Habitación del hotel Occidental Querétaro
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Карта и расположение

Autopista Querétaro - México #2100   76080 Col. Lomas de Casa Blanca Querétaro, Qro. ,   México  


Places of Interest

31,7 км Межконтинентальный аэропорт Керетаро

8,17 км Конференц-центр Керетаро

3,9 км Стадион La Corregidora

Premios y Reconocimientos

Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Occidental Querétaro

3.5/5 Round Indicators
| 370 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

33% Complete

124

Очень хорошо

30% Complete

113

Достаточно хорошо

17% Complete

64

Плохо

8% Complete

30

Очень плохо

10% Complete

39

Отсортировать по

Упорядочить

    Round Indicators
    davidbarreraroens 09/24/2018 Семья

    “Weekend”

    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.

    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

    Round Indicators
    Lois D Сантьяго, Чили. 09/22/2018 Бизнес

    “Weekly work stop”

    We have to visit Queretaro almost weekly and enjoy having a great hotel to rest and recover from a long visit.The staff is always very kind and helpful this is our favorite place to stay in the Queretaro Mexico area.

    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    Round Indicators
    dieciseis 09/16/2018 Семья

    “Well Priced, Not great customer service ”

    We visited this hotel due to so many positive reviews leading up to the trip. The location seemed ideal given how close it was to the main area of the city. But because it is on the other side of the road (which is actually a major highway - it is impossible to get anywhere without taking an Uber across. (That being said Uber is very cheap and easy to access) The money you save in accommodations from this very well priced today gets up spent in their restaurant which I found incredibly over priced considering it was the least authentic cuisine we tasted when hoping for a taste of Mexico. Room cleaning was hit and miss (sometimes 11am sometimes 5pm) and customer service was on and off. I would recommend this as an okay and safe place to spend the night. But visit the Centro for all your food and drink and culture!

    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

    Round Indicators
    Leo1838 Тель-Авив, Израиль. 08/07/2018 Бизнес

    “It's nice”

    and comfortable if you come for business. Staff at the desk are terrible unfriendly and don't like helping at all, while janitors, waiters and rest of the staff are very kind. Only one small in-door pool, with 2 cameras in it (interesting what they would want to monitor).

    Radai C, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    bellanemo Торонто, Канада. 07/24/2018 Семья

    “No towels, no cleaning, wrong key, etc”

    The personal at reception are not friendly or welcoming. Electronics key was programmed for another room. My son vomited on front of the door because we couldn’t get in and he was feeling sick... once I got the right key, my son took a shower and NO TOWELS !! I went back to reception for a towel (my son was in shower), notified of the VOMIT. They said they would clean it but THE VOMIT WAS AL OVER THE FRONT DOOR THE NEXT MORNING !!!! We couldn’t even roll our luggage out of the room. On another note, I booked with booking.com The website advertised bathtub in the room, there wasn’t. The front desk said there aren’t any at the hotel. The hotel should ensure descriptions are accurate. Glad we just stayed one night....

    Radai C, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     We were very disappointed to read your experience during your stay in our Occidental Queretaro hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity.

    ОЦЕНКА

    Round Indicators

    • сентябрь 24 2018
    • Семья

    davidbarreraroens

    “Weekend”


    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.


    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

    ОЦЕНКА

    Round Indicators

    • сентябрь 22 2018
    • Сантьяго, Чили
    • Бизнес

    Lois D

    “Weekly work stop”


    We have to visit Queretaro almost weekly and enjoy having a great hotel to rest and recover from a long visit.The staff is always very kind and helpful this is our favorite place to stay in the Queretaro Mexico area.


    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    ОЦЕНКА

    Round Indicators

    • сентябрь 16 2018
    • Семья

    dieciseis

    “Well Priced, Not great customer service ”


    We visited this hotel due to so many positive reviews leading up to the trip. The location seemed ideal given how close it was to the main area of the city. But because it is on the other side of the road (which is actually a major highway - it is impossible to get anywhere without taking an Uber across. (That being said Uber is very cheap and easy to access) The money you save in accommodations from this very well priced today gets up spent in their restaurant which I found incredibly over priced considering it was the least authentic cuisine we tasted when hoping for a taste of Mexico. Room cleaning was hit and miss (sometimes 11am sometimes 5pm) and customer service was on and off. I would recommend this as an okay and safe place to spend the night. But visit the Centro for all your food and drink and culture!


    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

    ОЦЕНКА

    Round Indicators

    • август 7 2018
    • Тель-Авив, Израиль
    • Бизнес

    Leo1838

    “It's nice”


    and comfortable if you come for business. Staff at the desk are terrible unfriendly and don't like helping at all, while janitors, waiters and rest of the staff are very kind. Only one small in-door pool, with 2 cameras in it (interesting what they would want to monitor).


    Radai C, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    ОЦЕНКА

    Round Indicators

    • июль 24 2018
    • Торонто, Канада
    • Семья

    bellanemo

    “No towels, no cleaning, wrong key, etc”


    The personal at reception are not friendly or welcoming. Electronics key was programmed for another room. My son vomited on front of the door because we couldn’t get in and he was feeling sick... once I got the right key, my son took a shower and NO TOWELS !! I went back to reception for a towel (my son was in shower), notified of the VOMIT. They said they would clean it but THE VOMIT WAS AL OVER THE FRONT DOOR THE NEXT MORNING !!!! We couldn’t even roll our luggage out of the room. On another note, I booked with booking.com The website advertised bathtub in the room, there wasn’t. The front desk said there aren’t any at the hotel. The hotel should ensure descriptions are accurate. Glad we just stayed one night....


    Radai C, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    We were very disappointed to read your experience during your stay in our Occidental Queretaro hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity.

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