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Barceló Hotel Surroundings  Castillo Club Premium
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Map and location

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

250 m El Castillo beach

192 m Buenaventura Castle

3 km Salinas de Antigua Golf Course

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Barceló Castillo Royal Level

4.5/5 Round Indicators
| 1199 تعليقات النزلاء

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

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    Round Indicators
    Helen S ليسترشاير, المملكة المتحدة. 07/19/2019 زوجان

    “Excellent from start to finish”

    We were treated like royalty from the minute we got to the hotel,we were taken to a private office to check in and everything was explained to us and any questions answered.our suite was very roomy and clean and complimentary cava,nibbles,biscuits and olives were waiting for us as well as a mini bar which was free for the first time(if refilled and used you were then charged). Private pool for Royal clients only where towels were available and pool bar,waiter came round with snacks through the day.All the bars/cafes in the marina and pizza bar near the beach were included and food choices were brilliant,the pizzas,calamari and burgers(especially the wagu burger)at the sports bar were amazing and the strawberry daiquiris were to die for,all drinks were brand names too.royal level buffet restaurant served an excellent breakfast and dinner although we ate at the a la carte a couple of times which was the only restaurant that charged but Royal clients got a 15% discount,fillet steak was great.Entertainment at night was good.All the staff were so helpful and friendly too,will definitely be back soon.
    Round Indicators
    Oliver W Saint Albans, England, United Kingdom. 07/14/2019 زوجان

    “Royal level worth every penny!”

    Right from our arrival we were treated like VIPs, Royal Level guests have their own private reception within the main hotel. We were greeted by a friendly member of the Royal Level team who allowed us to check-in 2 hours earlier than the hotel would usually allow. We were immediately given our All Inclusive wristbands and given a full overview of the hotel and its amenities, we were also told about all the various restaurants and bars we could use our wristbands in. TIP - A hotel safe in your room is 7euros which you get back upon departure. This also guarantees an insurance payout from the hotel incase anything should happen. Our hotel room was clean, spacious and although we didn't pay for a sea-view room, we were lucky enough to be staying in a room that overlooked the private pool/bar area and onto the sea. Our room also had a complimentary minibar stocked with beers and soft drinks and we also received a free bottle of bubbly, olives and biscuits upon arrival which was quite the welcome indeed! The hotel provide a WhatsApp mobile number where you can contact staff around the clock via Whatsapp with any issues/requirements. This proved very useful when we contacted them about our bedroom which had 2 single beds pushed together to form a large bed. Unfortunately the beds easily slipped apart at night and so I asked the hotel to look at this and the very same day they sent maintenance to secure the beds together and also provide king sized sheets/duvets. Royal Level also gives you an exclusive gym, outside heated pool and poolside bar. At no point was this particularly busy and sunbeds are guaranteed along with fresh towels each day. The poolside bartender also brings around toasties/fruit sticks during the day to guests. All inclusive allows you to drink as much as you like and branded beers/spirits are all included too which is a bonus! The Barcelo resort is massive and spans most of the seafront area. There are plenty of bars/restaurants to eat at and the freshly made pizzas are well-worth trying! All menus show clear allergen information which is particularly useful for my partner. We ate breakfast each morning at at El Ancla which is a rooftop restaurant with indoor and outside eating spaces. It was the perfect setting to eat both breakfast and dinner each day overlooking the sea. The staff at El Ancla are very friendly and welcoming. Each evening the buffet meal choices change for different cuisines from around the world. The hotel entertainment was a little hit and miss but we did enjoy a really great 'Love Boat' party evening hosted at the El Faro lounge bar which is next to the lighthouse and has a beautiful sea view. Royal Level guests were also treated to a private cheese and wine tasting evening which takes place every other Thursday, a Gin tasting evening then fills the other Thursday. Our room was cleaned each day with fresh towels and toiletries provided by the kind staff. Nothing was too much trouble for anyone working at the hotel. This is quite possibly the best hotel I've stayed away at and the extra money for Royal Level is worth it 100 times over. I will be back!! Thank you to all the lovely staff at Barcello Fuerteventura.

