Barceló Hotel Pool  Asia Gardens Hotel & Thai Spa
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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Rotonda del Fuego, Terra Mítica   03502 Finestrat, Alicante ,   España  


Places of Interest

55.2 km Alicante–Elche Airport

1 km FGV Terra Mítica

2 km Cala Finestrat beach

25 km Guadalest Castle

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2261 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

65% Complete

1472

Very good

21% Complete

477

Average

8% Complete

203

Poor

2% Complete

61

Very poor

2% Complete

48

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    Round Indicators
    cynjunmar Birmingham, United Kingdom. 07/10/2018 Family

    “Perfect”

    Just absolutely brilliant, a wonderful place to visit, hotel and gardens just magical, couldn't ask for more, food excellent and a good choice in the Buffet dining room. Will be visiting again next year already looking forward to it.
    Round Indicators
    Belinda F 07/06/2018

    “Lovely all around ”

    We came last year for a week and are back for 10 days. The gardens and pools are stunning. There is always a slight breeze so never too hot. Nice choice of restaurants. But most of all bravo to the hotel manager who has managed to get the concept of excellent service throughout the hotel. Gardners, cleaners, reception, life guards etc you name they all go out of their way ! No one ever says that’s not my job! A special thank you to Denitsa, for solving two small issues in a matter of minutes ! It is Asian service in an Asian atmosphere. We will be back.

    DireccionAsiaGardens, Subdirector at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, responded to this review
     Dear guest, Thank you very much for staying at Asia gardens and thank you again for kind words about our hotel. We are very glad to know that your last experience at Asia Gardens was so good that you repeated your experience with us again this year. We love nothing more than creating a top quality service and luxury atmosphere and we are very happy to read we have been successful in achieving this. We are thrilled to know you are willing to be back again and we look forward to your next visit. Best regards, Sergio Tamayo Hotel Manager

    Round Indicators
    Tomas P 06/29/2018

    “Strange feelings”

    Amazing garden. Beautiful rooms and reception building. Great location. Would say high price and 5* are justified, BUT Its a great underinvestment into staff. Its doesn’t mean, they are not smiling to you all the time. They just not professional enough for the ambition the place want to present. Just a few examples: - Majority of the staff outside reception almost do not speak English; - The food in restaurants is quite average; - Bartenders in the bar even don’t know how to do Aperol Spritz and gives you mixture of Aperol and soda. For 9€... - And the funniest one: staff is knocking in the door in the evening and giving to you a jacket (!?) packed in a bag by mentioning your surname (a right one) claiming its a gift. Questions on mistake possible (from our side) are not being accepted. Ok, we took it. As its a size S, I say to my daughter - its a gift for you. She is happy. After 20min, know to the door, where the staff guy is requesting to return a jacket ASAP! Nice, emotional moments...

    DireccionAsiaGardens, Subdirector at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, responded to this review
     Dear guest, First of all, thank you very much for taking the time to write about your recent experience at Asia Gardens. While it is great to read that you liked our facilities as well as our location, it is sadden to know that our staff did not meet your expectations and we do apologize for the inconveniences you may had during your stay. However, we would like to explain you that we make a huge invesment in our staff and we take special care training them on daily basis in order to reach the top quality service for which we are known for. We are looking forward to welcoming you back again in order to reinstate your confidence with us. Kind regards, Sergio Tamayo Hotel Manager

    Round Indicators
    Frank B Beersel, Belgium. 06/26/2018 Business

    “great food, rest, nice pool, top”

    just a great hotel, nice food, clean and large rooms. nice view. good for a rest. note the hotel is not on the beach but a view miles inward, the view though on the bay is nice. Staff very friendly and willing to assist

    DireccionAsiaGardens, Subdirector at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, responded to this review
     Dear guest, Thank you very much for taking time in sharing your wonderful experience on Tripadvisor. We are delighted that you loved our hotel and during your stay we did our best to live up all your expectations. We very much hope it is not long until we have the pleasure of welcoming you back again. Best regards, Sergio Tamayo Hotel Manager

    Round Indicators
    Davíð H 06/23/2018

    “Asia Gardens is truly special”

    It is not often than the glossy pictures of hotels and their amenities do not give the place justice, but here is one fine example. You just have to visit the Asia Gardens Hotel and experience it. What really stands out for us is the care they have put into the whole experience, e.g. the stunning lobby and the way the gardens have been arranged to follow the ancient Chinese garden theory. Asia Gardens has been made to escape the outside world - never more vivid than when you gaze out at the distant beachside towers of Benidorm.

