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Barceló Tambor Beach  Hotel Beach
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Map and location

Playa Tambor, Puntarenas   771-1150 Tambor ,   Costa Rica  


Places of Interest

3.2 km Tambor Airport

32 m Playa Tambor

1 km Los Delfines Golf Club

18 km Curú National Park

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Barceló Tambor

4.0/5 Round Indicators
| 2725 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

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التصفية حسب:

ترتيب حسب

    Round Indicators
    Jessica Q 04/26/2019 العائلة

    “The worst idea ever”

    We stayed for 5 nights. The food was the same for everyday, same breakfast, same lunch and dinner, except they change the place of the food. The dessert area was the worst, no tasty food. The staff was not friendly, not even a gesture of good morning. about the shower, no water, no pressure, it is worst around 6pm, when everyone is showing and preparing for dinner time. The outside of the resort looks great, great maintenance, but the air conditioner and water were not in the plan fo maintenance. No free wifi, neither in the looby or restaurant. The only good food was the Japanese restaurant. The steakhouse was another scam. For sure, this is my first and last time to be at Barcelo Tambor. Barcelo Occidental Tamarindo was better than this, even though the staff has priority with European guest than us, from Guatemala.

    استجاب BTAMBOR, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
     Dear Customer, Thank you for your time in sharing your thoughts on your recent visit to our Barceló Tambor hotel, for us it is essential to have promptly the opinions of those who visit us in order to take immediate corrective actions in the different areas of our services. We greatly regret not having made your stay a satisfactory moment, in addition to not fully covering your expectations. We assume the commitment to carry out the necessary tasks to guarantee an improvement in the different topics to which you mention. We hope you accept our sincere apologies and our commitment to improve can give us the opportunity to serve you again. Atte. Raúl Arranz director Barceló Tambor Hotel

    Round Indicators
    sallymK6654XU تورونتو, كندا. 04/16/2019 مسافر بمفرده

    “Awful”

    The food was awful (except for Asian restaurant), the quality of the beverages was very poor. No one spoke english, including tourists. Staff was quite good. Wifi was slow as molasses, and no water to take a shower! - well for 60 seconds it trickled out.

    استجاب BTAMBOR, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
     Dear Customer: We deeply regret your dissatisfaction regarding the services offered, for which I request you in the most respectful way to accept our most sincere apologies. We are committed to communicating your opinion to our personnel in charge. And in making decisions in favor of improving our services. We hope it will give us in the future the opportunity to serve you and to renew the expectations of our hotel. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    de_Lerma ليما, بيرو. 04/07/2019 العائلة

    “Average all included resort”

    The resort facilites are in good conditions, although it would benefit from renewal works. Beach is nice, but it is definitely not one of the most beautiful in Costa Rica. Entertainment programme is quite extensive supported by good amenities. Food variety and quality is good. Apart from the main dining area, the complex features a Japanese and steakhouse restaurants which can be only reserved on the same day. It is hard to reserve due to the high demand, we could only try the Japanese restaurant during our four nights stay. Customer service can be greatly improved. We tried to book two excursions and we couldn't take any of them which resulted quite frustrated. Finally is hard to believe that the hotel don't offer free WiFi. The cost is 12usd per day. Customer service can be

    استجاب BTAMBOR, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
     Dear Customer: Thank you for choosing our hotel Barceló Tambor, we also appreciate your detailed comment about our services, we want to assure you that each of your suggestions will be analyzed by the Management to ensure continuous improvement and thus continue to provide memorable stays to our guests. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    miguelking ميديلين, كولومبيا. 03/22/2019 عطلة مع الأصدقاء

    “Awful food”

    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.

    استجاب BTAMBOR, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
     Dear Customer: Thank you for your time in sending us your comment, we regret that our buffet did not meet your expectations, mainly because the quality and diversity of our culinary offerings is one of our strengths. We will proceed to inform our responsible chefs so that we can continuously improve our gastronomic offer. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    ryanwatton أتلانتا, جورجيا. 03/16/2019 العائلة

    “The location was beautiful, the room not so much”

    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.

