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Hotel Occidental Grand Aruba Resort Beach
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Map and location

J.E.Irausquin Blvd. 83   Noord 27000 Palm Beach ,   Aruba  


Places of Interest

11.6 km Queen Beatrix International Airport

5 km Golf course

12 km Bushiribana Gold Mine Ruins

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Barceló Aruba

4.0/5 Round Indicators
| 4991 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

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التصفية حسب:

ترتيب حسب

    Round Indicators
    devinjk 07/19/2019 العائلة

    “The worst”

    Worst experience. Management did not take care of any issues, got stuck in an elevator with no AC, management told me to find security because he was busy.... Wouldn't recommend this place to my worst enemy.

    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
     Dear devinjk, We sincerely apologize for the inconveniences you experienced. We received information from our Security department that our maintenance team attended to solve this issue promptly; however, we are still investigating to see what happened regarding your comments about management, your comments do not reflect the usual standard of service we strive to ensure for our guests, please rest assured that your review will be shared with our head of departments for information and further revision. We will contact you via email as soon as we have more information. Kind regards, Barceló Aruba Team

    Round Indicators
    TravelBug9100 07/18/2019 العائلة

    “Barcelo”

    Best location on Palm Beach Aruba. All-inclusive. Great beach frontage for smaller hotel-less crowded. Water sports galore. Shopping and restaurants directly across street. Only complaint-liquor was not top shelf-all generic

    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
     Dear TravelBug9100, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Aruba hotel. We appreciate your kind words about the location of the hotel and its proximity to the beach, restaurants and shops. Truly, our hotel is located in an unbeatable area that allows guests to enjoy the entire coast of Palm Beach. Thank you once again for making us your choice hotel and for your comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Barceló Aruba Team

    Round Indicators
    wickid210 ‪Queens‬, نيويورك. 07/18/2019 زوجان

    “Beyond Amazing”

    From the moment we arrived to our departure, our stay at the Barcelo was incredible. Prior to our trip we upgraded to Royal Level, so worth it, and upgraded our room as well. We had private check in service upon our arrival, and Veronica was so welcoming. Although the room that we had requested was not available, the Barcelo upgraded us to one of their Master Suites and the suite was spectacular. The staff at the hotel were wonderful - friendly, helpful - just great. When we checked out, Sandra helped us out, and she was super nice. The restaurants were wonderful and we especially liked the Japanese restaurant. We cannot wait to come back to Aruba and we WILL be staying at the Barcelo when we return! Thank you Barcelo for an amazing memorable trip!

    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
     Dear wickid210, Thank you for the great feedback of your recent holiday experience at our Barceló Aruba hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Barceló Aruba Team

    Round Indicators
    Pj M 07/17/2019 العائلة

    “Great place”

    Rendy and Raemundo are awesome at their job! Great guys, and awesome at what they do! Highly recommend visiting here! The food is awesome as well. The entire staff is friendly. From the fromt desk, to maintenace, to bartenders, and restaurant staff. Awesome all around.

    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
     Dear Pj M, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Aruba hotel and we thank you for your kind recommendation to Tripadvisor’s readers. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Lastly yet importantly, we would like to thank you for your highlights on the service you received while staying among us and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    Round Indicators
    483cathyf ‪Jerseyville‬, إلينوي. 07/17/2019 زوجان

    “Would not recommend”

    Not enough bars, need bigger cups, drinks need to be more frozen, specialty restaurants should be 1st come serve, need guest access to ice & fountain soda, need more adult activities, Wifi should be free any at resort, shows start to late, friendliness & service got better after I complained

    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
     Dear 483cathyf, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Aruba hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Regarding restaurants, we have in place a reservation system to allow all our guests to try them; sometimes guests do not cancel their reservations and do not show up at the restaurant, guests can go to the restaurant and find a spot when this happens. Also we regret reading of your disappointment with our entertainment offer. We do have activities such as zumba on the beach, yoga, crazy game, aqua gym, bingo, trivia, Martini lessons, Barcy club, Olympic games, pool volleyball, and nightly shows. We will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future. We do offer free WiFi daily for an hour in the Lobby Area. Guests that desire unlimited WiFi can always upgrade or become members of the My Barceló Program to receive unlimited WiFi. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Aruba. Kind regards, Barceló Aruba Team

    تقييم

    Round Indicators

    • يوليو 19 2019
    • العائلة

    devinjk

    “The worst”


    Worst experience. Management did not take care of any issues, got stuck in an elevator with no AC, management told me to find security because he was busy.... Wouldn't recommend this place to my worst enemy.


