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Barceló Isla Canela Hotel Beach
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Map and location

Paseo de los Gavilanes, s/n   21409 Ayamonte, Huelva , Andalucía   España  


Places of Interest

74 km Faro International Airport

4 km Isla Canela Golf Course

96 km Doñana National Park

100 m Isla Canela Beach

Premios y Reconocimientos

Prizes and awards

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Barceló Isla Canela

4.5/5 Round Indicators
| 1928 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

56% Complete

1092

جيد جدًا

31% Complete

615

مُرضي

7% Complete

154

سيئ

2% Complete

42

سيئ جدًا¡

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25

التصفية حسب:

ترتيب حسب

    Round Indicators
    SamanthaC1308 لندن, المملكة المتحدة. 07/18/2019 زوجان

    “Early summer holiday ”

    We visited this hotel in July 2019 for 10 Nights. Hotel - our room a standard double was located on the 3rd floor, with a partial sea view. The room is cleaned daily and towels changes. The shower was possibly one of the best hotel showers we’ve ever used. Very nice towels, I believe if you upgrade dressing gowns are provided. Around 5 TV channels can be changed into the settings to English - this was more than enough for us! A mini fridge is provided ( this fits about 3/4 bottles of drinks) there is also the option to hire a safe - this is charged at €3 per night , with a deposit of €10 on arrival. Pool area - The swimming-pools are super cold and vary in depth but neither are partially deep. There were always sun beds available , as well as umbrellas - there is the usual reservation but this was limited. The pool did tend to get busy at around 4pm for early evening. Pool rules point to not inflatables - yet it would be life guard dependant which left some confused guests who were able to use their lilo for a couple of days and in fact that morning, yet not that afternoon due to a different guard taking them no. This includes inflatable balls. Restaurant - The first thing to mention is the hotel doesn’t open the restaurant until 8pm which is quite late for dinner , the food is very nice - lots of choice for meat eaters and those who enjoy fish. There are themed nights each week, which are repeated on a weekly basis. There is only one restaurant , which is buffet style. They do offer a BBQ on a Friday and Saturday - I am vegetarian and found the choices to be limited and some labels such as “ vegetable rice” - Contained chicken. Lots of choice at breakfast. We wore flip flops each night to the restaurant, on one evening we were told we couldn’t do that - lots of people seamed to be unhappy with this request and the following couple of evenings that followed no such rule being implemented. . . We booked 1/2 board - drink prices were around €2 for a bottle of water €2.50 for a coke/ sprite etc and then around €4 for a beer. This could be paid each night or tabbed to be paid at the end of your stay. There is a snack area outside which serves burgers / pizza / chips etc at lunchtime. Hotel ground are kept very clean and tidy, there is a gate which leads into a small street and the beach. The beach is just fabulous, lots of space and great sand, there is also water sports along the beach. We didn’t take part in any of the day time nor evening entertainment so can’t comment. I would recommend and return to this hotel, but would like to see some consistency with rules.....

    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Our rules are implemented for all guests and all our staff are informed about them. The involved department has been informed about your comments for information and further revision. Although there is always room for improvement, we should be on the right path to earn a better rating from you in the future. We look forward to having you stay with us again and to being informed of any concerns or imperfections that affect your stay so we may do everything in our power to address them. Once again, thank you very much for your suggestions.We look forward to welcoming you back again very soon. Best regards, Barcelo Isla Canela

    Round Indicators
    Wayne P 07/11/2019 زوجان

    “Barcelo Isla canela june2019”

    Second time that we have stayed in the area but first time at this hotel, after checking in we got a little lost ! finding our room. Room was good size and although it overlooked the children’s play area we didn’t experience any noise. Room was kept clean daily. Choice of food was good although wasn’t very hot some times. Really enjoyed the Moroccan night. A couple of times when we went to dinner there was a manager there who asked how our stay was going etc (which we thought was a nice touch) We went to the beach most days where there was plenty of room rather than try to get a sun bed at the hotel all in all we had a pleasant stay at the Barcelo and will look to return there

    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Isla Canela hotel and are delighted to read that we were able to match your expectations. We are also very pleased to read your complete satisfaction with the comfort of the room. Its really important for us that our clients enjoyed our accomodations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Barcelo Isla Canela

    Round Indicators
    loubyabs ليفربول, المملكة المتحدة. 07/10/2019 العائلة

    “Still as beautiful ”

