Asian, Italian) piano bar with nice direct music (Ismael), great teachers for Pilates, meditation, stretch, yoga. Spa with open pool, and steam bath. Massage of high quality.

    DireccionAsiaGardens, Director de Relaciones con Clientes at Asia Gardens & Thai Spa, responded to this review
     Dear guest, First of all, I would like to thank you the dedicated time to write us your vision regarding your previous stay with us. This is one of the most important tools we have to know the versions of the stay of our customers. Many thanks for posting your positive feedback on tripadvisor. We are very happy to read that you enjoyed your stay with us. It is nice to read that you enjoyed our grounds, wellness activities and gastronomic offer. We look forward to seeing you again soon. Sincerely, Daniel Granullaque Operations & Quality Manager.

    Round Indicators
    agoodcitizen Chester, United Kingdom. 01/27/2020

    “One of a kind ! Reminded me of our time in Asia.”

    Asia Gardens Hotel is surrounded by exotic gardens, with thousands of plants, and Asian-themed swimming pool areas. This hotel is the perfect option for a break without limits all year round. The Resort is decorated in the Balinese style, with fine hardwood features and a unique personality - everything has been designed down to the last detail. The hotel has 4 themed restaurants serving a fusion of Asian, Mediterranean and international cuisine and 4 bars with different styles and atmospheres. Loved our time at Asia Gardens and look forward to coming back again this year.

    DireccionAsiaGardens, Director de Relaciones con Clientes at Asia Gardens & Thai Spa, responded to this review
     Dear guest, Let me thank you for give us these wonderful words regarding our hotel. We are very happy to know that you enjoyed our exotic grounds, balinese ambience and gastronomic offer. We will be delighted to receive you once again to continue enjoying our hotel. Best regards, Daniel Granullaque Operations & Quality Manager.

    Round Indicators
    HinGuatemala 01/05/2020 Solo travel

    “Will probably return this year”

