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Barceló Hotel Pool  Huatulco Beach
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Map and location

Paseo Benito Juárez, s/n   70989 Bahías de Huatulco, Oaxaca ,   México  


Points of Interest

13 mi Bahías de Huatulco International Airport

383 yards Tangolunda beach

4.4 miles Santa Cruz port

0.6 miles Tangolunda golf course (by Mario Schjetnan Dantan)

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Huatulco

4.5/5 Round Indicators
| 5487 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

52% Complete

2863

Very good

30% Complete

1674

Average

10% Complete

577

Poor

3% Complete

219

Very poor

2% Complete

154

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    Round Indicators
    GuadalupeBS1 Sun Lakes, Arizona. 07/17/2019 Family

    “Family Vacation”

    The hotel staff were courteous and professional. The noise of the construction was annoying. the kids pool was dirty, I barely used it. the waitresses and waiters were awesome. if someone would notify me about the construction and the lack of the pool restaurant and Bar I could cancel my reservation which I paid several months in advance . We did not have a snack area (anywhere) and we had to work around the restaurants schedule.
    Round Indicators
    ibenamar 07/17/2019 Family

    “Not to repite”

    Half of amenities were under maintenance during the stay. this has not been informed before. Restaurant crowded at bfast and lunch time with lack of air conditioning. No variety on proposed day and night entertainment
    Round Indicators
    maguzman2019 Newark, California. 07/17/2019 Family

    “Excellent location but resort need to be upgraded”

    We have been loyal Barcelo Resorts customers throughout Mexico for a while. When we were thinking about going to Huatulco and found out that Barcelo had a resort there, we did not think twice about booking it. Unfortunately, once we got there, we found out that the place was not up to Barcelo's typical standards. The place is rundown and in need of a complete overhaul. The service was also substandard. Food quality and variety is also not up to par. This was very disappointing for us as we have had great experiences at other Barcelo Resorts.

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear maguzman2019, Thank you very much for the time, evaluation and comment, We regret the inconveniences, we are working hard every day to improve services and facilities to all our guests. We hope you can give us the opportunity to choose and see it here in another room. We will be attentive to your service. Come back soon. Best Regards, Gloria López Mendiola. General Director. Barceló Huatulco.

    Round Indicators
    ime6579 07/11/2019 Family

    “Not what I expected”

    You can’t get in then beach because the waves are super scary. It’s shows VIP but they don’t provide free WiFi if you don’t purchase the premium so make sure you look when you book. And staff very nice but the rules are too strict. They can’t even give you extra peanuts if you are not premium and no room service either. So if you get back to the hotel late you can’t eat anymore.

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear ime6579, We regret the inconveniences with us during your stay. effectively we have another different category of room that not only offers the benefit of free wifi or room service, but many more things. Adding that, even if you arrive late there is always a place where you can eat or dine with prior reservation. We hope you can give us the opportunity to remove that expectation and change your stay. we will be attentive to your service. Best Regards, Gloria López Mendiola. General Director. Barceló Huatulco.

    Round Indicators
    Explorer450968 07/11/2019 Couples

    “Relaxed-enjoyable experience”

    We went to Huatulco for the first time this past June, we stayed at Barcelo Huatulco. We loved the hotel premises, the staff and the food. Staff was very nice and professional, the view from our room and the beach were magical. The food was delicious, there was a good selection of dishes. The premises and the beach were very clean and well kept.

    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear Explorer450968, Thank you very much for your time and comment, we are very happy that everything was a great experience you had during your stay with us. We will waiting for your come back. Best Regards, Gloria López Mendiola. General Director. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • july 17 2019
    • Sun Lakes, Arizona
    • Family

    GuadalupeBS1

    “Family Vacation”


    The hotel staff were courteous and professional. The noise of the construction was annoying. the kids pool was dirty, I barely used it. the waitresses and waiters were awesome. if someone would notify me about the construction and the lack of the pool restaurant and Bar I could cancel my reservation which I paid several months in advance . We did not have a snack area (anywhere) and we had to work around the restaurants schedule.


    EVALUATION

    Round Indicators

    • july 17 2019
    • Family

    ibenamar

    “Not to repite”


    Half of amenities were under maintenance during the stay. this has not been informed before. Restaurant crowded at bfast and lunch time with lack of air conditioning. No variety on proposed day and night entertainment


    EVALUATION

    Round Indicators

    • july 17 2019
    • Newark, California
    • Family

    maguzman2019

    “Excellent location but resort need to be upgraded”


    We have been loyal Barcelo Resorts customers throughout Mexico for a while. When we were thinking about going to Huatulco and found out that Barcelo had a resort there, we did not think twice about booking it. Unfortunately, once we got there, we found out that the place was not up to Barcelo's typical standards. The place is rundown and in need of a complete overhaul. The service was also substandard. Food quality and variety is also not up to par. This was very disappointing for us as we have had great experiences at other Barcelo Resorts.


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear maguzman2019, Thank you very much for the time, evaluation and comment, We regret the inconveniences, we are working hard every day to improve services and facilities to all our guests. We hope you can give us the opportunity to choose and see it here in another room. We will be attentive to your service. Come back soon. Best Regards, Gloria López Mendiola. General Director. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • july 11 2019
    • Family

    ime6579

    “Not what I expected”


    You can’t get in then beach because the waves are super scary. It’s shows VIP but they don’t provide free WiFi if you don’t purchase the premium so make sure you look when you book. And staff very nice but the rules are too strict. They can’t even give you extra peanuts if you are not premium and no room service either. So if you get back to the hotel late you can’t eat anymore.


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
     Dear ime6579, We regret the inconveniences with us during your stay. effectively we have another different category of room that not only offers the benefit of free wifi or room service, but many more things. Adding that, even if you arrive late there is always a place where you can eat or dine with prior reservation. We hope you can give us the opportunity to remove that expectation and change your stay. we will be attentive to your service. Best Regards, Gloria López Mendiola. General Director. Barceló Huatulco.

    EVALUATION

    Round Indicators

    • july 11 2019
    • Couples

    Explorer450968

    “Relaxed-enjoyable experience”


    We went to Huatulco for the first time this past June, we stayed at Barcelo Huatulco. We loved the hotel premises, the staff and the food. Staff was very nice and professional, the view from our room and the beach were magical. The food was delicious, there was a good selection of dishes. The premises and the beach were very clean and well kept.


    HBarceloHuatulco, Director General at Barcelo Huatulco, responded to this review
    Dear Explorer450968, Thank you very much for your time and comment, we are very happy that everything was a great experience you had during your stay with us. We will waiting for your come back. Best Regards, Gloria López Mendiola. General Director. Barceló Huatulco.

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