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Interiores del hotel Occidental Hotel El Embajador

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Карта и расположение

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Достопримечательности

32,3 км Международный аэропорт Лас-Америкас

17,7 км Международный аэропорт Игуэро

3,8 км Downtown Center

6,5 км Колониальная зона Санто-Доминго

Premios y Reconocimientos

Награды и премии

Отзывы клиентов

Лучшие эксперты — сами туристы.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 464 Отзывы

ОБЩАЯ ОЦЕНКА

Round Indicators

ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

82% Complete

382

Очень хорошо

10% Complete

51

Достаточно хорошо

3% Complete

15

Плохо

1% Complete

8

Очень плохо

1% Complete

8

Отсортировать по

Упорядочить

    Round Indicators
    arelyssantana Нью-Йорк, Нью-Йорк. 10/12/2019 Бизнес

    “Excelente business trip and hospitality good service also in business room cualitativo food so delicious.tality”

    Food cualitativo and also very clean neat they very good security and staffs very respectful their well-being trainig and be awesome They clean the room on time before we come back there is WiFi all the time

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Mrs arelyssantana, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    Round Indicators
    Gygt 10/11/2019 Бизнес

    “The restaurant Los porches service”

    GREAT place to dine. Would recommend it definitely. Lots of memories created! Great staff. Thanks to Aneuis who knew English and was very helpful in selecting food. Good accommodation. Good location. Great time...

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Mr Gygt, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    Round Indicators
    marielias50 Сан-Хуан, Пуэрто-Рико. 10/07/2019 Бизнес

    “Special Rooms”

    I was surprise by the excellent remodeling of the rooms in El Embajador Hotel in Santo Domingo. The decoration, the spacious room and bathrooms are worthy of five star rating. The food, the service and the beautiful lounges are delightful.

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Mrs marielias50, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and and that this review is so detailed and positive. Thank you very much for taking the time to evaluate your visit. We strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. We are already waiting for your next visit! Best regards, Patricia Santana Guest Experience Manager

    Round Indicators
    Fernando-Botargues Нью-Йорк, Нью-Йорк. 10/02/2019 Бизнес

    “An Impressive Hotel, But...”

    This is easily one of the most impressive hotels I visited, and I know some of the best in the world. Although is in a big piece of land, it is located very centrally in Santo Domingo, near the Malecon. The lobby is very old age luxury, but perfectly renovated. The gardens are simply amazing, and the outdoor swimming pool is fantastic. All the amenties are beyong great. Although is an old hotel, the rooms are extremely modern and renovated. Everything is perfect (toilettries by Acqua di Palma). My room had garden and ocean views. The hotel has 8 floors, but floors 5 to 8 are not accessible to the general public. Those floors have lounges, terraces, etc, but not accessible. This is misleading because most of hotel pictures refer to these floors. Service is very good, everybody is very attentive. Don't get fooled by the hotel price. It is listed at around $120 and up, but they charge almost 50pct in "taxes and fees", breakfast is extra, access to floors 5 to 8 are extra, etc. Meals at hotel are pricey, typical of 5 star hotels. Overall, excellent

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Mr Fernando-Botargues, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Thank you for highlighting our luxury lobby, our amazing garden and our renovated rooms. Regarding your comment about the access to our 5th and 8th floors and our prices, we greatly appreciate for letting us know your opinion and we assure you this will be taking into account for future considerations. The opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    Round Indicators
    ziis2017 Ростов-на-Дону, Россия. 07/22/2019 Семья

    “Прекрасный отель”

    Отличный отель. Когда бронировали, выбирали просто хороший отель близко к DGM. Только по приезду сообразили, в какой отличный и известный отель приехали. Номера, обслуживание, питание, все отлично. Отдельное спасибо бизнес центру! Девочки, вы такие молодцы! Моего мужа больше всего приятно удивило, что там проходили съемки одной из частей Крестного отца. Ох, в каком он был восторге (говорил, я же где-то это место уже видел :)) Ну и в продолжение восторгов, самый незабываемый вечер, вечер, когда мы слушали прекрасную музыку, великолепную игру на рояле David Estephan. О, это был незабываемый вечер, а My way... просто до слез