    (The first comment is meant for clients; the second mainly for the management and possibly clients). Comment to future interested clients: Beautiful hotel; truly as beautiful, peaceful and relaxing as it looks on the photos. I felt as if I unloaded 100 kg off my shoulders within the first two hours at the hotel. I attribute this to the serene surroundings (colors and sounds) in combination with the beautiful weather (21 degrees C in Dec and generslly calm). The room I booked was also exactly as beautiful, neat and comfortable as shown on the website. In addition to this, the service is absolutely excellent and the staff very professional and helpful. The food can be a bit pricy if you take three courses and wine, but it is very delicious and there is variety, there are options to chose from depending in taste, drinks very tasty (including the variety of coffee). I spent Christmas on my own in this hotel this time, and loved my time there nevertheless. Absolutely worth it! Comment to the management: I had a very positive experience, as I write above, and plan to return exactly because of what the hotel offers, the concept of the hotel and also the treatment you give the clients. But I do have some comments meant to contribute constructively to the quality in certain aspects.The hotel offers quality and a pleasant experience. There are just a few details which could make the experience even better if given attention: 1. I purchased the Christmas night deal.The food was very good and there was also plenty of variety. The environment was pleasant and the service excellent. However, the music could have been chosen more approprietly. It was monotonous (contrary to the food options), the singer could barely be heard (I heard more the voices on the recorded songs she was singing with and saxofone); the repertoir (unfortunately) boring whereas the saxofone dominated the scene. You hear that type of music, those songs repetitively in lounges of many hotels, hotel after hotel, and it is nothing but boring in such a particular hotel. If you wish that the hotel is exclusive in every way, it could be benefitial to pay attention to the music and evenings you offer with such entertainment. This applies also to usual evenings/nights, particularly because the nights in your hotel are a bit too quiet (at least this was my experience), with nothing but the TV as the option, and not all guests prefer Benidorm nightlife during a Yoga/meditation/Spa oriented time off. I noticed you have hired a young singer/musician (piano player) to play some of the evenings. Personally I enjoyed his music much more than the saxofone night after the Christmas night (the latter was way too loud and overwhelming for such a small place) at the bar downstairs. I had the chance to attend one of the piano evenings at the hall. I connected to the music instantly and it was lovely that the evening was interactive; one could chose the songs and have small chats, which makes the experience more personalized. This guy is talented. He sings well and plays other instruments, I understood. Give this guy more space in how he organizes his evenings, so it can be entertaining even when he has a small audience. He knows how to engage the audience. I also think his evenings could be promoted a bit more actively among the guests (it gets lost in the activity sheet), whose evenings at your hotel are quiet. I went to the hall that evening to just give it a try because there was nothing else offered. I was pleasantly surprised. 2. Yoga was offered in some of the mornings. It was an excellent choice to begin the day with, if an early morning swim may be a bit too cold for December. But Yoga has to be done on an empty stomach. If you start the first yoga class at 10 am, there is no breakfast after the class (if the guest has booked the room with breakfast included). Your staff (very kind and helpful) arranged for me to have the breakfast at the piano bar, but that is not the idea. Unfortunately I avoided morning yoga the other days because I did not want to miss having my breakfast at the beautiful garden in your breakfast area. I either could have one, or the other. When in fact one could have both, if yoga starting time and restaurant closing time are arranged diffetently. With regards to yoga classes, I enjoyed the Hatha yoga that was offered. I also got to have a small chat with the instructor about different types of yoga, her style of Hatha, etc. Again, this made the experience more personalized, and the guest connects to the moment, the activity, shares experiences, which is the concept behind your hotel, if I seem to understand it correctly. 3. I had the chance to have only one meal at the Asian food restaurant. Unfortunately this was disappointing and I avoided repeating it. The soup had an overwhelming flavor, it resembled a concentrated essence (if this is made with purchased Thai soup paste, which is my impression, it is a pitty. Because Thai/Indonesian coconut coups are easy to make when made fresh and they taste wonderful. Also my main course had a similar issue. The sauce was overwhelming and very salty. Again, I think this was made with a ready made sauce - If I remember it well, Teriyaki - (and too much of it, I could not balance it out even with rice). But this was not the only issue. If I am not mistaken, the meet was previously over-fried in (probably) palm oil. There was a dominating taste of the oil, you are not supposed to taste in such a dish. So two overwhelming unpleasant flavors. I did not reach the half of neither the soup nor the main dish. I could not eat them. I was forced to fill the stomach with dessert. In my opinion, it could help if the kitchen staff is given assistance with Asian food. With the right amount and type of herbs, concentration of sauce and order of frying items, Asian food can taste differently. These were the only things I noticed that need improvement in my 5 day stay in your hotel. I did not book a massage this time. However, it was a destressing/mind and body relaxation experience I was looking for and found it. With a few adjustments, it can get from "great" to "excellent".

    DireccionAsiaGardens, Director General at Asia Gardens & Thai Spa, responded to this review
     Dear guest, Thank you very much for your comments. In Asia Gardens Hotel & Thai Spa we truly believe the only smart way to improve is by listening and taking action on our guests concerns. We are really surprised and disappointed that your experience with us wasn’t up to your expectation. In Asia Gardens Hotel & Thai Spa we are always eager to make each guest stay enjoyable and memorable. Please be assured that your concerns were shared with our Management team in order to follow up with actions and improve for the future. We are sorry for this shortcoming. Thank you once again for your feedback and I hope you will give us another opportunity to welcome you back in the very near future so that we may show you that we stand behind our commitment to grand hospitality. Kind regards, Irene Vaquero Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 23 2020
    • Couples

    cherylkO5841OO

    “Best holiday so far!”


    I don't even know where to begin to Express how much I loved our stay here! It was very quiet and we had the pool to ourselves a lot which was perfect! The staff are all lovely and cannot do enough for you. The food was delicious and we tried every restaurant they had to offer! You are welcomed by the staff the moment u arrive with a cool beverage. The rooms are well stocked, clean, beautiful designed and had lovely views from our room. I cannot wait to visit again!


    EVALUATION

    Round Indicators

    • february 21 2020
    • Business

    Sylvie A

    “Excellent hotel : extremely professional and welcoming! I have organized a Sales meeting there (250 people)”


    Rooms are large & very nicely decorated with terraces immersed in a lush vegetation . Breakfast is fabulous : the choice is very large from local to international food Lunch is a dream : vegetables & fish are so nicely cooked ....