    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
    Dear devinjk, We sincerely apologize for the inconveniences you experienced. We received information from our Security department that our maintenance team attended to solve this issue promptly; however, we are still investigating to see what happened regarding your comments about management, your comments do not reflect the usual standard of service we strive to ensure for our guests, please rest assured that your review will be shared with our head of departments for information and further revision. We will contact you via email as soon as we have more information. Kind regards, Barceló Aruba Team

    تقييم

    Round Indicators

    • يوليو 18 2019
    • العائلة

    TravelBug9100

    “Barcelo”


    Best location on Palm Beach Aruba. All-inclusive. Great beach frontage for smaller hotel-less crowded. Water sports galore. Shopping and restaurants directly across street. Only complaint-liquor was not top shelf-all generic


    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
    Dear TravelBug9100, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Aruba hotel. We appreciate your kind words about the location of the hotel and its proximity to the beach, restaurants and shops. Truly, our hotel is located in an unbeatable area that allows guests to enjoy the entire coast of Palm Beach. Thank you once again for making us your choice hotel and for your comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Barceló Aruba Team

    تقييم

    Round Indicators

    • يوليو 18 2019
    • ‪Queens‬, نيويورك
    • زوجان

    wickid210

    “Beyond Amazing”


    From the moment we arrived to our departure, our stay at the Barcelo was incredible. Prior to our trip we upgraded to Royal Level, so worth it, and upgraded our room as well. We had private check in service upon our arrival, and Veronica was so welcoming. Although the room that we had requested was not available, the Barcelo upgraded us to one of their Master Suites and the suite was spectacular. The staff at the hotel were wonderful - friendly, helpful - just great. When we checked out, Sandra helped us out, and she was super nice. The restaurants were wonderful and we especially liked the Japanese restaurant. We cannot wait to come back to Aruba and we WILL be staying at the Barcelo when we return! Thank you Barcelo for an amazing memorable trip!


    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
    Dear wickid210, Thank you for the great feedback of your recent holiday experience at our Barceló Aruba hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Barceló Aruba Team

    تقييم

    Round Indicators

    • يوليو 17 2019
    • العائلة

    Pj M

    “Great place”


    Rendy and Raemundo are awesome at their job! Great guys, and awesome at what they do! Highly recommend visiting here! The food is awesome as well. The entire staff is friendly. From the fromt desk, to maintenace, to bartenders, and restaurant staff. Awesome all around.


    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
    Dear Pj M, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Aruba hotel and we thank you for your kind recommendation to Tripadvisor’s readers. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Lastly yet importantly, we would like to thank you for your highlights on the service you received while staying among us and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    تقييم

    Round Indicators

    • يوليو 17 2019
    • ‪Jerseyville‬, إلينوي
    • زوجان

    483cathyf

    “Would not recommend”


    Not enough bars, need bigger cups, drinks need to be more frozen, specialty restaurants should be 1st come serve, need guest access to ice & fountain soda, need more adult activities, Wifi should be free any at resort, shows start to late, friendliness & service got better after I complained


    استجاب Mariangelica C, Quality Coordinator في أوكسدينتال جراند أروبا - منتجع شامل جميع الخدمات, لهذا التعليق
    Dear 483cathyf, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Aruba hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Regarding restaurants, we have in place a reservation system to allow all our guests to try them; sometimes guests do not cancel their reservations and do not show up at the restaurant, guests can go to the restaurant and find a spot when this happens. Also we regret reading of your disappointment with our entertainment offer. We do have activities such as zumba on the beach, yoga, crazy game, aqua gym, bingo, trivia, Martini lessons, Barcy club, Olympic games, pool volleyball, and nightly shows. We will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future. We do offer free WiFi daily for an hour in the Lobby Area. Guests that desire unlimited WiFi can always upgrade or become members of the My Barceló Program to receive unlimited WiFi. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Aruba. Kind regards, Barceló Aruba Team

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