Barceló Hotel Room Service  Emperatriz
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Barceló Emperatriz

4.5/5 Round Indicators
| 839 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

78% Complete

661

جيد جدًا

17% Complete

143

مُرضي

2% Complete

20

سيئ

0% Complete

8

سيئ جدًا¡

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7

التصفية حسب:

ترتيب حسب

    Round Indicators
    Daydream14746927998 11/14/2018 العائلة

    “Recent short break in Madrid”

    The hotel is in a very nice area of Madrid in the business region but walkable to the main attractions in the city. Bus trips are very reasonable as are taxis and the hop on hop off bus does a very good deal for 48 hours. There is a huge amount of building work being done in the centre of Madrid so walking is the best option.
    Round Indicators
    Moecasa84 الدار البيضاء, المغرب. 11/06/2018 زوجان

    “ExceptIonal boutique hotel in Madrid”

    Excellent location. Superb professional service. Very good breakfast with a great selection of organic food and drinks. Very comfortable beds for relaxing sleep. I highly recommend this hotel and I look forward to going back soon.

    استجاب BarceloEmperatriz, Guest Relations Manager في ‪Barcelo Emperatriz‬, لهذا التعليق
     Dear Moecasa84, Thank you for taking the time to review your recent stay at Barceló Emperatriz Hotel. Glad to learn that you had an enjoyable stay with us and hotel and facilities met your expectations. We look forward to welcoming you back soon very soon. Best regards

    Round Indicators
    hussainaL3545AN برشلونة, إسبانيا. 01/08/2018 العائلة

    “ممتاز ولكن الخدمة ليست جيدة”

    طاولة الاستعلامات عن الاماكن السياحة كانت فاشلة بكل ما تحمله الكلمة من معنى. المطعم يحتوي ع الخنزير في اغلب الاشياء بدون ذكرها. كل شي اخر جميل حقاً. الغرف كانت جميلة و واسعه و تحمل كل سبل الراحة. الفندق يحتوي على واحدة من اجمل وجبات الريوق على الاطلاق

    استجاب BarceloEmperatriz, Guest Experience Manager في ‪Barcelo Emperatriz‬, لهذا التعليق
     Dear Hussain, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Also we regret reading of your disappointment with our offer of tourist place. From our guest experience department we are in order to offer you the best way to visit the city. For the period that you were in the hotel, we offered the best way to get to know Madrid and we understand that the search time and the weather have not allowed us to offer you something that suits your needs. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Barcelo Emperatriz Team

    Round Indicators
    ocean1yes الجبيل, المملكة العربية السعودية. 09/26/2016 زوجان

    “فندق راقي بمدينة راقية”

    فندق جميل جدا للعوائل هادي وبعيد عن الحانات التاكسي متوفر 24ساعه والمترو قريب جدا اهم شي الحمام والمروش وحوض الاستحمام في غرفه واحده بعضها الحمام في غرفه والمروش في غرفه ثانيه. الاستقبال متعاونيين والخدمات العامه راقيه. ملعب البورنابيو قريب جدا بالمترو فقط محطتين وبالتاكسي قريب جدا وغير مكلف نهائيا

    استجاب BarceloEmperatriz, Guest Experience Manager في ‪Barcelo Emperatriz‬, لهذا التعليق
     Dear ocean1yes, First of all we would like to thank you very much for having chosen the Barceló Emperatriz for your recent stay in Madrid and also for sharing your impressions in Tripadvisor. We are really happy to hear that you enjoyed your stay with us and we thank you for sharing your experience at Barceló Emperatriz. If you decide to stay again with us we will be delighted to have the opportunity of welcoming you in a next future. Thank you very much and best regards.

    Round Indicators
    alborz m برشلونة, إسبانيا. 09/09/2016

    “يك هتل خوب”

    هتلي تميز كوچك اما لابي با سليقه آراسته شده اتاق ها تميز و قابل قبول هستند پرسنل مودب و خوش برخوردي داره سالن جيم نميشه گفت خيلي كوچكه بيشتر بايد بگم اتاق ورزش بوفه صبحانه خيلي كوچكه اما تقريبا سليقه هاي مختلف رو تا حدودي تامين مي كنه

    استجاب BarceloEmperatriz, Guest Experience Manager في ‪Barcelo Emperatriz‬, لهذا التعليق
     Dear alborz m, First of all we would like to thank you very much for having chosen the Barceló Emperatriz for your recent stay in Madrid and also for sharing your impressions in Tripadvisor. We are really pleased to know that you enojoyed our facilities and breakfast. We hope to see you back soon. If you decide to stay again with us we will be delighted to have the opportunity of welcoming you in a next future. Thank you very much and best regards.

