Barceló Hotel Beach Formentor
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Map and location

Playa de Formentor, 3   07470 Port de Pollença, Mallorca , Islas Baleares   España  


Places of Interest

70 km Son Sant Joan Airport

18 km Pollença Museum

10 km Cap de Formentor

16 km Pollença Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Formentor, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 951 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

59% Complete

569

Very good

21% Complete

208

Average

9% Complete

89

Poor

5% Complete

54

Very poor

3% Complete

31

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    Round Indicators
    TheWoodwardsTorquay Devon, United Kingdom. 11/04/2018

    “Disappointing”

    We flew to Mallorca specifically to visit this hotel with whom we had been in contact with by email on a few occasions to arrange a special luncheon for my husband's 65th birthday and retirement. The emails were friendly and helpful and advice given as to the most suitable venue for the occasion. Unfortunately it seems the hotel was very low staffed due to the season and there was no staff to be seen except at the foyer reception. No one came forward to serve pre lunch drinks. The washrooms sadly had not being cleaned and were rather dismal hygiene- wise. The cobbles through to the beach are not suitable for disabled or like myself, someone who had recent foot surgery - not the hotel's fault of course but it is difficult to walk comfortably on such surfaces.We had hoped for an informative and friendly introduction when we arrived asking if we were interested in the history or the botanical areas which are truly beautiful. Most disappointing that no welcome seemed to be forthcoming on such a special occasion although a later email confirmed the hotel was disappointed we had left as arrangements had been made for us. I think it was perhaps lack of communication. Somewhat disillusioned, we left and emailed our regrets from the car. We drove to another 45 minutes and found a delightful little restaurant and within minutes we were served iced water, canapes, Champagne and olives along with aioli and fresh bread. The service was attentive and welcoming. At the Formentor hotel we had sat for half an hour waiting to be served a celebratory drink and no one came to serve despite a call being made from the reception to check that the terrace bar was open. We have traveled to more than 61 countries and stayed at many 5 star hotels as you may see from my reviews and we do enjoy low key and relaxed hotels . The Banyan Tree chain and The Shangri La do this well. However, there is a difference between being quietly understated and poor service. We were emailed to expect a better time if we came back when the hotel was more buoyant in the Summer season. This we will not do, if one elderly couple cannot be taken care of then I beg to see how more clients will improve matters. I presume the staff to visitor ratio would be the same. We know it is a beautiful hotel and the location is wonderful. It was just a bad day for us unfortunately.....and the hotel.

    CalidadFormentor, General Manager at Formentor, a Royal Hideaway Hotel, responded to this review
     Dear Customer, I have been looking for information about your visit and I am sorry to inform you that due to the poor information it provides, I cannot act accordingly. Please contact us so we can clarify the situation. Please be assured your comments regarding the service you received during mealtimes has been discussed with our Team so as to prevent these kind of situations to reoccur in the future, and we sincerely apologize for failing to meet your expectations on this occasion. Waiting for your news, Best regards Enrique Castellanos Jaque General Manager

    Round Indicators
    Andrew R 10/23/2018 Couples

    “Honeymoon Night in Formentor”

    Absolutely amazing hotel in Formentor. Right on the beach and perfect for a drive in to the mountains to explore the hidden beaches to the north. Beautiful property with an abundance of history and stories.
    Round Indicators
    hotelcoach 10/19/2018 Family

    “A royal stay in Formentor, very comfortable room, beautiful location, we will come back next year. Breakfast is top.”

    Rooms are very comfortable. Garden is beautiful with very nice views. Swimmingpool /area was for our children the best they have ever seen. Personel is friendly. A top beachfront hotelproperty to be proud of.
    Round Indicators
    Thespecialagent London, United Kingdom. 10/17/2018 Couples

    “How the other half live!”

    We sought this wonderful hotel out, just to see it and have a drink. After wandering around the building and grounds (amazingly easy to get in) we sat in a shady atrium and had the most expensive beers of our holiday. It is a lovely place in an idyllic spot. If we had the money we'd probably stay there just for the experience. The building itself is fairly nondescript but does have a sense of history about it, with loads of photos and portraits of some of the rich and famous who've stayed there. The gardens and pool are wonderful, and it does have it's own beach.
    Round Indicators
    kirkjayne Coventry, United Kingdom. 10/10/2018 Couples

    “Paradise”

    An absolutely amazing place to be treated like royalty and a haven to relax and unwindBeautiful rooms , grounds , pool and breakfast was top classWe were there at the end of the season and we had a couple of poor days weather so got a taxi to pollenca one day and a boat across another day , which was lovely

