Номер Deluxe отеля Barceló Oviedo Cervantes
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Карта и расположение

Cervantes, 13   33004 Oviedo , Asturias   España  


Places of Interest

47 км Аэропорт Астуриас

750 м Железнодорожный вокзал Овьедо

500 м Автобус

30 км Пляж в Хихоне

Premios y Reconocimientos

Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Oviedo Cervantes

4.5/5 Round Indicators
| 1030 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

55% Complete

572

Очень хорошо

31% Complete

320

Достаточно хорошо

9% Complete

99

Плохо

2% Complete

28

Очень плохо

1% Complete

11

Отсортировать по

Упорядочить

    Round Indicators
    PayHey Роттердам, Нидерланды. 12/27/2018 Семья

    “Disappointing”

    The location is good and the staff is helpful and nice, but that's all about it! Despite being a "5 star" hotel it feels dated due to lack of proper maintenance (too much tear and wear and stains etc.) The beds are big but the spring mattresses feel worn out and lumpy. Changed rooms but still the same issue. The airco has a central winter and summer setting which cannot be changed by the staff. So on a warm winter day you need to open the window as the airco only blows hot air.

    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Dear Payhey, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Oviedo Cervantes hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    adrianagutierr Кембридж, Массачусетс. 10/22/2018 Короткий отпуск с друзьями

    “Excelent Hotel!!!”

    The Hotel Barceló is one in a kind hotel. The service, attention and kindness of the staff is incredible. The quality of the breakfast is unmatched. The rooms are SO comfortable and nice. Absolutely the best hotel!!!
    Round Indicators
    canadakate_11 Brighton, Canada. 10/16/2018 Пара

    “City Stay Option”

    The hotel is located in a block of buildings on a city street in town near the main shopping area. The entrance is up a tier of stairs on both sides that lead into the foyer. The room was quite bright and airy with a nice bed and pillow collection. The bathroom was an open area with a sink that did not have a surround or counter area. There was a cupboard room for the toilet and another larger one for the shower which took a little getting used to. As we were a couple, there were no issues re privacy that might occur for two singles sharing the space. We always bring a night light with us and placed it in the toilet room. However the shower was quite modern with many controls and options and there was plenty of hot water. The breakfast buffet downstairs had the usual sufficient number of selections. It is easy to walk from the hotel to the main shops, but it is a little further to the historic centre. The staff provided us with a handy town map. This hotel would be suitable for a visit to beautiful Oviedo for a couple of days.
    Round Indicators
    Wireb0y Сан-Франциско, Калифорния. 10/14/2018 Пара

    “Good but not 5 Star”

    We had a very comfortable 3-day stay in this hotel; however, it is definitely not 5 Star. The very first thing you will notice is that there are 2 levels of stairs between the sidewalk where you arrive and the entrance above. There is no one to assist you with your luggage and no way to communicate with anyone up there inside the hotel. Once checked in, it is pleasant but lacking in some minor things, like no turn down service. It is not particularly centrally located for sightseeing, but with good restaurants close by. The price for a superior room was reasonable @ 129 Euro.

    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Dear Wireb0y, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    Sergey G Москва, Россия. 10/03/2016 Семья

    “Милый отель!”

    маленький и очень уютный отель. Расположен недалеко от исторического центра, так что пешком добираться очень удобно. Персонал очень любезный, быстро объяснили где что находится, за что большое спасибо!

    CervantesOviedo, Gerente в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Уважаемый клиент, Большое спасибо за ваши комментарии. Я рад, что вам понравилось ваше пребывание у нас. С уважением, Javier Estefanell директор

    ОЦЕНКА

    Round Indicators

    • декабрь 27 2018
    • Роттердам, Нидерланды
    • Семья

    PayHey

    “Disappointing”


    The location is good and the staff is helpful and nice, but that's all about it! Despite being a "5 star" hotel it feels dated due to lack of proper maintenance (too much tear and wear and stains etc.) The beds are big but the spring mattresses feel worn out and lumpy. Changed rooms but still the same issue. The airco has a central winter and summer setting which cannot be changed by the staff. So on a warm winter day you need to open the window as the airco only blows hot air.


    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Dear Payhey, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Oviedo Cervantes hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Guest Experience Manager Barceló Oviedo Cervantes

    ОЦЕНКА

    Round Indicators

    • октябрь 22 2018
    • Кембридж, Массачусетс
    • Короткий отпуск с друзьями

    adrianagutierr

    “Excelent Hotel!!!”


    The Hotel Barceló is one in a kind hotel. The service, attention and kindness of the staff is incredible. The quality of the breakfast is unmatched. The rooms are SO comfortable and nice. Absolutely the best hotel!!!


    ОЦЕНКА

    Round Indicators

    • октябрь 16 2018
    • Brighton, Canada
    • Пара

    canadakate_11

    “City Stay Option”


    The hotel is located in a block of buildings on a city street in town near the main shopping area. The entrance is up a tier of stairs on both sides that lead into the foyer. The room was quite bright and airy with a nice bed and pillow collection. The bathroom was an open area with a sink that did not have a surround or counter area. There was a cupboard room for the toilet and another larger one for the shower which took a little getting used to. As we were a couple, there were no issues re privacy that might occur for two singles sharing the space. We always bring a night light with us and placed it in the toilet room. However the shower was quite modern with many controls and options and there was plenty of hot water. The breakfast buffet downstairs had the usual sufficient number of selections. It is easy to walk from the hotel to the main shops, but it is a little further to the historic centre. The staff provided us with a handy town map. This hotel would be suitable for a visit to beautiful Oviedo for a couple of days.


    ОЦЕНКА

    Round Indicators

    • октябрь 14 2018
    • Сан-Франциско, Калифорния
    • Пара

    Wireb0y

    “Good but not 5 Star”


    We had a very comfortable 3-day stay in this hotel; however, it is definitely not 5 Star. The very first thing you will notice is that there are 2 levels of stairs between the sidewalk where you arrive and the entrance above. There is no one to assist you with your luggage and no way to communicate with anyone up there inside the hotel. Once checked in, it is pleasant but lacking in some minor things, like no turn down service. It is not particularly centrally located for sightseeing, but with good restaurants close by. The price for a superior room was reasonable @ 129 Euro.


    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
    Dear Wireb0y, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Guest Experience Manager Barceló Oviedo Cervantes

    ОЦЕНКА

    Round Indicators

    • октябрь 3 2016
    • Москва, Россия
    • Семья

    Sergey G

    “Милый отель!”


    маленький и очень уютный отель. Расположен недалеко от исторического центра, так что пешком добираться очень удобно. Персонал очень любезный, быстро объяснили где что находится, за что большое спасибо!


    CervantesOviedo, Gerente в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
    Уважаемый клиент, Большое спасибо за ваши комментарии. Я рад, что вам понравилось ваше пребывание у нас. С уважением, Javier Estefanell директор

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