Spectacular views from the restaurant at the Barceló Carmen Granada hotel
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Map and location

Calle Acera del Darro 62   18005 Granada , Andalucía   España  


Puntos de Interés

20 km Federico García Lorca Airport

1.8 km The Alhambra

60 km Port of Motril

2 km Train station

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Barceló Carmen Granada

4.0/5 Round Indicators
| 2231 تعليقات النزلاء

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    Round Indicators
    Cybeeria كامبريدج, المملكة المتحدة. 02/17/2019 زوجان

    “Elegant, modern and well located.”

    This hotel is convenient for the city centre, the Alhambra and the old quarter (Albaicin) - though uphill for the latter two! If you're driving, the downside is the maze of narrow one-way streets to be negotiated to find it. On arrival, we were able to park at the front door to unload, and a member of staff then took the car to the underground garage. The cost of parking at about €19 per day came as a surprise, but was nevertheless worth paying. The refurbished part of the hotel is modern and bright, with good amenities and helpful staff. The bed was VAST, and very comfortable. A minibar (soft drinks only) and room safe are provided, but not coffee and tea facilities. A sticker in the room suggested an eye-watering price of €350 a night, but that's perhaps notional, as we paid around €70 mid-week inclusive of parking. In close proximity, you'll find a good choice of restaurants, cafes and bars to cover all tastes. Two bonuses are the El Corte Ingles department store opposite, and the spectacular sight of the snow-bedecked Sierra Nevada towering over the city at the end of the road!
    Round Indicators
    Jet46610914618 سان فرانسيسكو, كاليفورنيا. 02/16/2019 الأعمال

    “Low, like lowwwwww 4 Star”

    Staff’s level of English: 1, That’s being generous. Yes, the hotel is located in Spain so I did try to speak my broken Spanish. Barcelo hotels are known for being international friendly. Every time I called reception, they hung up on me. My biggest complaint is that they gave me a single room after I specifically requested (in-person) that I didn’t want one. I’m a single, female traveler. Is this gender bias? Totally. The room was like a prison with a frosted glass window. It was the worst room in the hotel. Wait that probably isn’t true. The exact room below me would have to be worse. I didn’t even know it was a sunny day or night time unless I left the room. The terrace upstairs has a very small window at which it is open. Overall if you want privacy, you won’t get it here. You can hear everyone's conversation because there is nothing to absorb the sound.

    استجاب MiguelE1340, General Manager في ‪Hotel Barcelo Carmen Granada‬, لهذا التعليق
     Dear guest, First of all, I greatly appreciate your time spent sharing your experience with us, and for your constructive comments which are very helpful in reaching our goal. Regarding your comments about the language level of our staff, I regret your dissatisfaction with the impression he gave you, but I would like to inform you that we have a team of professionals with very good language levels, in charge of offering the best service and a personalized treatment to each of our guests. On the other hand, I apologize for the specific situation that occurred regarding the telephone line every time I wanted to call reception. Regarding your comments about the discontent of the room assigned to you, receive my sincere apologies, I would like to inform you that our hotel has 222 rooms with different categories for a future occasion, I recommend you to book "Delux Vistas Alhambra" or "Junior Suite", I'm sure you will enjoy a wonderful stay with us. Regarding your mention about the noise of other customers, we will take into consideration all your opinions. Once again, thank you very much for choosing Barceló Carmen Granada and for your comments which will help us to continue improving and make the stays of our clients unforgettable. I hope to welcome you in the near future and we will take care to exceed your expectations. Regards, Miguel Estévez Hotel Manager

    Round Indicators
    cynmagat لندن, المملكة المتحدة. 02/15/2019 زوجان

    “Room temperature very warm”

    The hotel was conveniently located to sights, restaurants and shops. However, the temperature in the hotel and in our room was very warm. The air conditioning/heating system wasn’t working despite reporting it to reception. So we had to keep the window open throughout our stay. There was no tea/coffee machine, no bathrobes or slippers, which would be expected in a 4-star hotel. Nor was there a welcome drink or free mineral water in the room.

    استجاب MiguelE1340, General Manager في ‪Hotel Barcelo Carmen Granada‬, لهذا التعليق
     Dear guest, First of all, I greatly appreciate your time spent sharing your stay at Barceló Carmen Granada, and for your constructive comments which will be of great help to achieve our goal. Regarding your comments about air conditioning, receive my sincere apologies for the specific situation that occurred, for a future occasion, please, do not hesitate to contact the hotel reception, which is available 24 hours a day, and they will be in charge of notifying the maintenance team to resolve this state immediately. Regarding your comments about the products available in the room, I regret your dissatisfaction, but I would like to emphasize that there is a Barceló loyalty program to dispose of these products, for a future occasion, on the other hand, I inform you that the hotel has different categories, I recommend you to book "Delux Vistas Alhambra" or "Junior Suite" I am sure you will enjoy many products and services and a wonderful stay. Last but not least, thanks for highlighting the location we are in, since we have the best locations in all of Granada, this makes our guests enjoy with total mobility all the tourist and leisure resources just a few steps away thus being able to enjoy the charm of the city of the Alhambra. Once again, thank you very much for sharing your experience. I hope to welcome you soon. Regards, Miguel Estévez Hotel Manager

