Swimming pool at the Allegro Isora hotel
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Map and location

La Gaviota, 1. Playa de la Arena   38680 Guia de Isora (Tenerife) , Islas Canarias   España  


Places of Interest

39.7 km Tenerife–South Airport

15 km Abama Golf Course

500 m La Arena beach

1.5 km Los Gigantes cliffs

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Allegro Isora

3.5/5 Round Indicators
| 3387 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

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التصفية حسب:

ترتيب حسب

    Round Indicators
    Excursion38481006235 01/16/2019 العائلة

    “our stay in Allegro Hotel”

    Everything was good but next time we will choose a hotel with less children. As we foud it to noicy especially during meals.It also would be nice and comortable if both pols had been heated.In the room we also thought that we could hear our neighbours a little bit too much.
    Round Indicators
    Morten W 01/16/2019 العائلة

    “One star down”

    Old and very worn down hotel. Dirty, no regular repairs of broken enviroments. No punctuality (out of softdrinks, soap, late food preparation, later restaurant opening time) Missing terrasse table. Cannot fill bathtub with enough hot water. Great beds God drinks and baverage Great lokation 3 star/Not 4 star
    Round Indicators
    Nomad776726 01/16/2019 زوجان

    “Relaxing week”

    My husband and I have just returned from a weeks holiday, and would definitely recommend this hotel to friends,. The room itself was immaculate and was cleaned daily, the grounds and pool areas was kept exceptionally clean(we watched the gardeners, pool cleaners, and maintenance staff all working hard to keep this hotel looking like a picture postcard, the restaurant and snack bar were kept well stocked although sometimes The food was a little cold there was a microwave to heat if up if needed, the animation team were a delight to watch wether that be playing cards with different groups of people or trying to teach people salsa dancing.i would recommend this hotel for a great break for anyone with or without children.
    Round Indicators
    Nomad24272768829 01/15/2019 عطلة مع الأصدقاء

    “pleasant stay... except”

    Me and my best friend went here on a girls holiday for 1 week. As two 18years old girls, there’s not much nightlife around but other than that the area is very pleasant and everything you need is around. A beach , restaurants, supermarket, pharmacy, few bars etc all less than a 15 min walk away. However if you plan to come as a young woman or bring your teenage daughters be wary of the younger male hotel staff! They didn’t completely ruin our stay, however, we just felt a little harassed and uncomfortable, to a point where we’d avoid going to certain parts of the hotel to avoid them. They made some inappropriate comments and also found our social media accounts, after what we thought was them only politely asking for our names like most hotel staff do, yet they carried on with the inappropriate comments via social media. However apart from that we had a lovely stay here and would come back.

    استجاب Barcelo_Canarias, Director de Relaciones Públicas في بارسيلو فارديرو, لهذا التعليق
     Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Allegro Isora hotel. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. On the other hand, we are happy that we have met your expectations for everything else. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards

    Round Indicators
    Linda F 01/15/2019 زوجان

    “Long weekend”

    This was sold to us as a luxury hotel. Although we enjoyed our stay it wasn't luxurious in any way. The restaurant was horribly decorated, but can't fault the food. Comfy bed and quiet. The bathroom wasn't clean enough.

    استجاب Barcelo_Canarias, Director de Relaciones Públicas في بارسيلو فارديرو, لهذا التعليق
     Dear Linda, Thank you for choosing our hotel to spend your holiday on the Island and for the time you took to write your review. We always welcome feedback of our guests as it allows us to detect the areas in which we need to improve. We have read your comments on the restaurant and sincerely regret your disappointment on the new style, the new brand concept provides for different shapes, bright colors, but we hope that on another occasion you can better appreciate it. Also,we have taken good note of your remarks about the toilet in your room, or future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards

    تقييم

    Round Indicators

    • يناير 16 2019
    • العائلة

    Excursion38481006235

    “our stay in Allegro Hotel”


    Everything was good but next time we will choose a hotel with less children. As we foud it to noicy especially during meals.It also would be nice and comortable if both pols had been heated.In the room we also thought that we could hear our neighbours a little bit too much.


    تقييم

    Round Indicators

    • يناير 16 2019
    • العائلة

    Morten W

    “One star down”


    Old and very worn down hotel. Dirty, no regular repairs of broken enviroments. No punctuality (out of softdrinks, soap, late food preparation, later restaurant opening time) Missing terrasse table. Cannot fill bathtub with enough hot water. Great beds God drinks and baverage Great lokation 3 star/Not 4 star


    تقييم

    Round Indicators

    • يناير 16 2019
    • زوجان

    Nomad776726

    “Relaxing week”


    My husband and I have just returned from a weeks holiday, and would definitely recommend this hotel to friends,. The room itself was immaculate and was cleaned daily, the grounds and pool areas was kept exceptionally clean(we watched the gardeners, pool cleaners, and maintenance staff all working hard to keep this hotel looking like a picture postcard, the restaurant and snack bar were kept well stocked although sometimes The food was a little cold there was a microwave to heat if up if needed, the animation team were a delight to watch wether that be playing cards with different groups of people or trying to teach people salsa dancing.i would recommend this hotel for a great break for anyone with or without children.


    تقييم

    Round Indicators

    • يناير 15 2019
    • عطلة مع الأصدقاء

    Nomad24272768829

    “pleasant stay... except”


    Me and my best friend went here on a girls holiday for 1 week. As two 18years old girls, there’s not much nightlife around but other than that the area is very pleasant and everything you need is around. A beach , restaurants, supermarket, pharmacy, few bars etc all less than a 15 min walk away. However if you plan to come as a young woman or bring your teenage daughters be wary of the younger male hotel staff! They didn’t completely ruin our stay, however, we just felt a little harassed and uncomfortable, to a point where we’d avoid going to certain parts of the hotel to avoid them. They made some inappropriate comments and also found our social media accounts, after what we thought was them only politely asking for our names like most hotel staff do, yet they carried on with the inappropriate comments via social media. However apart from that we had a lovely stay here and would come back.


    استجاب Barcelo_Canarias, Director de Relaciones Públicas في بارسيلو فارديرو, لهذا التعليق
    Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Allegro Isora hotel. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. On the other hand, we are happy that we have met your expectations for everything else. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards

    تقييم

    Round Indicators

    • يناير 15 2019
    • زوجان

    Linda F

    “Long weekend”


    This was sold to us as a luxury hotel. Although we enjoyed our stay it wasn't luxurious in any way. The restaurant was horribly decorated, but can't fault the food. Comfy bed and quiet. The bathroom wasn't clean enough.


    استجاب Barcelo_Canarias, Director de Relaciones Públicas في بارسيلو فارديرو, لهذا التعليق
    Dear Linda, Thank you for choosing our hotel to spend your holiday on the Island and for the time you took to write your review. We always welcome feedback of our guests as it allows us to detect the areas in which we need to improve. We have read your comments on the restaurant and sincerely regret your disappointment on the new style, the new brand concept provides for different shapes, bright colors, but we hope that on another occasion you can better appreciate it. Also,we have taken good note of your remarks about the toilet in your room, or future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards

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