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Alrededores del hotel Barceló
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Map and location

Calle Maestro Montero 12   18004 Granada , Andalucía   España  


Places of Interest

19 km Granada Airport

2.6 km Albaicín

2 km The Alhambra

1.4 km Granada Conference and Exhibition Centre

آراء النزلاء

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Barceló Granada Congress

4.0/5 Round Indicators
| 1857 تعليقات النزلاء

التقييم الإجمالي

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

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902

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511

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التصفية حسب:

ترتيب حسب

    Round Indicators
    Borja M بريمن, ألمانيا. 10/13/2019 الأعمال

    “Grat value for money”

    We stayed at Barceló Granada Congress for a few days while we attended a conference at the hotel. The whole experience was very satisfying. The room offered plenty of space and the bed was very comfortable. Service and breakfast were also excellent. Finally, the location of the hotel is very convenient, as it is just about 15 min walk from the city center, making it quiet but still well located.
    Round Indicators
    aldotremblay ‪Mont Tremblant‬, كندا. 10/05/2019 زوجان

    “Efficient hotel in Grenada,,and close to old town”

    If you have a car and want a hassle free stay,,well Barcelo Congress is the place....i always enjoy having a comfortable bed,good shower,and friendly staff......and for visiting old town the taxis are 5 euros to get there
    Round Indicators
    2trevorb Eastwood. 09/15/2019 زوجان

    “Good location in an interesting city”

    There is much to see to Granada beyond Alhambera, which is a must see, There's a beautiful cathedral andnearby the tombs of Queen Isabella and King Ferdinand, a dynamic couple of the 15thC. The hotel is within easy walking reach of a variety of restaurants in Plaza Gracia and nearby. It's a 20min walk to the Convention Centre if you are there for a conference as I was.
    Round Indicators
    shehzad b لندن, المملكة المتحدة. 09/04/2019 العائلة

    “Mr Bashir”

    This hotel is certainly not a 5☆ hotel and is a 3☆ at best. It does not even have a pool available to all guests. The breakfast selection is average and heaven help you if you are attempting to reduce processed meats & sugars from your diet. The spa facility is barely satisfactory, and to enter you must pay additional charges, even for taking a dip in the small splash pool. You are charged at an hourly rate and your children are not allowed in after mid afternoon. If you wish to take your children for a swim you are told to take them to the outdoor pool at the local gym providing you have sandals, towels etc with you between designated times. They must be over 16 otherwise. If you have any problems such as showers in the room not working correctly, doors not closing because they get stuck, lights not working, sockets not fitted properly to the walls, or you request an iron which will duly arrive and mark your clothes when you use it. Do not expect a resolution. I experienced all these problems in the 3 rooms I had booked for my family. The way the management handled this was deplorable and the offer of a bottle of water to rectify this was disappointing and added insult to injury. I would avoid this hotel and cannot understand how this hotel can be considered family friendly.

    استجاب b_granada_congress, Director General في هوتل إم إيه نازاريس بيزنس آند سبا, لهذا التعليق
     Dear Mr. Bashir, I regret your dissatisfaction with our services and facilities. I kindly ask you to take some of the incidences you report as isolated, unfortunate issues, in some cases due to human mistakes or lack of proficiency in the way we presented the information to you and your family. Please accept my sincere apologies. Regarding the swimming pool, as clearly stated in our website, it is not onsite but located in the wellness complex opposite the hotel, 150 meters far. Access conditions including children policies are also specified in barcelo.com for our guests to be aware of what to expect and organize their holiday plans accordingly. Nevertheless and as part of our aim to welcome families, we have established some opening hours for children at our U Wellness SPA. As you may understand, those hours need to be restrictive as a SPA is usually an only-adult facility, and so expect other guests who come to relax and indulge. We have maintenance service all day long and do our best to solve any breakdown in our guestrooms as soon as possible, in the most efficient way. Everything is recorded and monitored through a digital platform to ensure guests do not wait for resolution more than the strictly necessary. I am very sorry if the procedure did not work properly when you communicated the issues with lights, shower and the room door and apologize for the inconvenience caused. I am particularly sorry to learn that you did not like the breakfast much and was below your expectations in terms of healthy products choice. We offer a wide range of fruits and vegetables, both raw and cooked, alternative sweeteners like stevia, maple syrup, agave syrup, cane sugar, etc, ecological fresh baked breads, ecological spreads such as chocolate cream, peanut cream, jams and marmalades… Being all of this part of our corporate project B Likeat, that commits to a great quality, healthy, proximity gastronomic offer. I would much appreciate if you gave us another opportunity to demonstrate to you and your family that we can do much better, as most reviews in this and other sites show up. Looking forward to welcoming you back soon in our hotel, receive my very best regards from Granada. María Gutiérrez Hotel Manager

    Round Indicators
    Bernardo H ‪El Paso‬, تكساس. 08/27/2019 عطلة مع الأصدقاء

    “Vacation”

    Good hotel but missing full gym and swimming pool. They access a local swimming pool that belongs to a local gym but you have to walk a couple of blocks and a busy Street to access. You also need to get a day pass every day you use pool.