    Round Indicators
    Bird_jkt جدة, المملكة العربية السعودية. 04/21/2018 عطلة مع الأصدقاء

    “Granada”

    فندق أربعة نجوم داخل المدينة موقعه ممتاز.غرفه واسعة ونظيفه واسعاره جيده مقياسا بموقعه ونظافته فطوره ممتاز ومطعمه كبير حوله كل شي الأسواق والمقاهي والبقالات والمطاعم العربيه متوفره قريبه منه ومحطة الباص تبعد عنه عشرة دقائق بالتأكيد.

    استجاب Miguel E, General Manager في ‪Hotel Barcelo Carmen Granada‬, لهذا التعليق
     عزيزي الضيف ، شكرًا للميكاس على تقديرك وزيارتك الأخيرة إلى الفندق. إننا نشعر بالدهشة عندما نرى أن تعليقاتك لا تتطابق مع المؤهلات التي تحدد سبب رغبتنا في معرفة ما إذا كان هناك أي موقف نود وصفه طوال فترة إقامتك. يسعدنا أن تستمتع بالأيام في غرناطة وأن الموقع المركزي للفندق والتنظيف الخاص بنا كان ممتازًا بالنسبة لك ، وتسعى فرقنا يوميًا لتحقيق هذا الهدف. مرة أخرى ، يسعدنا أننا تجاوزنا توقعاتك ونأمل أن نراكم مرة أخرى قريبًا جدًا. مع أطيب التحيات، ميجيل استيفيز ،

    Round Indicators
    henda2015 01/23/2015

    “تقييم فندق كارمن”

    موقع الفندق جيد حيث يقابله مجمع ضخم وتحيط به المحلات التجارية. له بهو واسع راق.. الغرف واسعه حديثة ..نظيفه ومرتبة وتوجد غرف متصله. وأسعار المصبغه مناسبة وهي أقل من باقي الدول الأوربية. عيبه أن يسمح بدخول الحيوانات كما أن أبواب الحمامات بلا أقفال وشفافة عند تشغيل الإنارة.

    تقييم

    Round Indicators

    • فبراير 17 2019
    • كامبريدج, المملكة المتحدة
    • زوجان

    Cybeeria

    “Elegant, modern and well located.”


    This hotel is convenient for the city centre, the Alhambra and the old quarter (Albaicin) - though uphill for the latter two! If you're driving, the downside is the maze of narrow one-way streets to be negotiated to find it. On arrival, we were able to park at the front door to unload, and a member of staff then took the car to the underground garage. The cost of parking at about €19 per day came as a surprise, but was nevertheless worth paying. The refurbished part of the hotel is modern and bright, with good amenities and helpful staff. The bed was VAST, and very comfortable. A minibar (soft drinks only) and room safe are provided, but not coffee and tea facilities. A sticker in the room suggested an eye-watering price of €350 a night, but that's perhaps notional, as we paid around €70 mid-week inclusive of parking. In close proximity, you'll find a good choice of restaurants, cafes and bars to cover all tastes. Two bonuses are the El Corte Ingles department store opposite, and the spectacular sight of the snow-bedecked Sierra Nevada towering over the city at the end of the road!


    تقييم

    Round Indicators

    • فبراير 16 2019
    • سان فرانسيسكو, كاليفورنيا
    • الأعمال

    Jet46610914618

    “Low, like lowwwwww 4 Star”


    Staff’s level of English: 1, That’s being generous. Yes, the hotel is located in Spain so I did try to speak my broken Spanish. Barcelo hotels are known for being international friendly. Every time I called reception, they hung up on me. My biggest complaint is that they gave me a single room after I specifically requested (in-person) that I didn’t want one. I’m a single, female traveler. Is this gender bias? Totally. The room was like a prison with a frosted glass window. It was the worst room in the hotel. Wait that probably isn’t true. The exact room below me would have to be worse. I didn’t even know it was a sunny day or night time unless I left the room. The terrace upstairs has a very small window at which it is open. Overall if you want privacy, you won’t get it here. You can hear everyone's conversation because there is nothing to absorb the sound.