    استجاب elcastillorrpp, Guest Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
     Dear Oliver, I would like to express our gratitude on behalf of the entire Royal Level team for leaving such an heartwarming review, it has been an absolute pleasure reading it and it has filled us with pride knowing that each part of our Hotel has contributed to create the perfect vacation. It has been particularly amazing reading that our genuine and friendly customer service along with our facilities have created such a good overall experience and that you have found us one of the best hotel you have been at I would say speaks for itself, thank you! We are happy you have felt welcomed since the very first moment you arrived with us, we welcome every guest with enthusiasm and try to follow-up regularly with all our guests to ensure each stay is smooth and pleasant. It is great reading you made the most of the private pool area which indeed provides plenty of sun lounges to relax at all times and that you have discovered our gym and all restaurants & bars at the marina! We truly believe there is no thing such as a happy guest and for this reason once again we thank you for choosing us and sharing your memorable holiday! Needless to mention that we all very much look forward to welcoming you back soon in the future and remain at your complete disposal should you wish to arrange your next trip to Fuerteventura! Kindest Regards, Laura Sacchi Royal Level Service Manager

    Round Indicators
    royallevel ‪Ipswich‬, المملكة المتحدة. 07/12/2019 العائلة

    “Barceló Royal Level”

    Book Royal Level it’s worth the extra money. Ask for rooms in the 4000 block, it has its own pool no fighting for sun beds and a small bar by the pool. The barman also comes around with sandwiches in the morning and fruit kebabs in the afternoon.

    استجاب elcastillorrpp, Guest Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
     Dear Guest, first of all thank you for taking the time to share these kind words, we are amazed you fully enjoyed your holidays with us! We appreciate your preference for this section, all sections of the resort have their special touch and we are glad you enjoyed yours. We will surely share your feedback with our colleagues at the pool bar as we know it will mean a lot to him. We all very much look forward to welcoming you back! Kind Regards, Laura Sacchi Royal Level Service Manager

    Round Indicators
    Kehoe P ‪Sligo‬, أيرلندا. 07/10/2019 العائلة

    “Another great holiday”

    Has to be the best place to stay in Caleta de Fuste. Everything from the rooms to the staff are excellent. The food in El Ancla is brilliant and the staff are very attentive. It's the little touches that make it such a special place.

    استجاب elcastillorrpp, Guest Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
     Dear Ms Kehoe, we are all very glad to read you have had a fantastic holidays at Barceló Castillo Royal Level and that you made the most of all our services and facilities! Moreover it is great reading you found our special touches to make us more special, we will certainly share these lovely review with all our colleagues. The entire team thanks you and looks forward to your next visit. Kind Regards, Laura Sacchi Royal Level Service Manager

    Round Indicators
    Duffyze جلاسكو, المملكة المتحدة. 07/09/2019 العائلة

    “WOW 😮 ”

    Fantastic hotel - def make guests feel Royal 👑. Check in seamless .. room ready in time - upgraded to a beautiful room with hot tub .. beds amazing never slept so well ever . Buffet restaurant el ancla outstanding - food and service top class . Pool so well maintained ( block 4 ) ... def recommend this block sea views whilst sunbathing to die for . Service fab . Lastly thalasso spa - no words 😶 super relaxing - still enjoying hol at moment and plan to return here - pool ... plunge pools and spa are an experience not to be missed . Already planning our return trip 💕

    استجاب elcastillorrpp, Guest Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
     Dear Guest, thank you ever so much for taking the time to share your latest experience both with us and our readers. Whenever our guests get a "wow" effect it is for the the most rewarding moment ever, knowing we managed to provide a truly Royal experience! We are happy to read you enjoyed your Suite and relaxed properly and that this along with our culinary offer and genuine customer service has created such a great vacation. A memorable stay like this has to be repeated and as you are already planning your return we all very much look forward to welcoming you back! Kindest regards, Laura Sacchi Royal Level Service Manager