    DireccionAsiaGardens, Director de Relaciones con Clientes at Asia Gardens & Thai Spa, responded to this review
    Dear guest, First of all, I would like to thank you for choosing our hotel for the convention that you have organized and your kind words about it! We are happy to know that you enjoyed our facilities as well as our gastronomic offer since we take care of every single detail to offer high quality product,. We hope you come back for a holiday break next time. Sincerely, Daniel Granullaque Operations & Quality Manager.

    EVALUATION

    Round Indicators

    • february 16 2020
    • Motilla del Palancar, Spain
    • Couples

    Alfredo P

    “Great weekend stay!!”


    I visited Asia Gardens with my wife. Premises are in good conditions, huge gardens, lot of pools, different restaurants (Mediterranean, Asian, Italian) piano bar with nice direct music (Ismael), great teachers for Pilates, meditation, stretch, yoga. Spa with open pool, and steam bath. Massage of high quality.


    DireccionAsiaGardens, Director de Relaciones con Clientes at Asia Gardens & Thai Spa, responded to this review
    Dear guest, First of all, I would like to thank you the dedicated time to write us your vision regarding your previous stay with us. This is one of the most important tools we have to know the versions of the stay of our customers. Many thanks for posting your positive feedback on tripadvisor. We are very happy to read that you enjoyed your stay with us. It is nice to read that you enjoyed our grounds, wellness activities and gastronomic offer. We look forward to seeing you again soon. Sincerely, Daniel Granullaque Operations & Quality Manager.

    EVALUATION

    Round Indicators

    • january 27 2020
    • Chester, United Kingdom

    agoodcitizen

    “One of a kind ! Reminded me of our time in Asia.”


    Asia Gardens Hotel is surrounded by exotic gardens, with thousands of plants, and Asian-themed swimming pool areas. This hotel is the perfect option for a break without limits all year round. The Resort is decorated in the Balinese style, with fine hardwood features and a unique personality - everything has been designed down to the last detail. The hotel has 4 themed restaurants serving a fusion of Asian, Mediterranean and international cuisine and 4 bars with different styles and atmospheres. Loved our time at Asia Gardens and look forward to coming back again this year.


    DireccionAsiaGardens, Director de Relaciones con Clientes at Asia Gardens & Thai Spa, responded to this review
     Dear guest, Let me thank you for give us these wonderful words regarding our hotel. We are very happy to know that you enjoyed our exotic grounds, balinese ambience and gastronomic offer. We will be delighted to receive you once again to continue enjoying our hotel. Best regards, Daniel Granullaque Operations & Quality Manager.

    EVALUATION

    Round Indicators

    • january 5 2020
    • Solo travel

    HinGuatemala

    “Will probably return this year”


