Vista panorámicas a la playa y hotel Allegro Playacar Resort
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map

Map and location

Lote Hotelero No. 7, Desarrollo   77710 Playacar , Playa Del Carmen   Quintana Roo  


Places of Interest

60.5 km  Cancun International Airport

3 km Playa del Carmen

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Allegro Playacar

4.0/5 Round Indicators
| 7022 تعليقات النزلاء

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التصفية حسب:

ترتيب حسب

    Round Indicators
    FarAway13228034742 كالجاري, كندا. 26/03/2019 زوجان

    “Loved the whole experience!”

    My first time to vacation in Mexico, and I absolutely want to come again! The Allegro is conveniently located within walking distance to Playa del Carmen, had great food and amenities, and wonderful staff. Thank you!
    Round Indicators
    eddiediver أوتاوا, كندا. 25/03/2019

    “Horribly Experience Avoid Allegro Hotel”

    The worst Hotel I’ver been. Mediocre Staff I was enrolled in the Scuba diving Padi IDC course with ProDive at the Allegro hotel under the instructor, Angel Navarro. However, during the time I spent in the course and with the instructor, I felt my experience was not taken into consideration nor respected and was insulted by how I was treated. Sadly, today I had to remove myself from the course due to no longer being able to tolerate the frequent verbal abuse from the Instructor. The last straw wad when Angel Navarro insulted and berated me in front of other students. Maintaining my composure and keeping in mind my personal safety, I felt it was best I remove myself from the situation. I informed the instructor that I no longer wanted to continue the course with him. This led to another exchange where Angel Navarro raised his voice in an angry manner, once again insulted me and told me he was going to call PADI and have me banned from taking any future courses He followed this up by kicking me out of the dive site which was located in the middle of a jungle in Mexico. I had no transportation and had to walk several miles, with my gear, back to the main road to catch a cab. Obviously, I am a very unhappy client of Prodive and the course director Angel Navarro. Given the situation I at least expected my money back, but of course was refused. Prodive stole $1000 USD from me. Be aware before taking any dive course at Prodive or Allegro Hotel. Cheers!

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Mr. Eddie, We would like to follow up on your comments, you can write to playacar.socialmedia@allegrohotels.com since it is very important for us your opinion. regards!

    Round Indicators
    LoneRangerManitoba ‪Roblin‬, كندا. 25/03/2019

    “Awesome trip!”

    Our holiday didn't start off great as we had a 9 hour delay in Winnipeg . No big deal as it happens. As we have been on several AI's in Mexico, Cuba and the DR we only decided to do one excursion and that was a day trip to Cozumel.The ferry ride was very fast. As the resort is located in the gated Playacar condominium complex, it is only a mile walk to 5th Avenue so we spent a better part of the day exploring part of Playa del Carman. You can walk a mile on either side of the resort. To the north you run into the Cozumel ferry pier and the south a cliff. The beach is gorgeous, very wide and never feels busy. The staff, what can I say except very professional and try very hard to ensure your stay is incredible. We stayed in Block 35 (Room 3515) which is the second floor and BTW, awesome as it was a full garden view but yet provided privacy even sitting on the balcony. WIFI was $45 US for 7 days. The entire hotel grounds is immaculately landscaped. Cant say enough for the beauty of the resort.The food was superb and never had issues booking the al la cartes. There is one main buffet, 2 al la cartes, snack bar, and lunch buffet near pool, and pizza snack bar by the pool as well.This is a mid-sized resort at best size wise and that is perfect for us and is around 75 minutes from the Cancuun Airport. We would definitely go back to this resort and to the manager, please pass on our kindest regards to you and your staff for a great holiday.

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Mrs. Lone, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Maps01084489152 25/03/2019 العائلة

    “Great place for the $$”

    The resort is awesome, clean & friendly... Don't sign up to learn about becoming a preferred member... At check in, we were somewhat pressured into going on a 90 minute (90 minutes said several times) to see the sister resort, including breakfast at that resort, and be presented with an offer to become a preferred member in the resort the following morning. We signed up for the 90 minute tour & breakfast. After 2 hours, we were still at the other resort, (20 minutes away) & still hadn’t been told the cost of the program or benefits. I demanded that we be returned to our resort, where I declined the offer. By the time I was finished, it was just over 3 hours.

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Maps, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    Loves2travel34 تورونتو, كندا. 24/07/2011

    “كان علي أن أوقع على تنازل أتعهد فيه بعدم المقاضاة! ”

    أقمت ثلاثة أيام بالضبط، وعند ذلك طلبتُ من شركة السياحة أن تنقلني إلى مكان آخر. وهي ملزمة بذلك، إلا أن فندق أليجرو جعلني أوقع على تنازل أتعهد فيه بعدم مقاضاة سلسلة فنادق أوكسدينتال أو التشهير بها، خاصة فندق أليجرو بلاياكار، لتشويه خدماته، أو عدم توافر وسائل الراحة به، أو تصنيف النجوم، إلخ... لقد قلتُ ما يكفي!