    تقييم

    Round Indicators

    • يوليو 19 2019
    • ليسترشاير, المملكة المتحدة
    • زوجان

    Helen S

    “Excellent from start to finish”


    We were treated like royalty from the minute we got to the hotel,we were taken to a private office to check in and everything was explained to us and any questions answered.our suite was very roomy and clean and complimentary cava,nibbles,biscuits and olives were waiting for us as well as a mini bar which was free for the first time(if refilled and used you were then charged). Private pool for Royal clients only where towels were available and pool bar,waiter came round with snacks through the day.All the bars/cafes in the marina and pizza bar near the beach were included and food choices were brilliant,the pizzas,calamari and burgers(especially the wagu burger)at the sports bar were amazing and the strawberry daiquiris were to die for,all drinks were brand names too.royal level buffet restaurant served an excellent breakfast and dinner although we ate at the a la carte a couple of times which was the only restaurant that charged but Royal clients got a 15% discount,fillet steak was great.Entertainment at night was good.All the staff were so helpful and friendly too,will definitely be back soon.


    تقييم

    Round Indicators

    • يوليو 14 2019
    • Saint Albans, England, United Kingdom
    • زوجان

    Oliver W

    “Royal level worth every penny!”


    Right from our arrival we were treated like VIPs, Royal Level guests have their own private reception within the main hotel. We were greeted by a friendly member of the Royal Level team who allowed us to check-in 2 hours earlier than the hotel would usually allow. We were immediately given our All Inclusive wristbands and given a full overview of the hotel and its amenities, we were also told about all the various restaurants and bars we could use our wristbands in. TIP - A hotel safe in your room is 7euros which you get back upon departure. This also guarantees an insurance payout from the hotel incase anything should happen. Our hotel room was clean, spacious and although we didn't pay for a sea-view room, we were lucky enough to be staying in a room that overlooked the private pool/bar area and onto the sea. Our room also had a complimentary minibar stocked with beers and soft drinks and we also received a free bottle of bubbly, olives and biscuits upon arrival which was quite the welcome indeed! The hotel provide a WhatsApp mobile number where you can contact staff around the clock via Whatsapp with any issues/requirements. This proved very useful when we contacted them about our bedroom which had 2 single beds pushed together to form a large bed. Unfortunately the beds easily slipped apart at night and so I asked the hotel to look at this and the very same day they sent maintenance to secure the beds together and also provide king sized sheets/duvets. Royal Level also gives you an exclusive gym, outside heated pool and poolside bar. At no point was this particularly busy and sunbeds are guaranteed along with fresh towels each day. The poolside bartender also brings around toasties/fruit sticks during the day to guests. All inclusive allows you to drink as much as you like and branded beers/spirits are all included too which is a bonus! The Barcelo resort is massive and spans most of the seafront area. There are plenty of bars/restaurants to eat at and the freshly made pizzas are well-worth trying! All menus show clear allergen information which is particularly useful for my partner. We ate breakfast each morning at at El Ancla which is a rooftop restaurant with indoor and outside eating spaces. It was the perfect setting to eat both breakfast and dinner each day overlooking the sea. The staff at El Ancla are very friendly and welcoming. Each evening the buffet meal choices change for different cuisines from around the world. The hotel entertainment was a little hit and miss but we did enjoy a really great 'Love Boat' party evening hosted at the El Faro lounge bar which is next to the lighthouse and has a beautiful sea view. Royal Level guests were also treated to a private cheese and wine tasting evening which takes place every other Thursday, a Gin tasting evening then fills the other Thursday. Our room was cleaned each day with fresh towels and toiletries provided by the kind staff. Nothing was too much trouble for anyone working at the hotel. This is quite possibly the best hotel I've stayed away at and the extra money for Royal Level is worth it 100 times over. I will be back!! Thank you to all the lovely staff at Barcello Fuerteventura.