    EVALUATION

    Round Indicators

    • november 4 2018
    • Devon, United Kingdom

    TheWoodwardsTorquay

    “Disappointing”


    We flew to Mallorca specifically to visit this hotel with whom we had been in contact with by email on a few occasions to arrange a special luncheon for my husband's 65th birthday and retirement. The emails were friendly and helpful and advice given as to the most suitable venue for the occasion. Unfortunately it seems the hotel was very low staffed due to the season and there was no staff to be seen except at the foyer reception. No one came forward to serve pre lunch drinks. The washrooms sadly had not being cleaned and were rather dismal hygiene- wise. The cobbles through to the beach are not suitable for disabled or like myself, someone who had recent foot surgery - not the hotel's fault of course but it is difficult to walk comfortably on such surfaces.We had hoped for an informative and friendly introduction when we arrived asking if we were interested in the history or the botanical areas which are truly beautiful. Most disappointing that no welcome seemed to be forthcoming on such a special occasion although a later email confirmed the hotel was disappointed we had left as arrangements had been made for us. I think it was perhaps lack of communication. Somewhat disillusioned, we left and emailed our regrets from the car. We drove to another 45 minutes and found a delightful little restaurant and within minutes we were served iced water, canapes, Champagne and olives along with aioli and fresh bread. The service was attentive and welcoming. At the Formentor hotel we had sat for half an hour waiting to be served a celebratory drink and no one came to serve despite a call being made from the reception to check that the terrace bar was open. We have traveled to more than 61 countries and stayed at many 5 star hotels as you may see from my reviews and we do enjoy low key and relaxed hotels . The Banyan Tree chain and The Shangri La do this well. However, there is a difference between being quietly understated and poor service. We were emailed to expect a better time if we came back when the hotel was more buoyant in the Summer season. This we will not do, if one elderly couple cannot be taken care of then I beg to see how more clients will improve matters. I presume the staff to visitor ratio would be the same. We know it is a beautiful hotel and the location is wonderful. It was just a bad day for us unfortunately.....and the hotel.


    CalidadFormentor, General Manager at Formentor, a Royal Hideaway Hotel, responded to this review
    Dear Customer, I have been looking for information about your visit and I am sorry to inform you that due to the poor information it provides, I cannot act accordingly. Please contact us so we can clarify the situation. Please be assured your comments regarding the service you received during mealtimes has been discussed with our Team so as to prevent these kind of situations to reoccur in the future, and we sincerely apologize for failing to meet your expectations on this occasion. Waiting for your news, Best regards Enrique Castellanos Jaque General Manager

    EVALUATION

    Round Indicators

    • october 23 2018
    • Couples

    Andrew R

    “Honeymoon Night in Formentor”


    Absolutely amazing hotel in Formentor. Right on the beach and perfect for a drive in to the mountains to explore the hidden beaches to the north. Beautiful property with an abundance of history and stories.


    EVALUATION

    Round Indicators

    • october 19 2018
    • Family

    hotelcoach

    “A royal stay in Formentor, very comfortable room, beautiful location, we will come back next year. Breakfast is top.”


    Rooms are very comfortable. Garden is beautiful with very nice views. Swimmingpool /area was for our children the best they have ever seen. Personel is friendly. A top beachfront hotelproperty to be proud of.


    EVALUATION

    Round Indicators

    • october 17 2018
    • London, United Kingdom
    • Couples

    Thespecialagent

    “How the other half live!”


    We sought this wonderful hotel out, just to see it and have a drink. After wandering around the building and grounds (amazingly easy to get in) we sat in a shady atrium and had the most expensive beers of our holiday. It is a lovely place in an idyllic spot. If we had the money we'd probably stay there just for the experience. The building itself is fairly nondescript but does have a sense of history about it, with loads of photos and portraits of some of the rich and famous who've stayed there. The gardens and pool are wonderful, and it does have it's own beach.


    EVALUATION

    Round Indicators

    • october 10 2018
    • Coventry, United Kingdom
    • Couples

    kirkjayne

    “Paradise”


    An absolutely amazing place to be treated like royalty and a haven to relax and unwindBeautiful rooms , grounds , pool and breakfast was top classWe were there at the end of the season and we had a couple of poor days weather so got a taxi to pollenca one day and a boat across another day , which was lovely


    Barceló Hotel Beach Formentor

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

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    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

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