Barceló Málaga Hotel Restaurant
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Map and location

Estación Vialia Maria Zambrano Héroe de Sostoa, 2   29002 Málaga , Andalucía   España  


Places of Interest

10.3 km Malaga/Costa del Sol Airport

10 km Golf course

500 m San Andrés beach/Huelin beach

2 km Picasso Museum & Cathedral

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Málaga

4.5/5 Round Indicators
| 3768 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

55% Complete

2087

Very good

35% Complete

1340

Average

6% Complete

239

Poor

1% Complete

65

Very poor

0% Complete

37

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    Round Indicators
    misstravelq Vancouver, Canada. 10/16/2018 Couples

    “Very convenient hotel”

    Hotel was literally 3 minutes away from the bus station and even less for the train station. Also next to a mall. I was only there for a one night stay as we were going to Granada by bus. Breakfast was quite good and with variety. Would definitely stay there again,
    Round Indicators
    Andre P Vancouver, Canada. 10/14/2018

    “Nice Hotel centrally located”

    Hotel was very clean and staff was very helpful. A walking distance from the Centro. Rental Car just below hotel along with a Huge Mall and Renfre Station (Train) . Staff gave some excellent suggestions on restaurants all within walking distance
    Round Indicators
    Paul R 10/11/2018 Couples

    “More of a business hotel and location”

    The hotel is right next to the train station, although we could not hear any trains,the area outside the hotel is busy and typical of these areas. I regard my self as fit and well, it was a good 10/15 min's walk to the edge of the tourist area over some busy roads, and although nothing gave us cause for concern, my wife was not happy to walk back after dark. I could not believe the charges to have some tea or coffee with milk for use in the room, €6 for the goods and a €5 charge to have it brought. In all the years of travel from USA to Russia, all over Europe and Asia, I have never seen this before. The hotel puts in a kettle and cups but no coffee or tea, beyond belief, at the fees charged, it is not too much to expect a couple of sachets of coffee. I would rather they just did not put the cups and kettle in the room. Parking was also extortion at €19 per night!

    BMalaga, Deputy Manager at Barcelo Malaga, responded to this review
     Dear Paul, Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Málaga, please rest assured that your comments have been taken on board and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. In our room service menu, we have available different pack combinations in order to cover the widest range of guests' demands, thus, both "coffee pack" and "tea pack" have a cost of 4€ each one. Coffee pack includes 4 units of instant coffee and 4 units of decaffeinated instant coffee; tea pack includes english breakfast tea, earl grey tea, red tea, green tea, mint infusion and camomile. It is also available a "tea and coffee pack" with a cost of 6€ that includes 4 units of instant coffee, 4 units of decaffeinated instant coffee, english breakfast tea, earl grey tea, red tea, green tea, mint infusion and camomile. In addition, small service requests such as a coffee or tea pack, or those with a cost beneath 9€, has an extra charge of 5€. Nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. We lament hearing that our parking rates fell short of expectations. These rates are established having into consideration the rest of parking garages rates near us. Thus, we always try to provide the most competitive price based on our competitors charges, therefore, we always try to offer the best customer service possible. We also are sincerely sorry to read that our location did not meet your expectations although it offers the old town all in walking distance or swift car ride, and encourage you for a future occasion to visit our website or to contact our call centre from where our agents will be able to offer you a personalized booking guidance and help you select the Barceló hotel that best meets your holiday needs and wishes Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Xavier Marsal Deputy Manager

    Round Indicators
    lobrie937233 10/10/2018 Couples

    “Lovely Quite Hotel”

    Myself and my wife stayed at this Hotel in September /October this year. The Hotel is very modern and the rooms are comfortable. The Bed was the largest I have experienced . The train Station is right beside the Hotel so travelling by train is easy. Old town Malaga and the Harbour area are €5 by taxi from front of Hotel. Beach is 10 mins walk in other direction. We ate at Tano's Restaurant near the beach. Brilliant food. Lovely chips.Glass of wine €1.50!! Bring it on!!
    Round Indicators
    DWT72 10/10/2018 Business

    “If you are staying in Malaga, this is worth a look!”