    استجاب elcastillorrpp, Guest Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
    Dear Oliver, I would like to express our gratitude on behalf of the entire Royal Level team for leaving such an heartwarming review, it has been an absolute pleasure reading it and it has filled us with pride knowing that each part of our Hotel has contributed to create the perfect vacation. It has been particularly amazing reading that our genuine and friendly customer service along with our facilities have created such a good overall experience and that you have found us one of the best hotel you have been at I would say speaks for itself, thank you! We are happy you have felt welcomed since the very first moment you arrived with us, we welcome every guest with enthusiasm and try to follow-up regularly with all our guests to ensure each stay is smooth and pleasant. It is great reading you made the most of the private pool area which indeed provides plenty of sun lounges to relax at all times and that you have discovered our gym and all restaurants & bars at the marina! We truly believe there is no thing such as a happy guest and for this reason once again we thank you for choosing us and sharing your memorable holiday! Needless to mention that we all very much look forward to welcoming you back soon in the future and remain at your complete disposal should you wish to arrange your next trip to Fuerteventura! Kindest Regards, Laura Sacchi Royal Level Service Manager

    تقييم

    Round Indicators

    • يوليو 12 2019
    • ‪Ipswich‬, المملكة المتحدة
    • العائلة

    royallevel

    “Barceló Royal Level”


    Book Royal Level it’s worth the extra money. Ask for rooms in the 4000 block, it has its own pool no fighting for sun beds and a small bar by the pool. The barman also comes around with sandwiches in the morning and fruit kebabs in the afternoon.


    استجاب elcastillorrpp, Guest Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
    Dear Guest, first of all thank you for taking the time to share these kind words, we are amazed you fully enjoyed your holidays with us! We appreciate your preference for this section, all sections of the resort have their special touch and we are glad you enjoyed yours. We will surely share your feedback with our colleagues at the pool bar as we know it will mean a lot to him. We all very much look forward to welcoming you back! Kind Regards, Laura Sacchi Royal Level Service Manager

    تقييم

    Round Indicators

    • يوليو 10 2019
    • ‪Sligo‬, أيرلندا
    • العائلة

    Kehoe P

    “Another great holiday”


    Has to be the best place to stay in Caleta de Fuste. Everything from the rooms to the staff are excellent. The food in El Ancla is brilliant and the staff are very attentive. It's the little touches that make it such a special place.


    استجاب elcastillorrpp, Guest Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
    Dear Ms Kehoe, we are all very glad to read you have had a fantastic holidays at Barceló Castillo Royal Level and that you made the most of all our services and facilities! Moreover it is great reading you found our special touches to make us more special, we will certainly share these lovely review with all our colleagues. The entire team thanks you and looks forward to your next visit. Kind Regards, Laura Sacchi Royal Level Service Manager

    تقييم

    Round Indicators

    • يوليو 9 2019
    • جلاسكو, المملكة المتحدة
    • العائلة

    Duffyze

    “WOW 😮 ”


    Fantastic hotel - def make guests feel Royal 👑. Check in seamless .. room ready in time - upgraded to a beautiful room with hot tub .. beds amazing never slept so well ever . Buffet restaurant el ancla outstanding - food and service top class . Pool so well maintained ( block 4 ) ... def recommend this block sea views whilst sunbathing to die for . Service fab . Lastly thalasso spa - no words 😶 super relaxing - still enjoying hol at moment and plan to return here - pool ... plunge pools and spa are an experience not to be missed . Already planning our return trip 💕


    استجاب elcastillorrpp, Guest Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
    Dear Guest, thank you ever so much for taking the time to share your latest experience both with us and our readers. Whenever our guests get a "wow" effect it is for the the most rewarding moment ever, knowing we managed to provide a truly Royal experience! We are happy to read you enjoyed your Suite and relaxed properly and that this along with our culinary offer and genuine customer service has created such a great vacation. A memorable stay like this has to be repeated and as you are already planning your return we all very much look forward to welcoming you back! Kindest regards, Laura Sacchi Royal Level Service Manager

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