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Mrs. ziis2017, What a great review! It is fantastic read comments like yours, not only because of our great property, but specially thanks to the excellent work by all our staff members! We will definitely congrats our Business Center team and also our pianist will receive this great and emotive review. We strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. We are already waiting for your next visit! Best regards, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • октябрь 12 2019
    • Нью-Йорк, Нью-Йорк
    • Бизнес

    arelyssantana

    “Excelente business trip and hospitality good service also in business room cualitativo food so delicious.tality”


    Food cualitativo and also very clean neat they very good security and staffs very respectful their well-being trainig and be awesome They clean the room on time before we come back there is WiFi all the time


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Mrs arelyssantana, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • октябрь 11 2019
    • Бизнес

    Gygt

    “The restaurant Los porches service”


    GREAT place to dine. Would recommend it definitely. Lots of memories created! Great staff. Thanks to Aneuis who knew English and was very helpful in selecting food. Good accommodation. Good location. Great time...


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Mr Gygt, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our guests. Our goal is to meet the needs of our guests and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • октябрь 7 2019
    • Сан-Хуан, Пуэрто-Рико
    • Бизнес

    marielias50

    “Special Rooms”


    I was surprise by the excellent remodeling of the rooms in El Embajador Hotel in Santo Domingo. The decoration, the spacious room and bathrooms are worthy of five star rating. The food, the service and the beautiful lounges are delightful.


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Mrs marielias50, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and and that this review is so detailed and positive. Thank you very much for taking the time to evaluate your visit. We strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. We are already waiting for your next visit! Best regards, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • октябрь 2 2019
    • Нью-Йорк, Нью-Йорк
    • Бизнес

    Fernando-Botargues

    “An Impressive Hotel, But...”


    This is easily one of the most impressive hotels I visited, and I know some of the best in the world. Although is in a big piece of land, it is located very centrally in Santo Domingo, near the Malecon. The lobby is very old age luxury, but perfectly renovated. The gardens are simply amazing, and the outdoor swimming pool is fantastic. All the amenties are beyong great. Although is an old hotel, the rooms are extremely modern and renovated. Everything is perfect (toilettries by Acqua di Palma). My room had garden and ocean views. The hotel has 8 floors, but floors 5 to 8 are not accessible to the general public. Those floors have lounges, terraces, etc, but not accessible. This is misleading because most of hotel pictures refer to these floors. Service is very good, everybody is very attentive. Don't get fooled by the hotel price. It is listed at around $120 and up, but they charge almost 50pct in "taxes and fees", breakfast is extra, access to floors 5 to 8 are extra, etc. Meals at hotel are pricey, typical of 5 star hotels. Overall, excellent


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Mr Fernando-Botargues, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Thank you for highlighting our luxury lobby, our amazing garden and our renovated rooms. Regarding your comment about the access to our 5th and 8th floors and our prices, we greatly appreciate for letting us know your opinion and we assure you this will be taking into account for future considerations. The opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • июль 22 2019
    • Ростов-на-Дону, Россия
    • Семья

    ziis2017

    “Прекрасный отель”


    Отличный отель. Когда бронировали, выбирали просто хороший отель близко к DGM. Только по приезду сообразили, в какой отличный и известный отель приехали. Номера, обслуживание, питание, все отлично. Отдельное спасибо бизнес центру! Девочки, вы такие молодцы! Моего мужа больше всего приятно удивило, что там проходили съемки одной из частей Крестного отца. Ох, в каком он был восторге (говорил, я же где-то это место уже видел :)) Ну и в продолжение восторгов, самый незабываемый вечер, вечер, когда мы слушали прекрасную музыку, великолепную игру на рояле David Estephan. О, это был незабываемый вечер, а My way... просто до слез


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Mrs. ziis2017, What a great review! It is fantastic read comments like yours, not only because of our great property, but specially thanks to the excellent work by all our staff members! We will definitely congrats our Business Center team and also our pianist will receive this great and emotive review. We strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. We are already waiting for your next visit! Best regards, Patricia Santana Guest Experience Manager

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