    استجاب b_granada_congress, Manager في هوتل إم إيه نازاريس بيزنس آند سبا, لهذا التعليق
     Dear Bernardo, First of all we would like to thank you for having chosen our hotel for your stay. We regret if there has been any misunderstanding with the information about the summer pool, the hotel does not have its own pool. However, this summer we created a promotion for stays from June 25th to September 9th with an establishment outside the hotel. All this information was included in all the websites. It is a pleasure to inform you that it is among our projects to build a swimming pool within the hotel facilities for the enjoyment of our customers. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. María Gutiérrez Hotel Manager

    تقييم

    Round Indicators

    • أكتوبر 13 2019
    • بريمن, ألمانيا
    • الأعمال

    Borja M

    “Grat value for money”


    We stayed at Barceló Granada Congress for a few days while we attended a conference at the hotel. The whole experience was very satisfying. The room offered plenty of space and the bed was very comfortable. Service and breakfast were also excellent. Finally, the location of the hotel is very convenient, as it is just about 15 min walk from the city center, making it quiet but still well located.


    تقييم

    Round Indicators

    • أكتوبر 5 2019
    • ‪Mont Tremblant‬, كندا
    • زوجان

    aldotremblay

    “Efficient hotel in Grenada,,and close to old town”


    If you have a car and want a hassle free stay,,well Barcelo Congress is the place....i always enjoy having a comfortable bed,good shower,and friendly staff......and for visiting old town the taxis are 5 euros to get there


    تقييم

    Round Indicators

    • سبتمبر 15 2019
    • Eastwood
    • زوجان

    2trevorb

    “Good location in an interesting city”


    There is much to see to Granada beyond Alhambera, which is a must see, There's a beautiful cathedral andnearby the tombs of Queen Isabella and King Ferdinand, a dynamic couple of the 15thC. The hotel is within easy walking reach of a variety of restaurants in Plaza Gracia and nearby. It's a 20min walk to the Convention Centre if you are there for a conference as I was.


    تقييم

    Round Indicators

    • سبتمبر 4 2019
    • لندن, المملكة المتحدة
    • العائلة

    shehzad b

    “Mr Bashir”


    This hotel is certainly not a 5☆ hotel and is a 3☆ at best. It does not even have a pool available to all guests. The breakfast selection is average and heaven help you if you are attempting to reduce processed meats & sugars from your diet. The spa facility is barely satisfactory, and to enter you must pay additional charges, even for taking a dip in the small splash pool. You are charged at an hourly rate and your children are not allowed in after mid afternoon. If you wish to take your children for a swim you are told to take them to the outdoor pool at the local gym providing you have sandals, towels etc with you between designated times. They must be over 16 otherwise. If you have any problems such as showers in the room not working correctly, doors not closing because they get stuck, lights not working, sockets not fitted properly to the walls, or you request an iron which will duly arrive and mark your clothes when you use it. Do not expect a resolution. I experienced all these problems in the 3 rooms I had booked for my family. The way the management handled this was deplorable and the offer of a bottle of water to rectify this was disappointing and added insult to injury. I would avoid this hotel and cannot understand how this hotel can be considered family friendly.


    استجاب b_granada_congress, Director General في هوتل إم إيه نازاريس بيزنس آند سبا, لهذا التعليق
    Dear Mr. Bashir, I regret your dissatisfaction with our services and facilities. I kindly ask you to take some of the incidences you report as isolated, unfortunate issues, in some cases due to human mistakes or lack of proficiency in the way we presented the information to you and your family. Please accept my sincere apologies. Regarding the swimming pool, as clearly stated in our website, it is not onsite but located in the wellness complex opposite the hotel, 150 meters far. Access conditions including children policies are also specified in barcelo.com for our guests to be aware of what to expect and organize their holiday plans accordingly. Nevertheless and as part of our aim to welcome families, we have established some opening hours for children at our U Wellness SPA. As you may understand, those hours need to be restrictive as a SPA is usually an only-adult facility, and so expect other guests who come to relax and indulge. We have maintenance service all day long and do our best to solve any breakdown in our guestrooms as soon as possible, in the most efficient way. Everything is recorded and monitored through a digital platform to ensure guests do not wait for resolution more than the strictly necessary. I am very sorry if the procedure did not work properly when you communicated the issues with lights, shower and the room door and apologize for the inconvenience caused. I am particularly sorry to learn that you did not like the breakfast much and was below your expectations in terms of healthy products choice. We offer a wide range of fruits and vegetables, both raw and cooked, alternative sweeteners like stevia, maple syrup, agave syrup, cane sugar, etc, ecological fresh baked breads, ecological spreads such as chocolate cream, peanut cream, jams and marmalades… Being all of this part of our corporate project B Likeat, that commits to a great quality, healthy, proximity gastronomic offer. I would much appreciate if you gave us another opportunity to demonstrate to you and your family that we can do much better, as most reviews in this and other sites show up. Looking forward to welcoming you back soon in our hotel, receive my very best regards from Granada. María Gutiérrez Hotel Manager

    تقييم

    Round Indicators

    • أغسطس 27 2019
    • ‪El Paso‬, تكساس
    • عطلة مع الأصدقاء

    Bernardo H

    “Vacation”


    Good hotel but missing full gym and swimming pool. They access a local swimming pool that belongs to a local gym but you have to walk a couple of blocks and a busy Street to access. You also need to get a day pass every day you use pool.


    استجاب b_granada_congress, Manager في هوتل إم إيه نازاريس بيزنس آند سبا, لهذا التعليق
    Dear Bernardo, First of all we would like to thank you for having chosen our hotel for your stay. We regret if there has been any misunderstanding with the information about the summer pool, the hotel does not have its own pool. However, this summer we created a promotion for stays from June 25th to September 9th with an establishment outside the hotel. All this information was included in all the websites. It is a pleasure to inform you that it is among our projects to build a swimming pool within the hotel facilities for the enjoyment of our customers. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. María Gutiérrez Hotel Manager

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