Номер Deluxe отеля Barceló Oviedo Cervantes
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Barceló Oviedo Cervantes

Cervantes, 13   33004 Oviedo , Asturias   España  


Places of Interest

55 км Аэропорт Астуриас

750 м Железнодорожный вокзал Овьедо

500 м Автобус

30 км Пляж в Хихоне

Premios y Reconocimientos Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Oviedo Cervantes

4.5/5 Round Indicators
| 968 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

55% Complete

539

Очень хорошо

31% Complete

307

Достаточно хорошо

9% Complete

89

Плохо

2% Complete

23

Очень плохо

1% Complete

10

Отсортировать по

Упорядочить

    Round Indicators
    Suzanne B Лондон, Великобритания. 08/13/2018 Пара

    “Very good location, huge room and bed”

    We just stayed here for 1 night on a roadtrip across Northern Spain. The staff were friendly and helpful, the hotel impeccably clean and the room and bed were huge! We had the added bonus of a jacuzzi bath, which was great after a long day of driving. The location is also very good, a short walk from the centre.

    Barcelo_Oviedo, General Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Dear Suzanne B, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall satisfaction. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to welcoming you back again very soon. Kind regards, The Management.

    Round Indicators
    dapook AZ. 07/22/2018 Короткий отпуск с друзьями

    “Good location but...”

    Nice lobby and staff in a great location..good bar area too. But had to walk up 2 flights of steps to entry, no one offered to help with bags. We had a car but had to change elevators from parking garage to rooms. Rooms are small but well designed. They must have had a sale on chains, as the entire hotel is decorated in floor to ceiling small chains. And, no coffee maker in room, and no workout facility at all!!! Caters to large tour groups, which I find a disadvantage. No 5 star from me.

    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Dear dapook, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Guest Experience Manager Barcelo Oviedo Cervantes

    Round Indicators
    droma2 Лос-Анджелес, Калифорния. 07/21/2018 Пара

    “Wonderful Barceló Cervantes”

    This is our third stay at Barceló Cervantes In the beautiful Oviedo! Can’t wait to be back! Great location, excellent accommodations, and courteous, friendly, and professional staff! Thank you all for a great experience!

    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Dear guest, Thank you for choosing choosing once again our Barceló Oviedo Cervantes hotel and for sharing your feedback on your recent holiday experience among us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments Thank you again for this great review of your stay with us. Best regards, Guest Experience Manager

    Round Indicators
    asmith373998 07/18/2018 Короткий отпуск с друзьями

    “Fine but definitely not 5 star.”

    Disappointing stay at this hotel. Too many additional extras and not enough attention to the basic details. Room tired and in need of good deep clean. Carpet stained and dressing gowns in need of replacement. Disappointing stay. Wished it had been better.

    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Dear asmith373998, Thank you for sharing a review of Barceló Oviedo Cervantes. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    Sergey G Москва, Россия. 10/03/2016 Семья

    “Милый отель!”

    маленький и очень уютный отель. Расположен недалеко от исторического центра, так что пешком добираться очень удобно. Персонал очень любезный, быстро объяснили где что находится, за что большое спасибо!

    CervantesOviedo, Gerente в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
     Уважаемый клиент, Большое спасибо за ваши комментарии. Я рад, что вам понравилось ваше пребывание у нас. С уважением, Javier Estefanell директор

    ОЦЕНКА

    Round Indicators

    • август 13 2018
    • Лондон, Великобритания
    • Пара

    Suzanne B

    “Very good location, huge room and bed”


    We just stayed here for 1 night on a roadtrip across Northern Spain. The staff were friendly and helpful, the hotel impeccably clean and the room and bed were huge! We had the added bonus of a jacuzzi bath, which was great after a long day of driving. The location is also very good, a short walk from the centre.


    Barcelo_Oviedo, General Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
    Dear Suzanne B, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall satisfaction. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to welcoming you back again very soon. Kind regards, The Management.

    ОЦЕНКА

    Round Indicators

    • июль 22 2018
    • AZ
    • Короткий отпуск с друзьями

    dapook

    “Good location but...”


    Nice lobby and staff in a great location..good bar area too. But had to walk up 2 flights of steps to entry, no one offered to help with bags. We had a car but had to change elevators from parking garage to rooms. Rooms are small but well designed. They must have had a sale on chains, as the entire hotel is decorated in floor to ceiling small chains. And, no coffee maker in room, and no workout facility at all!!! Caters to large tour groups, which I find a disadvantage. No 5 star from me.


    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
    Dear dapook, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Guest Experience Manager Barcelo Oviedo Cervantes

    ОЦЕНКА

    Round Indicators

    • июль 21 2018
    • Лос-Анджелес, Калифорния
    • Пара

    droma2

    “Wonderful Barceló Cervantes”


    This is our third stay at Barceló Cervantes In the beautiful Oviedo! Can’t wait to be back! Great location, excellent accommodations, and courteous, friendly, and professional staff! Thank you all for a great experience!


    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
    Dear guest, Thank you for choosing choosing once again our Barceló Oviedo Cervantes hotel and for sharing your feedback on your recent holiday experience among us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments Thank you again for this great review of your stay with us. Best regards, Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • июль 18 2018
    • Короткий отпуск с друзьями

    asmith373998

    “Fine but definitely not 5 star.”


    Disappointing stay at this hotel. Too many additional extras and not enough attention to the basic details. Room tired and in need of good deep clean. Carpet stained and dressing gowns in need of replacement. Disappointing stay. Wished it had been better.


    Barcelo_Oviedo, Guest Relations Manager в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
    Dear asmith373998, Thank you for sharing a review of Barceló Oviedo Cervantes. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    ОЦЕНКА

    Round Indicators

    • октябрь 3 2016
    • Москва, Россия
    • Семья

    Sergey G

    “Милый отель!”


    маленький и очень уютный отель. Расположен недалеко от исторического центра, так что пешком добираться очень удобно. Персонал очень любезный, быстро объяснили где что находится, за что большое спасибо!


    CervantesOviedo, Gerente в Barcelo Oviedo Cervantes, ответил(а) на этот отзыв
    Уважаемый клиент, Большое спасибо за ваши комментарии. Я рад, что вам понравилось ваше пребывание у нас. С уважением, Javier Estefanell директор

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