    This was our second visit at this hotel we loved last year so much we booked again. The hotel is spotless the staff and entertainment team are so friendly and helpful. Over the road from the most amazing beach . Lots of lovey little stalls and shops just outside the hotel with a supermarket both front and back of hotel. U will never hunt for a sunbed anytime of day u could always just get one. The food is always lovely plenty of choice even though we are fussy eaters there is always something. The hotel has changed the evening meal to 8pm which is making u q up for which I don’t agree with. We have never done this in any hotel we have stayed in. Over all the hotel is gorgeous the entertainment team are 100%better than last year and work really hard! Lesley the TUI rep is so helpful . We can’t wait for next year! Barcelo don’t change we love you!!!💕💕

    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Isla Canela. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable. Best Regards, Barceló Isla Canela

    Round Indicators
    barny001 ‪Bridgwater‬, المملكة المتحدة. 07/09/2019 زوجان

    “unhappy customer”

    We booked this hotel because it was advertised as having a indoor heated swimming pool? It was not heated to the correct temperature and was too cold to get in. The room air conditioning was not working properly for the first days before it was fixed. We stayed for ten nights and even though the general manager went with us and a member of pool staff to check the temperature and the chlorine and ph levels the pool was still to cold and was never sorted before we left.the food was cooked and left on plates to go cold which we discussed with the manager.we will not be going back to this hotel not impressed.

    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
     Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We regret hearing that your experience was not as pleasant and relaxing as it should have been due to the temperature of the pool, however please allow me to explain that the water temperature cannot go above 25 degrees as per health and safety reasons to prevent the appearance of bacteria, our guests' safety being of course our main concern at all times. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best Regards, Barceló Isla Canela

    Round Indicators
    2032SH لندن, المملكة المتحدة. 07/09/2019 العائلة

    “Sun,Sea, Views and silence”

    Short break away out of the busy season. The place is very quiet and best for couples, or young families. Teenagers will struggle. The hotel outdoor food bar is excellent and we only eat there on the last day which was a shame as it was the best food. The buffet is ok especially if you like fish. Choice is not great neither are the outdoor restaurants however food is of a excellent quality even if choice is limited. The beach is one of the most amazing things about this place it really is breath taking. Please don't go to the pirate looking bar at the end of the strip, it looks great however has nothing cocktail wise and she wan't friendly to the younger ones. Pool Table the balls missing, darts no darts available. Most things were out of service. I would go back to this hotel again. The rooms and staff are fantastic and really are friendly and accommodating. We also felt very safe here too.

    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Isla Canela hotel with us and Tripadvisor readers. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also happy to read you found our hotel to be at a convenient location during your visit to Isla Canela. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Best Regards, Barceló Isla Canela

    تقييم

    Round Indicators

    • يوليو 18 2019
    • لندن, المملكة المتحدة
    • زوجان

    SamanthaC1308

    “Early summer holiday ”


    We visited this hotel in July 2019 for 10 Nights. Hotel - our room a standard double was located on the 3rd floor, with a partial sea view. The room is cleaned daily and towels changes. The shower was possibly one of the best hotel showers we’ve ever used. Very nice towels, I believe if you upgrade dressing gowns are provided. Around 5 TV channels can be changed into the settings to English - this was more than enough for us! A mini fridge is provided ( this fits about 3/4 bottles of drinks) there is also the option to hire a safe - this is charged at €3 per night , with a deposit of €10 on arrival. Pool area - The swimming-pools are super cold and vary in depth but neither are partially deep. There were always sun beds available , as well as umbrellas - there is the usual reservation but this was limited. The pool did tend to get busy at around 4pm for early evening. Pool rules point to not inflatables - yet it would be life guard dependant which left some confused guests who were able to use their lilo for a couple of days and in fact that morning, yet not that afternoon due to a different guard taking them no. This includes inflatable balls. Restaurant - The first thing to mention is the hotel doesn’t open the restaurant until 8pm which is quite late for dinner , the food is very nice - lots of choice for meat eaters and those who enjoy fish. There are themed nights each week, which are repeated on a weekly basis. There is only one restaurant , which is buffet style. They do offer a BBQ on a Friday and Saturday - I am vegetarian and found the choices to be limited and some labels such as “ vegetable rice” - Contained chicken. Lots of choice at breakfast. We wore flip flops each night to the restaurant, on one evening we were told we couldn’t do that - lots of people seamed to be unhappy with this request and the following couple of evenings that followed no such rule being implemented. . . We booked 1/2 board - drink prices were around €2 for a bottle of water €2.50 for a coke/ sprite etc and then around €4 for a beer. This could be paid each night or tabbed to be paid at the end of your stay. There is a snack area outside which serves burgers / pizza / chips etc at lunchtime. Hotel ground are kept very clean and tidy, there is a gate which leads into a small street and the beach. The beach is just fabulous, lots of space and great sand, there is also water sports along the beach. We didn’t take part in any of the day time nor evening entertainment so can’t comment. I would recommend and return to this hotel, but would like to see some consistency with rules.....


