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Habitación del hotel Occidental Querétaro
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Карта и расположение

Autopista Querétaro - México #2100   76080 Col. Lomas de Casa Blanca Querétaro, Qro. ,   México  


Places of Interest

31,7 км Межконтинентальный аэропорт Керетаро

8,17 км Конференц-центр Керетаро

3,9 км Стадион La Corregidora

Premios y Reconocimientos

Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Occidental Querétaro

3.5/5 Round Indicators
| 530 Отзывы

ОБЩАЯ ОЦЕНКА

Round Indicators

ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

34% Complete

185

Очень хорошо

29% Complete

154

Достаточно хорошо

16% Complete

87

Плохо

8% Complete

47

Очень плохо

10% Complete

57

Отсортировать по

Упорядочить

    Round Indicators
    Lois D Сантьяго, Чили. 06/16/2019 Бизнес

    “Great Place to stay and work”

    We try to always stay in Barcelo Hotels as the quality is superior and great for both work (almost every week) and also relaxing after work or taking a great family vacation. The service and the staff at every Barcelo has been excellent

    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Quretaro hotel and are delighted to read that we were able to match your holiday expectations.

    Round Indicators
    Maps60999062328 04/15/2019 Пара

    “Nice Hotel, Good value.”

    Skip room service, if you can. The rest is 5 stars. Brevity is a virtue. To ask me to write a review with at least 200 characters. when 50 will suffice, is asinine. Completely asinine, asinine, phew, y got to 200.

    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    Trek51992784082 Bonita, Калифорния. 11/19/2018 Семья

    “Great Stay”

    My family and I received great service and enjoyed delicious food. We booked a suite and any questions we had towards the front desk was answered immediate and timely. I stayed for 4 days and 3 nights with zero complaints. The employees were very attentive and kind.

    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

    Round Indicators
    EstherYFB Мюнхен, Германия. 10/23/2018 Семья

    “Dirty, dirty, dirty, no maintenance in years, booking page deceiving. Never again”

    We had to stop in Queretaro while driving north. I tried to book via the web page (Barceló.com) and I saw the price of 790 mxn. When I tried to pay the amount was changed to 1294 mxn, so I called and they simply answered, yes it is because of taxes and gratuities. When I asked which gratuities they corrected they were just taxes, when I challenged that taxes where about 64% then they offered the price of 980mxn. I had no much time so I accepted. Arrived around midnight and we saw the room was dirty, floor was not vacuumed or mopped and bathroom was the same. We were really tired so we tried to avoid a fuss. Room was next to ventilation so it was noisy. Next morning we went down to have breakfast and plates were dirty, we asked them to be changed and they just “cleaned” them with a tissue and put it back... my son was curious about the pool, we went there and the water had a very suspicious look. We left as early as we could and reported what we saw. Answer was: yes, we know, we are sorry.

    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     Thank you for sharing a review of Occidental Queretaro. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

    Round Indicators
    davidbarreraroens 09/24/2018 Семья

    “Weekend”

    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.

    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
     Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

    ОЦЕНКА

    Round Indicators

    • июнь 16 2019
    • Сантьяго, Чили
    • Бизнес

    Lois D

    “Great Place to stay and work”


    We try to always stay in Barcelo Hotels as the quality is superior and great for both work (almost every week) and also relaxing after work or taking a great family vacation. The service and the staff at every Barcelo has been excellent


    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Quretaro hotel and are delighted to read that we were able to match your holiday expectations.

    ОЦЕНКА

    Round Indicators

    • апрель 15 2019
    • Пара

    Maps60999062328

    “Nice Hotel, Good value.”


    Skip room service, if you can. The rest is 5 stars. Brevity is a virtue. To ask me to write a review with at least 200 characters. when 50 will suffice, is asinine. Completely asinine, asinine, phew, y got to 200.


    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    ОЦЕНКА

    Round Indicators

    • ноябрь 19 2018
    • Bonita, Калифорния
    • Семья

    Trek51992784082

    “Great Stay”


    My family and I received great service and enjoyed delicious food. We booked a suite and any questions we had towards the front desk was answered immediate and timely. I stayed for 4 days and 3 nights with zero complaints. The employees were very attentive and kind.


    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

    ОЦЕНКА

    Round Indicators

    • октябрь 23 2018
    • Мюнхен, Германия
    • Семья

    EstherYFB

    “Dirty, dirty, dirty, no maintenance in years, booking page deceiving. Never again”


    We had to stop in Queretaro while driving north. I tried to book via the web page (Barceló.com) and I saw the price of 790 mxn. When I tried to pay the amount was changed to 1294 mxn, so I called and they simply answered, yes it is because of taxes and gratuities. When I asked which gratuities they corrected they were just taxes, when I challenged that taxes where about 64% then they offered the price of 980mxn. I had no much time so I accepted. Arrived around midnight and we saw the room was dirty, floor was not vacuumed or mopped and bathroom was the same. We were really tired so we tried to avoid a fuss. Room was next to ventilation so it was noisy. Next morning we went down to have breakfast and plates were dirty, we asked them to be changed and they just “cleaned” them with a tissue and put it back... my son was curious about the pool, we went there and the water had a very suspicious look. We left as early as we could and reported what we saw. Answer was: yes, we know, we are sorry.


    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    Thank you for sharing a review of Occidental Queretaro. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

    ОЦЕНКА

    Round Indicators

    • сентябрь 24 2018
    • Семья

    davidbarreraroens

    “Weekend”


    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.


    RadaiC2, Director General в Occidental Queretaro, ответил(а) на этот отзыв
    Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

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