    (The first comment is meant for clients; the second mainly for the management and possibly clients). Comment to future interested clients: Beautiful hotel; truly as beautiful, peaceful and relaxing as it looks on the photos. I felt as if I unloaded 100 kg off my shoulders within the first two hours at the hotel. I attribute this to the serene surroundings (colors and sounds) in combination with the beautiful weather (21 degrees C in Dec and generslly calm). The room I booked was also exactly as beautiful, neat and comfortable as shown on the website. In addition to this, the service is absolutely excellent and the staff very professional and helpful. The food can be a bit pricy if you take three courses and wine, but it is very delicious and there is variety, there are options to chose from depending in taste, drinks very tasty (including the variety of coffee). I spent Christmas on my own in this hotel this time, and loved my time there nevertheless. Absolutely worth it! Comment to the management: I had a very positive experience, as I write above, and plan to return exactly because of what the hotel offers, the concept of the hotel and also the treatment you give the clients. But I do have some comments meant to contribute constructively to the quality in certain aspects.The hotel offers quality and a pleasant experience. There are just a few details which could make the experience even better if given attention: 1. I purchased the Christmas night deal.The food was very good and there was also plenty of variety. The environment was pleasant and the service excellent. However, the music could have been chosen more approprietly. It was monotonous (contrary to the food options), the singer could barely be heard (I heard more the voices on the recorded songs she was singing with and saxofone); the repertoir (unfortunately) boring whereas the saxofone dominated the scene. You hear that type of music, those songs repetitively in lounges of many hotels, hotel after hotel, and it is nothing but boring in such a particular hotel. If you wish that the hotel is exclusive in every way, it could be benefitial to pay attention to the music and evenings you offer with such entertainment. This applies also to usual evenings/nights, particularly because the nights in your hotel are a bit too quiet (at least this was my experience), with nothing but the TV as the option, and not all guests prefer Benidorm nightlife during a Yoga/meditation/Spa oriented time off. I noticed you have hired a young singer/musician (piano player) to play some of the evenings. Personally I enjoyed his music much more than the saxofone night after the Christmas night (the latter was way too loud and overwhelming for such a small place) at the bar downstairs. I had the chance to attend one of the piano evenings at the hall. I connected to the music instantly and it was lovely that the evening was interactive; one could chose the songs and have small chats, which makes the experience more personalized. This guy is talented. He sings well and plays other instruments, I understood. Give this guy more space in how he organizes his evenings, so it can be entertaining even when he has a small audience. He knows how to engage the audience. I also think his evenings could be promoted a bit more actively among the guests (it gets lost in the activity sheet), whose evenings at your hotel are quiet. I went to the hall that evening to just give it a try because there was nothing else offered. I was pleasantly surprised. 2. Yoga was offered in some of the mornings. It was an excellent choice to begin the day with, if an early morning swim may be a bit too cold for December. But Yoga has to be done on an empty stomach. If you start the first yoga class at 10 am, there is no breakfast after the class (if the guest has booked the room with breakfast included). Your staff (very kind and helpful) arranged for me to have the breakfast at the piano bar, but that is not the idea. Unfortunately I avoided morning yoga the other days because I did not want to miss having my breakfast at the beautiful garden in your breakfast area. I either could have one, or the other. When in fact one could have both, if yoga starting time and restaurant closing time are arranged diffetently. With regards to yoga classes, I enjoyed the Hatha yoga that was offered. I also got to have a small chat with the instructor about different types of yoga, her style of Hatha, etc. Again, this made the experience more personalized, and the guest connects to the moment, the activity, shares experiences, which is the concept behind your hotel, if I seem to understand it correctly. 3. I had the chance to have only one meal at the Asian food restaurant. Unfortunately this was disappointing and I avoided repeating it. The soup had an overwhelming flavor, it resembled a concentrated essence (if this is made with purchased Thai soup paste, which is my impression, it is a pitty. Because Thai/Indonesian coconut coups are easy to make when made fresh and they taste wonderful. Also my main course had a similar issue. The sauce was overwhelming and very salty. Again, I think this was made with a ready made sauce - If I remember it well, Teriyaki - (and too much of it, I could not balance it out even with rice). But this was not the only issue. If I am not mistaken, the meet was previously over-fried in (probably) palm oil. There was a dominating taste of the oil, you are not supposed to taste in such a dish. So two overwhelming unpleasant flavors. I did not reach the half of neither the soup nor the main dish. I could not eat them. I was forced to fill the stomach with dessert. In my opinion, it could help if the kitchen staff is given assistance with Asian food. With the right amount and type of herbs, concentration of sauce and order of frying items, Asian food can taste differently. These were the only things I noticed that need improvement in my 5 day stay in your hotel. I did not book a massage this time. However, it was a destressing/mind and body relaxation experience I was looking for and found it. With a few adjustments, it can get from "great" to "excellent".


    DireccionAsiaGardens, Director General at Asia Gardens & Thai Spa, responded to this review
    Dear guest, Thank you very much for your comments. In Asia Gardens Hotel & Thai Spa we truly believe the only smart way to improve is by listening and taking action on our guests concerns. We are really surprised and disappointed that your experience with us wasn’t up to your expectation. In Asia Gardens Hotel & Thai Spa we are always eager to make each guest stay enjoyable and memorable. Please be assured that your concerns were shared with our Management team in order to follow up with actions and improve for the future. We are sorry for this shortcoming. Thank you once again for your feedback and I hope you will give us another opportunity to welcome you back in the very near future so that we may show you that we stand behind our commitment to grand hospitality. Kind regards, Irene Vaquero Guest Experience Manager

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