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Vista panorámicas a la playa y hotel Allegro Playacar Resort
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Map and location

Lote Hotelero No. 7, Desarrollo   77710 Playacar , Playa Del Carmen   Quintana Roo  


Places of Interest

60.5 km  Cancun International Airport

3 km Playa del Carmen

آراء النزلاء

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Allegro Playacar

4.0/5 Round Indicators
| 7723 تعليقات النزلاء

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    Terilea59 11/18/2019 عطلة مع الأصدقاء

    “Love Playa”

    For an all inclusive alcohol is not served to 11:00 and noon at first club. This doesn't make sense. Resort is very lovely & low key. The beach is absolutely beautiful. And resort is within walking distance to town.
    Round Indicators
    386debbif ‪Long Grove‬, إلينوي. 11/11/2019 عطلة مع الأصدقاء

    “Good value for the money”

    If the staff had repaired our a/c when we told them about it - and if we had EVER had even warm water for a shower - it would be a great review. But a week of cold showers was not great. and the a/c didn't work for 3-4 days.

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Debbif, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    PaddyFoxboro إكستر, المملكة المتحدة. 11/09/2019 زوجان

    “Honeymoon! ”

    My wife and I came to Mexico from England for our honeymoon and stayed at this truly amazing hotel! So the best thing about the hotel has to be the awesome staff! I have never seen hotel staff work so hard with so much passion & go out of their way this much to make guests happy! Note to the manager/owner whatever you pay these guys isn’t enough & you should give them a raise! I was in Miami the week before and the obvious difference is in America they expect a tip and don’t really appreciate it whereas in this hotel I was leaving 5-10 dollars & getting treated like a king! Genuinely friendly warm people! So the hotel is right next to an amazing beach (not a criticism of the hotel as this was on the beach but way too many people selling cigars etc then trying to sell me drugs, could do with getting the authorities to sort this out) with amazing warm sea! The 2 pools are really nice and plenty of places to sit with a great pool bar! The food at the hotel was great I definitely enjoyed eating Fajitas for breakfast every morning! There were 3 different a la carte menus which had to be pre booked (Italian, Mexican, Japanese) all really good! Loved all the random wildlife roaming around! So cannot think of any criticism! Would just like to say a personal thank you to every member of staff from Ben & Amy from England for the way you all looked after us and made sure that we had an enjoyable & memorable honeymoon! You guys are truly awesome! See you again xxx

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Mr. Foxboro, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    KimberlyALopez 11/09/2019 زوجان

    “Great place to go”

    First Club staff is top notch! Jessica goes above and beyond to make your stay the best. Food is pretty good. The on-site restaurants serve delicious meals. We love it there and that is why we keep going back!

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Mrs. Lopez, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Loves2travel34 تورونتو, كندا. 07/24/2011

    “كان علي أن أوقع على تنازل أتعهد فيه بعدم المقاضاة! ”

    أقمت ثلاثة أيام بالضبط، وعند ذلك طلبتُ من شركة السياحة أن تنقلني إلى مكان آخر. وهي ملزمة بذلك، إلا أن فندق أليجرو جعلني أوقع على تنازل أتعهد فيه بعدم مقاضاة سلسلة فنادق أوكسدينتال أو التشهير بها، خاصة فندق أليجرو بلاياكار، لتشويه خدماته، أو عدم توافر وسائل الراحة به، أو تصنيف النجوم، إلخ... لقد قلتُ ما يكفي!

    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
     Dear Guest! Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • نوفمبر 18 2019
    • عطلة مع الأصدقاء

    Terilea59

    “Love Playa”


    For an all inclusive alcohol is not served to 11:00 and noon at first club. This doesn't make sense. Resort is very lovely & low key. The beach is absolutely beautiful. And resort is within walking distance to town.


    تقييم

    Round Indicators

    • نوفمبر 11 2019
    • ‪Long Grove‬, إلينوي
    • عطلة مع الأصدقاء

    386debbif

    “Good value for the money”


    If the staff had repaired our a/c when we told them about it - and if we had EVER had even warm water for a shower - it would be a great review. But a week of cold showers was not great. and the a/c didn't work for 3-4 days.


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Debbif, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • نوفمبر 9 2019
    • إكستر, المملكة المتحدة
    • زوجان

    PaddyFoxboro

    “Honeymoon! ”


    My wife and I came to Mexico from England for our honeymoon and stayed at this truly amazing hotel! So the best thing about the hotel has to be the awesome staff! I have never seen hotel staff work so hard with so much passion & go out of their way this much to make guests happy! Note to the manager/owner whatever you pay these guys isn’t enough & you should give them a raise! I was in Miami the week before and the obvious difference is in America they expect a tip and don’t really appreciate it whereas in this hotel I was leaving 5-10 dollars & getting treated like a king! Genuinely friendly warm people! So the hotel is right next to an amazing beach (not a criticism of the hotel as this was on the beach but way too many people selling cigars etc then trying to sell me drugs, could do with getting the authorities to sort this out) with amazing warm sea! The 2 pools are really nice and plenty of places to sit with a great pool bar! The food at the hotel was great I definitely enjoyed eating Fajitas for breakfast every morning! There were 3 different a la carte menus which had to be pre booked (Italian, Mexican, Japanese) all really good! Loved all the random wildlife roaming around! So cannot think of any criticism! Would just like to say a personal thank you to every member of staff from Ben & Amy from England for the way you all looked after us and made sure that we had an enjoyable & memorable honeymoon! You guys are truly awesome! See you again xxx


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Mr. Foxboro, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    تقييم

    Round Indicators

    • نوفمبر 9 2019
    • زوجان

    KimberlyALopez

    “Great place to go”


    First Club staff is top notch! Jessica goes above and beyond to make your stay the best. Food is pretty good. The on-site restaurants serve delicious meals. We love it there and that is why we keep going back!


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Mrs. Lopez, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    تقييم

    Round Indicators

    • يوليو 24 2011
    • تورونتو, كندا

    Loves2travel34

    “كان علي أن أوقع على تنازل أتعهد فيه بعدم المقاضاة! ”


    أقمت ثلاثة أيام بالضبط، وعند ذلك طلبتُ من شركة السياحة أن تنقلني إلى مكان آخر. وهي ملزمة بذلك، إلا أن فندق أليجرو جعلني أوقع على تنازل أتعهد فيه بعدم مقاضاة سلسلة فنادق أوكسدينتال أو التشهير بها، خاصة فندق أليجرو بلاياكار، لتشويه خدماته، أو عدم توافر وسائل الراحة به، أو تصنيف النجوم، إلخ... لقد قلتُ ما يكفي!


    استجاب Community M, Gerente في أليجرو بلاياكار ريزورت - شامل جميع الخدمات, لهذا التعليق
    Dear Guest! Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

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    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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