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Interiores del hotel Occidental Hotel El Embajador

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Карта и расположение

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Достопримечательности

32,3 км Международный аэропорт Лас-Америкас

17,7 км Международный аэропорт Игуэро

3,8 км Downtown Center

6,5 км Колониальная зона Санто-Доминго

Premios y Reconocimientos

Награды и премии

Отзывы клиентов

Лучшие эксперты — сами туристы.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 381 Отзывы

ОБЩАЯ ОЦЕНКА

Round Indicators

ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

81% Complete

311

Очень хорошо

11% Complete

44

Достаточно хорошо

3% Complete

14

Плохо

1% Complete

5

Очень плохо

2% Complete

8

Отсортировать по

Упорядочить

    Round Indicators
    yndirajerez Торонто, Канада. 07/19/2019 Путешествие в одиночку

    “Very Nice Experience @Embajador Hotel”

    Wonderfull people, rooms and breakfast for business travellers in Santo Domingo. Very convenience for people love running and to be quiet and rest in a comfortable bedrooms. A huge positive change rooms layout since my last visit
    Round Indicators
    mundosully Нью-Йорк, Нью-Йорк. 07/18/2019 Семья

    “I like it!”

    I always like this hotel and now after the renovations is better specially the rooms, I don’t love the lobby decor but I do like the confort in the rooms. For me security is important and I feel secure

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Mr. mundosully, What a pleasure to read your comment! We love knowing that we that you like our hotel, our rooms and above all know that you feel secure with us. Here at El Embajador, a Royal Hideaway Hotel, your happiness and wellness is our main goal and we strive to always offer you the best possible vacation. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    Round Indicators
    PeterJA_11 Rutherford, Нью-Джерси. 07/11/2019 Семья

    “Private Sanctuary in the Capital ”

    A private hotel located in the Capital.Excellent location to get around the city. Rooms, service and staff are excellent. Restaurants, bars and pool is outstanding. Royal suites and ambassador floors are exceptional. The staff is friendly, helpful and very accommodating. One person stands out a Ms. Carolina Fernandez at the 8th floor Royal and Ambassador reception desk.

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Mr. PeterJA_11, We greatly appreciate your comments and the time spent sharing your experience during your stay at El Embajador, a Royal Hideaway Hotel. We are pleased to know that we have met your expectations and we are filled with joy knowing that the staff offered 5-star hospitality, as they always care about the well-being of our clients. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. We are at your complete disposal and we hope to see you soon, Sincerely, Patricia Santana Guest Experience Manager

    Round Indicators
    tonyrico2019 07/11/2019 Бизнес

    “Recent visit to the Dominican Republic”

    Overall great hotel; wonderful / comfortable room. Overall service was good. Grounds were very well kept, restaurant was good but crowed in the morning for breakfast. Only point was lack of shampoo on second night of the stay.

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Mr. Rico, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway Hotel, and that this review is so detailed and positive. It is a privilege to have had the opportunity to serve you and meet all your needs, we are at your service. Regarding the shampoo replacement incident on the second night, we are deeply sorry. These cases do not usually happen and we are sorry that you were the one who had to live the experience. Of course, we are at your service for what you need and remember that our greatest interest is to regain your trust in us; we ask you to grant us that opportunity. The opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. We remain at your disposal. Best regards, Patricia Santana Guest Experience Manager

    Round Indicators
    gamerholic 07/09/2019 Пара

    “My new place to stay when visiting Santo Domingo.”

    Staff was super friendly and helpful giving tips on where to go on the area. The hotel is modern, elegant and beautiful!! Was really pleased. Everything from this hotel screams upscale but the treatment and friendliness from the staff make you feel right at home; I came across the hotel due to unexpected circumstances and needed a hotel ASAP - it was a pleasant surprise!

    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear gamerholic, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • июль 19 2019
    • Торонто, Канада
    • Путешествие в одиночку

    yndirajerez

    “Very Nice Experience @Embajador Hotel”


    Wonderfull people, rooms and breakfast for business travellers in Santo Domingo. Very convenience for people love running and to be quiet and rest in a comfortable bedrooms. A huge positive change rooms layout since my last visit


    ОЦЕНКА

    Round Indicators

    • июль 18 2019
    • Нью-Йорк, Нью-Йорк
    • Семья

    mundosully

    “I like it!”


    I always like this hotel and now after the renovations is better specially the rooms, I don’t love the lobby decor but I do like the confort in the rooms. For me security is important and I feel secure


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Mr. mundosully, What a pleasure to read your comment! We love knowing that we that you like our hotel, our rooms and above all know that you feel secure with us. Here at El Embajador, a Royal Hideaway Hotel, your happiness and wellness is our main goal and we strive to always offer you the best possible vacation. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • июль 11 2019
    • Rutherford, Нью-Джерси
    • Семья

    PeterJA_11

    “Private Sanctuary in the Capital ”


    A private hotel located in the Capital.Excellent location to get around the city. Rooms, service and staff are excellent. Restaurants, bars and pool is outstanding. Royal suites and ambassador floors are exceptional. The staff is friendly, helpful and very accommodating. One person stands out a Ms. Carolina Fernandez at the 8th floor Royal and Ambassador reception desk.


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Mr. PeterJA_11, We greatly appreciate your comments and the time spent sharing your experience during your stay at El Embajador, a Royal Hideaway Hotel. We are pleased to know that we have met your expectations and we are filled with joy knowing that the staff offered 5-star hospitality, as they always care about the well-being of our clients. Each of us strives to meet their needs and ensure that they receive the best treatment, so we are proud that it was exactly what was offered. We are at your complete disposal and we hope to see you soon, Sincerely, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • июль 11 2019
    • Бизнес

    tonyrico2019

    “Recent visit to the Dominican Republic”


    Overall great hotel; wonderful / comfortable room. Overall service was good. Grounds were very well kept, restaurant was good but crowed in the morning for breakfast. Only point was lack of shampoo on second night of the stay.


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Mr. Rico, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway Hotel, and that this review is so detailed and positive. It is a privilege to have had the opportunity to serve you and meet all your needs, we are at your service. Regarding the shampoo replacement incident on the second night, we are deeply sorry. These cases do not usually happen and we are sorry that you were the one who had to live the experience. Of course, we are at your service for what you need and remember that our greatest interest is to regain your trust in us; we ask you to grant us that opportunity. The opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. We remain at your disposal. Best regards, Patricia Santana Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • июль 9 2019
    • Пара

    gamerholic

    “My new place to stay when visiting Santo Domingo.”


    Staff was super friendly and helpful giving tips on where to go on the area. The hotel is modern, elegant and beautiful!! Was really pleased. Everything from this hotel screams upscale but the treatment and friendliness from the staff make you feel right at home; I came across the hotel due to unexpected circumstances and needed a hotel ASAP - it was a pleasant surprise!


    PatriciaSantana2019, Guest Experience Manager в El Embajador, A Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear gamerholic, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Patricia Santana Guest Experience Manager

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