    استجاب MiguelE1340, General Manager في ‪Hotel Barcelo Carmen Granada‬, لهذا التعليق
    Dear guest, First of all, I greatly appreciate your time spent sharing your experience with us, and for your constructive comments which are very helpful in reaching our goal. Regarding your comments about the language level of our staff, I regret your dissatisfaction with the impression he gave you, but I would like to inform you that we have a team of professionals with very good language levels, in charge of offering the best service and a personalized treatment to each of our guests. On the other hand, I apologize for the specific situation that occurred regarding the telephone line every time I wanted to call reception. Regarding your comments about the discontent of the room assigned to you, receive my sincere apologies, I would like to inform you that our hotel has 222 rooms with different categories for a future occasion, I recommend you to book "Delux Vistas Alhambra" or "Junior Suite", I'm sure you will enjoy a wonderful stay with us. Regarding your mention about the noise of other customers, we will take into consideration all your opinions. Once again, thank you very much for choosing Barceló Carmen Granada and for your comments which will help us to continue improving and make the stays of our clients unforgettable. I hope to welcome you in the near future and we will take care to exceed your expectations. Regards, Miguel Estévez Hotel Manager

    تقييم

    Round Indicators

    • فبراير 15 2019
    • لندن, المملكة المتحدة
    • زوجان

    cynmagat

    “Room temperature very warm”


    The hotel was conveniently located to sights, restaurants and shops. However, the temperature in the hotel and in our room was very warm. The air conditioning/heating system wasn’t working despite reporting it to reception. So we had to keep the window open throughout our stay. There was no tea/coffee machine, no bathrobes or slippers, which would be expected in a 4-star hotel. Nor was there a welcome drink or free mineral water in the room.


    استجاب MiguelE1340, General Manager في ‪Hotel Barcelo Carmen Granada‬, لهذا التعليق
    Dear guest, First of all, I greatly appreciate your time spent sharing your stay at Barceló Carmen Granada, and for your constructive comments which will be of great help to achieve our goal. Regarding your comments about air conditioning, receive my sincere apologies for the specific situation that occurred, for a future occasion, please, do not hesitate to contact the hotel reception, which is available 24 hours a day, and they will be in charge of notifying the maintenance team to resolve this state immediately. Regarding your comments about the products available in the room, I regret your dissatisfaction, but I would like to emphasize that there is a Barceló loyalty program to dispose of these products, for a future occasion, on the other hand, I inform you that the hotel has different categories, I recommend you to book "Delux Vistas Alhambra" or "Junior Suite" I am sure you will enjoy many products and services and a wonderful stay. Last but not least, thanks for highlighting the location we are in, since we have the best locations in all of Granada, this makes our guests enjoy with total mobility all the tourist and leisure resources just a few steps away thus being able to enjoy the charm of the city of the Alhambra. Once again, thank you very much for sharing your experience. I hope to welcome you soon. Regards, Miguel Estévez Hotel Manager

    تقييم

    Round Indicators

    • أبريل 21 2018
    • جدة, المملكة العربية السعودية
    • عطلة مع الأصدقاء

    Bird_jkt

    “Granada”


    فندق أربعة نجوم داخل المدينة موقعه ممتاز.غرفه واسعة ونظيفه واسعاره جيده مقياسا بموقعه ونظافته فطوره ممتاز ومطعمه كبير حوله كل شي الأسواق والمقاهي والبقالات والمطاعم العربيه متوفره قريبه منه ومحطة الباص تبعد عنه عشرة دقائق بالتأكيد.


    استجاب Miguel E, General Manager في ‪Hotel Barcelo Carmen Granada‬, لهذا التعليق
    عزيزي الضيف ، شكرًا للميكاس على تقديرك وزيارتك الأخيرة إلى الفندق. إننا نشعر بالدهشة عندما نرى أن تعليقاتك لا تتطابق مع المؤهلات التي تحدد سبب رغبتنا في معرفة ما إذا كان هناك أي موقف نود وصفه طوال فترة إقامتك. يسعدنا أن تستمتع بالأيام في غرناطة وأن الموقع المركزي للفندق والتنظيف الخاص بنا كان ممتازًا بالنسبة لك ، وتسعى فرقنا يوميًا لتحقيق هذا الهدف. مرة أخرى ، يسعدنا أننا تجاوزنا توقعاتك ونأمل أن نراكم مرة أخرى قريبًا جدًا. مع أطيب التحيات، ميجيل استيفيز ،

    تقييم

    Round Indicators

    • يناير 23 2015

    henda2015

    “تقييم فندق كارمن”


    موقع الفندق جيد حيث يقابله مجمع ضخم وتحيط به المحلات التجارية. له بهو واسع راق.. الغرف واسعه حديثة ..نظيفه ومرتبة وتوجد غرف متصله. وأسعار المصبغه مناسبة وهي أقل من باقي الدول الأوربية. عيبه أن يسمح بدخول الحيوانات كما أن أبواب الحمامات بلا أقفال وشفافة عند تشغيل الإنارة.


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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

    *تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. 

    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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