Barceló Málaga Hotel Restaurant
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Barceló Málaga

Estación Vialia Maria Zambrano Héroe de Sostoa, 2   29002 Málaga , Andalucía   España  


Places of Interest

10.3 km Malaga/Costa del Sol Airport

10 km Golf course

500 m San Andrés beach/Huelin beach

2 km Picasso Museum & Cathedral

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Málaga

4.5/5 Round Indicators
| 3527 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

55% Complete

1940

Very good

35% Complete

1266

Average

6% Complete

229

Poor

1% Complete

61

Very poor

0% Complete

31

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    Round Indicators
    Luis G Miami, Florida. 06/18/2018

    “A Central location with all the amenities”

    The staff was extremely courteous. Room was spacious and well equipped as well as clean and modern. Hotel included a delicious breakfast. Location next to train and bus stations made it easy to travel to nearby areas and to return to Madrid. Great!

    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
     Dear Luis G, First, we thank you for choosing Barceló Málaga on your visit. Thank you also for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. On the other hand, we also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Finally, we agree the hotel is unbeatable located and closed to the train station and shopping center, which offers you the possibility to move around or make day trips to the nearest cities in Andalucia. Again we thank you for this very kind review of our hotel, we are glad you had a lovely time and we look forward to serving you again in the future. Sincerely, Trinidad Pozo Guest Experience Manager

    Round Indicators
    UteKMercado Fort Worth, Texas. 06/17/2018 Family

    “Great”

    Pros Clean, quiet, and spacious rooms. Contemporary decor. Covered parking right next to hotel. Train station right next to hotel. Very helpful and friendly staff (we needed a sewing kit and shoe sponge; just asked and they had it) Great breakfast options. Within minutes of city center. Cons None! (As you read my reviews, you will see I always list Pros and Cons for quick reference. I really could not find a single con at this hotel.)

    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
     Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Málaga hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Thank you for your kind compliments for our team, they do work hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. On the other hand, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel. We look forward to welcoming you back again very soon. Sincerely, Trinidad Pozo Guest Experience Manager

    Round Indicators
    MandR88 Liverpool, United Kingdom. 06/16/2018 Couples

    “Excellent Hotel with Slide Attached”

    We stayed here on two occasions for a total of three nights. Our stay could not be faulted. There was a large choice for breakfast – with omelette and pancakes at no extra charge. With such a big breakfast under our belt, only a small snack for lunch was needed. On one occasion the breakfast room and serving area was quite crowded due to a large group present, but we could find an empty table as the tables were cleared quickly. We ate in the El Anden restaurant one night – this is more a ‘fine dining experience’. The meal was excellent, but as there were only two tables occupied it was a bit ‘soulless’. On Sundays El Anden is closed; the receptionist gave the alternative as the fast food area in the station. We had previously eaten a 'Big Mac' there and didn’t feel like returning. The receptionist should have mentioned B-Bar on the ground floor. We had a reasonably sized meal and a dessert there served by a pleasant waitress, while watching whole families slide down the chute.

    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
     Dear Guest, Firstly, we would like to thank you for choosing our Barceló Málaga hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes. Although we understand reading that apparently you were not properly informed about our hotel’s services at reception, we would like to take the opportunity to point out that a full description of our services is available on our website. We also thank you for your feedback which is crucial for us and help us to identify improvement areas. On the other hand, we also would like to thank you for pointing out the professionalism of our waiting team at the B-Lounge, they indeed have a great impact on the overall meal experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing. Finally, at Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Trinidad Pozo Guest Experience Manager

    Round Indicators
    RoaminNome Cheltenham, United Kingdom. 06/15/2018

    “Easy to get to.”

    The hotel is situated right next to the maria Zambrano railway station, an 8 minute train ride from the airport. The next train stop on is for the city centre, or if you walk it takes about 20 mins to the centre. The room was very clean and bright and the hotel slightly quirky in a modern sort of way! We did not eat here as we spent most of the time sight seeing. The front desk staff were extremely helpful, especially David who printed off the train times for us. 2 small criticisms - the slide is a bit slow! :-D The lovely new roof top terrace and pool is advertised as being open until 8pm, but the bar up there had just closed when we went at 5pm.