    تقييم

    Round Indicators

    • نوفمبر 14 2018
    • العائلة

    Daydream14746927998

    “Recent short break in Madrid”


    The hotel is in a very nice area of Madrid in the business region but walkable to the main attractions in the city. Bus trips are very reasonable as are taxis and the hop on hop off bus does a very good deal for 48 hours. There is a huge amount of building work being done in the centre of Madrid so walking is the best option.


    تقييم

    Round Indicators

    • نوفمبر 6 2018
    • الدار البيضاء, المغرب
    • زوجان

    Moecasa84

    “ExceptIonal boutique hotel in Madrid”


    Excellent location. Superb professional service. Very good breakfast with a great selection of organic food and drinks. Very comfortable beds for relaxing sleep. I highly recommend this hotel and I look forward to going back soon.


    استجاب BarceloEmperatriz, Guest Relations Manager في ‪Barcelo Emperatriz‬, لهذا التعليق
    Dear Moecasa84, Thank you for taking the time to review your recent stay at Barceló Emperatriz Hotel. Glad to learn that you had an enjoyable stay with us and hotel and facilities met your expectations. We look forward to welcoming you back soon very soon. Best regards

    تقييم

    Round Indicators

    • يناير 8 2018
    • برشلونة, إسبانيا
    • العائلة

    hussainaL3545AN

    “ممتاز ولكن الخدمة ليست جيدة”


    طاولة الاستعلامات عن الاماكن السياحة كانت فاشلة بكل ما تحمله الكلمة من معنى. المطعم يحتوي ع الخنزير في اغلب الاشياء بدون ذكرها. كل شي اخر جميل حقاً. الغرف كانت جميلة و واسعه و تحمل كل سبل الراحة. الفندق يحتوي على واحدة من اجمل وجبات الريوق على الاطلاق


    استجاب BarceloEmperatriz, Guest Experience Manager في ‪Barcelo Emperatriz‬, لهذا التعليق
    Dear Hussain, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Also we regret reading of your disappointment with our offer of tourist place. From our guest experience department we are in order to offer you the best way to visit the city. For the period that you were in the hotel, we offered the best way to get to know Madrid and we understand that the search time and the weather have not allowed us to offer you something that suits your needs. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Barcelo Emperatriz Team

    تقييم

    Round Indicators

    • سبتمبر 26 2016
    • الجبيل, المملكة العربية السعودية
    • زوجان

    ocean1yes

    “فندق راقي بمدينة راقية”


    فندق جميل جدا للعوائل هادي وبعيد عن الحانات التاكسي متوفر 24ساعه والمترو قريب جدا اهم شي الحمام والمروش وحوض الاستحمام في غرفه واحده بعضها الحمام في غرفه والمروش في غرفه ثانيه. الاستقبال متعاونيين والخدمات العامه راقيه. ملعب البورنابيو قريب جدا بالمترو فقط محطتين وبالتاكسي قريب جدا وغير مكلف نهائيا


    استجاب BarceloEmperatriz, Guest Experience Manager في ‪Barcelo Emperatriz‬, لهذا التعليق
    Dear ocean1yes, First of all we would like to thank you very much for having chosen the Barceló Emperatriz for your recent stay in Madrid and also for sharing your impressions in Tripadvisor. We are really happy to hear that you enjoyed your stay with us and we thank you for sharing your experience at Barceló Emperatriz. If you decide to stay again with us we will be delighted to have the opportunity of welcoming you in a next future. Thank you very much and best regards.

    تقييم

    Round Indicators

    • سبتمبر 9 2016
    • برشلونة, إسبانيا

    alborz m

    “يك هتل خوب”


    هتلي تميز كوچك اما لابي با سليقه آراسته شده اتاق ها تميز و قابل قبول هستند پرسنل مودب و خوش برخوردي داره سالن جيم نميشه گفت خيلي كوچكه بيشتر بايد بگم اتاق ورزش بوفه صبحانه خيلي كوچكه اما تقريبا سليقه هاي مختلف رو تا حدودي تامين مي كنه


    استجاب BarceloEmperatriz, Guest Experience Manager في ‪Barcelo Emperatriz‬, لهذا التعليق
    Dear alborz m, First of all we would like to thank you very much for having chosen the Barceló Emperatriz for your recent stay in Madrid and also for sharing your impressions in Tripadvisor. We are really pleased to know that you enojoyed our facilities and breakfast. We hope to see you back soon. If you decide to stay again with us we will be delighted to have the opportunity of welcoming you in a next future. Thank you very much and best regards.

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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