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Guest! Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • 26 مارس 2019
    • كالجاري, كندا
    • زوجان

    FarAway13228034742

    “Loved the whole experience!”


    My first time to vacation in Mexico, and I absolutely want to come again! The Allegro is conveniently located within walking distance to Playa del Carmen, had great food and amenities, and wonderful staff. Thank you!


    تقييم

    Round Indicators

    • 25 مارس 2019
    • أوتاوا, كندا

    eddiediver

    “Horribly Experience Avoid Allegro Hotel”


    The worst Hotel I’ver been. Mediocre Staff I was enrolled in the Scuba diving Padi IDC course with ProDive at the Allegro hotel under the instructor, Angel Navarro. However, during the time I spent in the course and with the instructor, I felt my experience was not taken into consideration nor respected and was insulted by how I was treated. Sadly, today I had to remove myself from the course due to no longer being able to tolerate the frequent verbal abuse from the Instructor. The last straw wad when Angel Navarro insulted and berated me in front of other students. Maintaining my composure and keeping in mind my personal safety, I felt it was best I remove myself from the situation. I informed the instructor that I no longer wanted to continue the course with him. This led to another exchange where Angel Navarro raised his voice in an angry manner, once again insulted me and told me he was going to call PADI and have me banned from taking any future courses He followed this up by kicking me out of the dive site which was located in the middle of a jungle in Mexico. I had no transportation and had to walk several miles, with my gear, back to the main road to catch a cab. Obviously, I am a very unhappy client of Prodive and the course director Angel Navarro. Given the situation I at least expected my money back, but of course was refused. Prodive stole $1000 USD from me. Be aware before taking any dive course at Prodive or Allegro Hotel. Cheers!


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Mr. Eddie, We would like to follow up on your comments, you can write to playacar.socialmedia@allegrohotels.com since it is very important for us your opinion. regards!

    تقييم

    Round Indicators

    • 25 مارس 2019
    • ‪Roblin‬, كندا

    LoneRangerManitoba

    “Awesome trip!”


    Our holiday didn't start off great as we had a 9 hour delay in Winnipeg . No big deal as it happens. As we have been on several AI's in Mexico, Cuba and the DR we only decided to do one excursion and that was a day trip to Cozumel.The ferry ride was very fast. As the resort is located in the gated Playacar condominium complex, it is only a mile walk to 5th Avenue so we spent a better part of the day exploring part of Playa del Carman. You can walk a mile on either side of the resort. To the north you run into the Cozumel ferry pier and the south a cliff. The beach is gorgeous, very wide and never feels busy. The staff, what can I say except very professional and try very hard to ensure your stay is incredible. We stayed in Block 35 (Room 3515) which is the second floor and BTW, awesome as it was a full garden view but yet provided privacy even sitting on the balcony. WIFI was $45 US for 7 days. The entire hotel grounds is immaculately landscaped. Cant say enough for the beauty of the resort.The food was superb and never had issues booking the al la cartes. There is one main buffet, 2 al la cartes, snack bar, and lunch buffet near pool, and pizza snack bar by the pool as well.This is a mid-sized resort at best size wise and that is perfect for us and is around 75 minutes from the Cancuun Airport. We would definitely go back to this resort and to the manager, please pass on our kindest regards to you and your staff for a great holiday.


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Mrs. Lone, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    تقييم

    Round Indicators

    • 25 مارس 2019
    • العائلة

    Maps01084489152

    “Great place for the $$”


    The resort is awesome, clean & friendly... Don't sign up to learn about becoming a preferred member... At check in, we were somewhat pressured into going on a 90 minute (90 minutes said several times) to see the sister resort, including breakfast at that resort, and be presented with an offer to become a preferred member in the resort the following morning. We signed up for the 90 minute tour & breakfast. After 2 hours, we were still at the other resort, (20 minutes away) & still hadn’t been told the cost of the program or benefits. I demanded that we be returned to our resort, where I declined the offer. By the time I was finished, it was just over 3 hours.


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Maps, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • 24 يوليو 2011
    • تورونتو, كندا

    Loves2travel34

    “كان علي أن أوقع على تنازل أتعهد فيه بعدم المقاضاة! ”


    أقمت ثلاثة أيام بالضبط، وعند ذلك طلبتُ من شركة السياحة أن تنقلني إلى مكان آخر. وهي ملزمة بذلك، إلا أن فندق أليجرو جعلني أوقع على تنازل أتعهد فيه بعدم مقاضاة سلسلة فنادق أوكسدينتال أو التشهير بها، خاصة فندق أليجرو بلاياكار، لتشويه خدماته، أو عدم توافر وسائل الراحة به، أو تصنيف النجوم، إلخ... لقد قلتُ ما يكفي!


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Guest! Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

    *تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. 

    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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