    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Málaga hotel with us and Tripadvisor readers. Regarding our new pool and rooftop terrace bar, we appreciate your constructive opinion, it is really helpful for us. Due to the recent terrace inauguration (it was opened for the very first time 19th of May) we are still adjusting our services to our guest demands. For that reason we deeply appreciate all the incoming feedback. It will definitely help us in our commitment to reach our customer's expectations. On the other hand, we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very kind and most helpful. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Trinidad Pozo Guest Experience Manager

    Round Indicators
    epigramic Singapore, Singapore. 06/14/2018 Family

    “Great location, attentive service, awesome breakfast”

    Stayed here for 6 nights. Location: Used it as a base to visit the surrounding area: Granada, Seville, Gibraltar, Cordoba. Everything was an easy 2.5 hour drive away. Getting here from Malaga airport was a breeze as the hotel is directly connected to the airport train station. High speed rail services are also available from the same train station, as are car rental services. There is a shopping mall in the train station, shops close at 10pm while the restaurants/fast food close at 1am so after a day's travel, you can still shop and eat! Malaga old town is a leisurely 15 to 20 minutes walk away. There is ample parking even when returning late at night. Service: All staff were friendly and helpful and were always available to assist with queries. They promptly came to our aid when some unknown vandal split a drink on our jackets to divert our attention in what might have been an attempted theft and organised for the jackets for immediate cleaning. Breakfast: The breakfast spread is amazing and I did not tire of it during my entire 6 night stay. There was plenty of cold cuts, hot dishes, fruits and bread of every variety available. The juice cocktails were a favourite. Cons: Wi-fi speed was a little slow and unstable (I could not get a good connection to the office VPN and had to tether to my mobile phone instead). Lobby could have more staff, in particular, security staff. Extras: Kids (and even adults) will love the slide that takes you from the breakfast buffet on level 1 to the lobby on level 0.

    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
     Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Málaga; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are also glad reading your satisfaction with the hotel location as well as our new concept of breakfast in which our chef provide a good variety of healthy and high quality products to boost of energy your day. On the first hand, we would like to express again our sincere apologies for the inconvenience encountered and thank you for your kind words towards our staff who as soon as they were noticed, did the utmost efforts to assist you. Please, understand that this kind of situations may occur anywhere at anytime and we hope this issue did not affect you to keep enjoying the rest of your stay with us. On the other hand, we would like to inform you that the WiFi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our technical department for revision and improvement. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Trinidad Pozo Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 18 2018
    • Miami, Florida

    Luis G

    “A Central location with all the amenities”


    The staff was extremely courteous. Room was spacious and well equipped as well as clean and modern. Hotel included a delicious breakfast. Location next to train and bus stations made it easy to travel to nearby areas and to return to Madrid. Great!


    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
    Dear Luis G, First, we thank you for choosing Barceló Málaga on your visit. Thank you also for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. On the other hand, we also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Finally, we agree the hotel is unbeatable located and closed to the train station and shopping center, which offers you the possibility to move around or make day trips to the nearest cities in Andalucia. Again we thank you for this very kind review of our hotel, we are glad you had a lovely time and we look forward to serving you again in the future. Sincerely, Trinidad Pozo Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 17 2018
    • Fort Worth, Texas
    • Family

    UteKMercado

    “Great”


    Pros Clean, quiet, and spacious rooms. Contemporary decor. Covered parking right next to hotel. Train station right next to hotel. Very helpful and friendly staff (we needed a sewing kit and shoe sponge; just asked and they had it) Great breakfast options. Within minutes of city center. Cons None! (As you read my reviews, you will see I always list Pros and Cons for quick reference. I really could not find a single con at this hotel.)


    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
    Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Málaga hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Thank you for your kind compliments for our team, they do work hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. On the other hand, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel. We look forward to welcoming you back again very soon. Sincerely, Trinidad Pozo Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 16 2018
    • Liverpool, United Kingdom
    • Couples

    MandR88

    “Excellent Hotel with Slide Attached”


    We stayed here on two occasions for a total of three nights. Our stay could not be faulted. There was a large choice for breakfast – with omelette and pancakes at no extra charge. With such a big breakfast under our belt, only a small snack for lunch was needed. On one occasion the breakfast room and serving area was quite crowded due to a large group present, but we could find an empty table as the tables were cleared quickly. We ate in the El Anden restaurant one night – this is more a ‘fine dining experience’. The meal was excellent, but as there were only two tables occupied it was a bit ‘soulless’. On Sundays El Anden is closed; the receptionist gave the alternative as the fast food area in the station. We had previously eaten a 'Big Mac' there and didn’t feel like returning. The receptionist should have mentioned B-Bar on the ground floor. We had a reasonably sized meal and a dessert there served by a pleasant waitress, while watching whole families slide down the chute.