    A modern hotel with some quirky features to sprinkle a little fun, like the giant slide into the lobby centrally located with able parking and good facilities and helpful staff, I did not have food whilst there but the restaurant looked nicely presented.

    EVALUATION

    Round Indicators

    • october 16 2018
    • Vancouver, Canada
    • Couples

    misstravelq

    “Very convenient hotel”


    Hotel was literally 3 minutes away from the bus station and even less for the train station. Also next to a mall. I was only there for a one night stay as we were going to Granada by bus. Breakfast was quite good and with variety. Would definitely stay there again,


    EVALUATION

    Round Indicators

    • october 14 2018
    • Vancouver, Canada

    Andre P

    “Nice Hotel centrally located”


    Hotel was very clean and staff was very helpful. A walking distance from the Centro. Rental Car just below hotel along with a Huge Mall and Renfre Station (Train) . Staff gave some excellent suggestions on restaurants all within walking distance


    EVALUATION

    Round Indicators

    • october 11 2018
    • Couples

    Paul R

    “More of a business hotel and location”


    The hotel is right next to the train station, although we could not hear any trains,the area outside the hotel is busy and typical of these areas. I regard my self as fit and well, it was a good 10/15 min's walk to the edge of the tourist area over some busy roads, and although nothing gave us cause for concern, my wife was not happy to walk back after dark. I could not believe the charges to have some tea or coffee with milk for use in the room, €6 for the goods and a €5 charge to have it brought. In all the years of travel from USA to Russia, all over Europe and Asia, I have never seen this before. The hotel puts in a kettle and cups but no coffee or tea, beyond belief, at the fees charged, it is not too much to expect a couple of sachets of coffee. I would rather they just did not put the cups and kettle in the room. Parking was also extortion at €19 per night!


    BMalaga, Deputy Manager at Barcelo Malaga, responded to this review
    Dear Paul, Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Málaga, please rest assured that your comments have been taken on board and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. In our room service menu, we have available different pack combinations in order to cover the widest range of guests' demands, thus, both "coffee pack" and "tea pack" have a cost of 4€ each one. Coffee pack includes 4 units of instant coffee and 4 units of decaffeinated instant coffee; tea pack includes english breakfast tea, earl grey tea, red tea, green tea, mint infusion and camomile. It is also available a "tea and coffee pack" with a cost of 6€ that includes 4 units of instant coffee, 4 units of decaffeinated instant coffee, english breakfast tea, earl grey tea, red tea, green tea, mint infusion and camomile. In addition, small service requests such as a coffee or tea pack, or those with a cost beneath 9€, has an extra charge of 5€. Nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. We lament hearing that our parking rates fell short of expectations. These rates are established having into consideration the rest of parking garages rates near us. Thus, we always try to provide the most competitive price based on our competitors charges, therefore, we always try to offer the best customer service possible. We also are sincerely sorry to read that our location did not meet your expectations although it offers the old town all in walking distance or swift car ride, and encourage you for a future occasion to visit our website or to contact our call centre from where our agents will be able to offer you a personalized booking guidance and help you select the Barceló hotel that best meets your holiday needs and wishes Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Xavier Marsal Deputy Manager

    EVALUATION

    Round Indicators

    • october 10 2018
    • Couples

    lobrie937233

    “Lovely Quite Hotel”


    Myself and my wife stayed at this Hotel in September /October this year. The Hotel is very modern and the rooms are comfortable. The Bed was the largest I have experienced . The train Station is right beside the Hotel so travelling by train is easy. Old town Malaga and the Harbour area are €5 by taxi from front of Hotel. Beach is 10 mins walk in other direction. We ate at Tano's Restaurant near the beach. Brilliant food. Lovely chips.Glass of wine €1.50!! Bring it on!!


    EVALUATION

    Round Indicators

    • october 10 2018
    • Business

    DWT72

    “If you are staying in Malaga, this is worth a look!”


    A modern hotel with some quirky features to sprinkle a little fun, like the giant slide into the lobby centrally located with able parking and good facilities and helpful staff, I did not have food whilst there but the restaurant looked nicely presented.


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