    استجاب Katia B, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
     Dear costumer In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Atte. Raúl Arranz Director Hotel Barceló Tambor

    تقييم

    Round Indicators

    • أبريل 26 2019
    • العائلة

    Jessica Q

    “The worst idea ever”


    We stayed for 5 nights. The food was the same for everyday, same breakfast, same lunch and dinner, except they change the place of the food. The dessert area was the worst, no tasty food. The staff was not friendly, not even a gesture of good morning. about the shower, no water, no pressure, it is worst around 6pm, when everyone is showing and preparing for dinner time. The outside of the resort looks great, great maintenance, but the air conditioner and water were not in the plan fo maintenance. No free wifi, neither in the looby or restaurant. The only good food was the Japanese restaurant. The steakhouse was another scam. For sure, this is my first and last time to be at Barcelo Tambor. Barcelo Occidental Tamarindo was better than this, even though the staff has priority with European guest than us, from Guatemala.


    استجاب BTAMBOR, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
    Dear Customer, Thank you for your time in sharing your thoughts on your recent visit to our Barceló Tambor hotel, for us it is essential to have promptly the opinions of those who visit us in order to take immediate corrective actions in the different areas of our services. We greatly regret not having made your stay a satisfactory moment, in addition to not fully covering your expectations. We assume the commitment to carry out the necessary tasks to guarantee an improvement in the different topics to which you mention. We hope you accept our sincere apologies and our commitment to improve can give us the opportunity to serve you again. Atte. Raúl Arranz director Barceló Tambor Hotel

    تقييم

    Round Indicators

    • أبريل 16 2019
    • تورونتو, كندا
    • مسافر بمفرده

    sallymK6654XU

    “Awful”


    The food was awful (except for Asian restaurant), the quality of the beverages was very poor. No one spoke english, including tourists. Staff was quite good. Wifi was slow as molasses, and no water to take a shower! - well for 60 seconds it trickled out.


    استجاب BTAMBOR, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
    Dear Customer: We deeply regret your dissatisfaction regarding the services offered, for which I request you in the most respectful way to accept our most sincere apologies. We are committed to communicating your opinion to our personnel in charge. And in making decisions in favor of improving our services. We hope it will give us in the future the opportunity to serve you and to renew the expectations of our hotel. Atte. Raúl Arranz Director Hotel Barceló Tambor

    تقييم

    Round Indicators

    • أبريل 7 2019
    • ليما, بيرو
    • العائلة

    de_Lerma

    “Average all included resort”


    The resort facilites are in good conditions, although it would benefit from renewal works. Beach is nice, but it is definitely not one of the most beautiful in Costa Rica. Entertainment programme is quite extensive supported by good amenities. Food variety and quality is good. Apart from the main dining area, the complex features a Japanese and steakhouse restaurants which can be only reserved on the same day. It is hard to reserve due to the high demand, we could only try the Japanese restaurant during our four nights stay. Customer service can be greatly improved. We tried to book two excursions and we couldn't take any of them which resulted quite frustrated. Finally is hard to believe that the hotel don't offer free WiFi. The cost is 12usd per day. Customer service can be


    استجاب BTAMBOR, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
    Dear Customer: Thank you for choosing our hotel Barceló Tambor, we also appreciate your detailed comment about our services, we want to assure you that each of your suggestions will be analyzed by the Management to ensure continuous improvement and thus continue to provide memorable stays to our guests. Atte. Raúl Arranz Director Hotel Barceló Tambor

    تقييم

    Round Indicators

    • مارس 22 2019
    • ميديلين, كولومبيا
    • عطلة مع الأصدقاء

    miguelking

    “Awful food”


    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.


    استجاب BTAMBOR, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
    Dear Customer: Thank you for your time in sending us your comment, we regret that our buffet did not meet your expectations, mainly because the quality and diversity of our culinary offerings is one of our strengths. We will proceed to inform our responsible chefs so that we can continuously improve our gastronomic offer. Atte. Raúl Arranz Director Hotel Barceló Tambor

    تقييم

    Round Indicators

    • مارس 16 2019
    • أتلانتا, جورجيا
    • العائلة

    ryanwatton

    “The location was beautiful, the room not so much”


    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.


    استجاب Katia B, Revenue في بارسيلو تامبور بيتش أول إنكلوسيف, لهذا التعليق
    Dear costumer In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Atte. Raúl Arranz Director Hotel Barceló Tambor

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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

    *تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. 

    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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