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Vista panorámicas a la playa y hotel Allegro Playacar Resort
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Map and location

Lote Hotelero No. 7, Desarrollo   77710 Playacar , Playa Del Carmen   Quintana Roo  


Places of Interest

60.5 km  Cancun International Airport

3 km Playa del Carmen

آراء النزلاء

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Allegro Playacar

4.0/5 Round Indicators
| 7564 تعليقات النزلاء

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التصفية حسب:

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    Round Indicators
    JandMart 09/14/2019

    “Holiday to meet up with family”

    Location and layout good with 2 pools leading down to beach .plenty of sun loungers in all locations. Self service restaurant excellent and service brilliant . Allowed 3 visits to special restaurants- Mexican - food better in buffet - Italian - worst pizzas anywhere in the world - (yet in pizza bar by pool they served at times superb pizzas). Accomadation basic but clean We had fault with rooms and had to be moved twice - first with flooding following storm and then with faulty electronic key to access room which for some reason took up to 2 hours for anyone to answer. Reception was friendly but chaotic at times . Biggest fault was that they told you problem would be solved but took several repeat visits to ensure it was. The all inclusive drinks were ok. Beer fine , red wine good quality and a decent brandy Staff throughout were brilliant except for reception who basically lied about what was being attended to. The pools were great and entertainment good. The only downside was after a few days into our holiday there were more big family groups of Americans and Mexicans who seemed it was okay to have food next to the pool and throw it to members in the pool The overall location is great - massive problem with seaweed but not much in front of hotel. Playa del Carmen has a greater problem Conclusion - good value , better to go out of school holidays , buffet restaurant great, service staff brilliant, accomadation basic, internet a joke, do not believe anything the reception staff tell you is being dealt with. Would give 4 star but reception lies let it down
    Round Indicators
    GoPlaces08545888870 09/12/2019 زوجان

    “Late summer getaway.”

    3rd time there and plan to return. Beach, activities, and pool are very solid. Food and drinks are a great value. Poolside entertainment is top notch. Staff is extremely friendly and helpful. Only downside was the AC in our room — maintenance tries twice to fix it with no luck and we didn’t want to take the time to change rooms.

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear guest, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    seanandbeth2018 شيكاغو, إلينوي. 09/09/2019 زوجان

    “ALLEGRO VACATION”

    Hotel needs renovations. The bar upstairs is horrible. If you don't want your guess use the bar keep like it is. The sports bar is a joke. you need a lobby bar and maybe live music at night like every other resort. If you are not going to do a great job on the shows don't have them. the jersey boys was the only thing worth watching.

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear guest, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    Carriecarrie123123 شيكاغو, إلينوي. 09/07/2019 العائلة

    “Awesome friendly staff”

    Amazing staff, fabulous beach, great pool, good food but tired rooms in need of some redecoration. This was a fantastic budget hotel - No luxury but really solid for the price. The restaurant staff were so friendly, welcoming and professional, really impressive team!

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear guest, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    Loves2travel34 تورونتو, كندا. 07/24/2011

    “كان علي أن أوقع على تنازل أتعهد فيه بعدم المقاضاة! ”

    أقمت ثلاثة أيام بالضبط، وعند ذلك طلبتُ من شركة السياحة أن تنقلني إلى مكان آخر. وهي ملزمة بذلك، إلا أن فندق أليجرو جعلني أوقع على تنازل أتعهد فيه بعدم مقاضاة سلسلة فنادق أوكسدينتال أو التشهير بها، خاصة فندق أليجرو بلاياكار، لتشويه خدماته، أو عدم توافر وسائل الراحة به، أو تصنيف النجوم، إلخ... لقد قلتُ ما يكفي!

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Guest! Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • سبتمبر 14 2019

    JandMart

    “Holiday to meet up with family”


    Location and layout good with 2 pools leading down to beach .plenty of sun loungers in all locations. Self service restaurant excellent and service brilliant . Allowed 3 visits to special restaurants- Mexican - food better in buffet - Italian - worst pizzas anywhere in the world - (yet in pizza bar by pool they served at times superb pizzas). Accomadation basic but clean We had fault with rooms and had to be moved twice - first with flooding following storm and then with faulty electronic key to access room which for some reason took up to 2 hours for anyone to answer. Reception was friendly but chaotic at times . Biggest fault was that they told you problem would be solved but took several repeat visits to ensure it was. The all inclusive drinks were ok. Beer fine , red wine good quality and a decent brandy Staff throughout were brilliant except for reception who basically lied about what was being attended to. The pools were great and entertainment good. The only downside was after a few days into our holiday there were more big family groups of Americans and Mexicans who seemed it was okay to have food next to the pool and throw it to members in the pool The overall location is great - massive problem with seaweed but not much in front of hotel. Playa del Carmen has a greater problem Conclusion - good value , better to go out of school holidays , buffet restaurant great, service staff brilliant, accomadation basic, internet a joke, do not believe anything the reception staff tell you is being dealt with. Would give 4 star but reception lies let it down


    تقييم

    Round Indicators

    • سبتمبر 12 2019
    • زوجان

    GoPlaces08545888870

    “Late summer getaway.”


    3rd time there and plan to return. Beach, activities, and pool are very solid. Food and drinks are a great value. Poolside entertainment is top notch. Staff is extremely friendly and helpful. Only downside was the AC in our room — maintenance tries twice to fix it with no luck and we didn’t want to take the time to change rooms.


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear guest, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • سبتمبر 9 2019
    • شيكاغو, إلينوي
    • زوجان

    seanandbeth2018

    “ALLEGRO VACATION”


    Hotel needs renovations. The bar upstairs is horrible. If you don't want your guess use the bar keep like it is. The sports bar is a joke. you need a lobby bar and maybe live music at night like every other resort. If you are not going to do a great job on the shows don't have them. the jersey boys was the only thing worth watching.


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear guest, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • سبتمبر 7 2019
    • شيكاغو, إلينوي
    • العائلة

    Carriecarrie123123

    “Awesome friendly staff”


    Amazing staff, fabulous beach, great pool, good food but tired rooms in need of some redecoration. This was a fantastic budget hotel - No luxury but really solid for the price. The restaurant staff were so friendly, welcoming and professional, really impressive team!


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear guest, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • يوليو 24 2011
    • تورونتو, كندا

    Loves2travel34

    “كان علي أن أوقع على تنازل أتعهد فيه بعدم المقاضاة! ”


    أقمت ثلاثة أيام بالضبط، وعند ذلك طلبتُ من شركة السياحة أن تنقلني إلى مكان آخر. وهي ملزمة بذلك، إلا أن فندق أليجرو جعلني أوقع على تنازل أتعهد فيه بعدم مقاضاة سلسلة فنادق أوكسدينتال أو التشهير بها، خاصة فندق أليجرو بلاياكار، لتشويه خدماته، أو عدم توافر وسائل الراحة به، أو تصنيف النجوم، إلخ... لقد قلتُ ما يكفي!


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Guest! Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

    *تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. 

    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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