    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
    Dear Guest, Firstly, we would like to thank you for choosing our Barceló Málaga hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes. Although we understand reading that apparently you were not properly informed about our hotel’s services at reception, we would like to take the opportunity to point out that a full description of our services is available on our website. We also thank you for your feedback which is crucial for us and help us to identify improvement areas. On the other hand, we also would like to thank you for pointing out the professionalism of our waiting team at the B-Lounge, they indeed have a great impact on the overall meal experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing. Finally, at Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Trinidad Pozo Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 15 2018
    • Cheltenham, United Kingdom

    RoaminNome

    “Easy to get to.”


    The hotel is situated right next to the maria Zambrano railway station, an 8 minute train ride from the airport. The next train stop on is for the city centre, or if you walk it takes about 20 mins to the centre. The room was very clean and bright and the hotel slightly quirky in a modern sort of way! We did not eat here as we spent most of the time sight seeing. The front desk staff were extremely helpful, especially David who printed off the train times for us. 2 small criticisms - the slide is a bit slow! :-D The lovely new roof top terrace and pool is advertised as being open until 8pm, but the bar up there had just closed when we went at 5pm.


    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Málaga hotel with us and Tripadvisor readers. Regarding our new pool and rooftop terrace bar, we appreciate your constructive opinion, it is really helpful for us. Due to the recent terrace inauguration (it was opened for the very first time 19th of May) we are still adjusting our services to our guest demands. For that reason we deeply appreciate all the incoming feedback. It will definitely help us in our commitment to reach our customer's expectations. On the other hand, we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very kind and most helpful. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Trinidad Pozo Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 14 2018
    • Singapore, Singapore
    • Family

    epigramic

    “Great location, attentive service, awesome breakfast”


    Stayed here for 6 nights. Location: Used it as a base to visit the surrounding area: Granada, Seville, Gibraltar, Cordoba. Everything was an easy 2.5 hour drive away. Getting here from Malaga airport was a breeze as the hotel is directly connected to the airport train station. High speed rail services are also available from the same train station, as are car rental services. There is a shopping mall in the train station, shops close at 10pm while the restaurants/fast food close at 1am so after a day's travel, you can still shop and eat! Malaga old town is a leisurely 15 to 20 minutes walk away. There is ample parking even when returning late at night. Service: All staff were friendly and helpful and were always available to assist with queries. They promptly came to our aid when some unknown vandal split a drink on our jackets to divert our attention in what might have been an attempted theft and organised for the jackets for immediate cleaning. Breakfast: The breakfast spread is amazing and I did not tire of it during my entire 6 night stay. There was plenty of cold cuts, hot dishes, fruits and bread of every variety available. The juice cocktails were a favourite. Cons: Wi-fi speed was a little slow and unstable (I could not get a good connection to the office VPN and had to tether to my mobile phone instead). Lobby could have more staff, in particular, security staff. Extras: Kids (and even adults) will love the slide that takes you from the breakfast buffet on level 1 to the lobby on level 0.


    BMalaga, Guest Experience Manager at Barcelo Malaga, responded to this review
    Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Málaga; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are also glad reading your satisfaction with the hotel location as well as our new concept of breakfast in which our chef provide a good variety of healthy and high quality products to boost of energy your day. On the first hand, we would like to express again our sincere apologies for the inconvenience encountered and thank you for your kind words towards our staff who as soon as they were noticed, did the utmost efforts to assist you. Please, understand that this kind of situations may occur anywhere at anytime and we hope this issue did not affect you to keep enjoying the rest of your stay with us. On the other hand, we would like to inform you that the WiFi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our technical department for revision and improvement. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Trinidad Pozo Guest Experience Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.