    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Our rules are implemented for all guests and all our staff are informed about them. The involved department has been informed about your comments for information and further revision. Although there is always room for improvement, we should be on the right path to earn a better rating from you in the future. We look forward to having you stay with us again and to being informed of any concerns or imperfections that affect your stay so we may do everything in our power to address them. Once again, thank you very much for your suggestions.We look forward to welcoming you back again very soon. Best regards, Barcelo Isla Canela

    تقييم

    Round Indicators

    • يوليو 11 2019
    • زوجان

    Wayne P

    “Barcelo Isla canela june2019”


    Second time that we have stayed in the area but first time at this hotel, after checking in we got a little lost ! finding our room. Room was good size and although it overlooked the children’s play area we didn’t experience any noise. Room was kept clean daily. Choice of food was good although wasn’t very hot some times. Really enjoyed the Moroccan night. A couple of times when we went to dinner there was a manager there who asked how our stay was going etc (which we thought was a nice touch) We went to the beach most days where there was plenty of room rather than try to get a sun bed at the hotel all in all we had a pleasant stay at the Barcelo and will look to return there


    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Isla Canela hotel and are delighted to read that we were able to match your expectations. We are also very pleased to read your complete satisfaction with the comfort of the room. Its really important for us that our clients enjoyed our accomodations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Barcelo Isla Canela

    تقييم

    Round Indicators

    • يوليو 10 2019
    • ليفربول, المملكة المتحدة
    • العائلة

    loubyabs

    “Still as beautiful ”


    This was our second visit at this hotel we loved last year so much we booked again. The hotel is spotless the staff and entertainment team are so friendly and helpful. Over the road from the most amazing beach . Lots of lovey little stalls and shops just outside the hotel with a supermarket both front and back of hotel. U will never hunt for a sunbed anytime of day u could always just get one. The food is always lovely plenty of choice even though we are fussy eaters there is always something. The hotel has changed the evening meal to 8pm which is making u q up for which I don’t agree with. We have never done this in any hotel we have stayed in. Over all the hotel is gorgeous the entertainment team are 100%better than last year and work really hard! Lesley the TUI rep is so helpful . We can’t wait for next year! Barcelo don’t change we love you!!!💕💕


    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Isla Canela. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable. Best Regards, Barceló Isla Canela

    تقييم

    Round Indicators

    • يوليو 9 2019
    • ‪Bridgwater‬, المملكة المتحدة
    • زوجان

    barny001

    “unhappy customer”


    We booked this hotel because it was advertised as having a indoor heated swimming pool? It was not heated to the correct temperature and was too cold to get in. The room air conditioning was not working properly for the first days before it was fixed. We stayed for ten nights and even though the general manager went with us and a member of pool staff to check the temperature and the chlorine and ph levels the pool was still to cold and was never sorted before we left.the food was cooked and left on plates to go cold which we discussed with the manager.we will not be going back to this hotel not impressed.


    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
    Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We regret hearing that your experience was not as pleasant and relaxing as it should have been due to the temperature of the pool, however please allow me to explain that the water temperature cannot go above 25 degrees as per health and safety reasons to prevent the appearance of bacteria, our guests' safety being of course our main concern at all times. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best Regards, Barceló Isla Canela

    تقييم

    Round Indicators

    • يوليو 9 2019
    • لندن, المملكة المتحدة
    • العائلة

    2032SH

    “Sun,Sea, Views and silence”


    Short break away out of the busy season. The place is very quiet and best for couples, or young families. Teenagers will struggle. The hotel outdoor food bar is excellent and we only eat there on the last day which was a shame as it was the best food. The buffet is ok especially if you like fish. Choice is not great neither are the outdoor restaurants however food is of a excellent quality even if choice is limited. The beach is one of the most amazing things about this place it really is breath taking. Please don't go to the pirate looking bar at the end of the strip, it looks great however has nothing cocktail wise and she wan't friendly to the younger ones. Pool Table the balls missing, darts no darts available. Most things were out of service. I would go back to this hotel again. The rooms and staff are fantastic and really are friendly and accommodating. We also felt very safe here too.


    استجاب Barcelo_Isla_Canela, Guest Relations Manager في بارسيلو إيزلا كانيلا, لهذا التعليق
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Isla Canela hotel with us and Tripadvisor readers. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also happy to read you found our hotel to be at a convenient location during your visit to Isla Canela. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Best Regards, Barceló Isla Canela

    Barceló Isla Canela Hotel Views

    A secret next to the sea, that hides the best sun in Andalusia

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