Barceló Hotel Gastronomy Cáceres V Centenario
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Manuel Pacheco, 4. Urbanización Castellanos   10005 Cáceres , Extremadura   España  


Places of Interest

115 km Talavera La Real Airport

1.5 km City Centre, Cáceres

2 km Bus

2 km RENFE, Cáceres

Premios y Reconocimientos

Prizes and awards

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Barceló Cáceres V Centenario

4.5/5 Round Indicators
| 421 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

74% Complete

313

جيد جدًا

21% Complete

89

مُرضي

4% Complete

17

سيئ

0% Complete

4

سيئ جدًا¡

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1

التصفية حسب:

ترتيب حسب

    Round Indicators
    Silverstar68 London. 10/23/2018 زوجان

    “Better then expected”

    We were pleasantly surprised by this hotel and rooms are really nice with all the facilities you can ask for with really comfortable beds and choice of pillows. The food in the restaurant is high quality and the set menu value for money. But what really sets this hotel apart and what surprised us most is the friendliness and helpfulness of all staff members. The professionalism friendliness and helpfulness of the staff is comparable to hotels costing double or more the price.

    استجاب Guillermo A, Public Relations Manager في بارسيلو كاسيريس في سنتيناريو, لهذا التعليق
     Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Cáceres V Centenario was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Blanca Chaparro Olgado Public Relations Manager BARCELÓ CÁCERES V CENTENARIO

    Round Indicators
    Sarclu 10/01/2018 زوجان

    “Just ok.”

    The rooms are nice and the air conditioning works well. Sheets had old black mold stains. Breakfast buffet was extremely disappointing. Dirty tables everywhere - not enough staff to keep up with cleaning them off. No one came to clear our plates. “Clean” plates and cups at serving stations were dirty with food stuck to them and mouth prints on the glasses and coffee cups.

    استجاب Guillermo A, Public Relations Manager في بارسيلو كاسيريس في سنتيناريو, لهذا التعليق
     Dear guest, Thank you for sharing a review of Barceló Cáceres V Centenario. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Although your comments do not seem to quite match with the usual feedback that we receive both on this support and onsite, for a future stay, please do not hesitate to voice your concerns and approach the management team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us.  Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Blanca Chaparro Olgado Public Relations Manager BARCELÓ CÁCERES V CENTENARIO

    Round Indicators
    fyfes15 09/30/2018 زوجان

    “Excellent overnight stay”

    Perfect hotel for a stopover in the middle of Spain. Comfortable and clean rooms, friendly staff, nice swimming pool. We didn't try the food as we went into the beautiful town of Caceres where there are many choices.

    استجاب Guillermo A, Public Relations Manager في بارسيلو كاسيريس في سنتيناريو, لهذا التعليق
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Cáceres V Centenario. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Blanca Chaparro Olgado Public Relations Manager BARCELÓ CÁCERES V CENTENARIO

    Round Indicators
    Geraldine B ‪Derby‬, المملكة المتحدة. 09/25/2018 زوجان

    “Short stop over”

    Very pleasant short stop over on route through Spain. Called in the hotel on spec to see if any rooms were available so the hotel was not chosen through prior knowledge. We were certainly satisfied with our choice and would recommend the hotel for its all round service, cleanliness and quality. We have no adverse comments at all.
    Round Indicators
    sallybunker أستورياس, إسبانيا. 08/27/2018 العائلة

    “Perfect for family stay”

    The family room was a perfect size for a young family of 4, the pool area was lovely and the food was amazing. We were only supposed to stay for one night to break up our trip through Spain but ended up staying for a second night we loved it so much!

    تقييم

    Round Indicators

    • أكتوبر 23 2018
    • London
    • زوجان

    Silverstar68

    “Better then expected”


    We were pleasantly surprised by this hotel and rooms are really nice with all the facilities you can ask for with really comfortable beds and choice of pillows. The food in the restaurant is high quality and the set menu value for money. But what really sets this hotel apart and what surprised us most is the friendliness and helpfulness of all staff members. The professionalism friendliness and helpfulness of the staff is comparable to hotels costing double or more the price.


    استجاب Guillermo A, Public Relations Manager في بارسيلو كاسيريس في سنتيناريو, لهذا التعليق
    Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Cáceres V Centenario was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Blanca Chaparro Olgado Public Relations Manager BARCELÓ CÁCERES V CENTENARIO

    تقييم

    Round Indicators

    • أكتوبر 1 2018
    • زوجان

    Sarclu

    “Just ok.”


    The rooms are nice and the air conditioning works well. Sheets had old black mold stains. Breakfast buffet was extremely disappointing. Dirty tables everywhere - not enough staff to keep up with cleaning them off. No one came to clear our plates. “Clean” plates and cups at serving stations were dirty with food stuck to them and mouth prints on the glasses and coffee cups.


    استجاب Guillermo A, Public Relations Manager في بارسيلو كاسيريس في سنتيناريو, لهذا التعليق
    Dear guest, Thank you for sharing a review of Barceló Cáceres V Centenario. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Although your comments do not seem to quite match with the usual feedback that we receive both on this support and onsite, for a future stay, please do not hesitate to voice your concerns and approach the management team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us.  Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Blanca Chaparro Olgado Public Relations Manager BARCELÓ CÁCERES V CENTENARIO

    تقييم

    Round Indicators

    • سبتمبر 30 2018
    • زوجان

    fyfes15

    “Excellent overnight stay”


    Perfect hotel for a stopover in the middle of Spain. Comfortable and clean rooms, friendly staff, nice swimming pool. We didn't try the food as we went into the beautiful town of Caceres where there are many choices.


    استجاب Guillermo A, Public Relations Manager في بارسيلو كاسيريس في سنتيناريو, لهذا التعليق
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Cáceres V Centenario. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Blanca Chaparro Olgado Public Relations Manager BARCELÓ CÁCERES V CENTENARIO

    تقييم

    Round Indicators

    • سبتمبر 25 2018
    • ‪Derby‬, المملكة المتحدة
    • زوجان

    Geraldine B

    “Short stop over”


    Very pleasant short stop over on route through Spain. Called in the hotel on spec to see if any rooms were available so the hotel was not chosen through prior knowledge. We were certainly satisfied with our choice and would recommend the hotel for its all round service, cleanliness and quality. We have no adverse comments at all.


    تقييم

    Round Indicators

    • أغسطس 27 2018
    • أستورياس, إسبانيا
    • العائلة

    sallybunker

    “Perfect for family stay”


    The family room was a perfect size for a young family of 4, the pool area was lovely and the food was amazing. We were only supposed to stay for one night to break up our trip through Spain but ended up staying for a second night we loved it so much!


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