    DireccionAsiaGardens, Subdirector at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, responded to this review
     Dear guest, Thank you very much for staying at Asia Gardens and for your kind words about your wonderful experience with us. We are more than delighted to know that you had a lovely stay and you admired so much our asian design as well as our beautiful gardens. We wish to welcome you back again pretty soon, Best regards, Sergio Tamayo Hotel Manager

    EVALUATION

    Round Indicators

    • july 10 2018
    • Birmingham, United Kingdom
    • Family

    cynjunmar

    “Perfect”


    Just absolutely brilliant, a wonderful place to visit, hotel and gardens just magical, couldn't ask for more, food excellent and a good choice in the Buffet dining room. Will be visiting again next year already looking forward to it.


    EVALUATION

    Round Indicators

    • july 6 2018

    Belinda F

    “Lovely all around ”


    We came last year for a week and are back for 10 days. The gardens and pools are stunning. There is always a slight breeze so never too hot. Nice choice of restaurants. But most of all bravo to the hotel manager who has managed to get the concept of excellent service throughout the hotel. Gardners, cleaners, reception, life guards etc you name they all go out of their way ! No one ever says that’s not my job! A special thank you to Denitsa, for solving two small issues in a matter of minutes ! It is Asian service in an Asian atmosphere. We will be back.


    DireccionAsiaGardens, Subdirector at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, responded to this review
    Dear guest, Thank you very much for staying at Asia gardens and thank you again for kind words about our hotel. We are very glad to know that your last experience at Asia Gardens was so good that you repeated your experience with us again this year. We love nothing more than creating a top quality service and luxury atmosphere and we are very happy to read we have been successful in achieving this. We are thrilled to know you are willing to be back again and we look forward to your next visit. Best regards, Sergio Tamayo Hotel Manager

    EVALUATION

    Round Indicators

    • june 29 2018

    Tomas P

    “Strange feelings”


    Amazing garden. Beautiful rooms and reception building. Great location. Would say high price and 5* are justified, BUT Its a great underinvestment into staff. Its doesn’t mean, they are not smiling to you all the time. They just not professional enough for the ambition the place want to present. Just a few examples: - Majority of the staff outside reception almost do not speak English; - The food in restaurants is quite average; - Bartenders in the bar even don’t know how to do Aperol Spritz and gives you mixture of Aperol and soda. For 9€... - And the funniest one: staff is knocking in the door in the evening and giving to you a jacket (!?) packed in a bag by mentioning your surname (a right one) claiming its a gift. Questions on mistake possible (from our side) are not being accepted. Ok, we took it. As its a size S, I say to my daughter - its a gift for you. She is happy. After 20min, know to the door, where the staff guy is requesting to return a jacket ASAP! Nice, emotional moments...


    DireccionAsiaGardens, Subdirector at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, responded to this review
    Dear guest, First of all, thank you very much for taking the time to write about your recent experience at Asia Gardens. While it is great to read that you liked our facilities as well as our location, it is sadden to know that our staff did not meet your expectations and we do apologize for the inconveniences you may had during your stay. However, we would like to explain you that we make a huge invesment in our staff and we take special care training them on daily basis in order to reach the top quality service for which we are known for. We are looking forward to welcoming you back again in order to reinstate your confidence with us. Kind regards, Sergio Tamayo Hotel Manager

    EVALUATION

    Round Indicators

    • june 26 2018
    • Beersel, Belgium
    • Business

    Frank B

    “great food, rest, nice pool, top”


    just a great hotel, nice food, clean and large rooms. nice view. good for a rest. note the hotel is not on the beach but a view miles inward, the view though on the bay is nice. Staff very friendly and willing to assist


    DireccionAsiaGardens, Subdirector at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, responded to this review
    Dear guest, Thank you very much for taking time in sharing your wonderful experience on Tripadvisor. We are delighted that you loved our hotel and during your stay we did our best to live up all your expectations. We very much hope it is not long until we have the pleasure of welcoming you back again. Best regards, Sergio Tamayo Hotel Manager

    EVALUATION

    Round Indicators

    • june 23 2018

    Davíð H

    “Asia Gardens is truly special”


    It is not often than the glossy pictures of hotels and their amenities do not give the place justice, but here is one fine example. You just have to visit the Asia Gardens Hotel and experience it. What really stands out for us is the care they have put into the whole experience, e.g. the stunning lobby and the way the gardens have been arranged to follow the ancient Chinese garden theory. Asia Gardens has been made to escape the outside world - never more vivid than when you gaze out at the distant beachside towers of Benidorm.


    DireccionAsiaGardens, Subdirector at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, responded to this review
    Dear guest, Thank you very much for staying at Asia Gardens and for your kind words about your wonderful experience with us. We are more than delighted to know that you had a lovely stay and you admired so much our asian design as well as our beautiful gardens. We wish to welcome you back again pretty soon, Best regards, Sergio Tamayo Hotel Manager

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